Dell Latitude 120L User Manual Page 89
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Fill out the Diagnostics Checklist as you complete these checks.
Ensure that Microsoft®Windows
®
recognizes the drive —
Click the Start button and click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and
remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
Test the drive —
l Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
l Insert a bootable floppy disk and restart the computer.
Clean the drive or disk —
See Cleaning Your Computer.
Ensure that the CD is snapped onto the spindle.
Check the cable connections.
Check for hardware incompatibilities —
See Resolving Software and Hardware Incompatibilities.
Run the Dell Diagnostics —
See Dell Diagnostics.
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Close other programs —
The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you
write to the CD/DVD-RW.
Turn off Standby mode in Windows before writing to a CD/DVD-RWdisc—
For information on standby mode, see Power Management Modes.
Change the write speed to a slower rate —
See the help files for your CD or DVD creation software.
If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray
1. Ensure that the computer is shut down.
2. Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.
3. Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding sound —
NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
- A Tour of Your Computer 1
- Left Side View 3
- Right Side View 4
- Back View 5
- Bottom View 5
- Appendix 7
- Macrovision Product Notice 8
- Using a Battery 9
- Charge Gauge 10
- Conserving Battery Power 11
- Power Management Modes 11
- Power Management Wizard 12
- Hibernate Mode 12
- Selecting a Power Scheme 13
- Power Options Properties 14
- Charging the Battery 15
- Replacing the Battery 15
- Storing a Battery 16
- Using ExpressCards 17
- Playing a CD or DVD 19
- Adjusting the Volume 19
- Adjusting the Picture 20
- Copying CDs and DVDs 20
- Using Blank CDs and DVDs 21
- Helpful Tips 21
- Using the Display 23
- Finding Information 26
- Glossary 28
- Getting Help 34
- Problems With Your Order 35
- Product Information 35
- Before You Call 36
- Contacting Dell 36
- Numeric Keypad 45
- Key Combinations 45
- Touch Pad 46
- Customizing the Touch Pad 47
- Network Setup Wizard 48
- Setting Up a New WLAN 49
- Adding and Replacing Parts 53
- Hard Drive 54
- CD/DVD Drive 56
- Memory 56
- Wireless Mini PCI Card 58
- Hinge Cover 60
- Keyboard 61
- Dell™QuickSetFeatures 63
- Securing Your Computer 65
- Using a Hard Drive Password 66
- Setting Up Your Computer 68
- Setting Up a Printer 70
- Power Protection Devices 71
- Line Conditioners 72
- System Setup Program 73
- Commonly Used Options 74
- Reinstalling Software 75
- Creating a Restore Point 77
- Enabling System Restore 77
- Before You Begin 78
- Reinstalling Windows XP 78
- Specifications 79
- Dell™Latitude™120L 83
- User's Guide 83
- Identifying Your Computer 85
- Packing the Computer 85
- Travel Tips 85
- Traveling by Air 86
- Solving Problems 87
- Drive Problems 88
- CD and DVD drive problems 89
- Hard drive problems 90
- Error Messages 91
- Keyboard Problems 95
- Memory Problems 97
- Network Problems 97
- ExpressCard Problems 98
- Power Problems 98
- Printer Problems 99
- Scanner Problems 100
- Sound and Speaker Problems 100
- Touch Pad or Mouse Problems 101
- Video and Display Problems 102
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