Dell OptiPlex 380 (Late 2009) User Manual

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Dell™OptiPlex™380ServiceManualMini-Tower
Notes, Cautions, and Warnings
IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft®Windows®operating systems are not applicable.
Information in this document is subject to change without notice.
©2010DellInc.Allrightsreserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
March2010Rev.A01
Working on Your Computer
Specifications
Removing and Replacing Parts
System Board Layout
System Setup
Diagnostics
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; ATI Radeon is a trademarks of
Advanced Micro Devices, Inc; Intel, Pentium, Celeron, and Core are either trademarks or registered trademarks of Intel Corporation; Microsoft,
Windows, Windows Vista, and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.
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Summary of Contents

Page 1

Dell™OptiPlex™380ServiceManual—Mini-Tower Notes, Cautions, and Warnings IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocume

Page 2 - System Setup

4. Remove the cover from the computer. Replacing the Cover To replace the cover, perform the above steps in reverse order. Back to Contents Page

Page 3

Back to Contents Page Diagnostics Dell™OptiPlex™380ServiceManual—Desktop Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic

Page 4

2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and pro

Page 5

Diagnostic Lights To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts nor

Page 6

Back to Contents Page Drive Bezel Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Drive Bezel 1. Follow the procedures in Before Working

Page 7 - Coin-Cell Battery

Replacing the Drive Bezel To replace the drive bezel, perform the above steps in reverse order. Back to Contents Page

Page 8

Back to Contents Page Hard Drive Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Hard Drive 1. Follow the procedures in Before Working In

Page 9 - Removing the Cover

5. Press in on the blue release tabs on each side of the hard drive and slide the hard drive out of the computer. Replacing the Hard Drive To replac

Page 10 - Replacing the Cover

Back to Contents Page Heat Sink Dell™OptiPlex™380ServiceManual–Mini-Tower Removing the Heat Sink 1. Follow the procedures in Before Working Insi

Page 11 - Diagnostics

Replacing the Heat Sink To replace the heat sink, perform the above steps in reverse order. Back to Contents Page

Page 12 - Beep Codes

Back to Contents Page System Setup Dell™OptiPlex™380ServiceManual—Mini-Tower Boot Menu Navigation Keystrokes Entering System Setup System

Page 13 - Diagnostic Lights

Back to Contents Page I/O Panel Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the I/O Panel 1. Follow the procedures in Before Working Insi

Page 14 - Drive Bezel

4. Remove the screw that secures the I/O panel to the front of the computer. 5. Press the retention latch to release the I/O panel from the chassis.

Page 15 - Replacing the Drive Bezel

6. Tilt the I/O panel toward the back of the computer. 7. Lift the I/O panel out of the slot.

Page 16 - Hard Drive

8. Disconnect the data cable from the I/O panel. 9. Remove the I/O panel from the computer.

Page 17 - Replacing the Hard Drive

Replacing the I/O Panel To replace the I/O panel, perform the above steps in reverse order. Back to Contents Page

Page 18 - Heat Sink

Back to Contents Page Memory Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Memory Module(s) 1. Follow the procedures in Before Working

Page 19 - Replacing the Heat Sink

Replacing the Memory Module(s) To replace the memory module(s), perform the above steps in reverse order. Back to Contents Page

Page 20 - I/O Panel

Back to Contents Page Removing and Replacing Parts Dell™OptiPlex™380ServiceManual—Mini-Tower Back to Contents Page Cover Coin-Cell Battery

Page 21

Back to Contents Page Optical Drive Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Optical Drive 1. Follow the procedures in Before Work

Page 22

5. Slide the drive release latch towards the bottom of the computer and slide the optical drive out of the computer. Replacing the Optical Drive To

Page 23

 Date/Time Displays the computer date and time. Changes to the system date and time take effect immediately. Boot Sequence Specifies the order in whi

Page 24 - Replacing the I/O Panel

Back to Contents Page Power Supply Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Power Supply 1. Follow the procedures in Before Workin

Page 25

4. Disconnect the optical-drive power cable from the optical drive. 5. Disconnect the processor power cable from the system board.

