Dell PowerVault 715N (Rackmount NAS Appliance) User Manual

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Dell™ PowerVault™ 715N Systems Service Manual
System Overview
Basic Troubleshooting
Codes, Error Messages, and Indicators
Removing and Replacing Parts
Jumpers, Switches, and Connectors
Using the BIOS Setup Utility
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, PowerVault, Dell ActiveArchive, and Dell OpenManage are trademarks of Dell Computer Corporation; Microsoft,
Windows, and Windows NT are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks and Celeron is a trademark of
Intel Corporation; Novell and NetWare are registered trademarks of Novell, Inc.; UNIX is a registered trademark of the Open Group in the United States
and other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell
Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: 9 Nov 2001
Last revised: 6 May 2002
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Summary of Contents

Page 1 - Notes, Notices, and Cautions

Dell™ PowerVault™ 715N Systems Service Manual System OverviewBasic TroubleshootingCodes, Error Messages, and IndicatorsRemoving and Replacing PartsJum

Page 2 - System Overview

Back to Contents Page

Page 3 - Power Protection Devices

Back to Contents PageCodes, Error Messages, and IndicatorsDell™ PowerVault™ 715N Systems Service ManualOverview System Beep CodesSystem Messages Statu

Page 4 - Technical Specifications

Pri Master HDD errorPrimary hard drive is notresponding.Replace the primary hard drive. If theproblem persists, replace the system andmidplane board.

Page 5 - Environmental

Green indicates normal operation.Flashing amber indicates a system failure.Warning IndicatorsAny pattern or color indicates a system error. See "

Page 6

Back to Contents PageRemoving and Replacing PartsDell™ PowerVault™ 715N Systems Service ManualOverview System Board and Midplane BoardBezel Power Supp

Page 7 - Basic Troubleshooting

To replace the bezel, push the levers inward and push the bezel onto the front of the system. System CoverThe system has a cover that provides access

Page 8 - Internal Visual Inspection

System Cover Replacement1. Ensure that tools, parts, or unconnected cables are not left inside the system.2. Fit the cover over the sides of the cha

Page 9 - Running System Diagnostics

The hard-drive bays provide space for up to four, 1-inch hard drives. The hard drives are connected to an integratedhard-drive controller on the syste

Page 10 - Back to Contents Page

2 Power connector3 Interface cable4 Hard-drive carrier5 Screws (4)4. Insert the replacement hard drive into the carrier and install the screws you re

Page 11 - System Messages

To remove the control panel assembly, perform the following steps.CAUTION: Read the safety instructions in your System Information document.1. Turn o

Page 12 - Status Indicators

Back to Contents PageSystem OverviewDell™ PowerVault™ 715N Systems Service ManualOverview Power Protection DevicesSystem Features Other Documents You

Page 13 - Hard-Drive Indicators

Figure 7. Fan Assembly When replacing the fan assembly, ensure that the fan fits over the pegs on the chassis floor, as well as the fan powerconnecto

Page 14 - Removing and Replacing Parts

System Board and Midplane Board RemovalCAUTION: Read the safety instructions in your System Information document.1. Turn off the system, including an

Page 15 - System Cover

9. Install the riser card.10. Install the expansion card.11. Install the fan assembly.12. Replace the system cover.13. Replace the bezel.14. Reconn

Page 16 - Inside the Chassis

To remove a power supply, perform the following steps.CAUTION: Avoid touching the cable connectors on the power supply. Wait 10 to 20 seconds afterdis

Page 17 - Hard Drives

2 Expansion-card latch3 Expansion-card bracket slot4 Riser-card slot5 Riser cardExpansion-Card RemovalCAUTION: Read the safety instructions in your Sy

Page 18 - Control Panel Board

3. If not already installed, install the riser card.NOTICE: The riser card must be properly seated in its system board connector before attempting to

Page 19 - Cooling Fan

Memory ModulesThe two memory module sockets on the system board can accommodate from 256 MB to 1 GB of registered SDRAM. Memory modules installed in t

