Dell PP14L User Manual

www.dell.com | support.dell.comDell™ XPS Portable ComputersOwner’s ManualModel PP14L

10 Finding Informationwww.dell.com | support.dell.com• How to remove and replace parts in my computerService Manual at support.dell.com• Service Tag a

100 Adding and Replacing Partswww.dell.com | support.dell.com3Remove the optical-drive security screw. 4Insert a scribe into the notch and push it to

Adding and Replacing Parts 1013Loosen the captive screw and remove the card cover from the computer.4Pull the card out of the compartment so that you

102 Adding and Replacing Partswww.dell.com | support.dell.com

Appendix 103AppendixSpecificationsProcessorProcessor type Intel® Pentium® ML1 cache 64 KB L2 cache 2 MBExternal bus frequency 533 MHzSystem Informatio

104 Appendixwww.dell.com | support.dell.comMemoryMemory module connector two user-accessible SODIMM connectorsMemory module capacities 256 MB, 512 MB,

Appendix 105Wireless internal Mini PCI Wi-Fi support; internal card with Bluetooth® wireless technologyVideoNVIDIA:Data busPCI-Express x16Video contro

106 Appendixwww.dell.com | support.dell.comDisplayType (active-matrix TFT) WUXGADimensions:Height245.0 mm (9.64 inches)Width383.0 mm (15 inches)Diagon

Appendix 107BatteryType 9-cell, 80-WHr, "smart" lithium ion Dimensions:Depth88.5 mm (3.48 inches)Height21.5 mm (0.83 inch)Width139.0 mm (5.4

108 Appendixwww.dell.com | support.dell.comDimensions:Height37.5 mm (1.5 inches)Width65.0 mm (2.6 inches)Depth169.5 mm (6.7 inches)Weight (with cables

Appendix 109Using the System Setup ProgramOverview NOTE: Your operating system may automatically configure most of the options available in system se

Finding Information 11• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions • Community

110 Appendixwww.dell.com | support.dell.comThe window at the bottom tells you how to control system setup with key functions. Use these keys to select

Appendix 1113Connect the computer to an electrical outlet.4Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wai

112 Appendixwww.dell.com | support.dell.comDefinition of "Third-Party" Software and PeripheralsThird-party software and peripherals include

Appendix 113equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, y

114 Appendixwww.dell.com | support.dell.com NOTE: In certain countries, technical support specific to Dell™ XPS computers is unavailable at a separat

Appendix 115Austria (Vienna)International Access Code: 900Country Code: 43City Code: 1Website: support.euro.dell.comE-mail: tech_support_central_europ

116 Appendixwww.dell.com | support.dell.comBruneiCountry Code: 673Customer Technical Support (Penang, Malaysia)604 633 4966Customer Care (Penang, Mala

Appendix 117China (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support E-mail: [email protected]

118 Appendixwww.dell.com | support.dell.comCzech Republic (Prague)International Access Code: 00Country Code: 420Website: support.euro.dell.comE-mail:

Appendix 119France (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: support.euro.dell.comE-mail: support.

12 Finding Informationwww.dell.com | support.dell.com• How to use Windows XP• Documentation for my computer • Documentation for devices (such as a mod

120 Appendixwww.dell.com | support.dell.comGreeceInternational Access Code: 00Country Code: 30Website: support.euro.dell.comE-mail: support.euro.dell.

Appendix 121Ireland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Website: support.euro.dell.comE-mail: dell_direct_support@de

122 Appendixwww.dell.com | support.dell.comJapan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTech

Appendix 123Latin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.)512 728-3619Fax (Techn

124 Appendixwww.dell.com | support.dell.comMexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269

Appendix 125New ZealandInternational Access Code: 00Country Code: 64E-mail (New Zealand): [email protected] Customer Care (Australia and

126 Appendixwww.dell.com | support.dell.comPortugalInternational Access Code: 00Country Code: 351Website: support.euro.dell.comE-mail: support.euro.de

Appendix 127South Africa (Johannesburg)International Access Code:09/091Country Code: 27City Code: 11Website: support.euro.dell.comE-mail: dell_za_supp

128 Appendixwww.dell.com | support.dell.comSweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Website: support.euro.dell.

