Dell OptiPlex GX240 User Manual Page 1

www.dell.com | support.dell.comDell™ OptiPlex™ GX240 SystemsUser’s Guide

8 Contents

98 Installing Upgradeswww.dell.com | support.dell.comMicroprocessor RemovalInstalling the Microprocessor NOTICE: Ground yourself by touching an unpai

Installing Upgrades 99Microprocessor Installation NOTICE: You must position the microprocessor correctly in the socket to avoid permanent damage to t

100 Installing Upgradeswww.dell.com | support.dell.com5 Set the microprocessor lightly in the socket and make sure all pins are headed into the correc

Installing Upgrades 101As the computer boots, it detects the presence of the new microprocessor and automatically changes the configuration informatio

102 Installing Upgradeswww.dell.com | support.dell.com

Installing Upgrades 103Small Desktop Computer3Press on the insert until it pops free of the front panel cover.

104 Installing Upgradeswww.dell.com | support.dell.comRemoving Front Panel Inserts—Small Mini-Tower Computer1 Open the computer cover to a 45-degree a

Installing Upgrades 105Replacing Front Panel Inserts To replace a front panel insert, follow the “Removing Front Panel Inserts” procedures in reverse.

106 Installing Upgradeswww.dell.com | support.dell.comInternal DrivesThis computer may support the following internal drives:• Small form-factor: one

Installing Upgrades 107Small Desktop Computer1 CD/DVD drive2 floppy drive3 hard drive312

9CAUTION: Safety InstructionsUse the following safety guidelines to help ensure your own personal safety and to help protect your computer and working

108 Installing Upgradeswww.dell.com | support.dell.comSmall Mini-Tower ComputerIDE Drive AddressingAll IDE devices require that you configure the cabl

Installing Upgrades 109With the two IDE interface connectors on the system board, your computer supports up to two IDE devices. IDE hard drives should

110 Installing Upgradeswww.dell.com | support.dell.comDrive Interface ConnectorsWhen you attach the interface cable to a drive, be sure to match the c

Installing Upgrades 111 NOTICE: When you connect an interface cable, do not reverse the interface cable (do not place the colored stripe away from pi

112 Installing Upgradeswww.dell.com | support.dell.com NOTE: Your computer’s hard drive may or may not have a plastic shroud cover. Operating the com

Installing Upgrades 113Small Form-Factor Computer1 power cable2 hard drive cable12

114 Installing Upgradeswww.dell.com | support.dell.comSmall Desktop Computer1 hard drive cable2 power cable12

Installing Upgrades 115Small Mini-Tower Computer2On the small form-factor computer, if the computer has the combination data cable, disconnect the com

116 Installing Upgradeswww.dell.com | support.dell.comRemoving a Hard Drive1 For the small form-factor computer, press in on the tabs on each side of

Installing Upgrades 117Small Desktop Computer1tabs (2)2 hard drive12

10www.dell.com | support.dell.com• To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network ada

118 Installing Upgradeswww.dell.com | support.dell.comSmall Mini-Tower ComputerInstalling a Hard Drive CAUTION: To avoid the possibility of electric

Installing Upgrades 1193 If your replacement hard drive does not have the bracket rails attached, remove the rails from the old drive by removing the

120 Installing Upgradeswww.dell.com | support.dell.comSmall Form-Factor Computer1 power cable2 IDE cable3 IDE1 connector312

Installing Upgrades 121Small Desktop Computer1 power cable2 IDE cable3 IDE1 connector312

122 Installing Upgradeswww.dell.com | support.dell.comSmall Mini-Tower Computer2Check all connectors to be certain that they are properly cabled and f

Installing Upgrades 1234 Close the computer cover, reconnect your computer and devices to their electrical outlets, and turn them on.5 If the drive yo

124 Installing Upgradeswww.dell.com | support.dell.comEnsure that the rail tabs are positioned at the back of the hard drive. NOTICE: Do not install

Installing Upgrades 125 NOTICE: Match the colored strip on the cable with pin 1 on the drive. Locate the extra connector on the drive cable that is a

126 Installing Upgradeswww.dell.com | support.dell.comDetaching Floppy Drive Cables1 Disconnect the cables from the floppy drive and system board.2 Di

Installing Upgrades 127or1212

11When Using Your ComputerAs you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate your computer with any co

128 Installing Upgradeswww.dell.com | support.dell.comSmall Desktop Computer1 floppy drive cable2 lever1 power cable2 floppy drive cable3 floppy drive

Installing Upgrades 129Small Mini-Tower ComputerRemoving a Floppy Drive1 On the small form-factor computer, remove the floppy drive from its sled by p

130 Installing Upgradeswww.dell.com | support.dell.comSmall Form-Factor Computer2On the small desktop and small mini-tower computers, press inward on

Installing Upgrades 131Small Desktop ComputerSmall Mini-Tower Computer

132 Installing Upgradeswww.dell.com | support.dell.comInstalling a Floppy Drive and Reattaching CablesSmall Form-Factor Computer1 Snap the replacement

