Dell Inspiron 20 (3043, Mid 2014) User Manual

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Inspiron 20
Service Manual
Computer Model: Inspiron 20 Model 3043
Regulatory Model: W13B
Regulatory Type: W13B001
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Summary of Contents

Page 1 - Service Manual

Inspiron 20Service ManualComputer Model: Inspiron 20 Model 3043Regulatory Model: W13BRegulatory Type: W13B001

Page 2 - Notes, Cautions, and Warnings

After Working Inside Your ComputerCAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.1 Replace all screws

Page 3 - Contents

Technical OverviewWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Be

Page 4

System Board Components 1 memory-module slot (DDR3L) 2 hard-drive cable connector (HDD)3 wireless-card slot (WLAN) 4 display-backlight cable connector

Page 5

1 camera and control-buttons board cable connector 2 coin-cell battery cable connector3 coin-cell battery 13

Page 6

Removing the Hard DriveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Page 7 - Before Working Inside Your

5 Lift and slide the hard-drive assembly out of the slot on the back cover.1 hard-drive assembly 2 screws (4)3 pull tab 4 hard-drive cable5 interpose

Page 8 - Recommended Tools

7 Peel off the tape that secures the interposer board to the hard-drive assembly.1 hard-drive assembly 2 interposer board3 tape8 Turn the hard-drive

Page 9 - • Plastic scribe

11 Lift the hard-drive bracket off the hard drive.1 interposer board 2 screws (4)3 hard drive 4 hard-drive bracket17

Page 10 - Computer

Replacing the Hard DriveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Page 11 - Technical Overview

Removing the Back CoverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Page 12 - System Board Components

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Page 13

Procedure1 Slide the tabs on the hard-drive door into the slots on the back cover and snap the hard-drive door into place.2 Remove the screws that s

Page 14 - Removing the Hard Drive

3 Using a plastic scribe, pry the back cover from the display bezel starting from the notch at the bottom of the back cover.CAUTION: To avoid damagin

Page 15

4 Carefully lift the back cover and turn it over.1 back cover 2 display bezel5 Follow the instructions from step 1 to step 4 in “Removing the Contro

Page 16

7 Lift the back cover off the surface.1 back cover23

Page 17

Replacing the Back CoverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Page 18 - Replacing the Hard Drive

Removing the Control-Buttons BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow

Page 19 - Removing the Back Cover

4 Lift the control-buttons board off the back cover.1 screws (3) 2 control-buttons board3 control-buttons board cable4 tape26

Page 20 - Procedure

Replacing the Control-Buttons BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follo

Page 21

Removing the Wireless CardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Page 22

3 Slide and remove the wireless card from the wireless-card slot.1 antenna cables (2) 2 tab3 wireless card 4 screw5 notch 6 wireless-card slot29

Page 23 - 1 back cover

ContentsBefore Working Inside Your Computer...7Before You Begin ...

Page 24 - Replacing the Back Cover

Replacing the Wireless CardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Page 25 - Buttons Board

Removing the Power-Status Light BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and fol

Page 26

3 Lift the power status-light board off the display bezel.1 power status-light cable 2 screws (2)3 power status-light board 4 connector latch32

Page 27 - Post-requisites

Replacing the Power-Status Light BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and fo

Page 28 - Removing the Wireless Card

Removing the SpeakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Page 29 - 5 notch 6 wireless-card slot

6 Lift the speakers along with the cable off the display bezel.1 speaker cable 2 screws (5)3 tape 4 speakers (2)5 power-status light cable 6 connecto

Page 30 - Replacing the Wireless Card

Replacing the SpeakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Page 31 - Light Board

Removing the System BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the step

Page 32

Procedure 1 Lift the connector latch and disconnect the power-status light cable from the system board.2 Disconnect the hard-drive cable, speaker ca

Page 33 - Replacing the Power-Status

4 Carefully lift the system-board bracket and turn it over.1 screws (3) 2 system-board bracket5 Disconnect the camera and control-buttons board cabl

Page 34 - Removing the Speakers

Replacing the Control-Buttons Board...27Procedure...

