Dell PowerVault LTO3-080 User Manual

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Dell PowerVault
Tape Drive User's Guide
Information in this document is subject to change without notice.
©2010 Dell Inc. All rights reserved.
©International Business Machines Corporation, 2010. All rights reserved.
Trademarks used in this text: Dell, the DELL logo, and PowerVault, are trademarks of Dell Inc. Microsoft and Windows are registered trademarks of Microsoft
Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.
disclaims any proprietary interest in trademarks and trade names other than its own.
Internal Drive Model Numbers: LTO Ultrium 5H, LTO Ultrium 4-H, LTO Ultrium 3-H
External Drive Model Numbers: CSEH 001, LTO4-EH1, LTO3-EH1
Rack Mount Model Number: 2U Storage Rack A
Initial release: December 2010
Introduction
Setting Up the Tape Drive
Using the Tape Drive
Using the Tape Backup Software
Troubleshooting
Specifications
Getting Help
Contacting Dell
Appendix - Regulatory Information
Glossary
NOTE: A NOTE indicates important information that helps you make better use of your system.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Summary of Contents

Page 1 - Tape Drive User's Guide

Dell PowerVault Tape Drive User's Guide Information in this document is subject to change without notice. ©2010 Dell Inc. All rights reserved. ©

Page 2

Back to Contents Page  U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Customer Care  Home and Small Business Custom

Page 3 - Contacting Dell: Dell

Back to Contents Page Getting Help: DellTM PowerVaultTM Tape Drive User's Guide Technical Assistance Dell Enterprise Training and Certific

Page 4

www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) l Anonymous file transfer protocol (FTP) ftp

Page 5

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service.

Page 6

Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1. Call Dell to obtain a R

Page 7

Back to Contents Page Glossary: DellTM PowerVaultTM Tape Drive User's Guide - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S -

Page 8

data compression. See compression. data transfer rate. The average number of bits, characters, or blocks per unit of time that pass between correspond

Page 9

head. See drive head. Head Resistance Measurements test. Part of the Test Head diagnostic, a procedure that determines whether the tape drive's

Page 10

megabyte (MB). 1,000,000 bytes. N network. A configuration of data processing devices and software that is connected for information interchange. O

Page 11 - Technical Assistance

server. A functional unit that provides services to one or more clients over a network. Examples include a file server, a print server, or a mail serv

Page 12 - AutoTech Service

Back to Contents Page Appendix - Regulatory Information: DellTM PowerVaultTM Tape Drive User's Guide Regulatory Information for Taiwan Figure 17

Page 13 - Product Information

Back to Contents Page Introduction: DellTM PowerVault TM Tape Drive User's Guide Overview Serial Attached SCSI (SAS) Interface Encryption Fea

Page 14 - Before You Call

Encryption The Tape Drive has Application Managed Encryption (AME) functionality. AME is supported on Windows Server. You must have an application tha

Page 15 - Glossary: Dell

Specifications * Assumes 2:1 compression. The capacity and transfer rate you realize in practice depends on the data set, which affects the actual com

Page 16

a green Ready/Activity LED providing information about the state of the tape drive. The LED can be solid on or flashing when lit. See Table 1 for more

Page 17

1. SAS connector 2. Ethernet - not iSCSI - for transferring firmware and dumps only 3. Feature switches (on bottom) 4. RS-422 Figure 6. Rear Pan

Page 18

Figure 7. Rear Panel of the Rack Mount Tape Drive 1. Power connector 2. Fan enclosure 3. SAS connectors 4. Ethernet - not iSCSI - for transferrin

Page 19

Back to Contents Page Setting Up the Tape Drive: DellTM PowerVaultTM Tape Drive User's Guide Pre-installed Internal Drives Installing Internal

Page 20 - Introduction: Dell

1. Air Intake Area Step 2 — Removing Power from the System 1. Power-off the system. 2. Disconnect the power cord from both the electrical outlet an

Page 21 - Encryption

Step 4 — Attaching Mounting Hardware If your system requires special rails or other hardware to install the tape drive, mount them on the tape drive i

Page 22

Figure 8. Mounting Holes on Tape Drive 1. M-3 mounting screw holes Do not secure the drive with screws at this point because you may have to move th

Page 23

Back to Contents Page Contacting Dell: DellTM PowerVaultTMTape Drive User's Guide To contact Dell electronically, you can access the following w

Page 24

Figure 9. Attach SAS Cable 1. SAS cable Step 7 — Securing the Drive The tape drive can now be secured to the system as shown in Figure 10. There ar

Page 25 - Back to Contents Page

Step 2 — Connecting Power An external Dell PowerVault Tape Drive will operate using any voltage in the range 100–240 volts (50–60 Hz). No adjustment i

Page 26

Figure 12. Connecting two SAS Devices Note: Unlike SCSI, the SAS architecture does not support connecting multiple tape drives to a single SAS host a

