Dell PowerEdge 1600SC User Manual

Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide Introduction Indicators, Codes, and Messages Finding Software Solutions Running

Integrated NIC Connector The system's integrated NIC functions as a separate network expansion card while providing fast communication between

Back to Contents Page  Trinidad/Tobago General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free:1-866-540-3355 U.K

Back to Contents Page Abbreviations and Acronyms Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide A ampere(s) AC alterna

CD compact disc CGA color graphics adapter cm centimeter(s) CMOS complementary metal oxide semiconductor COM communications cpi characters

DIMM dual in-line memory module DIN Deutsche Industrie Norm DIP dual in-line package DMA direct memory access DOC Department of Communicatio

enhanced integrated drive electronics EMI electromagnetic interference EMM expanded memory manager EMS Expanded Memory Specification EPP Enha

g gram(s) G gravities GB gigabyte(s) GUI graphical user interface Hz hertz I/O input/output ID identification IDE integrated drive elec

kg kilogram(s) kHz kilohertz LAN local area network lb pound(s) LCD liquid crystal display LED light-emitting diode LIF low insertion fo

Mb megabit(s) Mbps megabit(s) per second MBR master boot record MDA monochrome display adapter MGA monochrome graphics adapter MHz megaher

nonmaskable interrupt ns nanosecond(s) NTFS NT File System NVRAM nonvolatile random-access memory OTP one-time programmable PAL programmabl

PQFP plastic quad flat pack PSDB power-supply distribution board PS/2 Personal System/2 PXE preboot execution environment RAID redundant arra

Back to Contents Page Jumpers, Switches, and Connectors Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide Jumpers—A General

SBE single bit ECC SCSI small computer system interface sec second(s) SEC single-edge contact SEL system event log SDRAM synchronous dynam

UMB upper memory block UPS uninterruptible power supply USB universal serial bus V volt(s) VAC volt(s) alternating current VDC volt(s) dir

eXtended Memory Specification ZIF zero insertion force Back to Contents Page 

Back to Contents Page Introduction Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide Other Documents You May Need Obtainin

Back to Contents Page Indicators, Codes, and Messages Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide  Applications, opera

Figure 2-3. Front-Panel Controls and Indicators   Table 2-1. Front-PanelControlsandIndicators Back-Panel Features Figure2-4 shows the b

 Table 2-2. Back-PanelFeatures Power Indicator Codes The power button on the front panel controls the power input to the system's power s

 Table 2-4.RedundantPowerSupplyIndicators Hard-Drive Indicator Codes Each hard-drive carrier has two indicators: a busy indicator and a statu

 Table 2-6.NICIndicatorCodes System Messages System messages alert you to a possible operating system problem or to a conflict between the s

following bank(s): Bank n Amount of available memory limited to 256 MB! OS Install Mode is enabled in the System Setup program. Disable OS Instal

 Table A-1.SystemBoardJumperSettings System Board Connectors See FigureA-3 and TableA-2 for the location and description of system board

Keyboard stuck key failure Memory address line failure at address, read value expecting value Faulty or improperly installed memory modules. See

System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that iden

 Table 2-8.SystemBeepCodes Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before t

Diagnostics Messages When you run a test group or subtest in the system diagnostics, an error message may result. Diagnostic error messages are not c

Back to Contents Page Finding Software Solutions Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide Before You Begin Troubl

Application Conflicts Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also

Back to Contents Page Running the System Diagnostics Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide Running Server Admini

YoucanrunthesystemdiagnosticsfromeithertheutilitypartitiononyourharddriveorfromasetofdiskettesthatyoucreatefromtheDell Open

l On the left side of the screen, Device Groups lists the diagnostic device groups in the order they will run if you select All under the Run Tests s

Back to Contents Page Troubleshooting Your System Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide  If your system is not

 Table A-2. System Board Connectors Disabling a Forgotten Password Connector Description BATTERY System battery CHASSIS INTRUSION Chassis i

3. Reconnect the system to its electrical outlet or PDU and turn the system on, including any attached peripherals. 4. Is the monitor working prop

Bezel The front bezel has status and attention indicators. You must remove the bezel to remove the cover. Removing the Bezel   1. Using the s

Installing the Bezel 1. Snap the two tabs on the lower inside edge of the bezel into the corresponding clips on the system front panel, and pivot th

The vertical plastic baffle in the center of the system improves system cooling by guiding the airflow within the system. You must remove the baffle

l Video logic Action 1. Check the system and power connections to the monitor. 2. Run the video tests in the system diagnostics (see "Run

If the mouse appears to be free of physical damage, go to step3. If the mouse is damaged, continue to step2. 2. Swap the faulty mouse with a work

If the problem is resolved, you must replace the interface cable (see "Getting Help"). 3. Turn off the system and the serial device, and sw

If the problem is resolved, you must replace the USB device (see "Getting Help"). If the problem persists, see "Getting Help." 

