Dell Precision M6500 (Late 2009) User Manual

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Dell Precision™ Workstation M6500 Service Manual
Working on Your Computer
Removing and Replacing Parts
Specifications
Diagnostics
System Setup
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not
followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are
not applicable.
Information in this document is subject to change without notice.
© 2009-2010 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Vostroare trademarks of Dell Inc.; Intel, Pentium, Celeron, and Core are either trademarks
or registered trademarks of Intel Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license;
Microsoft, Windows, Windows Vista, and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries; Adobe, the Adobe logo, and Flash are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries; ATI FirePro is a trademark of Advanced Micro Devices, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
March 2010 Rev. A01
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Summary of Contents

Page 1 - Notes, Cautions, and Warnings

Dell Precision™ Workstation M6500 Service ManualWorking on Your ComputerRemoving and Replacing PartsSpecificationsDiagnosticsSystem Setup Notes, Ca

Page 2 - Working on Your Computer

Layout QWERTY/AZERTY/KanjiTouchpad Resolution:X axis 57.52 units per mmY axis 78.12 units per mmActive Area:X axis 80.0 mm (3.14 inches)Y axis 47.11 m

Page 3 - Turning Off Your Computer

10. Remove the screws on either sides of the display panel.11. Peel the tape that secures the flex cable to the display panel.

Page 4

12. Use the display connector release tabs to disconnect the display cable from the display.

Page 5 - Removing and Replacing Parts

13. Remove the display panel from the display assembly.Replacing the Display PanelTo replace the display panel, perform the above steps in reverse or

Page 6 - Technical Specifications

Back to Contents PagePalm RestDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety informatio

Page 7

10. Disconnect the display cable and right IO-panel and fan cables from the system board.11. Disconnect the left IO-panel and fan cables from the sy

Page 8

12. Remove the screws that secure the palm rest to the computer.13. Gently pry the palm rest and remove the palm rest from the computer.

Page 9

Replacing the Palm RestTo replace the palm rest, perform the above steps in reverse order.Back to Contents Page

Page 10

Back to Contents PageI/O and IEEE 1394 BoardDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the saf

Page 11

10. Lift the right I/O board up and away from the computer.Replacing the Right I/O BoardTo replace the right I/O board, perform the above steps in re

Page 12 - S71.04-1985

Removing the Left I/O and IEEE 1394 BoardNOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.1.

Page 13 - Diagnostics

Slim 12.3 AStandard 10.8 AOutput voltage 19.50 VDCDimensions:Slim (210 W / 240W):Height 100 mm (3.94 inches)Width 25.40 mm (1.00 inch)Depth 200 mm (7.

Page 14 - LED Error Codes

12. Disconnect the cable that connects the IEEE 1394 board to the left I/O board.

Page 15 - Dell Diagnostics

Replacing the Left I/O and IEEE 1394 BoardTo replace the left I/O and IEEE 1394 board, perform the above steps in reverse order.Back to Contents Page

Page 16 - Dell Diagnostics Main Menu

Back to Contents PageFanDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety information that

Page 17

12. Remove the screws that secure the fan to the computer.13. Remove the fan from the computer.14. Repeat step 11–step 13 to remove the other fan.R

Page 18 - System Setup

Back to Contents PageVideo-Card AssemblyDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety

Page 19 - System Setup Options

11. Loosen the captive screws that secure the video-card assembly to the computer.12. Remove the video-card assembly from the computer.

Page 20

Replacing the Video-Card AssemblyTo replace the video-card assembly, perform the above steps in reverse order.Back to Contents Page

Page 21

Back to Contents PageInternal MemoryDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety info

Page 22

6. Pull the memory module from its slot to remove it from the computer.Replacing the Internal MemoryTo replace the internal memory, perform the above

Page 23

Storage –15.20 m to 10,668 m (–50 to 35,000 ft)Airborne contaminant level G2 or lower as defined by ANSI/ISA-S71.04-1985Back to Contents Page

Page 24

Back to Contents PageDiagnosticsDell Precision™ Workstation M6500 Service Manual Device Status Lights Battery Status Lights Battery Charge and Heal

