Press <Fn><End> to disable (mute) or re-enable the integrated speakers.
Reinstall the sound (audio) driver —
See Reinstalling Drivers and Utilities.
No sound from external speakers
Ensure that the subwoofer and the speakers are turned on —
See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.
Adjust the Windows volume control —
Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
Disconnect headphones from the headphone connector —
Sound from the speakers is automatically disabled when headphones are connected to the computer's front-panel headphone connector.
Test the electrical outlet —
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Eliminate possible interference —
Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
Reinstall the audio driver —
See Reinstalling Drivers and Utilities.
Run the Dell Diagnostics —
See Dell Diagnostics.
No sound from headphones
Checktheheadphonecableconnection—
Ensure that the headphone cable is securely inserted into the headphone connector. See audio connectors.
AdjusttheWindowsvolumecontrol—
Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
Touch Pad or Mouse Problems
Check the touch pad settings —
1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2. Click Mouse.
3. Try adjusting the settings.
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