Dell XPS L502X Specifications download pdf (Page 64)

62

Solving Problems

Lockups and Software

Problems

If the computer does not start up — Ensure

that the AC adapter cable is firmly connected

to the computer and to the electrical outlet.

If a program stops responding —

End the program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

Select the program that is no longer 3.

responding

Click 4. End Task.

If a program crashes repeatedly — Check

the software documentation. If necessary,

uninstall and then reinstall the program.

NOTE: Software usually includes

installation instructions in its

documentation or on the CD.

If the computer stops responding or a solid

blue screen appears —

CAUTION: You might lose data if you are

unable to perform an operating system

shutdown.

If you are unable to get a response by

pressing a key on your keyboard, or by

moving your mouse, press the power button

for at least 8 to 10 seconds until the computer

turns off and then restart your computer.

If a program is designed for an earlier

Microsoft

®

Windows

®

operating system —

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment

similar to an earlier version of Microsoft

Windows operating system.

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