www.dell.com | support.dell.comDell™ Technology Guide
10 ContentsRemoving Applications From Your Computer . . . . . 123Windows Vista . . . . . . . . . . . . . . . . . . 123Windows XP . . . . . . . . .
100 Shutting Down Your Computer2Click Start and then select Turn Off menu.3The Turn off computer dialog box appears.4Click the Turn Off button to shu
Shutting Down Your Computer 101Shutdown StatesMicrosoft® Windows Vista®Windows® XPEnding a Program That is not RespondingSleep Sleep is a power-saving
102 Shutting Down Your ComputerIf a program on your computer stops responding or appears frozen, Windows will try to find the problem and fix it autom
Shutting Down Your Computer 103Ending a Process That is not RespondingUse the Task Manager to end (terminate) processes that have stopped responding.
104 Shutting Down Your ComputerDocking and Undocking Your Laptop ComputerUndocking Your Computer While it is Running— Hot UndockingAdvanced Configurat
Shutting Down Your Computer 1052Click Start → Undock Computer and wait until the system confirms that the computer is ready to be undocked.3Remove the
106 Shutting Down Your Computer• Do not shut down. Click Cancel to return to Windows. If any of the programs that are preventing shutdown have data th
Shutting Down Your Computer 107Press and hold the power button for at least 8 seconds. Also, you may want to remove and replace the battery for a lapt
108 Shutting Down Your ComputerAccess the Safe Mode by pressing and holding the <F8> key while your computer restarts.Restarting Your Computer A
Files and Folders 109Files and FoldersFiles are documents, photos, or graphics stored on your computer. A folder is a group of multiple files.FOR MORE
Contents 1111 Power (Power Settings, Power Protection Devices, and Batteries) . . . 135Setting Power Options. . . . . . . . . . . . . . . . . . 135W
110 Files and FoldersNavigating to FilesUse Microsoft® Windows® Explorer to view and find files and folders available on your computer. In Windows Exp
Files and Folders 111Selecting and Opening FilesTo open a file, you first need to select the file. To select a file, click the filename one time. Sele
112 Files and FoldersOpening and Saving a FileDouble-click on a file you want to open. When you finish working with the file, perform the following to
Files and Folders 1133Type the filename or part of the filename in the Search box.4Type a word or part of a word in the Search box.5Press<Enter>
114 Files and FoldersSharing FilesWindows Vista1Click one or more files or folders that you want to share, and click Share.2In the File Sharing dialog
Files and Folders 115•A Co-owner can view, add, alter, or delete any shared file.4Click Share. If you are prompted for an administrator password or co
116 Files and Folders1Locate the folder or file for which you want to set permissions and right-click on it.2Click Properties→ Security to remove perm
Files and Folders 1173Click Continue on the User Account Control dialog box and follow the instructions on the Windows Easy Transfer wizard.If Windows
118 Files and FoldersWindows XP1Click Start → All Programs → Accessories → System Tools → Backup.2Click Advanced Mode in the Backup or Restore Wizard
Files and Folders 119Running Backup With Hidden Drives NOTE: You cannot run backup for a drive that is “hidden”.To run backup in this situation, you
12 ContentsWhat you Need to set up a WLAN . . . . . . . . 153Checking Your Wireless Network Card. . . . . . 154Reinstalling Software and Drivers f
120 Files and Folders
Managing Applications (Programs) 121Managing Applications (Programs)Installing Applications on Your ComputerInstalling Applications From a CD or DVD W
122 Managing Applications (Programs)Click Save and download the installation file to your computer to allow you to scan the file for viruses. To insta
Managing Applications (Programs) 1233If your network administrator has organized the available programs into categories, you may need to select a diff
124 Managing Applications (Programs)Ending an Application When it Does not RespondIf an application stops responding, Windows tries to find the proble
Maintenance Tasks (Enhance Performance and Ensure Security) 125Maintenance Tasks (Enhance Performance and Ensure Security)Performing Maintenance Tasks
126 Maintenance Tasks (Enhance Performance and Ensure Security)Tools are available through your computer’s operating system to manage and improve its
Maintenance Tasks (Enhance Performance and Ensure Security) 1271Hold the disc by its outer edge. You can also touch the inside edge of the center hole
128 Maintenance Tasks (Enhance Performance and Ensure Security)2Click System and Maintenance→ Performance Information and Tools.3Use the following opt
Maintenance Tasks (Enhance Performance and Ensure Security) 129Performance — monitors your system performance to detect problems.Performance TuningSys
Contents 1313 Accessing the Internet . . . . . . . . . . . . . 171Overview . . . . . . . . . . . . . . . . . . . . . . . . . 171What you Need to Con
130 Maintenance Tasks (Enhance Performance and Ensure Security)Device SettingsWhen launched, the application detects installed ESA-compatible devices
Maintenance Tasks (Enhance Performance and Ensure Security) 131When launched the NVIDIA Monitor application detects installed ESA-compatible devices s
132 Maintenance Tasks (Enhance Performance and Ensure Security)Defragmenting Your Hard DriveYou can improve the performance of your computer by defrag
Maintenance Tasks (Enhance Performance and Ensure Security) 1332Select the drive you want to defragment and click Analyze to determine if you need to
134 Maintenance Tasks (Enhance Performance and Ensure Security)Windows Defender is an antispyware application that:• Checks your computer hard drive f