Page 20 - Figure 7. Fan Assembly

4. Install or replace the memory module(s) as necessary to reach the memory total you want (see "Installing MemoryModules" or "Removin

Page 21

3. Locate the memory module sockets in which you want to install a memory module.Figure 13 shows the location of the memory module sockets.4. Press

Page 22 - Power Supply

To replace the microprocessor, perform the following steps.NOTE: Only a technically knowledgeable person should perform this procedure.CAUTION: See &q

Page 23 - Expansion Card

Disk management through Dell OpenManage Array Manager.Dell ActiveArchive™ snapshot software.A BIOS Setup utility for quickly viewing and changing the

Page 24 - Expansion-Card Replacement

8. Unpack the new microprocessor.If any of the pins on the microprocessor appear bent, contact technical support.9. Identify the pin-1 corner of the

Page 25 - Riser Card

The system battery maintains system configuration, date, and time information in a special section of memory when youturn off the system. The operatin

Page 26 - Memory Modules

6. Replace the system cover.7. Reconnect the system to the electrical outlet, and then turn on the system power. 8. Enter the BIOS Setup utility to

Page 27 - Installing Memory Modules

Back to Contents PageJumpers, Switches, and ConnectorsDell™ PowerVault™ 715N Systems Service ManualOverview System Board JumpersJumpers — A General Ex

Page 28 - Microprocessor

Each of the switches has two positions or settings (usually on and off). To change the setting of a slide switch, use a smallpointed object such as a

Page 29

Figure 4 defines the system board features, including switches, connectors, and labels located on the system board. Thesystem board labels are in pare

Page 30

Back to Contents PageUsing the BIOS Setup UtilityDell™ PowerVault™ 715N Systems Service ManualEntering the BIOS Setup Utility Disabling a Forgotten Pa

Page 31

navigate screens in the system differ, depending on the version of operating system installed on your console redirectionclient system.Because of ANSI

Page 32

When the BIOS Setup utility starts, the main program screen appears. The following options or information fields appearon the main BIOS Setup screen.T

Page 33

Advanced Chipset SetupUse this screen to make changes to the system’s memory settings.DRAM Integrity Mode — Allows BIOS to perform a parity/ECC check

Page 34 - System Board Features

Laboratories (UL) safety-approved.Other Documents You Might NeedThe following documentation is included with your system:The User's Guide, which

Page 35

You can enter no more than six letters or numbers.3. Press <Enter>.4. To confirm, enter the password again in the dialog box that appears.5.

Page 36 - Using the BIOS Setup Utility

d. In the Map Network Drive window, click different user name.The Connect As... window is displayed.e. Enter a user name and password to connect to

Page 37 - BIOS Setup Options

13. In the File pull-down menu, select Load BIOS and Flash.14. When the Open window appears, use the folder's navigation icons to move to the N

Page 38 - Advanced CMOS Setup Screen

9. When the Send File dialog appears, click Browse, and then select the downloaded BIOS file.10. Select XModem on the Protocol menu, and then click

Page 39

6. Move the jumper plug back to jumpers 1-2.7. Replace the battery.8. Replace the system cover, and then reconnect the system to an electrical outl

Page 40 - Updating the BIOS

Memory module capacities 128-, 256-, and 512-MB registered SDRAM DIMMs; must be rated for133-MHz operationMinimum RAM 256 MB for early systems with a

Page 41

Operating bottom only tested (negative z-axis) at 0.25 G zero-to-peak, at a sweep of3 to 200 Hz at 0.5 octave per minute Non-operating all

Page 42

Back to Contents PageBasic TroubleshootingDell™ PowerVault™ 715N Systems Service ManualOverview Internal Visual InspectionInitial User Contact Running

Page 43 - Clearing CMOS

1. Inspect the system status LEDs for an indication of component malfunction.2. Turn off the system, including any attached peripherals.3. If the s

Page 44 - Responding to Error Messages

6. If you need to remove and reseat an expansion card, remove the card as described in "Expansion Card," andcarefully reinsert the card in

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