www.dell.com | support.dell.comDell™ Dimension™ 4600Cfront doorpower buttonhard-drive light CD or DVD drive lightUSB 2.0 connectors (2)headphone conne
10 Finding Information for Your Computerwww.dell.com | support.dell.com• Latest drivers for my computer• Answers to technical service and support ques
100 Appendixwww.dell.com | support.dell.com
Index 101IndexAaudio. See soundBbatteryproblems, 25replacing, 79BIOS, 77booting to a USB device, 21Ccardsadding, 65connectors, 61CD drivelight, 54prob
102 Index102 Indexhardwaredrivers, 48problems, 32Hardware Troubleshooter, 52Help and Support Center, 10help filesaccessing, 9-10, 25Hyper-Threading, 2
Index 103problems (continued)monitor is blank, 40network, 35other, 32PC cards, 35power, 36power light conditions, 36printer, 37program crashes, 30prog
104 Index104 Index
Setting Up and Using Your Computer 11Setting Up and Using Your ComputerConnecting the AC Adapter (Japan only) CAUTION: Before you begin any of the pr
12 Setting Up and Using Your Computerwww.dell.com | support.dell.comAttaching and Removing the Computer Stand CAUTION: Before you begin any of the pr
Setting Up and Using Your Computer 134Tighten the screw.5Place the computer in the upright position.To remove the stand:1Turn the computer over so tha
14 Setting Up and Using Your Computerwww.dell.com | support.dell.comPrinter CableYour printer connects to your computer with either a USB cable or a p
Setting Up and Using Your Computer 15Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.1Complete the operati
16 Setting Up and Using Your Computerwww.dell.com | support.dell.comConnecting an IEEE 1394 Device (Optional)IEEE 1394 devices can move large amounts
Setting Up and Using Your Computer 17Network Setup WizardThe Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you thro
18 Setting Up and Using Your Computerwww.dell.com | support.dell.comConnecting to the Internet NOTE: ISPs and ISP offerings vary by country.To connec
Setting Up and Using Your Computer 196Click the appropriate option under How do you want to connect to the Internet?, and then click Next.7Use the set
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates
20 Setting Up and Using Your Computerwww.dell.com | support.dell.comUsing Blank CD-Rs and CD-RWsYour CD-RW drive can write to two different types of r
Setting Up and Using Your Computer 21To determine if your computer is using Hyper-Threading technology:1Click the Start button, right-click My Compute
22 Setting Up and Using Your Computerwww.dell.com | support.dell.com
Solving Problems 23Solving ProblemsFinding SolutionsSometimes it is difficult to figure out where to go for answers. Use this chart to help you quickl
24 Solving Problemswww.dell.com | support.dell.comSee page 40.See page 39See page 37.See page 27See page 34See page 33.See page 26.See page 35.See pag
Solving Problems 25Finding Help InformationBattery Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Rep
26 Solving Problemswww.dell.com | support.dell.comDrive ProblemsCD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise,
Solving Problems 27DVD drive problems NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD dri
28 Solving Problemswww.dell.com | support.dell.comCONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — If you have other telephone devices sharing
Solving Problems 29Error MessagesIf the message is not listed, see the documentation for the operating system or the program that was running when the
Contents 3ContentsSafety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Finding Information for Your Computer . . . . . . .
30 Solving Problemswww.dell.com | support.dell.comGeneral ProblemsThe computer stops respondingA program stops respondingA program crashes repeatedly
Solving Problems 31A solid blue screen appearsOther software problemsTURN THE COMPUTER OFF — If the computer does not respond to a keystroke or a prop
32 Solving Problemswww.dell.com | support.dell.comOther technical problemsGeneral hardware problemsIf your computer exhibits one or more of the follow
Solving Problems 33IEEE 1394 Device Problems NOTE: Check Windows Explorer to see if your device is listed as a drive.Keyboard ProblemsCHECK THE IEEE
34 Solving Problemswww.dell.com | support.dell.comMouse ProblemsRESTART THE COMPUTER — 1Simultaneously press <Ctrl><Esc> to display the St
Solving Problems 35Network ProblemsPC Card Problems NOTE: Your computer is designed for 16-bit PCMCIA cards only. Do not use a 32-bit CardBus.REINSTA
36 Solving Problemswww.dell.com | support.dell.comPower Problems CAUTION: Before you begin any of the procedures in this section, follow the safety i
Solving Problems 37Printer Problems NOTE: Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call the pri
38 Solving Problemswww.dell.com | support.dell.comScanner Problems NOTE: Dell does not cover the scanner’s warranty. If you need technical assistance
Solving Problems 39Sound and Speaker ProblemsNo sound from speakers NOTE: The volume control in some MP3 players overrides the Windows® volume settin
4 ContentsBattery Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Drive Problems . . . . . . . . . . . . . . . . . . . . . . .