Power (Power Settings, Power Protection Devices, and Batteries) 135Power (Power Settings, Power Protection Devices, and Batteries)Setting Power Option
136 Power (Power Settings, Power Protection Devices, and Batteries)2Click the option you want to use.Power Management StatesSleep Sleep saves power by
Power (Power Settings, Power Protection Devices, and Batteries) 137 NOTICE: You cannot remove devices or undock your computer while your computer is
138 Power (Power Settings, Power Protection Devices, and Batteries)•Power Meter — view the available battery power (laptop computers)•Advanced — selec
Power (Power Settings, Power Protection Devices, and Batteries) 139Hibernate ModeHibernate conserves power by copying system data to a reserved area o
14 ContentsControlling Pop-ups . . . . . . . . . . . . . . . . . . 184Controlling Unwanted Toolbars . . . . . . . . . . . . 185Content Advisory/P
140 Power (Power Settings, Power Protection Devices, and Batteries)Power Protection DevicesInterference or fluctuations in the power supplied to your
Power (Power Settings, Power Protection Devices, and Batteries) 141Plug your computer power line into a power line conditioner to compensate peaks and
142 Power (Power Settings, Power Protection Devices, and Batteries)Using Your Laptop Computer for the First TimeThe first time you use your computer,
Power (Power Settings, Power Protection Devices, and Batteries) 143Replacing a Battery CAUTION: Using an incompatible battery may increase the risk o
144 Power (Power Settings, Power Protection Devices, and Batteries)Microsoft Windows Power MeterThe Power Meter indicates the remaining battery charge
Power (Power Settings, Power Protection Devices, and Batteries) 145Understanding Low Battery Warnings NOTICE: To avoid losing or corrupting data, sav
146 Power (Power Settings, Power Protection Devices, and Batteries) NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter
Power (Power Settings, Power Protection Devices, and Batteries) 147You can optimize the battery life for your laptop computer using the options availa
148 Power (Power Settings, Power Protection Devices, and Batteries)
Networks (LAN, Wireless, Mobile Broadband) 149Networks (LAN, Wireless, Mobile Broadband)OverviewA computer network provides connectivity between your
Contents 15Avoiding E-mail Attachments. . . . . . . . . . . . 197Viewing E-mail Messages. . . . . . . . . . . . . . . . 197Sending E-mail. . . . . .
150 Networks (LAN, Wireless, Mobile Broadband)You can set up a local area network (LAN) using a broadband modem and network cables, or you can set up
Networks (LAN, Wireless, Mobile Broadband) 151What You Need to Set up a LAN• Cable or DSL broadband modem with Internet access established. For inform
152 Networks (LAN, Wireless, Mobile Broadband)Setting up the Hardware1Contact your Internet service provider (ISP) to obtain specific information abou
Networks (LAN, Wireless, Mobile Broadband) 153Wireless Local Area Networks (WLAN)A wireless local area network (WLAN) connects two or more computers w
154 Networks (LAN, Wireless, Mobile Broadband)• A wireless network card, an integrated wireless adapter, or a wireless USB adapter for each computer t
Networks (LAN, Wireless, Mobile Broadband) 155Setting up a new Wireless Local Area Network (WLAN)1Contact your Internet service provider (ISP) to obta
156 Networks (LAN, Wireless, Mobile Broadband) NOTE: Your available selections may differ based on any configuration or changes your may have made to
Networks (LAN, Wireless, Mobile Broadband) 157Enabling/Disabling the Wireless Card With a Wireless SwitchYour laptop computer may include a wireless s
158 Networks (LAN, Wireless, Mobile Broadband)Ad Hoc NetworksAd hoc networks are simple networks that connect two or more computers in close range wit
Networks (LAN, Wireless, Mobile Broadband) 159Mobile Broadband (or Wireless Wide Area Network) NetworksA Mobile Broadband network, also known as a Wir
16 ContentsCopying Audio and Video Files to Your Laptop Media Device. . . . . . . . . . . . . . . . . . . 209Playing Media Using the Dell Travel Rem
160 Networks (LAN, Wireless, Mobile Broadband)Establishing a Mobile Broadband Network Connection NOTE: Depending on your computer, you can use either
Networks (LAN, Wireless, Mobile Broadband) 161Managing the Network With the Dell Mobile Broadband Card Utility1Click the Dell Mobile Broadband Card Ut
162 Networks (LAN, Wireless, Mobile Broadband)WPAN NOTE: WPAN is not supported on all computers.WPAN (Wireless Personal Area Network) helps interconn
Networks (LAN, Wireless, Mobile Broadband) 163Secure your router. If your network’s router is unprotected, a hacker can access your computer through y
164 Networks (LAN, Wireless, Mobile Broadband)Securing Your Wireless Local Area Network (WLAN)Change the Default Router Administrator Password Setting
Networks (LAN, Wireless, Mobile Broadband) 165When you set up the wireless network, specify the same encryption type and encryption key on each wirele
166 Networks (LAN, Wireless, Mobile Broadband)Locating Networks With the Dell Wi-Fi Catcher™ Network LocatorYour computer may include a wireless switc
Networks (LAN, Wireless, Mobile Broadband) 167The wireless switch uses the Dell Wi-Fi Catcher Network Locator to scan specifically for wireless networ
168 Networks (LAN, Wireless, Mobile Broadband)Dell ControlPoint Connection Manager is a network connectivity application that enables you to manage al
Networks (LAN, Wireless, Mobile Broadband) 169• Remotely repair systems even after operating system failures — In the event of a software or operating
Contents 17Selecting the Correct Input Signal From the TV Menu . . . . . . . . . . . . . . . . . . . . . . . . . 226TV Menu Example . . . . . . . . .