Appendix 129ThailandInternational Access Code: 001Country Code: 66Website: support.ap.dell.comTechnical Support (OptiPlex, Latitude, and Dell Precisio

A Tour of Your Computer 13A Tour of Your ComputerFront ViewDISPLAY LATCHES — Keeps the display closed.DISPLAY LATCH RELEASE — Slide this to release th

130 Appendixwww.dell.com | support.dell.comU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free:

Index 131IndexAaudio connectorsdescription, 20audio deviceconnecting, 38audio. See speakersBbatterycharge gauge, 23, 32charging, 33checking the charge

132 Index132 Indexdriversabout, 78identifying, 78reinstalling, 78drivesproblems, 61See hard driveDVD driveproblems, 62DVDsusing, 35DVI monitor connect

Index 133Nnetworkproblems, 70network connectordescription, 22numeric keypad, 47Ooperating systemreinstalling Windows XP, 80optical drivedescription, 1

134 Index134 Indexsoftwareconflicts, 81problems, 68-69speakersdescription, 16problems, 74volume, 74specifications, 103spyware, 64, 69subwooferdescript

14 A Tour of Your Computerwww.dell.com | support.dell.comPOWER BUTTON — Press the power button to turn on the computer or to enter or exit a power man

A Tour of Your Computer 15If the computer is running on a battery, the light operates as follows:• Off: The battery is adequately charged (or the co

16 A Tour of Your Computerwww.dell.com | support.dell.comSPEAKERS (2) AND CUSTOMIZABLE LIGHTS — To adjust the volume of the integrated speakers, press

A Tour of Your Computer 17The green lights located above the keyboard indicate the following:Left Side ViewOPTICAL DRIVE — You can install devices suc

18 A Tour of Your Computerwww.dell.com | support.dell.comOPTICAL-DRIVE-TRAY EJECT BUTTON — Press this button to eject a CD or DVD from the optical dri

A Tour of Your Computer 19Right Side ViewSECURE DIGITAL I/O SLOT — The Secure Digital I/O slot supports one Secure Digital memory card or other SDI/O

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 A Tour of Your Computerwww.dell.com | support.dell.comAUDIO CONNECTORSIEEE 1394 CONNECTOR — Connects devices supporting IEEE 1394 high-speed transf

A Tour of Your Computer 21DIGITAL-VIDEO INTERFACE (DVI) CONNECTORVIDEO CONNECTORAIR VENTS (2) — The computer uses fans to create airflow through the v

22 A Tour of Your Computerwww.dell.com | support.dell.com NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, no

A Tour of Your Computer 23Bottom ViewBATTERY CHARGE GAUGE — Provides information on the battery charge. For more information, see "Checking the B

24 A Tour of Your Computerwww.dell.com | support.dell.comMINI PCI CARD/MODEM COVER — Covers the compartment that contains the Mini PCI card and the mo

Setting Up Your Computer 25Setting Up Your ComputerConnecting to the Internet NOTE: ISPs and ISP offerings vary by country.To connect to the Internet

26 Setting Up Your Computerwww.dell.com | support.dell.com4In the next window, click the appropriate option:• If you do not have an ISP and want to se

Setting Up Your Computer 27Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer.See the docu

28 Setting Up Your Computerwww.dell.com | support.dell.com3Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window ap

Setting Up Your Computer 29A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to

Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 A Tour of Your ComputerFront View . . . . .

