Dell PowerEdge C6100 Owner's Manual Page 113
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting Your System 113
Troubleshooting Your System
Safety First—For You and Your System
WARNING: Whenever you need to lift the system, get others to assist you.
To avoid injury, do not attempt to lift the system by yourself.
WARNING: Before removing the system cover, disconnect all power, then unplug
the AC power cord, and then disconnect all peripherals, and all LAN lines.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Installation Problems
Perform the following checks if you are troubleshooting an installation
problem:
• Check all cable and power connections (including all rack cable
connections).
• Unplug the power cord and wait for one minute. Then reconnect the
power cord and try again.
• If the network is reporting an error, verify that the system has enough
memory and disk space.
• Remove all added peripherals, one at a time, and try to turn on the system.
If after removing a peripheral the system works, it may be a problem with
the peripheral or a configuration problem between the peripheral and the
system. Contact the peripheral vendor for assistance.
• If the system does not power on, check the LED display. If the power LED
is not on, you may not be receiving AC power. Check the AC power cord to
make sure that it is securely connected.
book.book Page 113 Thursday, March 4, 2010 4:38 PM
- Hardware Owner’s 1
- Notes, Cautions, and Warnings 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- About Your System 11
- 12 About Your System 12
- 14 About Your System 14
- Hard-Drive Indicator Patterns 15
- 16 About Your System 16
- NIC Indicator Codes 18
- (KVM Over IP Port) 19
- Power Supply Indicator Codes 21
- BMC Heart Beat LED 22
- POST Error Codes 23
- 24 About Your System 24
- 26 About Your System 26
- 28 About Your System 28
- 30 About Your System 30
- 32 About Your System 32
- 34 About Your System 34
- Start Menu 35
- System Setup Options at Boot 36
- Console Redirection 36
- Main Menu 37
- AMIBIOS Settings 38
- Processor Settings 38
- System Memory Settings 38
- CPU Configuration 39
- Memory Configuration 40
- IDE Configuration 41
- Primary IDE Master 41
- USB Configuration 43
- PCI Configuration 44
- Boot Settings Configuration 45
- Server Menu 47
- System Management 48
- Remote Access Configuration 48
- IPMI Configuration 49
- LAN Configuration 50
- IP Address 50
- Subnet Mask 51
- Default Gateway IP 51
- Inside the System 54
- Removing a Hard-Drive Blank 55
- Removing a Hard-Drive Carrier 56
- Removing a Power Supply 59
- Installing a Power Supply 60
- System-Board Assembly 61
- Removing the Cooling Shroud 63
- Installing the Cooling Shroud 64
- Removing the Heat Sink 64
- 1 screw (4) 2 heat sink 65
- Installing the Heat Sink 66
- Removing a Processor 66
- Installing a Processor 68
- Removing the Expansion Card 69
- Expansion-Card Connector 72
- 3 expansion-card bracket 73
- Mezzanine Card 74
- Supported DIMM Configuration 77
- Removing Memory Modules 79
- Installing Memory Modules 80
- Interposer Extenders 82
- Replacing the System Battery 84
- Removing the RAID Battery 85
- Installing the RAID Battery 86
- Removing a System Board 89
- Installing a System Board 90
- Opening the System 91
- Closing the System 92
- Removing a Cooling Fan 92
- Installing a Cooling Fan 94
- Fan Controller Board 97
- Removing the Midplanes 99
- 1 screw (9) 2 upper midplane 101
- Installing System Components 102
- Installing the Midplanes 104
- Removing the Backplane 105
- Installing the Backplane 108
- Removing the Front Panel 109
- Installing Front Panel 111
- Troubleshooting Your System 113
- Troubleshooting a USB Device 114
- Troubleshooting a NIC 116
- Troubleshooting a Wet System 117
- Troubleshooting a Fan 120
- Troubleshooting System Memory 121
- Troubleshooting a Hard Drive 123
- Troubleshooting Processors 126
- IRQ Assignment Conflicts 127
- Jumpers and Connectors 129
- 3.5" drives 130
- 2.5" drives 132
- Midplane Connectors 134
- Mezzanine Card Connectors 136
- 138 Jumpers and Connectors 138
- Jumper Settings 139
- 140 Jumpers and Connectors 140
- Backplane Jumper Settings 141
- 142 Jumpers and Connectors 142
- Getting Help 143
- 144 Getting Help 144
- Glossary 145
- 146 Glossary 146
- 148 Glossary 148
- 150 Glossary 150
- 152 Glossary 152
- 154 Glossary 154
- Index 155 155
- Index 157 157
- Index 159 159
- 160 Index 160
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