170 Networks (LAN, Wireless, Mobile Broadband)
Accessing the Internet 171Accessing the InternetOverviewThe Internet is an electronic communications network that connects computer networks (for both
172 Accessing the Internet• DSL (Digital Subscriber Line) connections that provide high-speed Internet access through your existing telephone line. Wi
Accessing the Internet 1731To view a particular website, open Internet Explorer by clicking the Internet Explorer icon.2When the browser opens, click
174 Accessing the Internet4Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect:• Choose Broadband if you will u
Accessing the Internet 175Troubleshooting Problems Connecting to the InternetIf you are having problems connecting to the Internet, see the informatio
176 Accessing the InternetSetting the Way the Browser Displays Web PagesThe general appearance of a web page can be altered through the use of colors,
Accessing the Internet 177Saving Space by Setting the way the Browser Logs Viewing HistoryInternet Explorer keeps a log of the websites that you visit
178 Accessing the Internet5Click Always open pop-ups in a new tab. This action ensures that advertisements open in the web browser you are currently u
Accessing the Internet 179• Restricted sites allow you to add websites that you fear may damage your computer. 2Type in the web address of the site an
18 ContentsUsing a TV Wizard to Configure Display Settings. . . . . . . . . . . . . . . . . . . . . . 248Getting Help for Video Card Control Panels
180 Accessing the InternetUsing Antivirus ProgramsProtect your computer from viruses by using antivirus programs. Two popular antivirus programs inclu
Accessing the Internet 181The General tab displays two settings: On and Off. The shields to the left are green with a checkmark (On) or red with an x
182 Accessing the InternetSpyware and MalwareSpyware is a type of computer program used for tracking consumers to better aim advertising at specific t
Accessing the Internet 183SpamSpam refers to unwanted e-mail messages, which can include chain letters and advertisements. You can obtain anti-spam pr
184 Accessing the InternetTake the following precautions to ensure that your online shopping experience is both safe and secure: • Verify the credibil
Accessing the Internet 185Controlling Unwanted ToolbarsToolbars are located in the top of the browser to assist you as you navigate through web pages.
186 Accessing the Internet1Click Favorites→ Organize Favorites.2Click Create Folder to create a new folder.3Highlight a folder or page and click Renam
Accessing the Internet 187Changing the Internet Communications Protocol (TCP/IP) SettingsThe Internet uses certain communications protocols to share i
188 Accessing the InternetFreeing up Space and Protecting Your ComputerClearing Browser HistoryThe browser keeps a record of all the websites you visi
Accessing the Internet 189Maintaining Privacy by Blocking and Deleting CookiesCookies are small markers (pieces of code) placed on your computer when
Contents 1918 Microsoft®Windows® XP Pro Remote Desktop . . . . . . . . . . . . . . . . . . 261Enabling Remote Desktop on the Host Computer . . . . 2
190 Accessing the Internet
E-mail 191E-mailSetting up a new E-mail AccountWith an Internet connection and an e-mail service, you can exchange e-mail messages with family, friend
192 E-mailWindows Vista®To add (or remove) a Windows Mail account:1Click Start → All Programs→ Windows Mail.2Click Tools→ Accounts.3Click Add or Remov
E-mail 1934In the Select the folder in which to create the new folder list, click the folder where you want to store your new folder.To create an e-ma
194 E-mailWindows XPTo add an e-mail folder:1Click Start → Programs→ Outlook Express.2On the File→ Folder→ New.3In the Folder name text box, type the
E-mail 195Reducing SpamSet an appropriate security level in your e-mail software (Windows Mail for Windows Vista or Outlook Express for Windows XP) fo
196 E-mailWindows XP1Click Start → Programs→ Outlook Express.2Click Tools→ Options→ Security tab.3Under Download Images, click Block images and other
E-mail 197Avoiding E-mail AttachmentsSome e-mail services automatically block file types that commonly spread e-mail viruses. If an attachment is bloc
198 E-mail3In the To box, type the e-mail address for each of your primary recipients.4In the Subject box, type the subject of your message.5Click in
E-mail 1992On the toolbar, click New Contact Group, type a name in the Group Name box, and then fill in the boxes on the Contact Group tab and Contact
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates
20 ContentsDell Support Center . . . . . . . . . . . . . . . . 285Solving Problems . . . . . . . . . . . . . . . . . . . 287Battery Problems. . .
200 E-mail• To add a person to both the group and your Address Book, click New Contact and fill in the appropriate information. • To use a directory s
E-mail 201FOR MORE INFORMATION: To learn more about backing up e-mail messages, see "To compact and back up e-mail folders" in Outlook Expre
202 E-mail
Multimedia 203Multimedia (CDs/DVDs, 5.1 Audio, MP3s, TVs, Digital Cameras, and Projectors)OverviewMost Dell computers come with a CD/DVD player/record
204 MultimediaCDs, DVDs, and Blu-ray Disc™ MediaSome computers may come equipped with media buttons for: • Playing various media • Transferring and ba
Multimedia 205For Drives With a Slot NOTICE: Do not use non-standard-size or shape discs (including mini-CDs and mini-DVDs) as you will damage the dr
206 MultimediaWith a Single Disk Drive: aInsert the source disk into the drive. bEnsure that the settings are correct, and then follow the instruction
Multimedia 2075.1 Audio NOTE: 5.1 Audio may not be supported on all computers.5.1 refers to the number of audio channels in most surround-sound confi
208 MultimediaLaptop Media Devices (MP3 Players)Connecting a Laptop Media Device (MP3 Player) to Your ComputerFollow the instructions that came with y
Multimedia 209If the storage capacity of the laptop media device is not large enough to handle the files you want to copy, Media Player defaults to ma
Contents 21Changing Boot Sequence to a USB Device . . . . 310Changing the BIOS Settings. . . . . . . . . . . . . . . 310Viewing the BIOS Settings .
