Dell LATITUDE PP24L User Manual

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Summary of Contents

Page 1 - User’s Guide

www.dell.com | support.dell.comDell™ Latitude™ D630/D630cUser’s GuideModel PP24L

Page 2 - Notes, Notices, and Cautions

10 Contents16 Dell™ QuickSet 17 Traveling With Your ComputerIdentifying Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 149Packing

Page 3 - Contents

102 Troubleshootingwww.dell.com | support.dell.comRESTART THE COMPUTER AND TRY THE SCANNER AGAIN.CHECK THE CABLE CONNECTIONS—• See the scanner docu

Page 4 - 6 Using the Display

Troubleshooting 103RUN THE DELL DIAGNOSTICS—See "Dell Diagnostics" on page 83. NOTE: The volume control in some MP3 players overrides the W

Page 5 - 8 Using Multimedia

104 Troubleshootingwww.dell.com | support.dell.comVideo and Display ProblemsFill out the Diagnostics Checklist (see "Diagnostics Checklist"

Page 6 - 10 Securing Your Computer

Troubleshooting 105RUN THE VIDEO DIAGNOSTICS TESTS—If no error message appears and you still have a display problem, but the display is not completely

Page 7 - 11 Troubleshooting

106 Troubleshootingwww.dell.com | support.dell.com

Page 8 - 13 System Setup Program

Intel® Active Management Technology 1071Intel® Active Management Technology NOTE: iAMT is available for Dell™ Latitude™ D630c computers with iAMT cap

Page 9 - 15 Adding and Replacing Parts

108 Intel® Active Management Technologywww.dell.com | support.dell.comOut-of-Band ManagementOut-of-Band term refers to the ability to manage the compu

Page 10

Intel® Active Management Technology 109USB ProvisioningiAMT can be provisioned using a USB key and Dell Client Manager. The USB key must:• Be formatte

Page 11 - Finding Information

110 Intel® Active Management Technologywww.dell.com | support.dell.com

Page 12 - 12 Finding Information

System Setup Program 1111System Setup ProgramOverview NOTE: Your operating system may automatically configure most of the options available in the sy

Page 13

Finding Information 111Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media m

Page 14

112 System Setup Programwww.dell.com | support.dell.comSystem Setup Screens NOTE: For information about a specific item on a system setup screen, hig

Page 15 - About Your Computer

System Setup Program 113Boot sequence changes take effect as soon as you save the changes and exit the system setup program.Performing a One-Time Boot

Page 16 - 18 About Your Computer

114 System Setup Programwww.dell.com | support.dell.com

Page 17

Reinstalling Software 1151Reinstalling SoftwareDriversWhat Is a Driver?A driver is a program that controls a device such as a printer, mouse, or keybo

Page 18 - 20 About Your Computer

116 Reinstalling Softwarewww.dell.com | support.dell.com NOTE: The User Account Control window may appear. If you are an administrator on the compute

Page 19 - Left Side View

Reinstalling Software 1172Right-click the device for which the new driver was installed and click Properties.3Click the Drivers tab→ Roll Back Driver.

Page 20 - 22 About Your Computer

118 Reinstalling Softwarewww.dell.com | support.dell.comIf instructed to navigate to the driver files, click the media directory on the driver informa

Page 21 - Right Side View

Reinstalling Software 119Using the Hardware Troubleshooter ToolIf a device is either not detected during the operating system setup or is detected but

Page 22 - Back View

120 Reinstalling Softwarewww.dell.com | support.dell.com NOTE: The procedures in this document were written for the Windows default view, so they may

Page 23 - ADAPTER CONNECTOR

Reinstalling Software 121If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled

Page 24 - Bottom View

12 Finding Informationwww.dell.com | support.dell.com• How to set up my computer• Basic troubleshooting information• How to run the Dell Diagnostics•

Page 25 - About Your Computer 27

122 Reinstalling Softwarewww.dell.com | support.dell.com NOTE: The next steps change the boot sequence for one time only. On the next start-up, the c

Page 26 - 28 About Your Computer

Adding and Replacing Parts 1231Adding and Replacing PartsBefore You BeginThis chapter provides procedures for removing and installing the components i

Page 27 - Windows

124 Adding and Replacing Partswww.dell.com | support.dell.comBefore Working Inside Your ComputerUse the following safety guidelines to help protect yo

Page 28

Adding and Replacing Parts 125Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Prod

