Dell Precision 350 User Manual download pdf (Page 23)

Setup and Quick Reference Guide 23

Other Options to Help Resolve Additional Device or Software Conflicts

NOTICE: The following processes erase all of the information on your hard

drive.

• If the previous procedures did not work, run a low-level format of your

hard drive.

See your operating system installation guide for more information.

• Reinstall your operating system using the operating system installation

guide and operating system CD.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in

"Solving Problems" in your User’s Guide and run the Dell Diagnostics before

you contact Dell for technical assistance. Running the Dell Diagnostics may

help you resolve the problem without contacting Dell. If you do contact

Dell, the test results can provide important information for Dell's service

and support personnel.

The Dell Diagnostics allows you to:

• Perform express, extended, or custom tests on one or all devices

• Select tests based on a symptom of the problem you are having

• Choose how many times a test is run

• Display test results

• Suspend testing if an error is detected

• Access online help information that describes the tests and devices

• Receive status messages that tell you whether tests completed

successfully

• Receive error messages if problems are detected

Starting the Dell Diagnostics

It is recommended that you print these procedures before you begin.

NOTICE: Only use the Dell Diagnostics to test your Dell™ computer. Using

this program with other computers can result in error messages.

Enter system setup, review your computer’s configuration information, and

ensure that the device you want to test displays in system setup and is

active.

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Dell Precision 350 User Manual Page 23