210 MultimediaPlaying Media Using the Dell Travel RemoteThe Dell Travel Remote is designed to control Windows Vista Media Center and is available only
Multimedia 2113Click Settings→ DVD→ DVD Audio Setting.4Click the arrows beside the Speaker Configuration setting to scroll through the options, and se
212 Multimedia7Click the Back button once, and then click the Back button again to return to the main menu screen.Using a Digital Camera With Your Com
Multimedia 213• Burning (creating) your own CDs and DVDs as well as copying music from CDs• Listening to radio stations• Searching and organizing your
214 Multimedia
Connecting Your Computer to a TV and Adjusting Display Settings 215Connecting Your Computer to a TV and Adjusting Display SettingsAccessing a TV With
216 Connecting Your Computer to a TV and Adjusting Display Settings• DisplayPort™• Digital Video Interface (DVI) or High Definition Multimedia Interfa
Connecting Your Computer to a TV and Adjusting Display Settings 217You may need to navigate through a great deal of information in order to understand
218 Connecting Your Computer to a TV and Adjusting Display SettingsA DVI connector allows you to connect an external DVI-compatible monitor, such as f
Connecting Your Computer to a TV and Adjusting Display Settings 219Identifying the Connectors on Your TVYour TV may be equipped with a variety of inpu
22 ContentsS/PDIF Port (Toslink) . . . . . . . . . . . . . . . . . . 328Audio Ports. . . . . . . . . . . . . . . . . . . . . . . 32923 Getting Hel
220 Connecting Your Computer to a TV and Adjusting Display Settings– VGA connector and VGA cable– Standard S-video connector and S-video cable– Compos
Connecting Your Computer to a TV and Adjusting Display Settings 221Multi-Port Composite AdapterSingle-Port Composite AdapterComponent Adaptercomposite
222 Connecting Your Computer to a TV and Adjusting Display SettingsCablesPhysically Connecting Your Computer to a TV or Audio DeviceIf you want to con
Connecting Your Computer to a TV and Adjusting Display Settings 223Quick Reference for Possible ConfigurationsNOTE: These configurations may or may no
224 Connecting Your Computer to a TV and Adjusting Display SettingsPerforming the Basic Connection Steps1Determine the type of connection you want to
Connecting Your Computer to a TV and Adjusting Display Settings 225•Operating system Display Properties menu — Can be used to select display arrangeme
226 Connecting Your Computer to a TV and Adjusting Display SettingsSelecting the Correct Input Signal From the TV Menu If your TV has multiple input c
Connecting Your Computer to a TV and Adjusting Display Settings 227Access the menu for your TV and select the option that allows you to choose the pro
228 Connecting Your Computer to a TV and Adjusting Display SettingsWhat to do If the TV Does not Recognize a Signal1Turn off the TV.2Disconnect the S-
Connecting Your Computer to a TV and Adjusting Display Settings 229Evaluating Suggested Connection ConfigurationsS-Video and Standard Audio NOTE: Yo
Finding Information 23Finding InformationStart ButtonFrom the Microsoft® Windows® operating system desktop, you can click the Start button to access r
230 Connecting Your Computer to a TV and Adjusting Display Settings3Plug the single-connector end of the audio cable into the headphone connector on y
Connecting Your Computer to a TV and Adjusting Display Settings 2312Plug one end of the composite video cable into the composite video-output connecto
232 Connecting Your Computer to a TV and Adjusting Display SettingsComposite Video and S/PDIF Digital Audio NOTE: Depending on the computer, the comp
Connecting Your Computer to a TV and Adjusting Display Settings 2333Plug the other end of the composite video cable into the composite video-input con
234 Connecting Your Computer to a TV and Adjusting Display Settings NOTE: Only certain computers offer the multi-channel analog audio adapter dongle,
Connecting Your Computer to a TV and Adjusting Display Settings 235Component S-Video and Standard Audio1Connect the component S-video adapter to the S
236 Connecting Your Computer to a TV and Adjusting Display Settings3Plug all three connectors from the other end of the component video cable into the
Connecting Your Computer to a TV and Adjusting Display Settings 2371Connect the component video adapter to the S-video TV-out connector on the compute
238 Connecting Your Computer to a TV and Adjusting Display SettingsDVI Connector1Connect the DVI video adapter to the DVI connector on the computer.2P
Connecting Your Computer to a TV and Adjusting Display Settings 239Enabling the Display View for the Computer and the TV Verify the Connection to the
24 Finding InformationMicrosoft Windows Help and SupportThis information center provides instructions, hints, and general information about Microsoft
240 Connecting Your Computer to a TV and Adjusting Display SettingsConfigure the Display ViewsAfter you have successfully connected your computer to y
Connecting Your Computer to a TV and Adjusting Display Settings 2414Click Settings.The Settings screen shows two display monitors labeled 1 and 2. If
242 Connecting Your Computer to a TV and Adjusting Display Settings2Click the monitor 2 icon, clear the Extend my Windows desktop onto this monitor ch
Connecting Your Computer to a TV and Adjusting Display Settings 243Depending on the video card installed in your computer, your computer may have a sp
244 Connecting Your Computer to a TV and Adjusting Display SettingsAccessing the Settings tab of the Display Properties MenuWindows Vista1Right-click
Connecting Your Computer to a TV and Adjusting Display Settings 245 NOTE: As the resolution increases, icons and text appear smaller on the screen.Fo
246 Connecting Your Computer to a TV and Adjusting Display SettingsDepending on the video card installed in your computer, your computer may have a sp
Connecting Your Computer to a TV and Adjusting Display Settings 2474Click the tab for the video card installed in your computer. This tab will display
248 Connecting Your Computer to a TV and Adjusting Display Settings6From the Select a Task menu, select the Display category.Windows XP1Access the Dis
Connecting Your Computer to a TV and Adjusting Display Settings 249Getting Help for Video Card Control PanelsDepending on the video card installed in
Finding Information 25Windows Vista®Basic Computer InformationClick Start → Control Panel→ System and Maintenance→ System to view your computer infor
250 Connecting Your Computer to a TV and Adjusting Display Settings4After ensuring that you are using the correct connectors on the back of the TV and
Security and Privacy 251Security and PrivacyProtecting Your Computer—Using Administrator Rights, User Groups, and PasswordsThe Microsoft® Windows® ope