30 Setting Up Your Computerwww.dell.com | support.dell.com

Using a Battery 31Using a BatteryBattery Performance CAUTION: Before you begin any of the procedures in this chapter, follow the safety instructions

32 Using a Batterywww.dell.com | support.dell.com CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, inc

Using a Battery 33Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connec

34 Using a Batterywww.dell.com | support.dell.com3Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the batt

Using CDs, DVDs, and Other Multimedia 35Using CDs, DVDs, and Other MultimediaUsing CDs and DVDsFor information about using CDs and DVDs in your comput

36 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.com4To copy a CD or DVD:•If you have one CD or DVD drive, ensure that the settings

Using CDs, DVDs, and Other Multimedia 37Using Dell MediaDirect NOTE: Dell QuickSet, which is automatically installed and enabled on your computer, i

38 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.comConnecting Your Computer to a TV or Audio Device NOTE: Video and audio cables

Using CDs, DVDs, and Other Multimedia 39S-Video and Standard Audio1Turn off the computer and the TV and/or audio device that you want to connect. NOT

4 ContentsCharge Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Low-Battery Warning. . . . . . . . . . . . . . . . . . . . .

40 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.com3Plug one end of the S-video cable in to the S-video input connector on the TV/

Using CDs, DVDs, and Other Multimedia 411Turn off the computer and the TV and/or audio device that you want to connect.2Connect the TV/digital audio a

42 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.com7Turn on the TV, turn on any audio device that you connected (if applicable), a

Using CDs, DVDs, and Other Multimedia 433Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio a

44 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.com1Turn off the computer and the TV and/or audio device that you want to connect.

Using CDs, DVDs, and Other Multimedia 457Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.8S

46 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.com6On the left side of the menu, click nView Display Mode.7Click Clone to enable

Using the Keyboard and Touch Pad 47Using the Keyboard and Touch PadNumeric KeypadThe numeric keypad functions like the numeric keypad on an external k

48 Using the Keyboard and Touch Padwww.dell.com | support.dell.comBatteryCD or DVD TrayDisplay FunctionsRadios (Including Wireless Networking and Blue

Using the Keyboard and Touch Pad 49Speaker FunctionsMicrosoft® Windows® Logo Key FunctionsTo adjust keyboard operation, such as the character repeat r

Contents 5Speaker Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Microsoft® Windows® Logo Key Functions . . . . . . . . . .

50 Using the Keyboard and Touch Padwww.dell.com | support.dell.comTouch PadThe touch pad detects the pressure and movement of your finger to allow you

Using PC Cards 51Using PC CardsPC Card TypesSee "Specifications" on page 103 for information on supported PCMCIA cards and PC Card slots.The

52 Using PC Cardswww.dell.com | support.dell.comTo install a PC Card:1Hold the card with the top side of the card facing up. The latch may need to be

Using PC Cards 53 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.1P

54 Using PC Cardswww.dell.com | support.dell.com

Setting Up a Home and Office Network 55Setting Up a Home and Office NetworkConnecting to a Network AdapterBefore you connect your computer to a networ

56 Setting Up a Home and Office Networkwww.dell.com | support.dell.comNetwork Setup WizardThe Microsoft® Windows® XP operating system provides a Netwo

Setting Up a Home and Office Network 57Connecting to a Wireless Network in Microsoft® Windows® XPYour wireless network card requires specific software

58 Setting Up a Home and Office Networkwww.dell.com | support.dell.com2Click to select the network you want to configure, and then click Connect or do

Solving Problems 59Solving ProblemsDell™ Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

6 ContentsKeyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66External keyboard problems . . . . . . . . . . . . . .

60 Solving Problemswww.dell.com | support.dell.com• If failures are detected during the Pre-boot System Assessment, write down the error code(s) and c

Solving Problems 614When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the

62 Solving Problemswww.dell.com | support.dell.comDVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which

Solving Problems 63If you hear an unfamiliar scraping or grinding soundHard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you b

64 Solving Problemswww.dell.com | support.dell.comCHECK THE TELEPHONE LINE CONNECTION —CHECK THE TELEPHONE JACK —CONNECT THE MODEM DIRECTLY TO THE TE

Solving Problems 65Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info

66 Solving Problemswww.dell.com | support.dell.comIEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow t

Solving Problems 67External keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional. Unexpecte

68 Solving Problemswww.dell.com | support.dell.comThe computer does not start upThe computer stops responding NOTICE: You might lose data if you are

Solving Problems 69A solid blue screen appearsOther software problemsTURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on

Contents 79 Adding and Replacing PartsBefore You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Recommended Tools . . . .