Page 35 - 3 tape 4 speakers (2)

6 Remove the screws that secure the system-board to the system-board bracket.7 Lift the system board at an angle and release the ports on the system

Page 36 - Replacing the Speakers

11 Remove the system board off the surface.1 system board41

Page 37 - Removing the System Board

Replacing the System BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Page 38

Post-requisites1 Replace the wireless card.2 Follow the instructions from step 3 to step 5 in “Replacing the Back Cover”.Entering the Service Tag in

Page 39

Removing the Coin-Cell BatteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Page 40

Procedure1 Disconnect the coin-cell battery cable from the system board.2 Pry the coin-cell battery off the system board.1 coin-cell battery cable 2

Page 41 - 1 system board

Replacing the Coin-Cell BatteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Page 42 - Replacing the System Board

Removing the Memory ModuleWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Page 43

Procedure1 Use your fingertips to spread apart the securing clips on each end of the memory-module slot until the memory module pops up.2 Remove the

Page 44 - Removing the Coin-Cell

Replacing the Memory ModuleWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Page 45

Replacing the System Board...42Procedure...

Page 46 - Replacing the Coin-Cell

Procedure1 Align the notch on the memory module with the tab on the memory-module slot.2 Insert the memory module into the memory-module slot, and p

Page 47 - Removing the Memory Module

Removing the Heat SinkWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Page 48

Procedure1 Loosen the captive screws that secure the heat sink to the system board.2 Lift the heat sink off the system board.1 captive screws (2) 2

Page 49 - Replacing the Memory Module

Replacing the Heat SinkWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Page 50

Removing the Display AssemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Page 51 - Removing the Heat Sink

5 Peel off the tapes that secure the display cable to the display panel.1 Aluminium foil tapes (2) 2 camera and control-buttons board cable3 display-

Page 52

7 Remove the screws that secure the display panel to the display bezel.1 Aluminium foil tapes (2) 2 screws (8)3 display panel 4 display bezel8 Pry t

Page 53 - Replacing the Heat Sink

10 Lift the display panel off the surface.1 screws (4) 2 display panel3 display-panel brackets (2)57

Page 54 - Assembly

Replacing the Display AssemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Page 55

Removing the AntennaWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Page 56

Replacing the Display Assembly...58Procedure...

Page 57 - 3 display-panel brackets (2)

3 Remove the antenna cables from routing guides on the display bezel.1 Aluminium foil tapes (2) 2 camera and control-buttons board cable3 wireless ca

Page 58 - Replacing the Display

6 Lift the antenna modules along with the antenna cables off the display bezel.1 antenna modules (2) 2 Aluminium foil tapes (2)3 display bezel61

Page 59 - Removing the Antenna

Replacing the AntennaWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Page 60

Removing the CameraWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in B

Page 61 - 3 display bezel

4 Disconnect the camera cable from the camera module.1 Aluminium foil tape 2 screws (2)3 camera cable 4 camera module64

Page 62 - Replacing the Antenna

Replacing the CameraWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Page 63 - Removing the Camera

Removing the Display BezelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Page 64

1 display bezel67

Page 65 - Replacing the Camera

Replacing the Display BezelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Page 66 - Removing the Display Bezel

Flashing the BIOSYou may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS:1 Turn o

Page 67 - 1 display bezel

Before Working Inside Your ComputerCAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contact

Page 68 - Replacing the Display Bezel

Getting Help and Contacting DellSelf-Help ResourcesYou can get information and help on Dell products and services using these online self-help resourc

Page 69 - Flashing the BIOS

NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product

Page 70 - Getting Help and Contacting

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Reg

Page 71

• Philips screwdriver• Flat-head screwdriver• Plastic scribe9

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