252 Security and PrivacySetting Access Permissions on Folders or Files1Log in to your computer as administrator.2Locate the folder or file for which y
Security and Privacy 253Changing a User Account or GroupTo assign a user to a group or change a user’s group, log in as administrator and access User
254 Security and PrivacyA strong password: • Contains both uppercase and lowercase letters• Contains a combination of numbers, words, and/or symbols•
Security and Privacy 255Facial Recognition Software NOTE: The facial recognition software may not be available on your computer.Using a digital image
256 Security and PrivacyEncrypting Files and FoldersEncryption is an additional method you can use to protect your files and folders. Encrypted files
Security and Privacy 257• Security-enabled — A security-enabled connections offers some protection for your computer and the information it contains.•
258 Security and PrivacyDealing With CookiesCookies are used by websites to personalize your viewing experience. For instance, a cookie can save your
Security and Privacy 259Avoiding Spyware and MalwareSpyware and malware are types of computer programs that can potentially harm your computer and mak
26 Finding InformationControl PanelTo manage viewing features and computer functions, click Start or → Control Panel.Information About Installed Har
260 Security and Privacy
Microsoft®Windows® XP Pro Remote Desktop 261Microsoft®Windows® XP Pro Remote DesktopRemote Desktop provides access from a remote location to a compute
262 Microsoft®Windows® XP Pro Remote Desktop• The host computer must be part of a network in which Remote Desktop connections are permitted.• The remo
Microsoft®Windows® XP Pro Remote Desktop 263EXAMPLE: Some remote users take advantage of a free service from No-IP.com. The No-IP.com software runs on
264 Microsoft®Windows® XP Pro Remote Desktop
Restoring Your Operating System 265Restoring Your Operating SystemYou can restore your operating system in the following ways:• System Restore returns
266 Restoring Your Operating System NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set
Restoring Your Operating System 267Windows XP1Click Start → All Programs→ Accessories→ System Tools→ System Restore.2Click Undo my last restoration a
268 Restoring Your Operating SystemThese options restore your hard drive to the operating state it was in when you purchased the computer. Any program
Restoring Your Operating System 269Using the Operating System MediaBefore you BeginIf you are considering reinstalling the Windows operating system to
Finding Information 27Windows Vista®Click Start → Control Panel→ System and Maintenance→ System→ Device Manager (listed under Tasks).Windows® XPClick
270 Restoring Your Operating System3Click Exit if the Install Windows message appears.4Restart the computer.When the DELL logo appears, press <F12&
Troubleshooting 271Troubleshooting NOTE: The procedures in this document were written for the Windows default view, and may not apply if you set your
272 TroubleshootingTroubleshooting ToolsSome of the troubleshooting tools you may need to diagnose and resolve problems on your computer include:Tool
Troubleshooting 273Power Lights for Desktop Computers CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
274 Troubleshooting– Replace power protection devices, power strips, and power extension cables with similar products in known working condition to ve
Troubleshooting 275Diagnostic Lights for Laptop ComputersTypically laptop computers have keyboard status lights located above the keyboard. See the do
276 TroubleshootingKEYBOARD FAILURE — Keyboard failure or keyboard cable loose (see "Keyboard Problems for External Keyboards" on page 292).
Troubleshooting 277(VALUE)—See "Lockups and Software Problems" on page 292.MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECT
278 TroubleshootingPROGRAM — Enter the system setup program and correct the date or time (see "Entering the System Setup Program" on page 30
Troubleshooting 279THE RECOMMENDED XXX-W AC ADAPTER ORIGINALLY SHIPPED. THIS WILL INCREASE THE TIME TO CHARGE THE BATTERY. THEY SYSTEM WILL ADJUST T
28 Finding InformationPrograms Installed on Your ComputerClick Start or → All Programs to view available programs.If a program is not listed under Al
280 TroubleshootingYOUR SYSTEM IS DOCKED, BUT THE AC ADAPTER TYPE CANNOT BE DETERMINED. EITHER UNDOCK OR INSERT AN APPROPRIATE ADAPTER. STRIKE THE F1
Troubleshooting 281Running the Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipp
282 Troubleshooting• When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>. NOTE:
Troubleshooting 283 NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; t
284 TroubleshootingUsing the Dell Diagnostics Main Menu1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the op
Troubleshooting 2855When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the
286 TroubleshootingAccessing the Dell Support CenterAccess the Dell Support Center from the icon on the taskbar or from the Start menu. NOTE: If th
Troubleshooting 287Solving ProblemsBattery Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
288 TroubleshootingFOR DRIVES THAT USE SLOT-LOADING, ENSURE THAT THE MEDIA IS COMPLETELY IN THE SLOTRUN THE DELL DIAGNOSTICS — See your computer’s Do
Troubleshooting 289The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your ad
Finding Information 29Dell Support WebsiteThe Dell Support website at support.dell.com provides a variety of information:•Technical Support: Research
290 Troubleshooting• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitte
Troubleshooting 291is missing an essential file. To remove and then reinstall the program:Windows Vista1Click Start → Control Panel→ Programs→ Progra
292 TroubleshootingIf your IEEE 1394 device is listed, Windows recognizes the device.Windows XP1Click Start and click Control Panel.2Under Pick a Cat
Troubleshooting 293The Computer Does not Start upCHECK THE DIAGNOSTIC LIGHTS — See "Power Lights for Desktop Computers" on page 273 or "
294 TroubleshootingWindows XPThe Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating syste
Troubleshooting 295• See the software documentation for minimum memory requirements. If necessary, install additional memory (see the documentation sh
296 TroubleshootingWindows Vista1Click Start → Control Panel→ Hardware and Sound→ Mouse.2Adjust the settings as needed.Windows XP1Click Start → Contr
Troubleshooting 297Computers" on page 275. NOTE: On certain systems the power light is green.IF THE POWER LIGHT IS BLINKING BLUE — The computer
298 Troubleshooting• Multiple power strips connected to the same electrical outletPrinter Problems CAUTION: Before you begin any of the procedures in
Troubleshooting 299Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your