Installing Upgrades 133Small Form-Factor Computer1342or1342

134 Installing Upgradeswww.dell.com | support.dell.com7 Check all cable connections, and fold cables out of the way to provide airflow for the fan and

Installing Upgrades 1352 Gently slide the drive into place until the tabs securely click into position.3 Attach the power and data cables to the flopp

136 Installing Upgradeswww.dell.com | support.dell.comSmall Mini-Tower Computer4Check all cable connections, and fold cables out of the way to provide

Installing Upgrades 137CD/DVD Drives CAUTION: To avoid the possibility of electric shock, turn off the computer and any devices, disconnect them from

12www.dell.com | support.dell.comWhen Working Inside Your ComputerBefore you open the computer cover, perform the following steps in the sequence indi

138 Installing Upgradeswww.dell.com | support.dell.comDetaching CD, CD-RW, or DVD Drive Cables1 On the small form-factor computer, remove the interpos

Installing Upgrades 1392 On the small desktop and small mini-tower computers, remove the data, power, and audio cables from the drive.Small Desktop Co

140 Installing Upgradeswww.dell.com | support.dell.comSmall Mini-Tower Computer1 power cable2 audio cable3 CD/DVD drive cable4 CD/DVD drive connector2

Installing Upgrades 141Removing a CD, CD-RW, or DVD Drive1 Press inward on the two tabs on the sides of the drive to disengage the drive from the comp

142 Installing Upgradeswww.dell.com | support.dell.comSmall Desktop ComputerSmall Mini-Tower Computer

Installing Upgrades 143Installing a CD, CD-RW, or DVD Drive and Reattaching Cables1 If the replacement drive does not have the bracket rails attached,

144 Installing Upgradeswww.dell.com | support.dell.comInterposer Board Connection—Small Form-Factor Computer132or132

Installing Upgrades 1454 Connect the drive, power, and audio cables to the drive.Small Desktop Computer1 interposer board1 power cable2 audio cable3 C

146 Installing Upgradeswww.dell.com | support.dell.comSmall Mini-Tower Computer5If you are installing a drive that has its own controller card, instal

Installing Upgrades 1479 Update your configuration information by setting the appropriate Drive option (0 or 1) under Drives: Secondary to Auto. See P

13• Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracke

148 Installing Upgradeswww.dell.com | support.dell.com CAUTION: There is a danger of the new battery exploding if it is incorrectly installed. Replac

Installing Upgrades 149Computer Battery5Close the computer cover, reconnect your computer and devices to their electrical outlets, and turn them on.6

150 Installing Upgradeswww.dell.com | support.dell.com8 After 10 minutes, plug in the computer, turn it on, and enter system setup. If the time and da

www.dell.com | support.dell.comSECTION 4StandRemoving the Computer StandAttaching the Computer Stand

152 Standwww.dell.com | support.dell.comRemoving the Computer Stand1 Turn the computer over so that the stand is at the top.2 Loosen the thumb screw a

Stand 153Small Desktop ComputerAttaching the Computer Stand1 Place the computer on its right side so that the drive bays are at the bottom.2 Fit the s

154 Standwww.dell.com | support.dell.com

www.dell.com | support.dell.comSECTION 5Technical SpecificationsMicroprocessorMemoryComputer InformationAudioExpansion BusDrivesPortsKey CombinationsC

156 Technical Specificationswww.dell.com | support.dell.comMicroprocessorMicroprocessor type Intel® Pentium® 4 microprocessor. Design provides for fut

Technical Specifications 157System bus speed 100 megahertz (MHz) clock, 400 MHz data rateNetwork interface controller integrated 3C920-based 10/100 3C

14www.dell.com | support.dell.com Battery DisposalYour computer uses a lithium battery. The lithium battery is a long-life battery, and it is very pos

158 Technical Specificationswww.dell.com | support.dell.comAGP expansion-card connector data width (maximum)32 bitsAGP expansion-card connector size17

Technical Specifications 159Primary IDE hard drive 40-pin connector on PCI local busSecondary IDE hard drive 40-pin connector on PCI local busFloppy d

160 Technical Specificationswww.dell.com | support.dell.comDiagnostic lights four yellow and/or green lights on back of computer (see “I/O Panel—Small

Technical Specifications 161Width 18.1 cm (7.1 inches)Depth 44.7 cm (17.6 inches)Weight 12.7 kg (28 lbs)EnvironmentalTemperature:Operating 10° to 35°

162 Technical Specificationswww.dell.com | support.dell.com

www.dell.com | support.dell.comSECTION 6Solving ProblemsFinding SolutionsDell DiagnosticsMessages and CodesSoftware Problems

164 Solving Problemswww.dell.com | support.dell.comFinding SolutionsThis section describes computer and software problems, offers corrective actions,

Solving Problems 165Using the Dell OptiPlex ResourceCDTo use the Dell OptiPlex ResourceCD while you are running the Microsoft® Windows® operating syst