Page 27

5. At the password prompt, press Enter. No response is needed. 6. Type bin to set the communication mode to binary. 7. Type mget *.dmp to transfer a

Page 28

Back to Contents Page Using the Tape Backup Software: DellTM PowerVaultTM Tape Drive User's Guide See the User's Operating Guide supplied wi

Page 29 - Step 6 — Attaching SAS Cable

Back to Contents Page Specifications: DellTM PowerVaultTM Tape Drive User's Guide General External Drive Internal Drive Rack Mount Drive NOT

Page 30 - Step 7 — Securing the Drive

LTO4-800 GB (native) 1600 GB (compressed, assuming 2:1 compression) LTO3-400 GB (native) 800 GB (compressed, assuming 2:1 compression) Data transfer

Page 31 - Step 2 — Connecting Power

Back to Contents Page Maximum wet bulb temperature 26°C(79°F)Maximum altitude 3048 m (10,000 ft) Nonoperating Limits (Storage or Shipping) Temperatu

Page 33 - Verifying Drive Operation

Back to Contents Page Troubleshooting: DellTM PowerVaultTM Tape Drive User's Guide Obtaining Drivers and Firmware Upgrades Selecting a Diagnos

Page 34

 Fax 024819299 Switchboard 024819100 Bermuda General Support 1-800-342-0671 Bolivia General Support toll-free:800-10-0238 Brazil International

Page 35 - Specifications: Dell

Selecting a Diagnostic or Maintenance Function The tape drive can run diagnostics, test write and read functions, test a suspect tape cartridge, and

Page 36 - External Drive

5. Refer to "Descriptions and Corrective Actions " to determine the meaning of the code and the action to take. 6. Press the eject button t

Page 37 - Rack Mount Drive

Causes the tape drive to perform the Head Resistance Measurements test and a Write/Read test (on the center of the tape). The drive runs these tests t

Page 38

General Guidelines If you encounter problems when running the Dell PowerVault Tape Drive, refer to Table 4 for common problems. If the problem is not

Page 39 - Troubleshooting: Dell

Descriptions and Corrective Actions Table 6 gives descriptions of the errors and messages that pertain to the tape drive, and tells what to do when yo

Page 40

Fixing SAS Connectivity Problems n If the diagnostics succeed, the error was temporary. l If the operation fails and another drive is not available,

Page 41

If there appears to be a problem connecting or communicating with the drive, follow this procedure. 1. Ensure that the power is on to the tape drive.

Page 42

TapeAlert Flags Table 7 lists the TapeAlert flags that are supported by the Dell PowerVault Tape Drive. Table 7. TapeAlert Flags and Descriptions Tap

Page 43 - General Guidelines

 Capturing a Drive Dump Using the Ethernet Interface: Another way to capture a drive dump is using the ethernet port. To capture a dump on the drive

Page 44

2. To eject the cartridge, push the eject button one more time. If the tape cartridge still will not eject, contact trained service personnel for assi

Page 45

Czech Republic (Prague) International Access Code: 00 Country Code: 420 E-mail: [email protected]  Technical Support 225372727 Customer Care 2253

Page 46 - TapeAlert

Back to Contents Page Using the Tape Drive: DellTM PowerVaultTM Tape Drive User's Guide Operating the Drive Loading, Unloading and Write-Protec

Page 47 - TapeAlert Flags

Resetting the Drive You can reset the drive without powering off the drive and system. This may be necessary if the drive stops responding. To do this

Page 48 - Recovering a Tape Cartridge

The Dell PowerVault Tape Drive is compatible with the cartridges of its predecessors. Below is a description of the functions that are supported on th

Page 49

Figure 14 shows the LTO Ultrium Data Cartridge and its components. Figure 14. LTO Ultrium Data Cartridge 1. LTO cartridge memory 2. Label area 3

Page 50 - Using the Tape Drive: Dell

Figure 15. Loading 1. Write-Protect Switch Unloading a Tape Cartridge 1. Ensure that the tape drive is powered on. (The ready/activity LED is solid

Page 51 - Resetting the Drive

Figure 16. Setting the Write-Protect Switch 1. Write-Protect Switch To set the switch, slide it left or right to the desired position. Caring for

Page 52

Ensure Proper Packaging l When you ship a cartridge, ship it in its original or similar packaging. l Always ship or store a cartridge in a jewel case

Page 53 - Loading a Tape Cartridge

Sales 2108129800 Fax 2108129812 Grenada General Support toll-free:1-866-540-3355 Guatemala General Support 1-800-999-0136 Guyana General Support toll

Page 54 - Unloading a Tape Cartridge

Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1

Page 55 - Caring for Tape Cartridges

International Access Code: 00 Country Code: 31 City Code: 20 Relational Customer Care 0206744325 Home/Small Business Sales 0206745500 Relational

Page 56 - Cleaning the Tape Mechanism

International Access Code: 09/091 Country Code: 27 City Code: 11 Gold Queue 0117097713 Technical Support 0117097710 Customer Care 0117097707 Sa

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