Contents 3Contents1 Finding Information . . . . . . . . . . . . . . . . . 23Start Button . . . . . . . . . . . . . . . . . . . . . . . 23Microsoft
30 Finding Information• My Systems List • Security Center • Support History & Status • System Configuration • Technical Subscriptions • Troublesho
300 TroubleshootingNo Sound From Speakers NOTE: The volume control in MP3 and other media players may override the Windows volume setting. Always che
Troubleshooting 301No Sound From HeadphonesCHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the headph
302 TroubleshootingVideo and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped
Troubleshooting 303CHECK THE DIAGNOSTIC LIGHTS — See "Power Lights for Desktop Computers" on page 273.CHECK THE MONITOR SETTINGS — See the m
304 Troubleshootingdefective. Contact Dell (see "Contacting Dell" on page 337).Power Lights CAUTION: Before you begin any of the procedures
Troubleshooting 305– Ensure that the voltage selection switch is set to match the AC power at your location, if applicable.– Ensure that the processor
306 Troubleshooting
System Setup 307System SetupViewing System Settings With the System Setup ProgramYour operating system may automatically configure most of the options
308 System SetupEntering the System Setup Program 1Turn on (or restart) your computer.2When the DELL™ logo appears, press <F2> immediately.3If y
System Setup 309Changing the Boot SequenceThe boot sequence, or boot order, tells the computer where to look to find the software needed to start the
Finding Information 31• Service Contracts & Forms • Warranty StatusDell Forums• Support Forums• Discussion ForumsContact Us• Customer Service • Fi
310 System SetupPerforming a One-Time BootYou can set a one-time-only boot sequence without entering the system setup program. 1Shut down the computer
System Setup 311The system setup program allows you to configure user-selectable options in the BIOS, such as date and time or system password. See &q
312 System Setup7Click Close when the Download Complete window appears.The file icon appears on your desktop and is titled the same as the downloaded
Ports 313PortsUSB PortThe Universal Serial Bus (USB) is an external bus standard that supports data transfer rates of 480 Mbps in case of USB 2.0. USB
314 PortsIEEE 1394 PortLike the USB, IEEE 1394 is a serial data transfer protocol and supports hot swapping. While the USB 2.0 technology supports spe
Ports 315RS232 Serial Port A serial port is a serial communication physical interface through which information transfers in or out one bit at a time.
316 PortsParallel PortA parallel port is a parallel communication physical interface through which information transfers in or out 8 bits of data (1 b
Ports 317eSATA PortSATA (Serial Advanced Technology Attachment) is a computer bus primarily designed for transfer of data between a computer and mass
318 PortsModemA modem port connects an internal modem to a telephone line. A modem is used to connect a computer to the Internet by making a data call
Ports 319Ethernet PortAn ethernet port uses twisted pair conductors for networking and faster Internet connection.Cable plugged into this port can lea
32 Finding Information
320 PortsKeyboard and Mouse Port (PS2)The PS/2 standard, introduced by IBM in 1987, stands for Personal System/2. PS/2 port is commonly used to plug i
Ports 321VGA PortVideo Graphics Array (VGA) port supports the basic graphic hardware before a device-specific driver is loaded into the computer.Pin S
322 PortsDVI-I PortDVI-I (Digital Video Interface-Integrated) port supports both analog signals and digital signals in a single cable. The cable can t
Ports 323S-Video TV-Out PortSUPER Video (S-Video), also known as Y/C is an analog video signal that carries the video data as two separate signals, lu
324 PortsComponent VideoComponent video consists of three signals. The first is the luminance signal, which indicates brightness or black & white
Ports 325Composite VideoComposite video is an interface for sending or receiving an analog video signal. It is a composite of several signals, LUMA, C
326 PortsHDMI PortThe High-Definition Multimedia Interface (HDMI) PORT is a compact audio/video interface for transmitting uncompressed digital stream
Ports 327DisplayPort™DisplayPort is a digital display interface standard put forth by the Video Electronics Standards Association (VESA). It defines a
328 PortsS/PDIF Port (Coaxial RCA)Sony/Philips Digital Interconnect Format (S/PDIF) is a serial interface for transferring digital audio from CD and D
Ports 329Audio Ports NOTE: The LFE (Low Frequency Effects) Audio channel, found in digital surround sound audio schemes, carries only low frequency i
Microsoft Windows Desktop 33Microsoft Windows DesktopOverviewThe Microsoft® Windows® desktop is the display screen area that appears after the Windows
330 Ports
Getting Help 331Getting HelpObtaining Assistance CAUTION: Before working inside your computer, follow the safety instructions shipped with your compu
332 Getting Help4Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubl
Getting Help 333Online ServicesYou can learn about Dell products and services on the following websites:www.dell.comwww.dell.com/ap (Asian/Pacific cou
334 Getting HelpAutoTech ServiceDell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Del
Getting Help 3353Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 336), indicating the tests that you have r
336 Getting HelpDiagnostics ChecklistName:Date:Address:Phone number:Service Tag (bar code on the bottom or back of your computer):Express Service Code
Getting Help 337Contacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet con
338 Getting Help
339GlossaryTerms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular comp
34 Microsoft Windows DesktopTaskbarOverviewThe Windows taskbar is usually located at the bottom of the desktop, although you can relocate it. The task
340bit — The smallest unit of data interpreted by your computer.Bluetooth® wireless technology — A wireless technology standard for short-range (9 m [
341and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.CD-RW/DVD drive — A drive,
342can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit siz
343circuitry for testing the accuracy of data as it passes in and out of memory.ECP — extended capabilities port — A parallel connector design that pr
344computers and other electronic equipment can emit.fingerprint reader — A strip sensor that uses your unique fingerprint to authenticate your user i
345HTTP — hypertext transfer protocol — A protocol for exchanging files between computers connected to the Internet. Hz — hertz — A unit of frequency
346KKb — kilobit — A unit of data that equals 1024 bits. A measurement of the capacity of memory integrated circuits.KB — kilobyte — A unit of data th
347memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you
348ns — nanosecond — A measure of time that equals one billionth of a second.NVRAM — nonvolatile random access memory — A type of memory that stores d
349BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, t
Microsoft Windows Desktop 35Displaying the Taskbar1Right-click on an open area of the taskbar.2Click Properties to open the Taskbar and Start Menu Pro
350you shut down your computer. Some programs essential to the operation of your computer reside in ROM.RPM — revolutions per minute — The number of r
351smart card — A card that is embedded with a processor and a memory chip. Smart cards can be used to authenticate a user on computers equipped for s
352video.text editor — A program used to create and edit files that contain only text; for example, Windows Notepad uses a text editor. Text editors d
353video memory — Memory that consists of memory chips dedicated to video functions. Video memory is usually faster than system memory. The amount of
354XXGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768.ZZIF — zero insertion
36 Microsoft Windows DesktopFor computers running Windows® XP, continue with the next step.4Click the Customize button in the Notification area.5Selec
Microsoft Windows Desktop 37Creating and Deleting Program Shortcuts on the DesktopYou can create a shortcut to a program, file, or folder by using: Wi
38 Microsoft Windows DesktopShortcut MenusShortcut menus are available for many components of the Windows desktop, including files and folders. These
Microsoft Windows Desktop 39Changing the Desktop AppearanceYou can personalize the appearance of your desktop by changing various components. Most of
4 ContentsOverview . . . . . . . . . . . . . . . . . . . . . . 34Displaying the Taskbar . . . . . . . . . . . . . . . 35Customizing the Taskbar .
40 Microsoft Windows Desktop1Click Start → Control Panel→ Appearance and Personalization.2Click Personalization. The Personalize appearance and sounds
Microsoft Windows Desktop 41Setting up a Screen SaverA screen saver is an animated graphic that appears after your computer is left inactive for a spe
42 Microsoft Windows Desktop4Select the length of time for your computer to remain inactive before the screen saver appears.5Click OK. NOTE: After t
Microsoft Windows Desktop 43The programs available on the Start menu depend on the software installed in your computer.You can use the Start menu to r
44 Microsoft Windows DesktopControl PanelThe Control Panel contains programs and tools to help you maintain and customize your computer. Through the C
Microsoft Windows Desktop 45Accessing and Using the Control PanelCustomizing Your Computer Settings1Click Start or → Control Panel.2Select a category
46 Microsoft Windows Desktop HINT: Typically, to access the Device Manager:Windows VistaClick Start→ Control Panel→ System and Maintenance→ Administra
Monitors and Displays 47Monitors and DisplaysCleaning Your Computer’s Display ScreenTo clean the display for a desktop computer, wipe the screen with
48 Monitors and DisplaysAdjusting the Resolution of Your Display The display resolution defines the clarity of images on your display. As you increase
Monitors and Displays 49Windows Vista®1Right-click an open area of the desktop.2Click Personalize. The Personalize appearance and sounds window appear
Contents 5Windows® XP . . . . . . . . . . . . . . . . . . . 49Troubleshooting. . . . . . . . . . . . . . . . . . . 50Choosing the Best Display Se
50 Monitors and Displays4Under the Screen resolution section, move the slide bar to the left or right to decrease/increase the screen resolution.5Clic
Monitors and Displays 515In the Display Settings window, move the Resolution slider bar to the left or right to select a screen resolution that matche
52 Monitors and Displays NOTE: Your video card must support multiple monitors. See Windows Help and Support for information on the requirements for s
Monitors and Displays 53Using the Ambient Light Sensor in Bright or Low-Light Environments: NOTE: Your laptop computer may not have an ambient light
54 Monitors and DisplaysYou can enable or disable the ambient light sensor feature by pressing the <Fn> and left-arrow key combination. NOTE: D
Monitors and Displays 55Cables and ConnectionsEvery monitor has at least two cable requirements, power and data. Your Dell monitor may support one or
56 Monitors and DisplaysDisplayPort™ - Features and BenefitsDell, in collaboration with a group of leading PC, graphics, and semiconductor companies,
Navigation Devices (Mouse, Keyboard, Touch Pad) 57Navigation Devices (Mouse, Keyboard, Touch Pad)You can use a mouse, a keyboard, a touch pad, and a p
58 Navigation Devices (Mouse, Keyboard, Touch Pad)MouseA mouse typically consists of two buttons and a scroll wheel. • Use the left and right buttons
Navigation Devices (Mouse, Keyboard, Touch Pad) 59Controlling the Speed of the Scroll WheelWindows Vista®1Click Start → Control Panel→ Hardware and So
6 ContentsTurning the Touch Pointer On or Off From the Control Panel . . . . . . . . . . . . . . . . . . . . 63Turning the Touch Pointer On or Off F
60 Navigation Devices (Mouse, Keyboard, Touch Pad)4Blow carefully into the ball cage, or use a can of compressed air, to dislodge dust and lint.5If th
Navigation Devices (Mouse, Keyboard, Touch Pad) 61• To make your computer discoverable to Bluetooth-enabled devices, in the Bluetooth Devices dialog b
62 Navigation Devices (Mouse, Keyboard, Touch Pad)Touch PadYou can use your finger for touch input (or a Tablet PC pen on some computers) to move the
Navigation Devices (Mouse, Keyboard, Touch Pad) 63Single Finger Zoom NOTE: Your laptop computer may not support single finger zoom feature.To change
64 Navigation Devices (Mouse, Keyboard, Touch Pad)2On the Touch Pointer tab, select or clear the Show the touch pointer when I’m interacting with item
Navigation Devices (Mouse, Keyboard, Touch Pad) 65For more information on System Restore see "Using Microsoft® Windows® System Restore" on p
66 Navigation Devices (Mouse, Keyboard, Touch Pad)Customizing Your KeyboardYou can adjust your keyboard settings to:• Change the delay before keyboard
Navigation Devices (Mouse, Keyboard, Touch Pad) 671full keyboard/touch pad brightness.2half keyboard/touch pad brightness.3no lighting.Changing the In
68 Navigation Devices (Mouse, Keyboard, Touch Pad)Using the Numeric Keypad on a Laptop ComputerYour laptop computer may have a numeric keypad integrat
Navigation Devices (Mouse, Keyboard, Touch Pad) 69General Keyboard Shortcuts<Ctrl><Shift><Esc> Opens the Task Manager window.<Fn&
Contents 7Shadow Storage . . . . . . . . . . . . . . . . . . 77Reducing Hard Drive Space Used by Shadow Storage. . . . . . . . . . . . . . . . . .