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126 Adding and Replacing Partswww.dell.com | support.dell.comKeyboard CAUTION: Before performing the following procedures, follow the safety instruct

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Adding and Replacing Parts 1276Pull up on the pull-tab to disconnect the keyboard cable connector from the keyboard connector on the system board. NO

Page 31 - Using a Battery

128 Adding and Replacing Partswww.dell.com | support.dell.com4While grasping the card cable with one hand, use a plastic scribe to gently pry the card

Page 32 - Checking the Battery Charge

Adding and Replacing Parts 1294Remove the battery connector from the connector on the system board.5Being careful not to break the plastic, slightly r

Page 33 - Conserving Battery Power

130 Adding and Replacing Partswww.dell.com | support.dell.com NOTICE: If you remove your original memory modules from the computer during a memory up

Page 34 - Power Management Modes

Adding and Replacing Parts 1315Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer

Page 35 - Charging the Battery

Finding Information 13• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions• Communi

Page 36 - Replacing the Battery

132 Adding and Replacing Partswww.dell.com | support.dell.comTo add or replace a memory module in the DIMM B connector: NOTICE: If you need to instal

Page 37 - Battery Errors

Adding and Replacing Parts 133 NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector.4Ground yourself and install the ne

Page 38 - 40 Using a Battery

134 Adding and Replacing Partswww.dell.com | support.dell.com6Insert the battery into the battery bay, or connect the AC adapter to your computer and

Page 39 - Using the Keyboard

Adding and Replacing Parts 135 NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. 4If a WLAN card is not alre

Page 40 - Key Combinations

136 Adding and Replacing Partswww.dell.com | support.dell.combAlign the WLAN card with the connector at a 45-degree angle, and press the card into the

Page 41 - Touch Pad

Adding and Replacing Parts 137Mobile Broadband Card NOTE: Mobile Broadband cards may not be available in all regions.If you ordered a Mobile Broadban

Page 42 - Changing the Track Stick Cap

138 Adding and Replacing Partswww.dell.com | support.dell.combUse your fingertips to carefully spread apart the metal securing tabs until the card pop

Page 43 - Using the Keyboard 45

Adding and Replacing Parts 139 NOTICE: To avoid damaging the Mobile Broadband card, never place cables on top of or under the card and ensure that yo

Page 44 - 46 Using the Keyboard

140 Adding and Replacing Partswww.dell.com | support.dell.comSubscriber Identity Module (SIM) Card CAUTION: Before you begin any of the procedures in

Page 45 - Using the Display

Adding and Replacing Parts 141Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housin

Page 46 - Switching the Video Image

14 Finding Informationwww.dell.com | support.dell.com• Information on network activity, the Power Management Wizard, hotkeys, and other items controll

Page 47 - Dual Independent Display Mode

142 Adding and Replacing Partswww.dell.com | support.dell.com NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive

Page 48

Adding and Replacing Parts 1434Pull the device out of the media bay.5To replace the media bay device, push the new device into the bay until it clicks

Page 49 - Setting Up and Using Networks

144 Adding and Replacing Partswww.dell.com | support.dell.com5Slide the antenna cables out of the protective sleeve and away from the top of the FCM c

Page 50

Adding and Replacing Parts 145 NOTICE: When installing this card, ensure the two antenna cables are not under the card. The antenna cables are design

Page 51

146 Adding and Replacing Partswww.dell.com | support.dell.com

Page 52 - Connecting to a WLAN

Dell™ QuickSet 1471Dell™ QuickSet NOTE: This feature may not be available on your computer.Dell™ QuickSet provides you with easy access to configure

Page 53

148 Dell™ QuickSetwww.dell.com | support.dell.com

Page 54

Traveling With Your Computer 1491Traveling With Your ComputerIdentifying Your Computer• Attach a name tag or business card to the computer.• Write dow

Page 55

150 Traveling With Your Computerwww.dell.com | support.dell.com• Pack the computer so that it does not slide around in the trunk of your car or in an

Page 56

Specifications 1511Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→

Page 57 - Firewall

About Your Computer 171About Your ComputerFront View15210611412381397

Page 58

152 Specificationswww.dell.com | support.dell.comPC Card connector one (supports one Type I or Type II card and one 34-mm ExpressCard with adapter)NOT

