Dell Inspiron 3700 User Manual download pdf (Page 167)

support.dell.com Warranty, Return Policy, and Year 2000 Statement of Compliance E-1

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Dell Computer Corporation (“Dell”) manufactures its hardware products from parts

and components that are new or equivalent to new in accordance with industry-

standard practices. Dell warrants that the hardware products it manufactures will be

free from defects in materials and workmanship. The warranty term is three years

beginning on the date of invoice, as described in the following text.

Damage due to shipping the products to you is covered under this warranty.

Otherwise, this warranty does not cover damage due to external causes, including

accident, abuse, misuse, problems with electrical power, servicing not authorized by

Dell, usage not in accordance with product instructions, failure to perform required

preventive maintenance, and problems caused by use of parts and components not

supplied by Dell.

This warranty does not cover any items that are in one or more of the following

categories: software; external devices (except as specifically noted); accessories or

parts added to a Dell system after the system is shipped from Dell; accessories or

parts added to a Dell system through Dell’s system integration department;

accessories or parts that are not installed in the Dell factory; or DellWare

products.

Monitors, keyboards, and mice that are Dell-branded or that are included on Dell’s

standard price list are covered under this warranty; all other monitors, keyboards, and

mice (including those sold through the DellWare program) are not covered. Batteries

for portable computers are covered only during the initial one-year period of this

warranty.

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During the one-year period beginning on the invoice date, Dell will repair or replace

products covered under this limited warranty that are returned to Dell’s facility. To

request warranty service, you must call Dell’s Customer Technical Support within the

warranty period. Refer to Chapter 5, “Getting Help,” or the section titled “Contacting

Dell” in your system Help to find the appropriate telephone number for obtaining

customer assistance. If warranty service is required, Dell will issue a Return Material

Authorization Number. You must ship the products back to Dell in their original or

equivalent packaging, prepay shipping charges, and insure the shipment or accept the

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Dell Inspiron 3700 User Manual Page 167