166 Solving Problemswww.dell.com | support.dell.com2 Click the appropriate driver and follow the instructions to download the driver for your computer

Solving Problems 167• Disconnect the monitor cable from the computer and check the cable connector for bent or broken pins. Check for damaged or fraye

www.dell.com | support.dell.comSECTION 1About Your ComputerFinding Information and AssistanceFront PanelBack PanelInside Your Computer

168 Solving Problemswww.dell.com | support.dell.comNo. Go to step 5.5 Run the VESA/VGA Interface tests in the Dell Diagnostics.Did any of the tests fa

Solving Problems 169If the problem still exists after you complete the basic checks, fill out the "Diagnostics Checklist" as you perform the

170 Solving Problemswww.dell.com | support.dell.comIf the problem still exists after you complete the basic checks, fill out the Diagnostics Checklist

Solving Problems 171• Disconnect the cable from the computer and check the cable connector for bent or broken pins. Check for damaged or frayed cables

172 Solving Problemswww.dell.com | support.dell.comYes. The problem is resolved.No. Go to step 4.4 Turn off the computer and the device, swap the devi

Solving Problems 1732 If you are using a PS/2 mouse, run the Mouse test in the Pointing Devices device group in the Dell Diagnostics.Did the tests com

174 Solving Problemswww.dell.com | support.dell.com3 Turn on the computer.4 If you are using a keyboard that can be configured with various switch set

Solving Problems 175Basic Checks:• If you hear an unfamiliar scraping or grinding sound when a drive is accessed, there could be a hardware malfunctio

176 Solving Problemswww.dell.com | support.dell.com3 Remove and reinstall the floppy drive.4 Close the computer cover, reconnect the computer and devi

Solving Problems 177– For Windows 2000, run the ScanDisk utility by clicking the Start button, pointing to Run, typing scandskw, and clicking OK.– Fo

16 About Your Computerwww.dell.com | support.dell.comFinding Information and AssistanceThe following table lists the resources that Dell provides as s

178 Solving Problemswww.dell.com | support.dell.comYes. The problem is resolved.No. Proceed to step 3.3 Run the appropriate test group in the Dell Dia

Solving Problems 179Yes. See “Computer Messages” for an explanation of the message. If you cannot correct the problem by performing the action describ

180 Solving Problemswww.dell.com | support.dell.com5 Turn off your computer and disconnect it from its electrical outlet. Leave the computer off for a

Solving Problems 1814 Close the computer cover, reconnect the computer and devices to their electrical outlets, and turn them on.Is the computer worki

182 Solving Problemswww.dell.com | support.dell.comDid the Task Manager window or Close Program window appear?Yes. Go to step 2.No. Skip to step 4.2 C

Solving Problems 183 NOTE: If your primary hard drive is connected to a drive controller card and not one of the system board IDE connectors, leave t

184 Solving Problemswww.dell.com | support.dell.comNo. The problem is resolved.Hardware ConflictsHardware conflicts occur when the operating system de

Solving Problems 185• Restart the computer.If the problem still exists after you complete the basic checks, fill out the Diagnostic Checklist as you p

186 Solving Problemswww.dell.com | support.dell.com CAUTION: Before you perform this procedure, see “CAUTION: Safety Instructions.”1Reboot the comput

Solving Problems 187Resetting a Damaged System BoardIf the computer cannot boot and you have exhausted all other troubleshooting options, perform the

About Your Computer 17Service and Registration Labels—located on the front or side of your Dell™ computer.• Express Service Code and Service Tag Numbe

188 Solving Problemswww.dell.com | support.dell.com• Display or print test results or save them in a file• Suspend testing if an error is detected or

Solving Problems 1897 Select the number for the language that you want.A numbered list displays the following options:• Option 1– Dell Diagnostics — L

190 Solving Problemswww.dell.com | support.dell.com• To perform a quick check of your computer or a specific device, select Quick Tests from the Test

Solving Problems 191Advanced Testing Screen NOTE: The groups and devices listed in your screen can vary somewhat based on the components installed in

192 Solving Problemswww.dell.com | support.dell.com• Device groups menu bar — contains the options Run tests, Devices, Select, Config, and Help.To sel

Solving Problems 193Computer MessagesIf you receive a computer message, see the table below for suggestions on resolving any problems indicated by the

194 Solving Problemswww.dell.com | support.dell.comController has failedThe hard drive or the associated controller is defective.See “Floppy Drive Pro

Solving Problems 195Diskette write protectedThe floppy write-protect feature is activated.Remove the floppy from drive A, and move the write-protect t

196 Solving Problemswww.dell.com | support.dell.comMemory allocation errorThe software you are attempting to run is conflicting with the operating sys

Solving Problems 197No boot device availableThe computer cannot find the floppy or hard drive.Enter system setup, check the computer configuration inf

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicate

18 About Your Computerwww.dell.com | support.dell.comUser’s guides for your computer and devicesDepending on your operating system, double-click the U

