Dell Inspiron 3700 User Manual download pdf (Page 148)

C-2 Dell Inspiron 3700 System Reference and Troubleshooting Guide

Cache disabled

due to failure

The primary cache internal to

the microprocessor has

failed.

Call Dell for technical assistance. For instructions,

see Chapter 5, “Getting Help.”

CD-ROM drive

controller

failure 1

The CD-ROM drive does not

respond to commands from

the computer.

Turn off the computer, remove the drive, and boot

the computer from a bootable diskette. Then turn

off the computer again, reinstall the drive, and

reboot the computer. (For instructions, see

“Installing an Internal Hard-Disk Drive” in

Chapter 2.) If the problem persists, try another

drive. Then run the IDE Devices tests in the Dell

Diagnostics. For instructions, see “R u n n i n g t h e D e l l

Diagnostics” in Chapter 3.

Data error The diskette or hard-disk

drive cannot read the data.

Run the appropriate utility to check the file structure

of the diskette drive or hard-disk drive. See the

documentation that came with your operating

system.

Decreasing

available

memory

One or more memory

modules may be faulty or

improperly seated.

Reseat the memory modules and, if necessary,

replace them. For instructions, see “Installing

Memory Modules” in Chapter 2.

Disk C: failed

initialization

The hard-disk drive failed

initialization.

Run the IDE Devices tests in the Dell Diagnostics.

For instructions, see “Running the Dell

Diagnostics” in Chapter 3.

Diskette drive

0 seek failure

A cable may be loose, or the

system configuration

information may not match

the hardware configuration.

Run the Diskette tests in the Dell Diagnostics. For

instructions, see “Running the Dell Diagnostics” in

Chapter 3. If error is not corrected, have the cables

checked by an authorized service technician.

Diskette read

failure

A cable may be loose, or the

diskette may be faulty.

If the diskette-drive access indicator lights up, try a

different diskette.

Diskette

subsystem reset

failed

The diskette drive controller

may be faulty.

Run the Diskette tests in the Dell Diagnostics. For

instructions, see “Running the Dell Diagnostics” in

Chapter 3.

Diskette

write-protected

Because the diskette is

write-protected, the opera-

tion cannot be completed.

Slide the write-protect notch up.

Drive not ready No diskette is in the diskette

drive, or no hard-disk drive is

in the media bay. The opera-

tion requires a diskette in the

drive or a hard-disk drive in

the media bay before it can

continue.

Put a diskette in the diskette drive, or push the

diskette all the way into the drive until the eject

button pops out. Or, install a hard-disk drive in the

media bay. For instructions, see the documentation

that accompanied your hard-disk drive.

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NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.

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