Dell PowerEdge 500SC User Manual

Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Introduction Other Documents You May Need Getting Help Indicators, Messages,

light-emitting diode LIF low insertion force LN load number lpi lines per inch LVD low voltage differential m meter(s) mA milliampere(s) mAh mi

nickel-metal hydride ns nanosecond(s) NTFS NT File System NVRAM nonvolatile random-access memory PCI Peripheral Component Interconnect PDU power

SNMP Simple Network Management Protocol SRAM static random-access memory SSU system setup utility tpi tracks per inch TSR terminate-and-stay-resid

Back to Contents Page Introduction Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Other Documents You May Need Getting

Back to Contents Page Indicators, Messages, and Codes Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Start-Up Routine C

Look and listen for the indications described in Table2-1. Checking Connections and Switches Improperly set switches, controls, and loose or impro

3. Reconnect the system to the electrical outlet or PDU. 4. Is the monitor working properly? See "Troubleshooting the Video Subsystem."

Diskette drive 0 seek failure Faulty or improperly inserted diskette, incorrect configuration settings in System Setup program, loose diskette drive

System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that ident

Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For ex

Corporation; Intel is a registered trademark of Intel Corporation; Microsoft, MS-DOS, Windows NT, and Windows are registered trademarks of Microsoft C

Diagnostics Messages When you run a test group or subtest in the system diagnostics, an error message may result. These particular error messages are

Back to Contents Page Finding Software Solutions Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Installing and Configuring

Back to Contents Page    Table 3-1. IRQ Line Assignment DefaultsIRQ Line Used By/Available IRQ0 Used by the system timer IRQ1 Used by the keyboard

Back to Contents Page Running the System Diagnostics Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Features of the System

interaction and that do not take a long time to run. Dell recommends that you choose this option first to increase the chance of tracing the source of

Devices Most of the device groups consist of several devices. Use the Devices option to select individual devices within the device group(s). When y

Back to Contents Page TroubleshootingYourSystem Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide If your system is not work

4. Remove the screw from the support beam as shown in Figure5-2. 5. Pull the front end of the support beam until it snaps free from its fastene

Removing and Replacing the Bezel The front bezel has status and attention indicators. You must remove the system cover in order to remove the bezel.

If the keyboard and its cable appear to be free of physical damage, and the keys work, go to step 4. If the keyboard or its cable are damaged, continu

Back to Contents Page Figures Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Figure 2-1. Bezel Indicators Figure 2-2. Back

If the self-test is not successful, the printer is probably defective. If the printer was purchased from Dell, see "Getting Help," for inst

In Figure5-5, the system cover and front bezel are removed to provide an interior view of the system. Figure 5-5. Inside the System  The system b

5. Replace the system cover, reconnect the system to the electrical outlet, and turn on the system. If the system does not start up properly, see

Problem l Fan not operating l Server management application program issues a fan-related error message Action 1. Turn off the system, including a

5. Remove the system cover (see "Removing the System Cover and Support Beam"). 6. Reseat the memory modules in their sockets. 7. Repl

7. Reinstall one of the expansion cards that you removed in step 3 (see "Installing Expansion Cards" in Installing System Board Options&quo

l The drive itself Action 1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. R

Back to Contents Page Installing System Board Options Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Removing and Replacin

Removing and Replacing the Fan Assembly The fan assembly consists of a fan and a cooling shroud. The cooling shroud is used to improve airflow over t

Replacing the Fan 1. Connect the fan power cable to the fan connector (SYS_FAN2) on the system board (see Figure6-1). 2. Align the brackets on

Back to Contents Page Tables Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Table 2-1. Start-Up Routine Indications Table

Make sure that the card is fully seated and that its bracket is within the card slot (see Figure6-6). Figure 6-6. Seating an Expansion Card  5.

Adding Memory The four memory module sockets on the system board can accommodate 64 MB to 2 GB of registered SDRAM (see Figure6-1). Memory Upgrade

Press <F1> to continue; <F2> to enter System Setup 5. Press <F2> to enter the System Setup program, and check the System Memory se

Upgrading the Microprocessor To take advantage of future options in speed and functionality, you can upgrade the system microprocessor. The microp

7. Lift the microprocessor out of the socket and leave the release lever up so that the socket is ready for the new microprocessor. Figure 6-11. R

11. Place the new heat sink on top of the microprocessor (see Figure6-14). l If the heat sink provided has a foil thermal interface material str

The system battery maintains system configuration, date, and time information in a special section of memory when you turn off the system. The operati

9. Replace the system cover, and then reconnect the system and peripherals to their power sources and turn on the system power. 10. Enter the Syst

Back to Contents Page Installing Drives Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Configuring the EIDE Subsystem C

Connecting Drives When installing a drive, you connect two cables—a DC power cable and an interface cable—to the back of the drive. Your drive's

Back to Contents Page Jumpers and Connectors Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Jumpers—A General Explanation

Reinstalling the Drive Cage 1. With the slots on the drive cage extending slightly beyond the front of the system, lower the drive cage and slide

6. Slide the hard drive out of the back of the drive cage. 7. Reinstall the drive cage into the system (see "Reinstalling the Drive Cage&qu

7. Reinstall the drive cage in the system (see "Reinstalling the Drive Cage"). 8. Replace the bezel (see "Replacing the Bezel"

. 8. Align the bracket tabs with the slots in the system, and slide the bracket into place. Secure the bracket with the screws you removed in step

13. See the drive documentation for instructions on installing any software required for drive operation. Adding or Replacing Other Drives Your sy

4. Remove the drive cage (see "Removing the Drive Cage"). 5. Remove the three drive-mounting screws and slide the drive out of the driv

Back to Contents Page Getting Help Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Help Overview Dell Contact Numbers

[email protected] [email protected] (for Asian/Pacific countries only) l Electronic Information Service [email protected] AutoTech Service Dell's

 Dell Contact Numbers The following table provides country-specific access codes and telephone numbers, websites, and e-mail addresses that you can

City Code: 1 Home/Small Business Technical Support 0179567604 Preferred Accounts/Corporate Technical Support 06608779 Switchboard 01491040 Websi

Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in &q

Country Code: 358 City Code: 9 Relational Customer Care 0925331338 Home/Small Business Customer Care 0969379194 Fax 0925331399 Switchboard 09

Website: http://support.euro.dell.com E-mail: [email protected] Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Tech

International Access Code: 00 Country Code: 31 City Code: 20 Customer Care 0205818740 Home/Small Business Sales tollfree:0800-0663 Home/Small Busi

Technical Support 902100130 Customer Care 902118546 Switchboard 917229200 Fax 917229583 Website: http://support.euro.dell.com  E-mail: web_

Back to Contents Page    Customer Service and Technical Support (Return Material Authorization Numbers) tollfree:1-800-234-1490 Dell Sales tollf

Back to Contents Page Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide Notes, Notices, Cautions, and Warnings Notes, Notice

Back to Contents Page Abbreviations and Acronyms Dell™PowerEdge™500SCSystemsInstallationandTroubleshootingGuide The following list defines

DIN Deutsche Industrie Norm DMA direct memory access DOC Department of Communications (in Canada) dpi dots per inch DRAM dynamic random-access mem

G gravities GB gigabyte(s) GUI graphical user interface h hexadecimal Hz hertz I/O input/output ICBM inter-chassis management bus ID identifica