198 Solving Problemswww.dell.com | support.dell.comPlug and Play Configuration ErrorThe computer has encountered a problem in trying to configure one

Solving Problems 199Time-of-day not setThe time or date displayed in the computer configuration information does not match the computer clock.Enter sy

200 Solving Problemswww.dell.com | support.dell.comComputer Beep CodesWhen errors occur during a boot routine that cannot be reported on the monitor,

Solving Problems 2011-3-1 through 2-4-4DIMMs not being properly identified or usedSee “Computer Memory Problems.”3-1-1 Slave DMA register failureRun t

202 Solving Problemswww.dell.com | support.dell.comWarning MessagesA warning message alerts you to a possible problem and asks you to do something bef

Solving Problems 203 NOTE: Warning messages are generated by either your application programs or your operating system. See “Software Problems” and t

204 Solving Problemswww.dell.com | support.dell.comBack Panel LightsWhen you turn on your computer, it performs a power-on self-test (POST), which is

Solving Problems 205Back Panel Light CodesLight patternProblem Description Suggested ResolutionoffoffoffoffNormal off condition or possible pre-BIOS f

206 Solving Problemswww.dell.com | support.dell.comSoftware ProblemsThis section provides general guidelines for analyzing software problems. For deta

Solving Problems 207Basic Checks:• Ensure that the application program is compatible with the operating system installed in your computer and that you

About Your Computer 19Front PanelThe following figures show the controls, lights, and features located on the front panel of the small form-factor, sm

208 Solving Problemswww.dell.com | support.dell.comInput ErrorsIf a specific key or set of keys is pressed at the wrong time, a program may give you u

Solving Problems 209Typically, your operating system's start-up files (such as config.sys and autoexec.bat) contain commands to start TSR program

210 Solving Problemswww.dell.com | support.dell.com NOTE: The following table lists default IRQ settings. In computers with Plug and Play capabilitie

www.dell.com | support.dell.comSECTION 7Getting HelpTechnical AssistanceContacting Dell

212 Getting Helpwww.dell.com | support.dell.comTechnical AssistanceIf you need help with a technical problem, Dell is ready to assist you. CAUTION: I

Getting Help 213You can contact Dell electronically using the following addresses:•World Wide Webwww.dell.com/ www.dell.com/ap/ (for Asian/Pacific cou

214 Getting Helpwww.dell.com | support.dell.comAutomated Order-Status ServiceTo check on the status of any Dell products that you have ordered, you ca

Getting Help 215For the telephone number to call, see the contact numbers for your region.2 Include a copy of the invoice and a letter describing the

216 Getting Helpwww.dell.com | support.dell.comDiagnostics ChecklistName:Date:Address:Phone number:Service tag (bar code on the back of the computer):

Getting Help 217Contacting DellTo contact Dell electronically, you can access the following websites:• www.dell.com• support.dell.com (technical suppo

20 About Your Computerwww.dell.com | support.dell.comSmall Desktop Computer1 front panel door2 power button3 power light4 hard drive access light5 flo

218 Getting Helpwww.dell.com | support.dell.comAustralia (Sydney)International Access Code: 0011Country Code: 61City Code: 2E-mail (Australia): au_tec

Getting Help 219Bermuda General Support 1-800-342-0671Bolivia General Support toll-free: 800-10-0238BrazilInternational Access Code: 00Country Code: 5

220 Getting Helpwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Tech Support website: support.ap.dell.com/chinaTech Support

Getting Help 221Denmark (Copenhagen)International Access Code: 00Country Code: 45 Website: support.euro.dell.comE-mail Support (portable computers): d

222 Getting Helpwww.dell.com | support.dell.comFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: su

Getting Help 223Hong KongInternational Access Code: 001Country Code: 852Technical Support (Dimension™ and Inspiron™) 296 93188Technical Support (OptiP

224 Getting Helpwww.dell.com | support.dell.comItaly (Milan)International Access Code: 00Country Code: 39City Code: 02Website: support.euro.dell.comE-

Getting Help 225Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers) tol

226 Getting Helpwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, T

Getting Help 227MexicoInternational Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-877-269-3383Sales 50-81-8800or 01

About Your Computer 21Small Mini-Tower Computer1 removable drive panel2 floppy drive access light3 removable drive panel4 hard drive access light5 pow

228 Getting Helpwww.dell.com | support.dell.comNorway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail Suppo

Getting Help 229Puerto Rico General Support 1-800-805-7545St. Kitts and Nevis General Support toll-free: 1-877-441-4731St. Lucia General Support 1-800

230 Getting Helpwww.dell.com | support.dell.comSweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Website: support.euro.d

Getting Help 231ThailandInternational Access Code: 001Country Code: 66Technical Support toll-free: 0880 060 07Customer Service (Penang, Malaysia) 604

232 Getting Helpwww.dell.com | support.dell.comU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Service toll-

Getting Help 233U.S. Virgin Islands General Support 1-877-673-3355Venezuela General Support 8001-3605Country (City)International Access Code Country C

