Dell SupportAssist Version 1.3 For OpenManage Essentials User Manual Page 5
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- Table of contents
- TROUBLESHOOTING
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Service Contract..................................................................................................................................49
Service Contract Warning.............................................................................................................49
Service Contract Type Is Unknown..............................................................................................50
Service Tag Warnings..........................................................................................................................50
5 Dell SupportAssist Interface.................................................................................51
Case List...............................................................................................................................................52
Device Inventory................................................................................................................................. 53
Settings................................................................................................................................................ 55
System Logs...................................................................................................................................55
Proxy Settings................................................................................................................................ 57
Preferences....................................................................................................................................57
Contact Information..................................................................................................................... 59
Connectivity Test................................................................................................................................ 59
6 Related Documents And Resources...................................................................61
Other Documents You May Need...................................................................................................... 61
Accessing Documents From Dell Support Site.................................................................................. 61
Contacting Dell................................................................................................................................... 62
- OpenManage Essentials 1
- User's Guide 1
- Notes, Cautions, and Warnings 2
- Contents 3
- Overview 7
- Case Data Handling 8
- Event Handling 8
- What Is New In This Release 9
- Dell SupportAssist 11
- Hardware Requirements 12
- Network Requirements 12
- Installing SupportAssist 13
- Verifying The Installation 18
- Upgrading SupportAssist 18
- Uninstalling SupportAssist 20
- Using Dell SupportAssist 21
- Editing Device Credentials 26
- Device Type Credentials 27
- System Logs 29
- Collection 30
- Specific Device Type 33
- Auto Update 34
- Viewing The Case List 36
- Viewing The Device Inventory 38
- Viewing Support Information 43
- Troubleshooting 45
- Services 46
- Collection Failure 47
- Collection Failed To Upload 47
- Security 47
- Service Contract 49
- Service Tag Warnings 50
- Dell SupportAssist Interface 51
- Case List 52
- Device Inventory 53
- Settings 55
- Proxy Settings 57
- Preferences 57
- Connectivity Test 59
- Other Documents You May Need 61
- Contacting Dell 62
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