Dell OptiPlex 380 (Late 2009) User Manual

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Dell™OptiPlex™380ServiceManualSmall Form Factor
Notes, Cautions, and Warnings
IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft®Windows®operating systems are not applicable.
Information in this document is subject to change without notice.
©2010DellInc.Allrightsreserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
March2010Rev.A01
Working on Your Computer
Specifications
Removing and Replacing Parts
System Board Layout
System Setup
Diagnostics
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; ATI Radeon is a trademarks of
Advanced Micro Devices, Inc; Intel and Core are either trademarks or registered trademarks of Intel Corporation; Blu-ray Disc is a trademark of
the Blu-ray Disc Association; Microsoft, Windows, Windows Vista, and the Windows Vista start button
are either trademarks or registered trademarks
of Microsoft Corporation in the United States and/or other countries.
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Summary of Contents

Page 1

Dell™OptiPlex™380ServiceManual—Small Form Factor Notes, Cautions, and Warnings IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthis

Page 2 - System Setup

Replacing the Cover To replace the cover, perform the above steps in reverse order. Back to Contents Page

Page 3

Back to Contents Page Diagnostics Dell™OptiPlex™380ServiceManual Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights

Page 4

2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and pro

Page 5

Diagnostic Lights To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts no

Page 6

Back to Contents Page   If the operating system is attempting to boot from a device (such as the floppy drive or optical drive), check system setup

Page 7 - Coin-Cell Battery

Back to Contents Page Expansion Card Dell™OptiPlex™380ServiceManual—Small Form Factor Removing Expansion Cards 1. Follow the procedures in Befor

Page 8

5. Grasp the card by it top corners and ease it out of its connector. Replacing Expansion Cards To replace the expansion cards, perform the above s

Page 9 - Removing the Cover

Back to Contents Page Fan Dell™OptiPlex™380ServiceManual—Small Form Factor Removing the Fan 1. Follow the procedures in Before Working Inside Yo

Page 10 - Replacing the Cover

5. Tilt the fan forward and remove it from the computer chassis. Replacing the Fan To replace the fan, perform the above steps in reverse order. Ba

Page 11 - Diagnostics

Back to Contents Page Hard Drive Dell™OptiPlex™380ServiceManual—Small Form Factor Removing the Hard Drive 1. Follow the procedures in Before Wor

Page 12 - Beep Codes

Back to Contents Page System Setup Dell™OptiPlex™380ServiceManual—Small Form Factor Boot Menu Navigation Keystrokes Entering System Setup 

Page 13 - Diagnostic Lights

4. Press in on the blue securing tabs on each side of the hard-drive assembly and slide the assembly up and out of the computer. 5. Disconnect the ha

Page 14 - Back to Contents Page

8. Pull on the blue tab to disconnect the hard-drive data cable from the hard-drive assembly. 9. Remove the hard-drive data cable from the outside o

Page 15 - Expansion Card

10. Remove the hard-drive fan cable from the outside of the hard-drive assembly. 11. Liftuponthebluetabandrotateitcounter-clockwise to rel

Page 16 - Replacing Expansion Cards

12. Remove the hard-drive fan from the hard drive assembly. 13. Pull back on the blue tabs and pull forward on the hard drive to remove the hard dri

Page 17 - Removing the Fan

14. Remove the hard drive from the hard-drive assembly. Replacing the Hard Drive To replace the hard drive, perform the above steps in reverse order.

Page 18 - Replacing the Fan

Back to Contents Page Heat Sink and Processor Dell™OptiPlex™380ServiceManual—Small Form Factor Removing the Heat Sink and Processor 1. Follow th

Page 19 - Hard Drive

4. Press processor cover release lever down and out to release the cover. 5. Lift the processor cover.

Page 20

6. Remove the processor from the system board. Replacing the Heat Sink and Processor To replace the heat sink and processor, perform the above steps

Page 21

Back to Contents Page I/O Panel Dell™OptiPlex™380ServiceManual—Small Form Factor Removing the I/O Panel 1. Follow the procedures in Before Worki

Page 22

6. Ease the I/O panel back and forth to release its circular tabs from the chassis. 7. Remove the I/O panel from the computer. Replacing the I/O Pan