Page 25 - Removing the Battery

Turns on when the numeric keypad is enabled.Turns on when the Caps Lock function is enabled.Turns on when the Scroll Lock function is enabled.LED Erro

Page 26 - Replacing the Battery

FLASH-FLASH-FLASHSystem board error1. Replace the system board.FLASH-FLASH-OFFOption ROM error1. Reseat the device.2. Replace the device.3. Replac

Page 27 - ExpressCard

4. When the Dell Diagnostics Main Menu appears, select the test that you want to run. Starting the Dell Diagnostics From the Drivers and Utilities Me

Page 28 - Replacing the ExpressCard

4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities media, remove themedia.5. Close the test scr

Page 29 - Hard Drive

Back to Contents PageSystem SetupDell Precision™ Workstation M6500 Service Manual Boot Menu Navigation Keystrokes Entering System Setup System Set

Page 30

NOTE: Making changes in the boot menu does not make any changes to the boot order stored in the System Setupprogram.<F2>1. Turn on (or restart)

Page 31

Back to Contents PageWorking on Your ComputerDell Precision™ Workstation M6500 Service Manual Before Working Inside Your Computer Recommended Tools

Page 32

BootSequenceThe computer attempts to boot from the sequence of devices specified in this list:Diskette driveUSB Storage DeviceCD/DVD/CD-RW DriveIntern

Page 33 - Replacing the Hard Drive

Sensor based on the amount of light in the surroundings.LCDBrightnessThis option (represented by a slider bar for On Battery and On AC) sets the panel

Page 34 - PCMCIA Card

Non-AdminSetupChangesThis option lets you determine whether changes to the setup option are permitted when an administratorpassword is set. If disable

Page 35 - Replacing the PCMCIA Card

USBEmulationThis option defines how the BIOS, in the absence of a USB–aware operating system, handles USB devices.USB emulation is always enabled duri

Page 36 - Coin-Cell Battery

already set. System LogsOption DescriptionBIOS EventsThis field allows you to view and clear BIOS power-on self-test (POST) events. It includes the d

Page 37

Back to Contents PageBatteryDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety information

Page 38

3. Lift the battery up and away from the computer.Replacing the BatteryTo replace the battery, perform the above steps in reverse order.Back to Conte

Page 39

Back to Contents PageExpressCardDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety informat

Page 40

3. Pull out the ExpressCard and remove it from the computer.Replacing the ExpressCardTo replace the ExpressCard, perform the above steps in reverse o

Page 41

Back to Contents PageHard DriveDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety informati

Page 42

7. Remove the main Battery.8. Turn the computer top-side up.9. Open the display.10. Press the power button to ground the system board.CAUTION: To

Page 43 - Secondary Hard Drive

4. Pull the release tab to release the hard-drive cage from the computer.5. Remove the hard-drive cage from the computer.

Page 44

6. Slide the hard drive away from the computer.7. Using the black pull-tab, lift the hard drive up and remove it from the computer.

Page 45

8. Remove the screws that secure the black pull-tab bar to the hard drive.9. Remove the black pull-tab bar from the hard drive.

Page 46

Replacing the Hard DriveTo replace the hard drive, perform the above steps in reverse order.Back to Contents Page

Page 47 - Removing the WWAN card

Back to Contents PagePCMCIA CardDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety informat

Page 48

3. Pull the PCMCIA card from the computer.Replacing the PCMCIA CardTo replace the PCMCIA card, perform the above steps in reverse order.Back to Conte

Page 49 - Replacing the WWAN Card

Back to Contents PageCoin-Cell BatteryDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety in

Page 50 - Flash Cache Module (FCM)

5. Disconnect the coin-cell battery cable from the system board and remove it from the computer.Replacing the Coin-Cell batteryTo replace the coin-ce

Page 51 - Replacing the FCM Card

Back to Contents PageHard DriveDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety informati

Page 52 - Removing the Memory Module(s)

4. Pull the release tab to release the hard-drive cage from the computer.5. Remove the hard-drive cage from the computer.

Page 53

2. Connect any telephone or network cables to your computer.CAUTION: To connect a network cable, first plug the cable into the network device and the

Page 54 - Removing the Camera

6. Slide the hard drive away from the computer.7. Using the black pull-tab, lift the hard drive up and remove it from the computer.