234 Getting Helpwww.dell.com | support.dell.com

www.dell.com | support.dell.comSECTION 8Additional InformationRegulatory NoticesWarranty and Return Policy

236 Additional Informationwww.dell.com | support.dell.comRegulatory NoticesElectromagnetic Interference (EMI) is any signal or emission, radiated in f

Additional Information 237Information Technology Equipment (ITE), including peripherals, expansion cards, printers, input/output (I/O) devices, monito

22 About Your Computerwww.dell.com | support.dell.comFront Panel DoorOpen the front panel door to access two Universal Serial Bus (USB) connectors and

238 Additional Informationwww.dell.com | support.dell.com• This device must accept any interference received, including interference that may cause un

Additional Information 239• Company name: Dell Computer CorporationOne Dell WayRound Rock, Texas 78682 USA512-338-4400IC Notice (Canada Only)Most Dell

240 Additional Informationwww.dell.com | support.dell.com• EN 61000-3-2 — "Electromagnetic Compatibility (EMC) - Part 3: Limits - Section 2: Limi

Additional Information 241NOTE: Any Dell computer bearing the ENERGY STAR® Emblem is certified to comply with EPA ENERGY STAR® requirements as configu

242 Additional Informationwww.dell.com | support.dell.comEN 55022 Compliance (Czech Republic Only)VCCI Notice (Japan Only)Most Dell computer systems a

Additional Information 243Class A ITEThis is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI) for info

244 Additional Informationwww.dell.com | support.dell.comMIC Notice (Republic of Korea Only)To determine which classification (Class A or B) applies t

Additional Information 245MIC Class A Regulatory LabelIf the regulatory label includes the following marking, your computer is a Class A product:Class

246 Additional Informationwww.dell.com | support.dell.comPolish Center for Testing and Certification NoticeThe equipment should draw power from a sock

Additional Information 247

About Your Computer 23Small Mini-Tower ComputerSpeaker/Headphone ConnectorUsed to connect computer speakers, headphones, or other audio output devices

248 Additional Informationwww.dell.com | support.dell.comBSMI Notice (Taiwan Only)

Additional Information 249NOM Information (Mexico Only)The following information is provided on the device(s) described in this document in compliance

250 Additional Informationwww.dell.com | support.dell.com Warranty and Return PolicyDell Computer Corporation (“Dell”) manufactures its hardware produ

1Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the monitor screen for extended perio

2www.dell.com | support.dell.com1 monitor screen at or below eye level 4 feet flat on the floor2 monitor and keyboard positioned directly in front of

www.dell.com | support.dell.comSECTION 1Microsoft® Windows® XP Features OverviewNew User InterfaceFiles and Settings Transfer WizardApplication and De

4 Microsoft® Windows® XP Featureswww.dell.com | support.dell.comOverviewBased on an enhanced version of the Windows 2000 operating system, Windows XP

Microsoft® Windows® XP Features 5To open Help and Support Center, click the Start button, and then click Help and Support. From the home page, you can

6 Microsoft® Windows® XP Featureswww.dell.com | support.dell.com1 Right-click the empty area on the task bar.2 Click Properties.3 Click the Start Menu

Microsoft® Windows® XP Features 74 When the Desktop Cleanup Wizard welcome screen appears, click Next>.5 In the Shortcuts list, deselect any shortc

24 About Your Computerwww.dell.com | support.dell.comThe Microsoft® Windows® 98 Second Edition (SE), Windows 2000, and Windows XP operating systems le

8 Microsoft® Windows® XP Featureswww.dell.com | support.dell.comFiles and Settings Transfer WizardThe Files and Settings Transfer Wizard is used to mi

Microsoft® Windows® XP Features 9Application and Device CompatibilityAlthough Windows XP is designed to be compatible with a wide range of application

10 Microsoft® Windows® XP Featureswww.dell.com | support.dell.com3 Select how you want to locate the program to run with compatibility settings: from

Microsoft® Windows® XP Features 11 NOTE: Dell recommends that you make regular backups of your data files. System Restore does not monitor changes to

12 Microsoft® Windows® XP Featureswww.dell.com | support.dell.com• AutoUpdate installation — When you choose to install the update, System Restore cre

Microsoft® Windows® XP Features 13To return your computer to a previous, stable condition, perform the following steps:1 Click the Start button, point

14 Microsoft® Windows® XP Featureswww.dell.com | support.dell.comTo use Driver Rollback, perform the following steps:1 Click the Start button, and the

Microsoft® Windows® XP Features 15When you select Switch User, the main user Welcome screen appears. You can then select your account name and log in.

