Dell OptiPlex FX160 (Late 2008) User Manual download pdf (Page 34)

34 Getting Help

Product Information

If you need information about additional products available from Dell, or if

you would like to place an order, visit the Dell website at www.dell.com. For

the telephone number to call for your region or to speak to a sales specialist,

see "Contacting Dell" on page 37.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

Call Dell to obtain a Return Material Authorization Number, and write it

clearly and prominently on the outside of the box.

For the telephone number to call for your region, see "Contacting Dell" on

page 37. Include a copy of the invoice and a letter describing the reason for

the return.

Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist"

on page 36), indicating the tests that you have run and any error messages

reported by the Dell Diagnostics (see "Contacting Dell" on page 37).

Include any accessories that belong with the item(s) being returned

(power cables, software floppy disks, guides, and so on) if the return is for

credit.

Pack the equipment to be returned in the original (or equivalent) packing

materials.

You are responsible for paying shipping expenses. You are also responsible for

insuring any product returned, and you assume the risk of loss during

shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at

Dell’s receiving dock and returned to you.

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Dell OptiPlex FX160 (Late 2008) User Manual Page 34