Page 55

8. Remove the screws that secure the black pull-tab bar to the hard drive.9. Remove the black pull-tab bar from the hard drive.

Page 56 - Replacing the Camera

Replacing the Hard DriveTo replace the hard drive, perform the above steps in reverse order.Back to Contents Page

Page 57 - PCMCIA Card Cage

Back to Contents PageSecondary Hard DriveDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety

Page 58

5. Pull the black tab to lift the hard drive up and away from the computer.6. Remove the screws on either sides of the hard drive to release the har

Page 59

7. Remove the hard-drive bracket from the hard drive.8. Remove the hard-drive interposer from the hard drive.

Page 60

Replacing the Secondary Hard DriveTo replace the secondary hard drive, perform the above steps in reverse order.Back to Contents Page

Page 61 - Heat Sink

Back to Contents PageWireless Wide Area Network (WWAN) CardDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your compute

Page 62 - Replacing the Heat Sink

5. Remove the screw that secures the WWAN card to the system board.The card pops up at a 45-degree angle.6. Slide the WWAN card out of the connector

Page 63 - Processor

Replacing the WWAN CardTo replace the WWAN card, perform the above steps in reverse order.Back to Contents Page

Page 64 - Replacing the Processor

Back to Contents PageRemoving and Replacing PartsDell Precision™ Workstation M6500 Service Manual ExpressCard PCMCIA Card Battery Coin-Cell Batter

Page 65 - System Board

Back to Contents PageFlash Cache Module (FCM)Dell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the sa

Page 66

5. Pull the FCM card away from the computer.Replacing the FCM CardTo replace the FCM card, perform the above steps in reverse order.Back to Contents

Page 67 - Replacing the System Board

Back to Contents PageMemoryDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety information t

Page 68 - SIM Card

4. Remove the memory module from the connector.Replacing the Memory Module(s)To replace the memory module(s), perform the above steps in reverse orde

Page 69 - Replacing the SIM Card

Back to Contents PageCameraDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety information t

Page 70 - Media Card

10. Remove the screws that secure the camera to the display assembly.11. Remove the camera from the display assembly.

Page 71 - Replacing the Media Card

Replacing the CameraTo replace the camera, perform the above steps in reverse order.Back to Contents Page

Page 72 - Access Panel

Back to Contents PagePCMCIA Card CageDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety inf

Page 73

11. Disconnect the card cage cable from the system board.12. Remove the screws that secure the card cage to the computer.

Page 74 - Replacing the Access Panel

13. Remove the card cage from the computer.Replacing the PCMCIA Card CageTo replace the PCMCIA card cage, perform the above steps in reverse order.

Page 75 - Hinge Cover

Back to Contents Page Technical Specifications System Information Memory Audio PC Card Smart Card Display Touchpad Battery Physical Processo

Page 76

Back to Contents Page

Page 77 - Replacing the Hinge Cover

Back to Contents PageHeat SinkDell Precision Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety information

Page 78 - Optical Drive

11. Remove the heat sink from the computer.Replacing the Heat SinkTo replace the heat sink, perform the above steps in reverse order.Back to Contents

Page 79

Back to Contents PageProcessorDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety informatio

Page 80 - Replacing the Optical Drive

11. Carefully lift the processor straight up from the slot and remove the processor from the computer.Replacing the ProcessorTo replace the processor

Page 81 - Removing the WLAN card

Back to Contents PageSystem BoardDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety informa

Page 82

29. Remove the system board from the computer.

Page 83 - Replacing the WLAN Card

Replacing the System BoardTo replace the system board, perform the above steps in reverse order.Back to Contents Page

Page 84 - Removing the WPAN Card

Back to Contents PageSIM CardDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety information

Page 85

Replacing the SIM CardTo replace the SIM card, perform the above steps in reverse order.Back to Contents Page

Page 86 - Replacing the WPAN Card

Type DDR3Speed 1333 MHz or 1600 MHzNOTE: Intel Core i5/i7 dual-coreprocessors support 1600 MHz and 1333MHz memory modules, but the memorywill operate