16 Microsoft® Windows® XP Featureswww.dell.com | support.dell.comFast User Switching is unavailable if the computer has Windows XP Professional instal

Microsoft® Windows® XP Features 175 Under Pick an account type, click the bullet next to the type of account you are going to create — Computer admini

About Your Computer 25Power Button Functions for Microsoft Windows NT® If the computer does not turn off when you press the power button, the computer

18 Microsoft® Windows® XP Featureswww.dell.com | support.dell.comThe checklist leads you through the steps necessary to set up a home or small office

Microsoft® Windows® XP Features 19The firewall is configured using the Properties dialog box associated with each Internet connection in the Control P

20 Microsoft® Windows® XP Featureswww.dell.com | support.dell.com

21GlossaryAAmpere. A measurement of current in an electrical conductor.ACAlternating current. Electricity that reverses its direction at a rate of 60

22www.dell.com | support.dell.comAPIApplication Program Interface. The interface through which an application program accesses the OS and other servic

23Boot SequenceAllows you to specify the order of the devices from which the system attempts to boot.bpsBits per second. A measurement of data transmi

24www.dell.com | support.dell.comthere, the microprocessor retrieves it from the much-faster cache memory. Drive caching and RAM caching significantly

25complete the OS setup or reinstallation. Also referred to as the Product Key or Product ID. For more information, see http://support.dell.com.COM Po

26www.dell.com | support.dell.comD-SubSee Subminiature-D.DATDigital audio tape. A type of magnetic tape originally designed for audio format, now also

27DINDeutsche Industrie Normenausschuss. A German standards organization and member of ISO.DIN is also a form of connector on your computer that is ro

26 About Your Computerwww.dell.com | support.dell.com NOTE: Your computer can resume from the S3 state (suspend to RAM) in several ways. Pressing the

28www.dell.com | support.dell.comDVDDigital versatile disc. An optical form of storage media, typically used for movies. DVD has improved capacity and

29EPP/ECPEnhanced Parallel Port (EPP)/Extended Capabilities Port (ECP). A parallel port design that provides improved bidirectional data transmission,

30www.dell.com | support.dell.comFSBFront side bus. The data path and physical interface between the microprocessor and RAM.ftFoot (feet). A measureme

31Hot-SwappableIndicates that a device can be connected to or disconnected from a computer while the computer is running. After the hot-swappable devi

32www.dell.com | support.dell.comIDEIntegrated Device Electronics. An ATA specification for drive interface. This is a common interface used primarily

33KbKilobit(s). A measurement of data that equals 1024 bits. A measurement of the capacity of memory integrated circuits. See also KB.KBKilobyte(s). A

34www.dell.com | support.dell.comLocal BusA bus that allows chips and other components in the computer to access the microprocessor at a speed synchro

35information that the microprocessor can access. This process is referred to as Memory Mapping.Memory MappingThe process by which the computer assign

36www.dell.com | support.dell.comMTBFMean time between failures. A measurement of estimated equipment reliability. The higher the MTBF, the longer the

37ozOunce. A measurement of weight that equals 1/16 of a lb.Parallel PortAn I/O port on your computer that transfers data eight bits at a time. It use

About Your Computer 27Small Desktop Computer1 PCI slots (2)2AC adapter21

38www.dell.com | support.dell.comPIOProgrammed input/output. A method of moving data between devices in a computer in which all data passes through th

39PXEPre-boot eXecution Environment. A standard of WfM that allows networked computers that do not have an OS to be configured and started remotely. P

40www.dell.com | support.dell.comRemote Wake UpA standard of WfM that provides the ability either to remotely wake a computer from a low-power sleep s

41SCSISmall computer system interface. A high-speed interface that can be used to connect devices to a computer, such as hard drives, CD drives, print

42www.dell.com | support.dell.comSNMPSimple Network Management Protocol. The protocol governing network management and the monitoring of network equip

43TAPITelephony Applications Programming Interface (API). Enables Microsoft Windows program applications to operate with a wide variety of telephony d

44www.dell.com | support.dell.comURLUniform Resource Locator. A standard way of specifying the location of an object, such as an HTML document, on the

45WWatt. A measurement of electrical power that equals 1 ampere of current flowing at 1 volt.WBEMWeb-Based Enterprise Management. A set of systems man

46www.dell.com | support.dell.com

Contents 1ContentsCAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9General. . . . . . . . . . . . . . . . . . . . . . . . . . . .

28 About Your Computerwww.dell.com | support.dell.comSmall Mini-Tower Computer1AC adapter2 AC voltage switch3 AGP slot4 PCI slots (4)2134

About Your Computer 29I/O Panel—Small Form-Factor, Desktop, and Mini-Tower ComputersConnecting DevicesWhen you connect external devices to your comput

30 About Your Computerwww.dell.com | support.dell.com NOTICE: When you disconnect external devices from the back of the computer, wait 10 to 20 secon

About Your Computer 31Line-In JackThis jack is used to attach record/playback devices such as cassette players, CD players, and VCRs. Connect the line

32 About Your Computerwww.dell.com | support.dell.comInside Your Computer NOTE: User service access points are colorcoded green.Small Form-Factor Com

About Your Computer 33Small Desktop Computer1 cover release buttons (2) 8 AC power connector2 hard drive 9 padlock ring3 internal speaker 10 I/O ports

34 About Your Computerwww.dell.com | support.dell.comSmall Mini-Tower Computer1 cover release buttons (2) 8 AC power connector2 hard drive 9 padlock r

