Dell XPS/Dimension XPS Gen 5 User Manual Page 57
- Page / 162
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Advanced Troubleshooting 57
A possible expansion card failure has occurred. 1
Determine if a conflict exists by removing a
card (not a graphics card) and restarting the
computer (see page 82).
2
If the problem persists, reinstall the card that
you removed, remove a different card, and
then restart the computer.
3
Repeat this process for each card. If the
computer starts normally, troubleshoot the
last card removed from the computer for
resource conflicts (see page 64).
4
If the problem persists, contact Dell (see
page 139
).
Another failure has occurred.
• Ensure that the cables are properly
connected to the system board from the hard
drive, CD drive, and DVD drive (see
page 77).
• If there is an error message on your screen
identifying a problem with a device (such as
the floppy drive or hard drive), check the
device to make sure it is functioning properly.
• The operating system is attempting to boot
from a device (such as the floppy drive or
hard drive); check system setup (see
page 127) to make sure the boot sequence is
correct for the devices installed on your
computer.
• If the problem persists, contact Dell (see
page 139
).
The computer is in a normal operating
condition after POST.
None.
Light Pattern Problem Description Suggested Resolution
D8659bk0.book Page 57 Thursday, March 10, 2005 10:18 AM
- Dell™ Dimension™ XPS 1
- Notes, Notices, and Cautions 2
- Contents 3
- 2 Optimizing Performance 4
- 3 Solving Problems 4
- 4 Advanced Troubleshooting 5
- 6 Contents 6
- 6 Appendix 7
- 8 Contents 8
- Finding Information 9
- 10 Finding Information 10
- 12 Finding Information 12
- NOTE: The color of your 12
- Opening the Drive Door 13
- Connecting Two Monitors 16
- Connecting a TV 17
- About Serial ATA Drives 18
- About Your RAID Configuration 18
- RAID Level 0 Configuration 19
- RAID Level 1 Configuration 19
- RAID Option ROM Utility 21
- Deleting a RAID Volume 22
- Application Accelerator 23
- Creating a Spare Hard Drive 26
- Playing CDs and Movies 27
- Adjusting the Volume 29
- Adjusting the Picture 29
- Copying CDs and DVDs 30
- Helpful Tips 31
- Network Setup Wizard 32
- Hibernate Mode 33
- Power Options Properties 33
- Advanced Tab 34
- Hibernate Tab 34
- Optimizing Performance 37
- PCI Express Cards 38
- Solving Problems 39
- CD and DVD drive problems 40
- Hard drive problems 41
- Error Messages 42
- IEEE 1394 Device Problems 43
- Keyboard Problems 44
- Lockups and Software Problems 44
- A program stops responding 45
- A program crashes repeatedly 45
- A solid blue screen appears 45
- Memory Problems 46
- Mouse Problems 47
- Network Problems 48
- Power Problems 48
- Printer Problems 49
- Scanner Problems 50
- Sound and Speaker Problems 51
- Video and Monitor Problems 52
- 54 Solving Problems 54
- Advanced Troubleshooting 55
- 56 Advanced Troubleshooting 56
- Dell Diagnostics 58
- Dell Diagnostics Main Menu 59
- What Is a Driver? 60
- Identifying Drivers 60
- Reinstalling Drivers 61
- Using Microsoft 62
- Windows 62
- XP System Restore 62
- Creating a Restore Point 63
- Reinstalling Microsoft 64
- Reinstalling Windows XP 65
- Advanced Troubleshooting 67 67
- 68 Advanced Troubleshooting 68
- Front View 71
- Front View (Doors Open) 72
- Back View 73
- Opening the Computer Cover 75
- Inside View of Your Computer 76
- System Board Components 77
- DDR2 Memory Overview 78
- Installing Memory 79
- Removing Memory 81
- PCI Cards 82
- Removing a PCI Card 84
- Installing a PCI Express Card 86
- Serial Port Adapters 89
- Connecting Drive Cables 92
- Drive Interface Connectors 93
- Power Cable Connector 93
- Hard Drive 94
- Installing a Hard Drive 95
- Adding a Second Hard Drive 98
- Removing a Floppy Drive 100
- Installing a Floppy Drive 101
- Media Card Reader 103
- CD/DVD Drive 105
- Removing a CD/DVD Drive 106
- Installing a CD/DVD Drive 107
- Processor Airflow Shroud 109
- Processor 110
- Remove the heat sink: 111
- Installing the Processor 113
- Front Panel 115
- Removing the Front Panel 116
- Replacing the Front Panel 116
- Drive Door 117
- Replacing the Drive Door 118
- Replacing the Battery 120
- Closing the Computer Cover 121
- Removing and Installing Parts 122
- Appendix 123
- 124 Appendix 124
- 126 Appendix 126
- System Setup 127
- Entering System Setup 128
- System Setup Options 129
- 130 Appendix 130
- Power Management 131
- Boot Sequence 132
- Appendix 133 133
- F2 = Setup, F12 = Boot Menu 133
- Clearing Forgotten Passwords 134
- Clearing CMOS Settings 135
- Cleaning Your Computer 135
- Floppy Drive 136
- CDs and DVDs 136
- FCC Notices (U.S. Only) 137
- Contacting Dell 139
- 140 Appendix 140
- 142 Appendix 142
- 144 Appendix 144
- 146 Appendix 146
- 148 Appendix 148
- 150 Appendix 150
- 152 Appendix 152
- 154 Appendix 154
- 156 Appendix 156
- Index 157 157
- 158 Index 158
- Index 159 159
- 160 Index 160
- Index 161 161
- 162 Index 162
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