Dell Print Page Services User Manual

Version 2.1 June 2014 Xerox Device Agent User Guide

New Installation 6 Note: If you are installing the application on an operating system in a language other than English where the "Program Files&q

New Installation 7  To launch the application immediately, leave the check box saying “Launch Xerox DeviceAgent now” selected, and click Finish (Reco

New Installation 8 2. Click Yes. The Install Failed! screen opens, indicating that the application remainsuninstalled. To install the application, you

9 Auto Update The application supports automatic update. When a newer version of the application is released, it is loaded on the Auto Update server,

10 Configuration In order to run the application, you must complete the Configuration Wizard after installation according to your site requirements. I

Configuration 11 Wizard starts, you will see the Welcome screen. 1. To continue the configuration process, click Next.Alternatively, to end the config

Configuration 12  You can use this screen to verify your network connection and proxy server settings byclicking Test. The Communications Test dialog

Configuration 13 If you select the Specified option, and your network uses an authenticated proxy server: a. Click Security.The Advanced Communication

Configuration 14 Once the Registration Server test passes, click OK to close the dialog box and return to the third screen in the Register the Account

Configuration 15 5. The Synchronize Settings dialog box opens, allowing you to change the schedule, printerexport, and corporation security mode setti

XEROX® and XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries. Cisco® is a registered trademark of Cisc

Configuration 16 Note: Enable Printer Export is the recommended setting, and it is selected by default. You can skip this temporarily during account s

Configuration 17 a. In the Synchronize Settings dialog box, click Corporation Security Mode. Theapplication displays the Corporation Security Mode tab

Configuration 18 Pending Registration: The screen will indicate a warning icon, indicating that XSM needs to approve your registration. a. Click Try A

Configuration 19 10. Choose Default Search, No Search, Specified Search, or click Advanced.Default Search: By default, this option is selected, enabli

Configuration 20 Note: If you are performing a specified search, the application will exercise rule RFC 1918 and allow you to use a subnet mask using

Configuration 21 IPv4 Subnet: search for any printer residing on the selected IP v4 subnet  From the drop-down menu, select IPv4Subnet. The Address

Configuration 22 Modify any of the following settings as needed or if you want to return to the default settings in this dialog box, click Restore Def

Configuration 23  In the "GET" Community name section, click New and enter a new name.  Click OK to return to the first screen of the Sear

Configuration 24 Schedule: allows you to modify how often the application performs a printer search. Click the Search tab of the Advanced Communicatio

Configuration 25  Modify other settings in this dialog box, or click OK to return to the Search Settingswindow.Retrieve Advanced Printer Information:

iii Table of Contents Introduction ... 1Hardware and Software Requirements

Configuration 26  Click Single Address to add the IP address of a known printer. Ping the IP address of the printer from the computer on which the a

Configuration 27 When the communication settings are finished, the Completed screen displays. 2. Click Finish to close the Configuration Wizard and op

29 Access the User Interface To access the application after installation and configuration, use one of the following methods: • Double-click the appl

Access the User Interface 30 Resize the Application Once the application is open, you can resize it to fit your screen. Hover your mouse over any area

Access the User Interface 31 • Load at System Startup: XDA allows you to turn on or turn off the ability to run the userinterface part of the applicat

33 User Interface The user interface of the application is a powerful and easy-to-use printer management interface. The application is divided into th

User Interface 34 In addition the three main sections, the application contains a header, which displays the application name and icon as well as link

35 Printers To access the Printers section, click the Printers button in the left navigation pane of the application. This is the default view when th

Contents iv Context Menu ... 45 Actions ...

Printers 36 Views The Printers area contains the following views: Dashboard and List. Dashboard The first time that you open the application after ins

Printers 37 Tiles Each printer is represented in a tile format in the Dashboard view. Each tile contains the following features: • Printer icon: disp

Printers 38 Printer Context Menu When you right-click a tile, the Printer Context menu opens. The Printer Context menu contains the following feature

Printers 39 List The List view shows the same information found in the Dashboard view, but in a table format and it contains more columns, allowing yo

Printers 40 Common Features In the Printer area, you have access to the following features that are common to both the Dashboard and List views: • Pag

Printers 41 Manufacturing 1. From the left navigation pane, navigate to Filter.2. Select Xerox to view only Xerox printers or select Non-Xerox to view

Printers 42 List Features Only You can use the following features in List view only: • Filter using the icon:• Pin a column• Group printers• Use the L

Printers 43 3. Click to return the List view to the default settings. Group Printers 1. Drag and drop the column headings to the grey area above the

Printers 44 default sort. When you close the application, the columns you select and order you specify will be automatically saved. 3. Click to retu

Printers 45 Context Menu You can customize what columns are indicated in the list view by right-clicking the column header. A Context menu with the co

1 Introduction Xerox Device Agent (XDA) allows you to manage printing devices over the network. The application finds printers, displays their statuse

Printers 46 Actions The Printers area contains several actions in the left navigation pane, which you can find and use in the Dashboard and List view.