About Your Computer 35Cable ColorsHard drive BlueFloppy drive BlackCD/DVD drive OrangeUSB GrayATA or IDE GreenControl panel YellowCD audio BlueCompute

36 About Your Computerwww.dell.com | support.dell.comSystem Board ComponentsThe following figure shows the principal connectors and components on the

About Your Computer 371 floppy drive 16 audio line-out connector2 internal speaker 17 12-volt microprocessor power connector3 EIDE2 connector 18 netwo

2 ContentsMicrophone Jack . . . . . . . . . . . . . . . . . . . . . . . . 31Video Connector. . . . . . . . . . . . . . . . . . . . . . . . 31Seria

38 About Your Computerwww.dell.com | support.dell.comSystem Board LabelsConnector or Socket DescriptionAUDIO Line-in, line-out, and microphone jacksAU

www.dell.com | support.dell.comSECTION 2Advanced FeaturesLegacySelect Technology ControlManageabilitySecurityPassword ProtectionComputer SettingsAddit

40 Advanced Featureswww.dell.com | support.dell.comLegacySelect Technology ControlLegacySelect technology control permits the deployment of legacy ful

Advanced Features 41Dell OpenManage Client InstrumentationDell OpenManage Client Instrumentation is software that enables remote management applicatio

42 Advanced Featureswww.dell.com | support.dell.comOption settings:• Enabled — When the computer cover is opened with this setting, a DMI event is gen

Advanced Features 43 NOTE: Before you purchase an antitheft device, make sure it works with the security cable slot on your computer.Password Protect

44 Advanced Featureswww.dell.com | support.dell.comAs you press each character key (or the spacebar for a blank space), a placeholder appears in the f

Advanced Features 45If you again enter an incorrect or incomplete system password, the same message appears on the screen. The third and subsequent ti

46 Advanced Featureswww.dell.com | support.dell.com• Enabled — does not allow assignment of setup passwords; users must enter a setup password to make

Advanced Features 474 If you want to assign a new setup password, perform the steps in “Assigning a System Password.”Disabling a Forgotten Password N

3 Contents3 Installing UpgradesComputer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 64Opening the Computer Cover. . . . . . . . . . .

48 Advanced Featureswww.dell.com | support.dell.comComputer SettingsEach time you start your computer, it compares the installed hardware with the com

Advanced Features 49• Computer data — two boxes below the title box that display your computer processor, level 2 (L2) cache, service tag, and the ver

50 Advanced Featureswww.dell.com | support.dell.comspacebar orIn the selected field's pop-up options menu, cycles through the options in a field.

Advanced Features 51Changing the Boot Sequence During System Setup 1 Turn on your computer.If your computer is already on, restart it.2 When F2 = Set

52 Advanced Featureswww.dell.com | support.dell.com2 Use the arrow keys to highlight the Boot Sequence menu option and press <Enter> to access t

Advanced Features 53when AC power is lost, the computer starts up when AC power is restored. If the computer is off when AC power is lost, the compute

54 Advanced Featureswww.dell.com | support.dell.com– Clock Speed indicates the core speed at which the microprocessor(s) operates.– Cache Size display

Advanced Features 55– Mouse Port enables or disables the computer's integrated Personal System/2 (PS/2)-compatible mouse port. Disabling the mous

56 Advanced Featureswww.dell.com | support.dell.comDMA Channel: This option determines the direct memory access (DMA) channel used by the parallel con

Advanced Features 57– Primary Video Controller: determines which video controller to use when the computer boots. When Auto is selected, the computer

4 ContentsHard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Detaching Hard Drive Cables. . . . . . . . . . . . . . . . . . 112

58 Advanced Featureswww.dell.com | support.dell.comconnector (labeled “IDE2”). Use the secondary IDE interface connector for IDE CD, DVD, and tape dri

Advanced Features 593 When the system setup screen appears, press <Alt><F> to load the Dell default settings.The computer beeps when the s

60 Advanced Featureswww.dell.com | support.dell.comSystem-Board Jumper SettingsSoftware Installation and ConfigurationWhen you obtain software, check

Advanced Features 61When you run the installation routine, be prepared to respond to prompts for information about how your computer's operating

62 Advanced Featureswww.dell.com | support.dell.com

www.dell.com | support.dell.comSECTION 3Installing UpgradesComputer CoverExpansion CardsExpansion-Card Cage (Small Desktop Computer Only)TAPIMemoryMic

64 Installing Upgradeswww.dell.com | support.dell.comComputer Cover CAUTION: Before you open the computer cover, see “CAUTION: Safety Instructions.”

