Dell E2015Hv Monitor User Manual download pdf (Page 65)

Troubleshooting  65

Dell Soundbar Problems

Common Symptoms What You

Experience

Possible Solutions

No sound for system

where the Soundbar

draws power from an

AC adapter

No power to

Soundbar - the power

indicator is o

•Turn the Power/Volume knob

on the Soundbar clockwise to

the middle position; check if

the power indicator (white LED)

on the front of the Soundbar is

illuminated.

•Conﬁrm that the power cable

from the Soundbar is plugged

into the adapter.

No Sound Soundbar has power -

power indicator is on

•Plug the audio line-in cable into

the computer’s audio out jack.

•Set all volume controls to their

maximum and ensure that the

mute option is not enabled.

•Play some audio content on the

computer (example, audio CD,

or MP3).

•Turn the Power/Volume knob

on the Soundbar clockwise to a

higher volume setting.

•Clean and reseat the audio line-

in plug.

•Test the Soundbar using

another audio source (For

example: portable CD player,

MP3 player).

Distorted Sound Computer’s sound

card is used as the

audio source

•Clear any obstructions between

the Soundbar and the user.

•Conﬁrm that the audio line-in

plug is completely inserted into

the jack of the sound card.

•Set all Windows volume

controls to their midpoints.

•Decrease the volume of the

audio application.

•Turn the Power/Volume knob

on the Soundbar counter-

clockwise to a lower volume

setting.

•Clean and re-seat the audio

line-in plug.

•Troubleshoot the computer’s

sound card.

•Test the Soundbar using

another audio source (For

example: portable CD player,

MP3 player).

•Avoid using an audio cable

extension or audio jack

converter.

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