40 Solving Problemswww.dell.com | support.dell.comNo sound from headphonesVideo and Monitor ProblemsIf the screen is blank NOTE: See the monitor docu
Solving Problems 41If the screen is difficult to readSWAP THE POWER CABLES — Swap the computer and monitor power cables to determine if the power cabl
42 Solving Problemswww.dell.com | support.dell.com
Advanced Troubleshooting 43Advanced TroubleshootingDiagnostic LightsTo help you troubleshoot a problem, your computer is equipped with four lights on
44 Advanced Troubleshootingwww.dell.com | support.dell.comMemory modules are detected, but a memory failure has occurred.• If you have one memory modu
Advanced Troubleshooting 45A possible video card failure has occurred.• If the computer has a video card, remove the card and reinstall it (see page 6
46 Advanced Troubleshootingwww.dell.com | support.dell.comDell DiagnosticsIf you experience a problem with your computer, perform the checks in "
Advanced Troubleshooting 47• Receive status messages that tell you whether tests completed successfully• Receive error messages if problems are detect
48 Advanced Troubleshootingwww.dell.com | support.dell.com3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab des
Advanced Troubleshooting 495Click Device Manager.6In the Device Manager window, scroll down the list to see if any device has an exclamation point (a
Contents 5Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . 40If the screen is blank . . . . . . . . . . . . . . . . . . . .
50 Advanced Troubleshootingwww.dell.com | support.dell.comUsing Microsoft Windows XP System RestoreThe Microsoft Windows XP operating system provides
Advanced Troubleshooting 51Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit an
52 Advanced Troubleshootingwww.dell.com | support.dell.comEnabling System RestoreIf you reinstall Windows XP with less than 200 MB of free hard-disk s
Adding Parts 53Adding PartsFront and Back View of the ComputerFront View NOTE: The front-panel door does not close when you are using certain PC Card
54 Adding Partswww.dell.com | support.dell.com1 breakaway hinges (2) To prevent damage to your computer, the front door is designed to "break awa
Adding Parts 55Back View NOTE: The front-panel door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place. F
56 Adding Partswww.dell.com | support.dell.com1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you hav
Adding Parts 57Reattaching the Front DoorTo prevent damage to your computer, the front door is designed to "break away" if it is opened too
58 Adding Partswww.dell.com | support.dell.com6Align the two clips on the inside of the front door with the two hinge arms. 7Press inward on the front
Adding Parts 595Remove the computer stand, if it is attached (see page 12). CAUTION: To guard against electrical shock, always unplug your computer f
6 ContentsAdding or Replacing a Video Card . . . . . . . . . . . . . . . . . . . . . 66Removing a Video Card . . . . . . . . . . . . . . . . . . . .
60 Adding Partswww.dell.com | support.dell.comLooking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow th
Adding Parts 61System Boardmemory module connectors (DDR_A0, DDR_B0) page 68hard drive connector (IDE1)battery socket (BATTERY) page 79CD drive connec
62 Adding Partswww.dell.com | support.dell.comAdding PC Cards (Optional) CAUTION: Before you begin any of the procedures in this section, follow the
Adding Parts 63Installing a PC Card NOTE: The length of some PC Cards may prevent the front-panel door from closing.PC Cards are generally marked wit
64 Adding Partswww.dell.com | support.dell.comRemoving a PC Card NOTICE: Use the PC Card configuration utility on the taskbar to select and stop a ca
Adding Parts 65Adding Other Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Prod
66 Adding Partswww.dell.com | support.dell.com12Reconnect any cables that you previously removed.13Connect any cables that should be attached to the c
Adding Parts 67Removing a Video Card1Remove the filler bracket by raising the hinged lever and sliding the filler bracket up.2Press the card lever tow
68 Adding Partswww.dell.com | support.dell.comInstalling a Video Card NOTE: If you purchased the optional video card, ensure that you connected your
Adding Parts 69The recommended memory configurations are:• Install a pair of matched memory modules in connectors DDR_A0 and DDR_B0 • Do not install E
Safety Instructions 7Safety InstructionsSee your Product Information Guide for safety instructions.