70 Navigation Devices (Mouse, Keyboard, Touch Pad)<Alt><Tab> Switches between open items.<Alt><Esc> Cycles through items in th
Printers—Settings and Drivers 71Printers—Settings and DriversAccessing Printer InformationYou can find information about your printer(s) through the S
72 Printers—Settings and DriversChanging Printer SettingsYour printer settings determine print quality, finishing options (such as double-sided print)
Printers—Settings and Drivers 73Setting up PrintersYou can connect one or more printers to your computer and add one or more computers to your printer
74 Printers—Settings and DriversSetting the Default PrinterSet the printer you use most often as the default printer.To set a specific printer as your
Printers—Settings and Drivers 75Installing a Printer DriverA driver is a program that controls a device, such as a printer, and allows it to interface
76 Printers—Settings and Drivers5When the Welcome Dell System Owner screen appears, click Next.A message appears, stating that the Drivers and Utiliti
Drives and Media 77Drives and MediaFreeing up Hard Drive SpaceMicrosoft® Windows Vista® reserves approximately 1 GB on a hard drive for operating syst
78 Drives and Media3Click Run as administrator. 4If a window appears asking permission to continue, click Continue. 5Type the following:vssadmin list
Drives and Media 79Installing Drivers for Media Drives A driver is a program that controls your media drive. You may need to install drivers if you:•
8 ContentsEnding a Program That is not Responding . . . . 101Ending a Process That is not Responding . . . . 103Docking and Undocking Your Laptop
80 Drives and MediaUsing the Drivers and Utilities Media to Reinstall a Driver1With the Windows desktop displayed, insert the Drivers and Utilities me
Drives and Media 815Double-click the name of the device for which you are installing the driver.6Click the Driver tab→ Update Driver→ Browse my comput
82 Drives and MediaRUN THE DELL DIAGNOSTICS — See "Running the Dell Diagnostics" on page 281.Optical Drive Problems NOTE: High-speed optica
Drives and Media 83Windows Vista®1Click Start → Computer.For Windows® XP:Click Start → My Computer.2Right-click Local Disk (C:).3Click Properties→ To
84 Drives and MediaRAID level 0 uses data striping to provide a high data access rate. Data striping writes consecutive segments, or stripes, of data
Drives and Media 85If a drive failure occurs, read and write operations are directed to the remaining drive. A replacement drive can then be rebuilt u
86 Drives and MediaRAID Level 0+1 ConfigurationA RAID 0+1 array combines the high data access rate of a RAID level 0 array and the data protection (re
Drives and Media 87RAID Level 5 ConfigurationRAID level 5 uses data parity. RAID level 5 stripes both data and parity information across three or more
88 Drives and Media4Press the left- and right-arrow keys to highlight RAID On, and then press <Enter>. 5Repeat the process, as needed, for each
Drives and Media 892Restart the computer.3Press <Ctrl><n> when prompted to enter the RAID BIOS.The Define a New Array window appears. NOT
Contents 9Sharing Files . . . . . . . . . . . . . . . . . . . . . . . 114Windows Vista . . . . . . . . . . . . . . . . . . . 114Windows XP . . . . .
90 Drives and MediaAssigning New Drives to a RAID Array With the Operating System InstalledUse Nvidia MediaShield to create a RAID configuration only
Drives and Media 91 NOTICE: Deleting a RAID 0 volume destroys all data on the volume. Back up any data you want to keep before continuing. NOTICE: If
92 Drives and Media6Under RAID Mode Selection, select Mirroring or Striping from the drop-down menu.7Click Next. NOTICE: You lose all data on the dri
Drives and Media 93• "Creating a RAID Level 0 Configuration With the Operating System Installed" on page 94.• "Creating a RAID Level 0
94 Drives and MediaFor RAID 1Press the up- and down-arrow keys to select RAID1 (Mirror).5Select the desired capacity for the volume and press <Ente
Drives and Media 95Creating a RAID Level 1 Configuration With the Operating System Installed NOTE: When you perform this operation, all data on the RA
96 Drives and Media NOTE: Volumes with a status of Rebuild are rebuilt within the operating system.5Use the up- and down-arrow keys to select Exit, a
Drives and Media 97 NOTICE: In the following step, all data contained on the member drive is removed.11Click Finish to start migrating, or click Back
98 Drives and Media
Shutting Down Your Computer 99Shutting Down Your ComputerEnsure that you shut down the Microsoft® Windows® operating system before you turn off the co
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