Page 59 - Using Multimedia

Specifications 153Audio microphone connector, stereo headphone/speakers connectorMini-Card two Type IIIA Mini-Card slotsModem RJ-11 portNetwork adapte

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154 Specificationswww.dell.com | support.dell.comAudioAudio type two-channel high definition audio (Azalia) Audio controller IDT STAC9205 CodecStereo

Page 61 - Copying Media

Specifications 155KeyboardNumber of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan)Layout QWERTY/AZERTY/KanjiTouch PadX/Y position resolution (grap

Page 62 - Helpful Tips

156 Specificationswww.dell.com | support.dell.comCharge time (approximate):Computer off for standard 6-cell battery:approximately 1 hour to 80% capaci

Page 63 - Adjusting the Volume

Specifications 157Fingerprint Reader (optional)Type UPEK TCS3 TouchStrip™ strip sensor with CMOS active capacitive pixel-sensing technologyPhysicalHei

Page 64 - Adjusting the Picture

158 Specificationswww.dell.com | support.dell.com

Page 65 - Using Cards

Getting Help 1591Getting HelpObtaining AssistanceIf you experience a problem with your computer, you can complete the following steps to diagnose and

Page 66 - Extended Cards

160 Getting Helpwww.dell.com | support.dell.comDellConnectDellConnect is a simple online access tool that allows a Dell service and support associate

Page 67 - Removing a Card or Blank

Getting Help 161AutoTech ServiceDell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Del

Page 68 - 70 Using Cards

18 About Your Computerwww.dell.com | support.dell.comDEVICE STATUS LIGHTS1display latch2display3power button4device status lights 5keyboard6touch pad7

Page 69 - Securing Your Computer

162 Getting Helpwww.dell.com | support.dell.comYou are responsible for paying shipping expenses. You are also responsible for insuring any product ret

Page 70 - Installing a Smart Card

Getting Help 163Diagnostics ChecklistName:Date:Address:Phone number:Service Tag (bar code on the back or bottom of the computer):Express Service Code:

Page 71 - Passwords

164 Getting Helpwww.dell.com | support.dell.comContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do n

Page 72 - About Passwords

Appendix 1651AppendixFCC Notice (U.S. Only)FCC Class BThis equipment generates, uses, and can radiate radio frequency energy and, if not installed and

Page 73 - Using a Hard Drive Password

166 Appendixwww.dell.com | support.dell.com• Model number: PP24L• Company name:Dell Inc.Worldwide Regulatory Compliance & Environmental AffairsOne

Page 74 - Trusted Platform Module (TPM)

Glossary 167GlossaryTerms in this Glossary are provided for informational purposes only and may or may not describe features included with your partic

Page 75 - Computer Tracking Software

168 Glossarywww.dell.com | support.dell.comis the freezing point and 100° is the boiling point of water.cache — A special high-speed storage mechanism

Page 76

Glossary 169network, enterprise, and Internet environments.domain — A group of computers, programs, and devices on a network that are administered as

Page 77 - Cleaning Your Computer

170 Glossarywww.dell.com | support.dell.comagency responsible for enforcing communications-related regulations that state how much radiation computers

Page 78 - Cleaning an Optical Mouse

Glossary 171specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to communicate with that devi

Page 79 - Troubleshooting

About Your Computer 19If the computer is connected to an electrical outlet, the light operates as follows:– Solid green: The battery is charging.– F

Page 80 - 82 Troubleshooting

172 Glossarywww.dell.com | support.dell.comfunctionally equivalent to a standard PCI expansion card.Mini-Card — A small card designed for integrated p

Page 81 - Dell Diagnostics

Glossary 173drives, and video. If no problems are detected during POST, the computer continues the start-up.processor — A computer chip that interpret

Page 82

174 Glossarywww.dell.com | support.dell.comdevices such as a handheld digital device or digital camera to your computer.Service Tag — A bar code label

Page 83 - Dell Diagnostics Main Menu

Glossary 175UUAC — user account control— Microsoft Windows Vista® security feature that, when enabled, provides an added layer of security between use

Page 84 - Dell Support Utility

176 Glossarywww.dell.com | support.dell.comWLAN — wireless local area network. A series of interconnected computers that communicate with each other o

Page 85 - Drive Problems

20 About Your Computerwww.dell.com | support.dell.comKEYBOARD STATUS LIGHTSThe green lights located above the keyboard indicate the following:POWER BU