Page 87 - Keyboard

Back to Contents PageMedia CardDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety informati

Page 88

3. Pull the Media Card out to remove it from the computer.Replacing the Media CardTo replace the Media Card, perform the above steps in reverse order

Page 89 - Replacing the Keyboard

Back to Contents PageAccess PanelDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety informa

Page 90 - Display Assembly

4. Slide the access panel towards the battery compartment.5. Pull the access panel away from the computer.

Page 91

Replacing the Access PanelTo replace the access panel, perform the above steps in reverse order.Back to Contents Page

Page 92

Back to Contents PageHinge CoverDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety informat

Page 93

4. Flip the hinge cover over and place it on the keyboard.5. Disconnect the cables that connect the hinge cover to the computer.

Page 94

6. Remove the hinge cover from the computer.Replacing the Hinge CoverTo replace the hinge cover, perform the above steps in reverse order.Back to Con

Page 95

Back to Contents PageOptical DriveDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety inform

Page 96 - Removing the Display Bezel

4. Using a screwdriver or a small plastic scribe, nudge the optical drive towards the outside edge of the computer.5. Pull the optical drive out of

Page 97

Internal speaker amplifier class AB, 2 W Stereo BTL speakeramplifierVolume controls volume up, volume down, and mutebuttonsCommunications Network adap

Page 98 - Removing the Display Panel

Replacing the Optical DriveTo replace the optical drive, perform the above steps in reverse order.Back to Contents Page

Page 99

Back to Contents PageWireless Local Area Network (WLAN) CardDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your comput

Page 100

5. Remove the screw that secures the WLAN card to the system board.The card pops up at a 45-degree angle.6. Slide the WLAN card out of the connector

Page 101

Replacing the WLAN CardTo replace the WLAN card, perform the above steps in reverse order.Back to Contents Page

Page 102 - Replacing the Display Panel

Back to Contents PageWireless Personal Area Network (WPAN) CardDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your com

Page 103 - Palm Rest

5. Remove the screw that secures the card to the computer. The card pops up at a 45-degree angle.6. Slide the WPAN card out of the connector on the

Page 104

Replacing the WPAN CardTo replace the WPAN card, perform the above steps in reverse order.Back to Contents Page

Page 105

Back to Contents PageKeyboardDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety information

Page 106 - Replacing the Palm Rest

5. Slide the keyboard towards the display to disconnect it from the system board.6. Remove the keyboard from the computer.

Page 107 - I/O and IEEE 1394 Board

Replacing the KeyboardTo replace the keyboard, perform the above steps in reverse order.Back to Contents Page

Page 108 - Replacing the Right I/O Board

one eSATA/USB 2.0-compliant connectortwo USB 3.0-compliant connectorsMemory card reader 8-in-1 memory card reader supportingSD, SDIO, Hi-density SD, H

Page 109

Back to Contents PageDisplay AssemblyDell Precision™ Workstation M6500 Service ManualWARNING: Before working inside your computer, read the safety inf

Page 110

7. Remove the wireless antenna cables from their routing guides.8. Remove the four screws that secure the display assembly to the computer.

Page 111 - Back to Contents Page

9. Turn over the computer and open the display.10. Disconnect the two display cables from the connectors on the system board.11. Remove the screw t

Page 112 - Removing the Fan

12. Loosen the captive screw and remove the cable retention bar that secures the display assembly to the computer.13. Disconnect the display cable f

Page 113 - Replacing the Fan

14. Remove the antenna cables from their routing guides.

Page 114 - Video-Card Assembly

15. Remove the screws that secure the display assembly to the computer.16. Remove the display assembly from the computer.

Page 115

Replacing the Display AssemblyTo replace the display assembly, perform the above steps in reverse order.Removing the Display BezelNOTE: You may need t

Page 116

8. Remove the screws that secure the display bezel to the display panel.9. Gently pry the display bezel away from the display panel by rolling your

Page 117 - Internal Memory

10. Remove the display bezel from the display panel.Replacing the Display BezelTo replace the display bezel, perform the above steps in reverse order

Page 118 - Replacing the Internal Memory

NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.1. Follow the procedures in Before Working

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