Printers 47 Add a Printer by IP Address or DNS Name The Add Printer Wizard not only allows you to add a printer to your current list, it can help iden

Printers 48 4. Once you have a successful search, the new printers will be added to the printer list. You canuse failure information to identify netwo

Printers 49 2. The following screen opens, indicating the current search settings. The changes made herewill be reflected in the Specified Search area

Printers 50 4. Once a printer is found, a results screen will open. If your search was successful, you will seea screen indicating that the total numb

Printers 51 2. Click Next. XDA will begin searching for printers using the same credentials you used to logonto the local workstation. The In Progress

Printers 52 4. Click Yes.5. The deleted printers are no longer indicated on the List or Dashboard views.Note: If a deleted printer is still on the net

Printers 53 Printer Properties In the application, you can access the printer properties for a selected printer in any of these ways: • In Dashboard v

Printers 54 • Printer Model: the name of the printer• Printer Status: the printer’s current state: , , and• Order Supplies: click to order supplies

Printers 55 Identity Feature Description Printer Model represents the name of the printer Serial Number represents a unique identity assigned by the m

Introduction 2 3. Requires SNMP-enabled devices and the ability to route SNMP over the network. It is notrequired to enable SNMP on the computer where

Printers 56 • If your version of the application distinguishes between In Scope and Out of Scope devices,this procedure will only apply to In Scope Pr

Printers 57

Printers 58 Output Bins Feature Description Bin represents the name of the output tray Max Capacity indicates the maximum amount of paper that can be

Printers 59 Information The Information tab contains the following sections: • Printer Information• Multinational• IP InformationPrinter Information F

Printers 60 Feature Description MAC Address represents the physical address of the printer at the hardware level Printer Location represents the physi

Printers 61 Features The Features tab contains the following sections: • Printer Capabilities• Services SupportedPrinter Capabilities Feature Descript

Printers 62 Feature Description Analog Fax Modem Installed indicates when an Analog Fax Modem is installed on the printer Analog Fax Capable indicates

Printers 63 Transmitted Meters The Transmitted Meters tab shows the latest usage meter counters that were transmitted to Xerox Services Manager. This

Printers 64 Usage Summary The Usage Summary tab contains the following sections: • Usage Statistics• Usage Counter SummaryUsage Statistics Feature Des

Printers 65 Usage Counter Summary Feature Description Page Count indicates the number of pages that have been produced by the printer Page Count Since

3 New Installation Once you receive your installation materials, you can install the software. In this section, you will learn how to: • Install the s

66 Synchronize To access the Synchronize area, click the Synchronize button in the left navigation pane of the application. The Synchronize area allow

Synchronize 67 Views The Synchronize area contains the Details view. Details Click Details to see the Details view, which is shown by default. The Det

Synchronize 68 Synchronize Now/Stop Synchronization 1. From the Left Navigation pane, click to start the synchronization. When thesynchronization is

69 Settings To access the Settings area, click the Settings button in the left navigation pane of the application. The Settings area allows you to vie

Settings 70 Search When you first access the Settings area, the Search view is selected by default. If another settings page had been selected, click

Settings 71 • Progress: shows the progress indicator when the search is running or showsthe search status with one of the following icons: , , orNex

Settings 72 Change Settings 1. When you click , the Search Settings dialog box opens.2. Modify the information as necessary. See the Configuration se

Settings 73 Status Read Click the Status Read button to access the Status Read view. Printers are polled for print counters and supplies levels at con

Settings 74 Actions The Status Read view contains the following actions: Read Now and Settings. Read Now 1. From the Left Navigation pane, click to

Settings 75  When you move the slider to the left, the application will retrieve less data at thescheduled frequency. When you move the slider to th

New Installation 4 3. Click View Readme to review the ReadMe file.4. Click the appropriate radio button to either accept or reject the agreement.Note:

Settings 76 Local Alerts Click Local Alerts to customize popups and E-mail-based local alerts. In Local Alerts, you can identify which alerts you want

Settings 77 Actions The Local Alerts view contains the following action: Change Settings. Change Settings 1. When you click , the Local Alerts Sett

Settings 78 Remote Alerts Click the Remote Alerts button to open the Remote Alerts screen. The Remote Alerts view displays all alerts that have been c

Settings 79 Actions The Remote Alerts view contains the following action: Synchronize Now. Synchronize Now 1. From the Left Navigation pane, click

Settings 80 Actions The Administrator view contains the following action: Change Settings. Change Settings 1. When you click , the Administrator/Ac

Settings 81 Languages Click the Languages button to open the Languages screen, which lists all the languages that the application supports. The Langua

Settings 82 Actions The Languages view contains the following action: Change Settings. Change Settings 1. When you click , the Language Settings di

Settings 83 Updates Click Updates to view and to change the automatic update settings as well as check for updates. The application communicates to th

Settings 84 Note: To keep the application software current, particularly where the computer is in an unmanned account or is used infrequently, you mus

Settings 85 XPA Click XPA* to view and change the Xerox Print Agent settings. The application is capable of receiving information about direct printer

New Installation 5 6. Once you have made your selection, click Install.7. The Installation Options screen opens, allowing you to change the default in

Settings 86 Log Click Log to see the Log view, which shows the list of events in table format. The Logs view contains the following action: Clear Log.

Troubleshooting Issue #1: Stopping the service from the application Service Control Manager does not clear XDA.exe service from the Windows® Task Man

1. The application is installed on a host with a subnet mask of 255.255.255.0.2. Change search to display 255.255.255.0 as the default subnet mask for