Dell OptiPlex 320 User Manual download pdf (Page 32)

32 Quick Reference Guide

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the

Main

screen appears, click the button for the option

you want.

If a problem is encountered during a test, a message appears with an error code and a description of the

problem. Write down the error code and problem description and follow the instructions on the

screen.

If you cannot resolve the error condition, contact Dell. For information on contacting Dell, see your

online

User’s Guide

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

If you run a test from the

Custom Test

Symptom Tree

option, click the applicable tab described in

the following table for more information.

When the tests are completed, if you are running the Dell Diagnostics from the

Drivers and Utilities

CD (optional)

remove the CD.

Close the test screen to return to the

Main

screen. To exit the Dell Diagnostics and restart the

computer, close the

Main

screen.

Option Function

Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires

no interaction on your part. Run Express Test first to increase the possibility of tracing

the problem quickly.

Extended Test Performs a thorough check of devices. This test typically takes an hour or more and

requires you to answer questions periodically.

Custom Test Tests a specific device. You can customize the tests you want to run.

Symptom Tree Lists the most common symptoms encountered and allows you to select a test based on

the symptom of the problem you are having.

Tab Function

Results Displays the results of the test and any error conditions encountered.

Errors Displays error conditions encountered, error codes, and the problem description.

Help Describes the test and may indicate requirements for running the test.

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from system

setup, memory, and various internal tests, and it displays the information in the device

list in the left pane of the screen. The device list may not display the names of all the

components installed on your computer or all devices attached to your computer.

Parameters You can customize the test by changing the test settings.

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