Page 23

 Date/Time Displays the computer date and time. Changes to the system date and time take effect immediately. Boot Sequence Specifies the order in whi

Page 24 - Replacing the Hard Drive

Back to Contents Page Memory Dell™OptiPlex™380ServiceManual—Small Form Factor Removing the Memory Module(s) 1. Follow the procedures in Before W

Page 25 - Heat Sink and Processor

Replacing the Memory Module(s) To replace the memory module, perform the above steps in reverse order. Back to Contents Page

Page 26 - 5. Lift the processor cover

Back to Contents Page Optical Drive Dell™OptiPlex™380ServiceManual—Small Form Factor Removing the Optical Drive 1. Follow the procedures in Befo

Page 27

4. Pull up on the drive-release latch and slide the optical drive towards the back of the computer. 5. Lift the optical drive up and out of the compu

Page 28 - I/O Panel

Back to Contents Page Removing and Replacing Parts Dell™OptiPlex™380ServiceManual—Small Form Factor Back to Contents Page Cover Optical Dri

Page 29 - Replacing the I/O Panel

Back to Contents Page Power Supply Dell™OptiPlex™380ServiceManual—Small Form Factor Removing the Power Supply 1. Follow the procedures in Before

Page 30

5. Press the release latch and disconnect the main power cable from the system board. 6. Remove the screws that secure the power supply to the compu

Page 31

7. Slide the power supply towards the front of the computer. 8. Lift the power supply up and out of the computer.

Page 32 - Optical Drive

Replacing the Power Supply To replace the power supply, perform the above steps in reverse order. Back to Contents Page

Page 33 - Replacing the Optical Drive

Back to Contents Page Specifications Dell™OptiPlex™380ServiceManual—Small Form Factor System Information Memory Audio Expans

Page 34

  Disable  Auto (default)  COM2  COM4 The Operating System may allocate resources even though the setting is disabled. Miscellaneous Devices Enab

Page 35 - Power Supply

Express x1): Mini-tower one Desktop one (with combo riser installed) Small form factor none oneDrives Externally accessible:  5.25-inch driv

Page 36

Back to Contents Page  Physical Height Width Depth Weight Mini-Tower 40.8 cm (16.1 inches) 18.7 cm (7.4 inches) 43.3 cm (17.0 inches) 12.0 kg (26

Page 37

Back to Contents Page System Board Layout Dell™OptiPlex™380ServiceManual—Small Form Factor Back to Contents Page 1speaker connector (INT_SPKR

Page 38 - Replacing the Power Supply

Back to Contents Page System Board Dell™OptiPlex™380ServiceManual—Small Form Factor Removing the System Board 1. Follow the procedures in Before

Page 39 - Specifications

10. Disconnect the main power connector. 11. Remove the I/O panel cable from the system board.

Page 40

12. Disconnect the system-fan cable. 13. Remove the screws that secure the heat-sink retention module to the system board.

Page 41

14. Remove the heat-sink retention module. 15. Remove the screws that secure the system board to the computer chassis.

Page 42 - System Board Layout

16. Remove the system board. Replacing the System Board To replace the system board, perform the above steps in reverse order. Back to Contents Page

Page 43 - System Board

Back to Contents Page Working on Your Computer Dell™OptiPlex™380ServiceManual—Small Form Factor Before Working Inside Your Computer Use the foll

Page 44

Click Start® Turn Off Computer® Turn Off. The computer turns off after the operating system shutdown process is complete. 2. Ensure that the comput

Page 45

CPU XD Support Enables or disables the execute disable mode of the processor. This option is enabled by default. Computrace(R) Enables or disables the

Page 46

Back to Contents Page ImageServer Port Specifies the primary IP port of the image server with which the client software communicates. The default IP

Page 47 - Replacing the System Board

Back to Contents Page Coin-Cell Battery Dell™OptiPlex™380ServiceManual—Small Form Factor Removing the Coin-Cell Battery 1. Follow the procedures

Page 48 - Working on Your Computer

Replacing the Coin-Cell Battery To replace the coin-cell battery, perform the above steps in reverse order. Back to Contents Page

Page 49

Back to Contents Page Cover Dell™OptiPlex™380ServiceManual—Small Form Factor Removing the Cover 1. Follow the procedures in Before Working Insid

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