Dell PowerEdge 2650 User Manual

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Dell™PowerEdge™2650SystemsServiceManual
System Overview
Basic Troubleshooting
Indicators, Codes, and Messages
Removing and Replacing Parts
Jumpers and Connectors
Using the System Setup Program
Notes, Notices, and Cautions
Information in this document is subject to change without notice.
©2002DellComputerCorporation.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks of Dell Computer Corporation; Intel is a registered trademark and Xeon is a
trademark of Intel Corporation; Microsoft, MS-DOS, Windows NT, and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: 24 Apr 2002
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Summary of Contents

Page 1

Dell™PowerEdge™2650SystemsServiceManual System Overview Basic Troubleshooting Indicators, Codes, and Messages Removing and Replacing Parts Jumper

Page 2 - Basic Troubleshooting

NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status (see Figure3-6). Table

Page 3 - Internal Visual Inspection

Line 1 Message Line 2 Message Causes Corrective Actions SYSTEM ID SYSTEM NAME SYSTEM ID is a unique name, five characters or less, defined by the us

Page 4

E07FA TEMP CPU n THERM Specified microprocessor is out of acceptable temperature range and is operating at a reduced speed, or frequency. Ensure tha

Page 5

Solving Problems Described by LCD Status Messages When a single message appears on the status LCD, locate the code in Table3-9 and perform the sugge

Page 6 - System-Status Indicators

Diskette read failure Faulty or improperly inserted diskette. Replace the diskette. Diskette subsystem reset failed Faulty or improperly installed d

Page 7

System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identi

Page 8 - Power Indicator Codes

Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For exa

Page 9 - Hard-Drive Indicator Codes

Diagnostics Messages When you run a test group or subtest in system diagnostics, an error message may result. Diagnostic error messages are not covere

Page 10 - LCD Status Messages

Back to Contents Page System Overview Dell™PowerEdge™2650SystemsServiceManual System Features Supported Operating Systems Service Feature

Page 11

l Back-panel connectors including video, keyboard, mouse, two serial, two USB, embedded remote access Ethernet, and two NICs. l Front-panel connecto

Page 12

Back to Contents Page Basic Troubleshooting Dell™PowerEdge™2650SystemsServiceManual Initial User Contact External Visual Inspection Obser

Page 13 - System Messages

Other Documents You May Need Besides this document, the following documentation is included with your system: l The Setting Up Your System document pr

Page 14

    NIC two RJ45 connectors for integrated 10/100/1000 NICs Embedded remote access Ethernet one RJ45 connector for integrated remote access card (

Page 15 - System Beep Codes

Back to Contents Page  Operating –16 to 3,048 m (–50 to 10,000 ft.) Storage –16 to 10,600 m (–50 to 35,000 ft)

Page 16 - Warning Messages

Back to Contents Page Jumpers and Connectors Dell™PowerEdge™2650SystemsServiceManual Jumpers—AGeneralExplanation System Board Jumpers S

Page 17 - Alert Messages

System Board Connectors See Figure5-3 and Table5-2 for the location and description of system board connectors. Figure 5-3. System Board Connecto

Page 18 - System Overview

Expansion-Card Riser-Board Components and PCI Buses Figure5-4 shows the components on the expansion-card riser board, including the expansion-card

Page 19 - Power Protection Devices

SCSI Backplane Board Connectors Figure5-5 shows the location of the connectors on the SCSI backplane board. Figure 5-5. SCSI Backplane Board Componen

Page 20 - Technical Specifications

Back to Contents Page Removing and Replacing Parts Dell™PowerEdge™2650SystemsServiceManual The procedures in this guide require that you remov

Page 21

Bezel The bezel has a system status indicator. A lock on the bezel restricts access to the power button, diskette drive, CD drive, hard drive(s), an

Page 22

1. Remove the bezel (see "Removing the Bezel"). 2. Loosen the three thumbscrews that secure the cover to the chassis (see Figure4-3).

Page 23 - Jumpers and Connectors

Observing the Boot Routine After you have performed an external visual inspection, boot the system and, while the boot routine is running, observe the

Page 24 - System Board Connectors

Control-Panel Cable Cover The control-panel cable cover shields the cable connected between the control panel board and the SCSI backplane board. Remo

Page 25

Replacing the Front-Panel I/O Board 1. Lower the front-panel I/O board into the system and align the I/O board connector with the control panel bo

Page 26 - Back to Contents Page

Replacing the Control Panel 1. Lower the control-panel assembly into the system. 2. Connect the control-panel cable to the control panel board

Page 27 - System Orientation

Replacing a Cooling Fan 1. Lower the fan into the retention base until the fan snaps into position (see Figure4-8). 2. Replace the cover (see

Page 28 - System Cover

Replacing the System-Fan Bracket 1. Replace the system-fan bracket (see Figure4-9): a. Lower the bracket into the chassis, hooking the top bra

Page 29 - Inside the System

Replacing a Power Supply 1. With the power-supply handle in the extended position, slide the new power supply into the chassis (see Figure4-10).