The system board contains the system's control circuitry and other electronic components. Several hardware options, such as the microprocessor

 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the cover (see "

The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System S

lasts longer). You may need to replace the battery if an incorrect time or date is displayed during the boot routine. You can operate the system with

Troubleshooting a Nonredundant Power Supply Problem l Power indicator on the front panel does not light l Systems management software issues a pow

Options"). 6. Stand the system upright. 7. Install the cover (see "Installing the Cover"). 8. Reconnect the system to its elec

a. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. b. Remove the cover (see "R

11. Swap the memory module in the first memory connector with another of the same capacity (see "Installing Memory Modules" in "Instal

12. Run the diskette drive tests in the system diagnostics to determine whether the diskette drive operates properly (see "Running the System Di

2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the cover (see "R

7. Lay the system on its right side. 8. Ensure that the tape drive interface cable is properly connected between the drive and the system board.

See the documentation for the tape drive for instructions on configuring the SCSI ID and enabling or disabling termination. 12. Stand the system up

If the problem persists, see "Getting Help." Troubleshooting an IDE Hard Drive in a RAID Configuration Problem l Device driver error l

Back to Contents Page I/O Ports and Connectors Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide I/O Connectors Serial Con

Problem l Device driver error l Hard-drive cables l SCSI backplane board l Device drivers Action    1. If the integrated SCSI host adapte

   1. Run the SCSI controllers test and the hard drive tests in the system diagnostics (see "Running the System Diagnostics"). For in

Problem l System message indicates a problem with the microprocessor l Heat sink is not installed for the microprocessor l Fan is not operating

9. For each expansion card, perform the following steps: a. Turn off the system, including any attached peripherals, and disconnect the system fro

14. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 15. Enter the System Setup program,

Back to Contents Page Installing System Options Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide System Fans Redundant Po

Installing the Front System Fan   1. Insert the fan power cable into the fan bay and connect the fan power cable to the fan power connector on

  1. Insert the four tabs on the fan bracket into the mounting holes in the back panel and slide the fan assembly downward about 1 cm (0.5 inch) un

Expansion Cards The system includes six expansion slots, configured as follows: l Slots 1 and 2 are 64-bit, 66-MHz PCI slots (3.3 V). l Slots 3

7. Connect any cables that should be attached to the card. See the documentation that accompanied the card for information about its cable connec

Serial Connector Serial connectors support devices such as external modems, printers, and mice that require serial data transmission. The serial con

Memory Modules Thefourmemorymoduleconnectorsonthesystemboardcanaccommodatefrom128MBto4GBofregisteredmemorymodules. Memory Upgrad

The system detects that the new memory does not match the system configuration information, which is stored in NVRAM. The monitor displays an error m

Removing Memory Modules   1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. 

7. Remove the microprocessor fan and heat sink assembly (see Figure6-5): a. Press down on the release tabs on the heat-sink retention clips to re

 13. Install the microprocessor in the socket (see Figure6-6).  14. When the microprocessor is fully seated in the socket, rotate the socket re

 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the cover (see "

Back to Contents Page Installing Drives Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide  Your system can contain the follo

The 3.5-inch diskette drive, 5.25-inch devices, and non-hot-plug hard drives must connect to a DC power cable from the system power supply. (Hot-plug

Configuring the Boot Drive The drive or device from which the system boots is determined by the boot order specified in the System Setup program (se

 1. Connect the power cable and the interface cable to the diskette drive. 2. Slide the diskette drive into the externally accessible drive bay (

 Table B-3. Parallel Connector Pin Assignments PS/2-Compatible Keyboard and Mouse Connectors The PS/2-compatible keyboard and mouse cables atta

Installing the Front-Panel Drive Inserts   1. Install the chassis drive insert by sliding the insert into the chassis until the tabs on the side

8. Connect a DC power cable connector to the drive's power input connector (see Figure7-3). 9. Connect the interface cable to the drive (s

Figure 7-6. Connecting an SCSI Tape Drive to a SCSI Controller Card  10. Ensure that all cables are firmly connected and arranged so that they

Use the following guidelines when installing hard drives: l You should only use drives tested and approved for use in your system. l You may need t

b. Replace the four screws that secure the drive bay in the system. 8. Connectallpowercablesandinterfacecablestotheharddrivesremaining

Figure 7-9. Connecting Non-Hot-Plug SCSI Hard Drives to the Integrated SCSI Controller  Figure 7-10. Connecting Non-Hot-Plug SCSI Hard Drives to

12. Connect all power cables and interface cables to the other hard drives in the drive bay. 13. Ensure that all cables are firmly connected and

Figure 7-13. Hot-Plug SCSI Hard Drives Connected to a RAID Controller Card  Removing a Hot-Plug Hard Drive  1. Remove the bezel (see "R

4. Slide the hard drive out until it is free of the drive bay (see Figure7-14). 5. Replace the bezel (see "Installing the Bezel" in &

6. Connect the interface cable to the card and to the drives. See Figure7-10, Figure7-12, and the documentation that accompanied the card for i

Video Connector You can attach a VGA-compatible monitor to the system's integrated video controller using a 15-pin high-density D-subminiature c

Back to Contents Page Getting Help Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise

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the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps

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