Page 86 - Hard drive problems

About Your Computer 21Left Side ViewAIR VENTS—The computer uses an internal fan to create airflow through the vents, which prevents the computer from

Page 87

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

Page 88 - Error Messages

22 About Your Computerwww.dell.com | support.dell.comSMART CARD SLOT (WITH BLANK)—Supports one smart card. Smart cards provide a variety of functions,

Page 89

About Your Computer 23PC CARD SLOT—Supports one PC Card, such as a modem or network adapter. The computer ships with a blank installed in the slot to

Page 90

24 About Your Computerwww.dell.com | support.dell.comBack View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents

Page 91

About Your Computer 25SERIAL CONNECTORVIDEO CONNECTORAC ADAPTER CONNECTORThe AC adapter converts AC power to the DC power required by the computer. Yo

Page 92 - Keyboard Problems

26 About Your Computerwww.dell.com | support.dell.comAIR VENTS—The computer uses an internal fan to create airflow through the vents, which prevents t

Page 93 - Lockups and Software Problems

About Your Computer 27DEVICE LOCKING SCREW—If present, locks devices, such as an optical drive, in place.DOCKING-DEVICE CONNECTOR—Lets you attach your

Page 94

28 About Your Computerwww.dell.com | support.dell.comMEMORY MODULE COVER—Covers the compartment that contains the second memory module connector (DIMM

Page 95 - Network Problems

Transferring Information to a New Computer 291Transferring Information to a New ComputerYou can use your operating system wizards to help you transfer

Page 96

30 Transferring Information to a New Computerwww.dell.com | support.dell.com2When the Files and Settings Transfer Wizard welcome screen appears, click

Page 97 - Power Problems

Transferring Information to a New Computer 315Insert the removable media, such as a writable CD, and click OK.6When the disk creation completes and th

Page 98 - Docking Power Considerations

Contents 3Contents1 Finding Information2 About Your ComputerFront View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Left Si

Page 99 - Scanner Problems

32 Transferring Information to a New Computerwww.dell.com | support.dell.com3Connect the Easy Transfer Cable to the source computer.You are prompted t

Page 100 - Sound and Speaker Problems

Using a Battery 331Using a BatteryBattery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Gu

Page 101 - Touch Pad or Mouse Problems

34 Using a Batterywww.dell.com | support.dell.com CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the batt

Page 102 - Video and Display Problems

Using a Battery 35Check the Battery ChargeTo check the battery charge, press and release the status button on the battery charge gauge to illuminate t

Page 103 - ONNECT AN EXTERNAL MONITOR—

36 Using a Batterywww.dell.com | support.dell.com NOTE: See "Configuring Power Management Settings" on page 37 for information on conservin

Page 104 - 106 Troubleshooting

Using a Battery 37Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard

Page 105 - Active Management Technology

38 Using a Batterywww.dell.com | support.dell.comThe battery is too hot to start charging if the light flashes alternately green and orange. Disconn

Page 106 - Accessing iAMT setup

Using a Battery 39Storing a BatteryRemove the battery when you store your computer for an extended period of time. A battery discharges during prolong

Page 107 - Unsupported AMT Features

40 Using a Batterywww.dell.com | support.dell.com

Page 108 - 110 Intel

Using the Keyboard 411Using the KeyboardNumeric KeypadThe numeric keypad functions like the numeric keypad on an external keyboard. Each key on the ke

Page 109 - System Setup Program

4 ContentsPower Management Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 36Standby and Sleep Mode. . . . . . . . . . . . . . . . . . . .

Page 110 - Commonly Used Options

42 Using the Keyboardwww.dell.com | support.dell.comKey CombinationsSystem FunctionsBatteryDisplay FunctionsPower ManagementMicrosoft® Windows® Logo K

Page 111 - Performing a One-Time Boot

Using the Keyboard 43To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and c

Page 112 - 114 System Setup Program

44 Using the Keyboardwww.dell.com | support.dell.com• To select and move (or drag) an object, position the cursor on the object and tap twice on the t

Page 113 - Reinstalling Software

Using the Keyboard 451Pull the cap off the track stick.2Align the new cap over the square track stick post and gently press the cap down onto the post

Page 114 - Microsoft Windows XP

46 Using the Keyboardwww.dell.com | support.dell.com

Page 115 - Microsoft Windows Vista

Using the Display 471Using the DisplayAdjusting BrightnessWhen a Dell™ computer is running on battery power, you can conserve power by setting the bri