Installing Upgrades 65Small Form-Factor ComputerSmall Desktop Computer1 security cable slot2 padlock ring3 release buttons (one on each side)312

66 Installing Upgradeswww.dell.com | support.dell.comSmall Mini-Tower Computer1 security cable slot2 padlock ring3 release buttons (one on each side)3

Installing Upgrades 67Closing the Computer Cover1 Check all cable connections, especially those that might have come loose during your work. Fold cabl

5 ContentsSerial or Parallel Device Problems . . . . . . . . . . . . . . . 170Mouse Problems. . . . . . . . . . . . . . . . . . . . . . . . 172Keybo

68 Installing Upgradeswww.dell.com | support.dell.comExpansion CardsYour computer provides expansion slots for the following cards:• In the small form

Installing Upgrades 69Expansion Card Types NOTE: To meet PC99 requirements, your Dell computer uses only PCI expansion slots. Industry-Standard Archi

70 Installing Upgradeswww.dell.com | support.dell.com NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnect

Installing Upgrades 715 Press the lever on the expansion card retention arm and raise the retention arm.Small Form-Factor Computer1 card-edge connecto

72 Installing Upgradeswww.dell.com | support.dell.comSmall Desktop Computer1 lever 5 card-edge connector2 retention arm 6 expansion-card connector3 fi

Installing Upgrades 73Small Mini-Tower Computer6If you are installing a new expansion card, remove the filler bracket for an empty card-slot opening,

74 Installing Upgradeswww.dell.com | support.dell.comSee the documentation that came with the expansion card for information on configuring the card,

Installing Upgrades 75Expansion-Card Connection10Before lowering the retention arm, make sure of the following:• Tops of all expansion cards and fille

76 Installing Upgradeswww.dell.com | support.dell.comRetention Arm Closure11If you have a small desktop computer, replace the expansion-card cage.12 C

Installing Upgrades 77 NOTE: After you open and close the cover, the chassis intrusion detector causes the following message to appear on the screen

6 ContentsDevice Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 208Memory-Resident Programs . . . . . . . . . . . . . . . . . . 208Progra

78 Installing Upgradeswww.dell.com | support.dell.com4 Press the lever on the retention arm and raise the retention arm (see the illustration for your

Installing Upgrades 79b Connect the network cable to the integrated connector on the I/O panel (see “I/O Panel—Small Form-Factor, Desktop, and Mini-To

80 Installing Upgradeswww.dell.com | support.dell.comAGP Slot Filler Bracket Removal—Small Desktop Computer1 hinged lever2 indented tab12

Installing Upgrades 81AGP Slot Filler Bracket Removal—Small Mini-Tower Computer3Press the AGP card clip lever toward PCI slot 1.4 Slide the AGP card i

82 Installing Upgradeswww.dell.com | support.dell.comAGP Card Installation5Release the AGP card clip lever, ensuring that the tab on the AGP card clip

Installing Upgrades 83Expansion-Card Cage (Small Desktop Computer Only)Removing the Expansion-Card Cage CAUTION: Before you perform this procedure, s

84 Installing Upgradeswww.dell.com | support.dell.comExpansion-Card Cage RemovalReplacing the Expansion-Card Cage1 Align the slots in the side of the

Installing Upgrades 85Expansion-Card Cage Replacement2Make sure that the riser board is fully seated in the connector on the system board.3 Reconnect

86 Installing Upgradeswww.dell.com | support.dell.comTAPIThe telephony applications programming interface (TAPI) system-board connector uses a 4-pin c

Installing Upgrades 877 Reconnect the computer and devices to their electrical outlets, and turn them on. NOTE: If enabled, the Chassis Intrusion opt

Contents 7NOM Information (Mexico Only) . . . . . . . . . . . . . . . 249Warranty and Return Policy . . . . . . . . . . . . . . . . . . . 250Ergono

88 Installing Upgradeswww.dell.com | support.dell.com8 Close the computer cover.9 Reconnect the computer and devices to their electrical outlets, and

Installing Upgrades 89 NOTICE: To avoid damage to the memory module, press the module straight down into the socket with equal force applied at each

90 Installing Upgradeswww.dell.com | support.dell.comYou need to reset the chassis intrusion detector.The computer detects that the new memory does no

Installing Upgrades 91DIMM RemovalMicroprocessor NOTE: Dell recommends that only a technically knowledgeable person perform the following procedure.

92 Installing Upgradeswww.dell.com | support.dell.com4 On the small mini-tower computer, lift up the airflow shroud.Airflow Shroud Adjustment—Small Mi

Installing Upgrades 93Removing the Heat Sink or Heat-Sink/Blower Assembly NOTICE: Before you remove the heat sink, gently rock the heat sink and then

94 Installing Upgradeswww.dell.com | support.dell.comHeat-Sink Removal—Small Mini-Tower Computer1 latches (2)2 securing clips (2)3 heat sink4 retentio

Installing Upgrades 95On small form-factor and small desktop computers, the heat sink is attached to the blower. Remove the securing clips to remove t

96 Installing Upgradeswww.dell.com | support.dell.comHeat-Sink/Blower Assembly Removal—Small Form-Factor and Small Desktop Computers NOTICE: Lay the

Installing Upgrades 976 On the small form-factor and small desktop computers, remove the two screws on the blower to remove it from the heat sink. NO