Page 30 - Front-Panel I/O Board

Replacing the Expansion-Card Cage 1. With the expansion-card cage lever in the upright position, carefully lower the cage into the chassis until it

Page 31 - Control Panel

Installing an Expansion Card 1. Unpack the expansion card, and prepare it for installation. For instructions, see the documentation accompanying t

Page 32 - System Fans

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the cover (see "R

Page 33 - System-Fan Bracket

Replacing the Expansion-Card Riser Board 1. Replace the expansion-card riser board (see Figure4-13): a. Align the riser board with the expansi

Page 34 - Power Supplies

1. Remove the bezel (see "Removing the Bezel"). 2. Turn off the system, including any attached peripherals, and disconnect all the power

Page 35 - Expansion-Card Cage

Performing a Memory Upgrade 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. 

Page 36 - Expansion Cards

5. Align the memory module's edge connector with the alignment key, and insert the memory module in the connector (see Figure4-14). The memor

Page 37 - Removing an Expansion Card

2. Press the CD/diskette drive tray release handle until the tray snaps into place (see Figure4-15). 3. Reconnect your system and peripherals to

Page 38 - Expansion-Card Riser Board

c. Press the cable securing latch into the locked position. 3. Install the CD drive on the drive tray (see Figure4-16): a. Lower the left side

Page 39 - Memory Modules

4. Replace the CD/diskette drive tray (see "Replacing the CD/Diskette Drive Tray"). SCSI Configuration Information Although SCSI devices

Page 40 - Installing Memory Modules

The hard-drive bays provide space for up to five 1-inch SCSI hard drives. The hard drives connect to a controller on the system board or a RAID contro

Page 41 - CD and Diskettes Drives

1. Remove the bezel (see "Removing the Bezel"). 2. If your replacement hard drive does not have a carrier, install the new drive on a ca

Page 42

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the cover (see "R

Page 43

11. Replace the cover (see "Replacing the Cover"). 12. Reconnect the system to its electrical outlet and turn the system on, including

Page 44 - Hard Drives

SCSI Backplane Daughter Card To operate the SCSI backplane in a split backplane configuration, you must install a daughter card. In a split backplane

Page 45 - Installing a Hard Drive

provided to assist you. For more information on these help tools, see "Getting Help" in your Installation and Troubleshooting Guide. Back to

Page 46 - Integrated RAID Controller

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Pull the retention lever to s

Page 47

1. Lower the backplane board into the system board tray. 2. Connect the control-panel cable to the SCSI backplane board (see Figure4-5). 3. Al

Page 48 - RAID Controller Card

5. Lift the front of the system board tray upward slightly and then pull the tray straight back until it clears the chassis. Replacing the System

Page 49 - SCSI Backplane Daughter Card

To take advantage of future options in speed and functionality, you can add a second microprocessor or replace either the primary or secondary micropr

Page 50 - SCSI Backplane Board

4. Pull the socket release lever upward to the fully open position (see Figure4-28). 5. Lift the microprocessor out of the socket and leave the

Page 51 - System Board Tray

13. Hook the end of the clips without the latch to the tab on the edge of the socket. 14. Push down and pivot the securing clip latch until the h

Page 52 - Microprocessors

4. Remove the system battery (see Figure4-30). See Figure5-3 to locate the system battery on the system board. You can pry the system battery out

Page 53

Replacing the System Board 1. Replace the system board (see Figure4-31): a. Lower the front of the system board into the system board tray, un

Page 54

Back to Contents Page Using the System Setup Program Dell™PowerEdge™2650SystemsServiceManual Entering the System Setup Program System Setup

Page 55 - System Battery

help area), the changes take effect immediately. System Setup Options The following subsections outline the options on the System Setup screens. Main

Page 56 - System Board

Back to Contents Page Indicators, Codes, and Messages Dell™PowerEdge™2650SystemsServiceManual The system indicators and features are illustrat

Page 57 - Replacing the System Board

l PCIX Slot Information — Displays a menu that contains information about each of the system's PCI-X slots. l Console Redirection — Displays a

Page 58

l Setup Password — Allows you to restrict access to the System Setup program in the same way that you restrict access to your system with the system p

Page 59 - System Setup Options

3. Type your new system password. You can use up to 32 characters in your password. As you press each character key (or the spacebar for a blank sp

Page 60 - System Security Screen

Using the Setup Password Feature Your system is shipped to you without the setup password feature enabled. If system security is a concern, you should

Page 61 - Assigning a System Password

9. Replace the cover (see "Replacing the Cover"). 10. Reconnect your system and peripherals to their electrical outlets, and turn on the

Page 62

Back to Contents Page Dell™PowerEdge™2650SystemsServiceManual Information in this document is subject to change without notice. ©2002DellCom

Page 63 - Assigning a Setup Password

Additional indicators are located behind the bezel. The front-panel status LCD provides information using an alphanumeric character display (see "

Page 64

Power Indicator Codes The system has indicators on the front panel and the power supplies that signify system power status. Power-Button Indicator

Page 65

Hard-Drive Indicator Codes Each hard-drive carrier has two indicators: a busy indicator and a status indicator (see Figure3-5). The indicators pro

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