Page 116

48 Using the Displaywww.dell.com | support.dell.comThe ambient light sensor is disabled when your computer is shipped to you. If you enable the ambien

Page 117 - System Restore

Using the Display 49Setting Display Resolution and Refresh RateTo display a program at a specific resolution, both the graphics card and the display m

Page 118 - Enabling System Restore

50 Using the Displaywww.dell.com | support.dell.com5Click the monitor 2 icon, click the Extend my Windows desktop onto this monitor check box, and the

Page 119 - Reinstalling Windows

Setting Up and Using Networks 51Setting Up and Using NetworksSetting up a computer network provides connectivity between your computer and the Interne

Page 120

Contents 57 Setting Up and Using NetworksConnecting a Network or Broadband Modem Cable . . . . . . . . . . . . . . 51Setting Up a Network in the Micr

Page 121 - Adding and Replacing Parts

52 Setting Up and Using Networkswww.dell.com | support.dell.comSetting Up a Network in the Microsoft® Windows® XP Operating System1Click Start→ All Pr

Page 122 - Product Information Guide

Setting Up and Using Networks 53Checking Your Wireless Network CardDepending on what you selected when you purchased your computer, the computer has a

Page 123 - Hinge Cover

54 Setting Up and Using Networkswww.dell.com | support.dell.com5Disconnect your broadband modem power cable from the electrical outlet.6Disconnect the

Page 124 - Keyboard

Setting Up and Using Networks 55Your wireless network card requires specific software and drivers for connecting to a network. The software is already

Page 125 - Wireless Technology

56 Setting Up and Using Networkswww.dell.com | support.dell.comThereafter, whenever you log on to your computer within the range of the wireless netwo

Page 126 - Coin-Cell Battery

Setting Up and Using Networks 57and Support Center (click Start→ Help and Support) or on the media that accompanied your card if you purchased it sepa

Page 127

58 Setting Up and Using Networkswww.dell.com | support.dell.comEnabling/Disabling the Dell™ Mobile Broadband Card NOTE: If you are unable to connect

Page 128

Setting Up and Using Networks 59Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you,

Page 129

60 Setting Up and Using Networkswww.dell.com | support.dell.com

Page 130

Using Multimedia 611Using MultimediaPlaying Media NOTICE: Do not press down on the media tray when you open or close it. Keep the tray closed when yo

Page 131

6 Contents9 Using CardsCard Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67PC Cards. . . . . . . . . . . . . . . . . .

Page 132

62 Using Multimediawww.dell.com | support.dell.com NOTE: If you use a module that shipped with another computer, you need to install the drivers and

Page 133

Using Multimedia 63Copying Media NOTE: Ensure that you observe all copyright laws when creating media.This section applies only to computers that hav

Page 134

64 Using Multimediawww.dell.com | support.dell.comUse blank CD-Rs to record music or permanently store data files. After the maximum storage capacity

Page 135 - Mobile Broadband Card

Using Multimedia 65• Commercially available DVD players used in home theater systems may not support all available DVD formats. For a list of formats

Page 136

66 Using Multimediawww.dell.com | support.dell.comAdjusting the PictureIf an error message notifies you that the current resolution and color depth ar

Page 137

Using Cards 671Using Cards NOTE: Electrical and electronic devices are sensitive to electrostatic discharge (ESD). If a substantial ESD occurs, the d

Page 138

68 Using Cardswww.dell.com | support.dell.comExtended CardsAn extended PC Card (for example, a wireless network adapter) is longer than a standard PC

Page 139 - Hard Drive

Using Cards 69The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to l

Page 140 - Media Bay

70 Using Cardswww.dell.com | support.dell.com

Page 141 - FCM (Flash Cache Module)

Securing Your Computer 711Securing Your ComputerSecurity Cable Lock NOTE: Your computer does not ship with a security cable lock.A security cable loc

Page 142

Contents 7Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . .

Page 143

72 Securing Your Computerwww.dell.com | support.dell.comAbout Smart CardsSmart cards are portable credit-card shaped devices with internal integrated

Page 144

Securing Your Computer 73PasswordsPasswords prevent unauthorized access to your computer. When using passwords, observe the following guidelines:• Cho

Page 145 - Dell™ QuickSet

74 Securing Your Computerwww.dell.com | support.dell.comAbout Passwords NOTE: Passwords are disabled when you receive your computer.A primary (or sys

Page 146 - 148 Dell™ QuickSet

Securing Your Computer 75 NOTICE: If you disable the administrator password, the primary password is also disabled.To add or change passwords, access

Page 147 - Traveling With Your Computer

76 Securing Your Computerwww.dell.com | support.dell.comIf you do not enter the correct password in three attempts, the computer tries to start from a

Page 148 - Travel Tips

Securing Your Computer 77 NOTE: You only need to activate the program once.dOnce the process is complete, the computer either restarts automatically

Page 149 - Specifications

78 Securing Your Computerwww.dell.com | support.dell.com NOTE: Computer tracking software may not be available in certain countries. NOTE: If you hav

Page 150 - 152 Specifications

79Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information G

Page 151 - (continued)

80www.dell.com | support.dell.com2Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball.3Wipe the ball with

Page 152 - 154 Specifications

Troubleshooting 811TroubleshootingDiagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions t

Page 153

8 ContentsOther software problems . . . . . . . . . . . . . . . . . . . . . . . . . 96Memory Problems. . . . . . . . . . . . . . . . . . . . . . . .

Page 154 - 156 Specifications

82 Troubleshootingwww.dell.com | support.dell.comLight Pattern Problem Description Suggested ResolutionNo memory modules are detected.• If two or more

Page 155

Troubleshooting 83Dell™ Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification of software and hardware upda

Page 156 - 158 Specifications

84 Troubleshootingwww.dell.com | support.dell.com NOTICE: The Dell Diagnostics works only on Dell™ computers. NOTE: The Drivers and Utilities media i

Page 157 - Getting Help

Troubleshooting 85Starting the Dell Diagnostics from the Drivers and Utilities Media1Insert the Drivers and Utilities media. 2Shut down and restart th

Page 158 - Online Services

86 Troubleshootingwww.dell.com | support.dell.comIf you cannot resolve the error condition, contact Dell (see "Obtaining Assistance" on page

Page 159 - Product Information

Troubleshooting 872Click Dell Support and point to Dell Support Settings.3Ensure that the Show icon on the taskbar option is checked. NOTE: If the De

Page 160 - Before You Call

88 Troubleshootingwww.dell.com | support.dell.comCLEAN THE DRIVE OR DISK.ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE.CHECK THE CABLE CONNECTIONS

Page 161

Troubleshooting 893Click Properties.4Click the Tools tab.5Under Error-checking, click Check Now.6Click Scan for and attempt recovery of bad sectors.7C

Page 162 - Contacting Dell

90 Troubleshootingwww.dell.com | support.dell.com4Click the Modems tab.5Click the COM port for your modem.6Click Properties, click the Diagnostics tab

Page 163 - Appendix

Troubleshooting 91DRIVE NOT READY—The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay (s

Page 164 - Macrovision Product Notice

Contents 914 Reinstalling SoftwareDrivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115What Is a Driver?. . . . . . . .

Page 165 - Glossary

92 Troubleshootingwww.dell.com | support.dell.comINVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM—The system configuration informatio

Page 166

Troubleshooting 93NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN—You have too many programs open. Close all windows and open the pro

Page 167

94 Troubleshootingwww.dell.com | support.dell.comWARNING: BATTERY IS CRITICALLY LOW—The battery is running out of charge. Replace the battery, or conn

Page 168

Troubleshooting 953From the Windows desktop, click the Start button, point to Programs, point to Accessories, and click Notepad. 4Type some characters

Page 169

96 Troubleshootingwww.dell.com | support.dell.comA program stops responding or crashes repeatedly NOTE: Software usually includes installation instru

Page 170

Troubleshooting 97THROUGH THE Start MENU.SCAN THE COMPUTER FOR SPYWARE —If you are experiencing slow computer performance, you frequently receive po

Page 171

98 Troubleshootingwww.dell.com | support.dell.comGeneralCHECK THE NETWORK CABLE CONNECTOR—Ensure that the network cable is firmly inserted into both t

Page 172

Troubleshooting 99•No service – The Dell Mobile Broadband Card Utility did not locate a Mobile Broadband network. Ensure that the signal strength is a

Page 173

100 Troubleshootingwww.dell.com | support.dell.com NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Dependi

Page 174

Troubleshooting 101AC Power Loss While the Computer Is DockedIf a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer

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