70 Adding Partswww.dell.com | support.dell.com7Press out the securing clip at each end of the memory module connector.8Align the notch on the bottom o
Adding Parts 7110Close the computer cover (see page 72).11Attach the computer stand (see page 12). NOTICE: To connect a network cable, first plug the
72 Adding Partswww.dell.com | support.dell.comClosing the Computer Cover1Ensure that all cables are connected, and fold cables out of the way.Gently p
Appendix 73AppendixSpecificationsMicroprocessorMicroprocessor type Intel® Pentium® 4L1 cache 8 KB first-levelL2 cache 256-KB, 512-KB, or 1-MB pipeline
74 Appendixwww.dell.com | support.dell.comMemoryArchitecture DDR SDRAM Memory connectors twoMemory capacities 128-, 256-, 512-MB, and 1-GB non-ECC DDR
Appendix 75AudioAudio controller ADI 1980NetworkNetwork controller integrated 10/100 EthernetControls and LightsPower control push buttonPower light g
76 Appendixwww.dell.com | support.dell.comEnvironmentalTemperature:Operating10° to 35°C (50° to 95°F)NOTE: At 35°C (95°F), the maximum operating altit
Appendix 77Standard SettingsThe system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user
78 Appendixwww.dell.com | support.dell.comViewing Settings1Turn on (or restart) your computer.2When the blue DELL™ logo appears, press <F2> imme
Appendix 796Locate jumper PSWD on the system board (see page 61) and remove the jumper plug.7Close the computer cover (see page 72), plug your compute
8 Safety Instructionswww.dell.com | support.dell.com
80 Appendixwww.dell.com | support.dell.com3Ensure that your computer and attached devices are turned off. If your computer and attached devices did no
Appendix 81 NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.13Connect your com
82 Appendixwww.dell.com | support.dell.comFCC Notices (U.S. Only)Most Dell computer systems are classified by the Federal Communications Commission (F
Appendix 83• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an exper
84 Appendixwww.dell.com | support.dell.comArgentina (Buenos Aires)International Access Code: 00Country Code: 54City Code: 11Website: www.dell.com.arE-
Appendix 85Barbados General Support1-800-534-3066Belgium (Brussels)International Access Code: 00Country Code: 32City Code: 2Website: support.euro.dell
86 Appendixwww.dell.com | support.dell.comChile (Santiago)Country Code: 56City Code: 2Sales, Customer Support, and Technical Supporttoll-free: 1230-02
Appendix 87Czech Republic (Prague)International Access Code: 00Country Code: 420City Code: 2Website: support.euro.dell.comE-mail: [email protected]
88 Appendixwww.dell.com | support.dell.comFinland (Helsinki)International Access Code: 990Country Code: 358City Code: 9Website: support.euro.dell.comE
Appendix 89Germany (Langen)International Access Code: 00Country Code: 49City Code: 6103Website: support.euro.dell.comE-mail: tech_support_central_euro
Finding Information for Your Computer 9Finding Information for Your ComputerWhat are you looking for? Find It Here• How to set up my computer Setup Di
90 Appendixwww.dell.com | support.dell.comHong KongInternational Access Code: 001Country Code: 852Website: support.ap.dell.comE-mail: [email protected]
Appendix 91Italy (Milan)International Access Code: 00Country Code: 39City Code: 02Website: support.euro.dell.comE-mail: support.euro.dell.com/it/it/em
92 Appendixwww.dell.com | support.dell.comJapan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechn
Appendix 93Latin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.)512 728-3619Fax (Techni
94 Appendixwww.dell.com | support.dell.comMexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269-
Appendix 95Norway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail Support (portable computers):nor_nbk_supp
96 Appendixwww.dell.com | support.dell.comSt. Lucia General Support1-800-882-1521St. Vincent and the Grenadines General Supporttoll-free: 1-877-270-46
Appendix 97Sweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Website: support.euro.dell.comE-mail: [email protected]
98 Appendixwww.dell.com | support.dell.comTrinidad/Tobago General Support1-800-805-8035Turks and Caicos Islands General Supporttoll-free: 1-866-540-33
Appendix 99U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech (portabl
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