Page 26 - Back to Contents Page

6. Disconnect the main power cable from the system board. 7. Remove the I/O-panel data cable from the cable routing clip at the base of the power su

Page 27

8. Remove any data cables from the cable routing at the base of the power supply. 9. Press the release latch that secures the power supply to the ch

Page 28 - Optical Drive

10. Slide the power supply towards the front of the computer and lift the power supply up and away from the computer. Replacing the Power Supply To

Page 29 - Replacing the Optical Drive

Back to Contents Page Processor Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Processor 1. Follow the procedures in Before Working Insi

Page 30 - Power Supply

4. Remove the processor from its socket on the system board. Replacing the Processor To replace the processor, perform the above steps in reverse o

Page 31

Back to Contents Page Specifications Dell™OptiPlex™380ServiceManual—Mini-Tower System Information Memory Audio Expansion Bus

Page 32

Express x1): Mini-tower one Desktop one (with combo riser installed) Small form factor none oneDrives Externally accessible:  5.25-inch driv

Page 33

Back to Contents Page  Physical Height Width Depth Weight Mini-Tower 40.8 cm (16.1 inches) 18.7 cm (7.4 inches) 43.3 cm (17.0 inches) 12.0 kg (26

Page 34 - Replacing the Power Supply

 l Disable l Auto (default) l COM2 l COM4 The Operating System may allocate resources even though the setting is disabled. Miscellaneous Devices Enab

Page 35 - Processor

Back to Contents Page System Board Layout Dell™OptiPlex™380ServiceManual—Mini-Tower Back to Contents Page 1speaker connector (INT_SPKR)2proce

Page 36 - Replacing the Processor

Back to Contents Page System Board Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the System Board 1. Follow the procedures in Before Workin

Page 37 - Specifications

7. Disconnect the system board power cable. 8. Disconnect the optical-drive data cable from the system board.

Page 38

9. Disconnect the hard-drive data cable from the system board. 10. Disconnect the I/O-panel data cable from the system board.

Page 39

11. Remove the two screws that secure the heat sink assembly bracket to the system board. 12. Remove the heat sink assembly bracket from the compute

Page 40 - System Board Layout

13. Remove the seven screws that secure the system board to the chassis. 14. Remove the system board from the chassis.

Page 41 - System Board

Replacing the System Board To replace the system board, perform the above steps in reverse order. Back to Contents Page

Page 42

Back to Contents Page Fan Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Fan 1. Follow the procedures in Before Working Inside Your Comp

Page 43

4. Disconnect the fan power cable from the system board. 5. Pull up on the retention tab that is closest to the top of the computer.

Page 44

6. Press the fan retention tab that is closest to the base of the computer. 7. Slide the fan towards the back of the computer.

Page 45

NOTE: When TPM Security is set to Clear the system setup program clears the user information stored in the TPM. CPU XD Support Enables or disables the

Page 46 - Replacing the System Board

8. Remove the fan from the computer. Replacing the Fan To replace the fan, perform the above steps in reverse order. Back to Contents Page

Page 47 - Removing the Fan

Back to Contents Page Video Card Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Video Card 1. Follow the procedures in Before Working In

Page 48

4. Lift the expansion card up and out of the expansion slot. Replacing the Video Card To replace the video card, perform the above steps in reverse

Page 49

Back to Contents Page Working on Your Computer Dell™OptiPlex™380ServiceManual—Mini-Tower Before Working Inside Your Computer Use the following s

Page 50 - Replacing the Fan

Click Start® Turn Off Computer® Turn Off. The computer turns off after the operating system shutdown process is complete. 2. Ensure that the comput

Page 51 - Video Card

Back to Contents Page ImageServer Port Specifies the primary IP port of the image server with which the client software communicates. The default IP

Page 52 - Replacing the Video Card

Back to Contents Page Coin-Cell Battery Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Coin-Cell Battery 1. Follow the procedures in Bef

Page 53 - Working on Your Computer

Replacing the Coin-Cell Battery To replace the coin-cell battery, perform the above steps in reverse order. Back to Contents Page

Page 54

Back to Contents Page Cover Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Cover 1. Follow the procedures in Before Working Inside Your

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