Dell A02 Installation Manual Page 158

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158 Frequently Asked Questions
NOTE: If you are using later versions of supported Linux operating systems and the
RPM files available in the directory
SYSMGMT/srvadmin/linux/RPMS/supportRPMS on the DVD are
incompatible, use the latest RPMs from your operating system media.
Where can I find the source packages for Open Source RPMs?
Source packages for Open Source RPMs are available on an orderable DVD
image.
What do I do when management station RAC utility installation fails due to
missing RPM file?
During the install of the management station RAC utility (mgmtst-
racadm RPM under /SYSMGMT/ManagementStation/linux/rac
directory on the Dell Systems Management Tools and Documentation DVD),
the install may fail due to missing RPM file dependencies on libstdc++.so
libraries. Install the compat-libstdc++ rpm provided in the same directory to
resolve the dependency and retry the installation.
When using the rpm -e 'rpm -qa | grep srvadmin' command to
remove Dell OpenManage systems management software, some RPM utility
versions may schedule an uninstall in an incorrect order, which results in
users encountering misleading warning or error messages. What is the
solution?
The solution is to use the Dell OpenManage uninstall script,
srvadmin-uninstall.sh, provided on the DVD.
What do I do when I am asked to authenticate using the root user account?
Dell Systems Build and Update Utility adds a script to the root user's
.bash_profile file that prompts for the installation of Dell OpenManage
systems management software. This script may interfere with remote client
applications that authenticate using the root user account on the system, but
do not have a means to handle user prompts. To remedy this limitation, edit
the .bash_profile file and comment the line: [ ${SHLVL}....
During uninstallation, error: %preun(srvadmin-NAME-X.Y.Z-
N.i386) scriptlet failed, exit status 1 error message is
displayed.
There may be problems uninstalling Server Administrator after an
unsuccessful upgrade during a manual RPM upgrade. The following error
message is displayed:
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