Dell Latitude D500 User Manual Page 4
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- Table of contents
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Phone number:
Service tag (bar code on the back of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the system's start-up files. If the computer is
connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
Contacting Dell
To contact Dell electronically, you can access the following websites:
www.dell.com
support.dell.com (technical support)
premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business
customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If
you need assistance in determining which codes to use, contact a local or an international operator.
Country (City)
International Access
Code Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla General Support toll-free: 800-335-0031
Antigua and Barbuda General Support 1-800-805-5924
Argentina (Buenos
Aires)
International Access
Code: 00
Country Code: 54
City Code: 11
Website: www.dell.com.ar
Tech Support and Customer Care toll-free: 0-800-444-0733
Sales 0-810-444-3355
Tech Support Fax 11 4515 7139
Customer Care Fax 11 4515 7138
Aruba General Support toll-free: 800-1578
Australia (Sydney) E-mail (Australia): [email protected]
- Getting Help 1
- Problems With Your Order 2
- Product Information 3
- Before You Call 3
- Contacting Dell 4
- Solving Problems 15
- Error Messages 16
- Video and Display Problems 19
- Sound and Speaker Problems 20
- Printer Problems 21
- Touch Pad or Mouse Problems 23
- External Keyboard Problems 24
- Unexpected Characters 25
- Drive Problems 25
- PC Card Problems 27
- Network Problems 27
- General Program Problems 28
- Power Management 31
- Selecting a Power Scheme 32
- Power Management Modes 33
- Power Options Properties 34
- Power Meter Tab 35
- Advanced Tab 35
- Hibernate Tab 35
- Adding and Replacing Parts 37
- Replacing the Hard Drive 41
- S-Video Connection 43
- Composite Video Connection 44
- Using the Dell Diagnostics 47
- Overview 50
- System Setup Screens 50
- Commonly Used Options 51
- Changing the Boot Sequence 51
- Changing Printer Modes 52
- Changing COM Ports 52
- Enabling the Infrared Sensor 52
- Using a Battery 53
- Dell QuickSet Battery Meter 54
- Microsoft Windows Power Meter 54
- Charge Gauge 54
- Charging the Battery 55
- Removing a Battery 56
- Installing a Battery 58
- Storing a Battery 58
- Using the Display 59
- Setting Display Resolution 60
- Numeric Keypad 61
- Keyboard Shortcuts 61
- Touch Pad 63
- Customizing the Touch Pad 64
- Reinstalling Software 66
- Windows XP 68
- Windows 2000 68
- Creating a Restore Point 70
- Reinstalling Windows® XP 71
- Reinstalling Windows 2000 72
- Enabling Hibernate Mode 73
- Using the Module Bay 74
- Microsoft® Windows® XP 77
- Using CDs or DVDs 81
- Using the CD or DVD Tray 82
- Adjusting the Volume 82
- Adjusting the Picture 83
- Cleaning Your Computer 85
- Optical Media 86
- Using PC Cards 87
- Removing a PC Card or Blank 88
- 1 eject button 89
- 2 PC Card 89
- About Microsoft® Windows® XP 90
- Desktop Cleanup Wizard 91
- Program Compatibility Wizard 91
- Internet Connection Firewall 92
- Specifications 93
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