Dell PowerEdge VRTX User Manual Page 71
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- Table of contents
- TROUBLESHOOTING
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Troubleshooting Your System
Safety First—For You and Your System
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: For troubleshooting information on the PowerEdge VRTX enclosure components, see
“Troubleshooting The Enclosure” in the Dell PowerEdge VRTX Enclosure Owner's Manual at
dell.com/poweredgemanuals.
Troubleshooting System Memory
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: Before performing the following procedure, ensure that you have installed the memory
modules according to the memory installation guidelines for the server module.
1. Restart the server module:
a) Press the power button once to turn off the server module
b) Press the power button again to apply power to the server module.
If no error messages appear, go to step 8.
2. Enter the System Setup and check the system memory setting.
If the amount of memory installed matches the system memory setting, go to step 8.
3. Remove the server module from the enclosure.
4. Open the server module.
CAUTION: The memory modules are hot to touch for some time after the server module has
been powered down. Allow time for the memory modules to cool before handling them.
Handle the memory modules by the card edges and avoid touching the components.
5. Reseat the memory modules in their sockets.
6. Close the server module.
7. Install the server module in the enclosure.
8. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
If the test fails, see Getting Help.
71
- Dell PowerEdge M820 1
- Notes, Cautions, and Warnings 2
- Contents 3
- About Your System 7
- Related Documentation 9
- Choosing The System Boot Mode 11
- Entering System Setup 12
- System Setup Options 13
- System Information Screen 14
- Memory Settings Screen 14
- Processor Settings Screen 15
- Boot Settings Screen 16
- Integrated Devices Screen 17
- Serial Communications Screen 18
- System Security Screen 19
- Miscellaneous Settings 20
- Embedded System Management 24
- Recommended Tools 27
- Installing A Server Module 28
- Opening The Server Module 29
- Inside The Server Module 30
- Cooling Shroud 31
- Hard Drives/SSDs 32
- Removing A Hard Drive/SSD 33
- Installing A Hard Drive/SSD 34
- Configuring The Boot Drive 35
- Hard Drive/SSD Backplane 36
- PCIe Mezzanine Cards 39
- Management Riser Card 42
- Internal USB Key 43
- SD vFlash Card 44
- Processor/DIMM Blank 45
- Processors 47
- Installing A Processor 51
- System Board 52
- 5. slots in system board tray 54
- System Memory 55
- Mode-Specific Guidelines 59
- Sample Memory Configurations 60
- Removing Memory Modules 64
- Installing Memory Modules 65
- NVRAM Backup Battery 66
- Storage Controller Card 67
- Troubleshooting Your System 71
- Troubleshooting Hard Drives 72
- Troubleshooting USB Devices 72
- Troubleshooting Processors 73
- Using System Diagnostics 75
- Jumpers And Connectors 77
- System Board Connectors 78
- Technical Specifications 81
- System Messages 85
- Alert Messages 158
- Warning Messages 158
- Diagnostic Messages 158
- Getting Help 159
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