70 Solving Problemswww.dell.com | support.dell.comMemory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety

Solving Problems 71PC Card Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

72 Solving Problemswww.dell.com | support.dell.comPrinter Problems CAUTION: Before you begin any of the procedures in this section, follow the safety

Solving Problems 73Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

74 Solving Problemswww.dell.com | support.dell.comSound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow

Solving Problems 75No sound from headphonesTouch Pad or Mouse ProblemsTEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by te

76 Solving Problemswww.dell.com | support.dell.comVideo and Display Problems CAUTION: Before you begin any of the procedures in this section, follow

Solving Problems 77If the display is difficult to readIf only part of the display is readableSWITCH THE VIDEO IMAGE — If your computer is attached to

78 Solving Problemswww.dell.com | support.dell.comDriversWhat Is a Driver?A driver is a program that controls a device such as a printer, mouse, or ke

Solving Problems 79Using Windows XP Device Driver RollbackIf a problem occurs on your computer after you install or update a driver, use Windows XP De

8 ContentsMacrovision Product Notice. . . . . . . . . . . . . . . . . . . . . . . . . . 113Contacting Dell. . . . . . . . . . . . . . . . . . . . .

80 Solving Problemswww.dell.com | support.dell.comUsing Microsoft Windows XP System RestoreThe Microsoft Windows XP operating system provides System R

Solving Problems 81Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open p

82 Solving Problemswww.dell.com | support.dell.com

Adding and Replacing Parts 83Adding and Replacing PartsBefore You BeginThis chapter provides procedures for removing and installing the components in

84 Adding and Replacing Partswww.dell.com | support.dell.comBefore Working Inside Your ComputerUse the following safety guidelines to help protect you

Adding and Replacing Parts 855Disconnect your computer and all attached devices from their electrical outlets, slide and hold the battery-bay latch re

86 Adding and Replacing Partswww.dell.com | support.dell.com NOTICE: To avoid damaging the system board, you must remove the main battery before you

Adding and Replacing Parts 87Returning a Hard Drive to DellReturn your old hard drive to Dell in its original or comparable foam packaging. Otherwise,

88 Adding and Replacing Partswww.dell.com | support.dell.com3Turn the computer over, loosen the captive screws on the memory module cover, and then re

Adding and Replacing Parts 895Ground yourself and install the new memory module:aAlign the notch in the module edge connector with the tab in the conn

Finding Information 9Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional informa

90 Adding and Replacing Partswww.dell.com | support.dell.comAs the computer boots, it detects the additional memory and automatically updates the syst

Adding and Replacing Parts 914Remove the existing modem:aRemove the screw securing the modem to the system board, and set it aside.bPull straight up o

92 Adding and Replacing Partswww.dell.com | support.dell.com NOTICE: To avoid damaging the system board, you must remove the main battery before you

Adding and Replacing Parts 93 NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign

94 Adding and Replacing Partswww.dell.com | support.dell.com6Replace the modem cover. Hinge Cover CAUTION: Before you begin any of the procedures in

Adding and Replacing Parts 95When replacing the hinge cover, first insert the left edge and then press from left to right until the cover snaps into p

96 Adding and Replacing Partswww.dell.com | support.dell.comcPull up on the keyboard connector pull-tab to disconnect the keyboard connector from the

Adding and Replacing Parts 975Install the replacement battery: aInsert the battery at a 30-degree angle under the latch release with the positive side

98 Adding and Replacing Partswww.dell.com | support.dell.com3Disconnect the antenna cables from the Mini PCI card. 4Remove the hinge cover. See page 9

Adding and Replacing Parts 998Lift the display away from the computer at a 90-degree angle. Ensure that the antenna cables, light cable, and display c