Dell E2414H Monitor User Manual download pdf (Page 24)

46  Troubleshooting Troubleshooting  47

Intermittent

Problems

Monitor

malfunctions

on & o

•

Ensure that the video cable

connecting the monitor to the

computer is connected properly

and is secure.

Reset the monitor to Factory

Settings.

Perform monitor self-test feature

check to determine if the

intermittent problem occurs in

self-test mode.

Missing Color Picture missing

color

•

Perform monitor self-test feature

check.

Ensure that the video cable

connecting the monitor to the

computer is connected properly

and is secure.

Check for bent or broken pins in

the video cable connector.

Wrong Color Picture color

not good

•

Change the Color Setting Mode

in the Color Settings OSD to

Graphics or Video depending on

the application.

Try dierent Color Preset Settings

in Color Settings OSD. Adjust

R/G/B value in Color Settings

OSD if the Color Management is

turned o.

Change the Input Color Format

to PC RGB or YPbPr in the

Advance Setting OSD.

Run the built-in diagnostics.

Image retention Faint shadow • Use the Power Management

from a static

from the feature to turn o the monitor

image left on the

static image at all times when not in use (for

monitorfor a long

displayed more information, see Power

period of time

appears on the Management Modes).

screen

• Alternatively, use a dynamically

changing screensaver.

Product Specific Problems

Speciﬁc

Symptoms

What You

Experience

Possible Solutions

Screen Image is • Check the Scaling Ratio setting in

image is too centered on Image Setting OSD

small screen, but

does not ﬁll

entire viewing

area

• Reset the monitor to Factory Settings.

Cannot

adjust the

monitor with

the buttons

on the front

panel

OSD does not

appear on the

screen

• Turn o the monitor, unplug the power

cord, plug back, and then turn on the

monitor.

No Input

Signal when

user controls

are pressed

No picture,

the LED light

is white.

• Check the signal source. Ensure the

Computer is not in the power saving

mode by moving the mouse or pressing

any key on the keyboard.

• Check to make sure Video Source to

VGA or DVI-D is powered and playing

video media.

• Check whether the signal cable is

plugged in properly.Re-plug the signal

cable if necessary.

• Reset the computer or video player.

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Dell E2414H Monitor User Manual Page 24

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