Drive Problems
HINT: For information on saving files to a floppy disk, see the Tell Me How help
file (see "
Accessing Help").
If you cannot save a file to a floppy disk drive
Ensure that Windows® recognizes the drive — In Windows XP, click
the Start button and click My Computer. In Windows 2000, double-click
My Computer. If the drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive. Insert a bootable disk and
restart the computer. Verify that the
light is blinking, indicating normal
operation.
Ensure that the disk is not write-protected — You cannot save data to
a write-protected disk. See the following figure.
Try another floppy disk — Insert another disk to eliminate the possibility
that the original disk is defective.
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