Dell PowerVault 122T LTO (Autoloader) User Manual download pdf (Page 23)

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AutoTech Service

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Dell's automated technical support service AutoTech provides recorded answers to the questions most frequently asked by Dell customers about their portable and

desktop computer systems.

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When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.

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The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contact information

for your region.

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Automated Order-Status Service

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TocheckonthestatusofanyDell™productsthatyouhaveordered,youcangotowww.dell.com, or you can call the automated order-status service. A recording

prompts you for the information needed to locate and report on your order. See the contact information for your region.

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Technical Support Service

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Dell'stechnicalsupportserviceisavailable24hoursaday,7daysaweek,toansweryourquestionsaboutDellhardware.Ourtechnicalsupportstaffusecomputer-

based diagnostics to provide fast, accurate answers.

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To contact Dell's technical support service, see "Before You Call" and then see the contact information for your region.

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Dell Enterprise Training and Certification

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Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations.

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Problems With Your Order

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If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip

available when you call. See the contact information for your region.

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Product Information

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If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone

number to call to speak to a sales specialist, see the contact information for your region.

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Returning Items for Warranty Repair or Credit

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