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2 Dell Inspiron 3500 Portable Computer Service ManualDiagnostics Menu, 3-5diskette drivedisassembly, 4-27location (options bay), 1-3removal, 4-8displa
3.Kapton tape, 4-9keyboardlocation, 1-3removal, 4-31specifications, 1-12/LCD interior assemblyremoval, 4-21LCD latchlocation, 1-3removal, 4-18LCD pane
4 Dell Inspiron 3500 Portable Computer Service Manualprecautionary measures, 4-2processor module assemblyremoval, 4-35PS/2 connector, 1-35removal and
5=zero insertion force. See ZIFZIF connectorsdisconnection, 4-10reconnection, 4-10Zip drivelocation (options bay), 1-3removal, 4-8
6 Dell Inspiron 3500 Portable Computer Service Manual
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System Overview 1-1&+$37(56\VWHP2YHUYLHZThe Dell® Inspiron™ 3500 is an expandable, multimedia portable computer that uses the Intel® Pentium® I
1-2 Dell Inspiron 3500 Portable Computer Service ManualThe following features contribute to the computer's multimedia capability: A standard CD-
System Overview 1-3displayspeakertouch pad buttons (2)status lights (3) (on keyboard)LCD latchkeyboardtouch padpower buttonoptions baybattery baydispl
1-4 Dell Inspiron 3500 Portable Computer Service Manual6WDWXV'LVSOD\Three status lights are located on the connector cover directly above the ke
System Overview 1-5Some devices located in the options bay (diskette drive, CD-ROM drive, DVD-ROM drive, or Zip drive) also have an activity light ind
1-6 Dell Inspiron 3500 Portable Computer Service Manual6\VWHP3RZHUThe power button controls power to the system. The computer receives power from eit
System Overview 1-76WDQGE\7LPH2XWStandby Time-Out conserves battery power by turning off various devices in the system, including the display, but l
1-8 Dell Inspiron 3500 Portable Computer Service Manual'HIDXOW,QWHUUXSW$VVLJQPHQWVTable 1-1 lists the default interrupt assignments.IRQ0 Genera
System Overview 1-97HFKQLFDO6SHFL ILFDW LRQVTable 1-2 lists the technical specifications for the Inspiron 3500 computer.MaMicroprocessor type . . .
1-10 Dell Inspiron 3500 Portable Computer Service ManualMemory access time/clock frequency . . . . . . . . . . . 66 MHzBIOS address. . . . . . . . . .
System Overview 1-11Type . . . . . . . . . . . . . . . . . . . active-matrix color (TFT)Dimensions (viewable area):Height . . . . . . . . . . . . .
1-12 Dell Inspiron 3500 Portable Computer Service ManualInterface. . . . . . . . . . . . . . . . . PS/2-compatibleX/Y position resolutions (graphics t
System Overview 1-13Input voltage . . . . . . . . . . . . 90 to 264 VACInput current (maximum). . . 1.5 A at 90 VAC, full loadInput frequency . . .
1-14 Dell Inspiron 3500 Portable Computer Service ManualTemperature:Operating. . . . . . . . . . . . . 5° to 35°C (41° to 95°F)Storage . . . . . . .
Initial Procedures 2-1&+$37(5,QLWLDO3URFHGXUHVThis chapter describes initial procedures that can help you diagnose a com-puter problem. These p
2-2 Dell Inspiron Portable Computer 3500 Service Manual9LVXDO,QVSHFWLRQ The visual inspection consists of a quick inspection of the exterior of th
Initial Procedures 2-38. If there is a memory area problem and the computer has memory mod-ules, remove the memory modules from the bottom of the main
2-4 Dell Inspiron Portable Computer 3500 Service Manual15. Turn on any attached peripherals and then the computer.Does the problem recur?Ye s. Go to
Initial Procedures 2-5 System error messagesThese messages can indicate problems or provide status information. If a system error message is displaye
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2-6 Dell Inspiron Portable Computer 3500 Service Manual
Beep Codes and Error Messages 3-1&+$37(5%HHS&RGHVDQG(UURU0HVVDJHVThis chapter describes beep codes and system error messages that can oc
3-2 Dell Inspiron 3500 Portable Computer Service Manual 6\VWHP(UURU0HVVDJHVTable 3-2 lists (in alphabetical order) system error messages that may
Beep Codes and Error Messages 3-3Fixed disk 0 failureThe hard-disk drive failed to initialize.Corrupted hard-disk drive boot sector or configuration f
3-4 Dell Inspiron 3500 Portable Computer Service Manual5XQQLQJWKH'HOO'LDJQRVWLFVThe Dell Diagnostics contains tests that aid in troublesh
Beep Codes and Error Messages 3-5 Serial/Infrared Ports — Tests the serial communications port Parallel Ports — Tests the parallel communications po
3-6 Dell Inspiron 3500 Portable Computer Service Manual
Removing and Replacing Parts 4-1&+$37(55HPRYLQJDQG5HSODFLQJ3DUWVThis chapter provides procedures for removing and replacing parts and assem-
4-2 Dell Inspiron 3500 Portable Computer Service Manual Small scribe or nylon flat blade Nut driver (5.5 mm)3UHFDXWLRQDU\0HDVXUHVBefore performing
Removing and Replacing Parts 4-3.While removing and replacing parts, use a tackle or pill box as a storage device to keep track of the screws. The loc
____________________Information in this manual is subject to change without notice.© 1998 Dell Computer Corporation. All rights reserved.Reproduction
4-4 Dell Inspiron 3500 Portable Computer Service ManualNOTE: Each removal and replacement procedure in this chapter lists the type, size, and torque v
Removing and Replacing Parts 4-55. Remove the main battery from the battery bay (see Figure 4-5).Pull the battery-bay release latch (located on the si
4-6 Dell Inspiron 3500 Portable Computer Service Manual6. Remove any PC Cards. To remove a PC Card, use your finger to flip the eject button out so th
Removing and Replacing Parts 4-78. Remove the memory door.Remove the two 4-mm screws from the memory door (also known as the memory module cover). Usi
4-8 Dell Inspiron 3500 Portable Computer Service Manual9. Remove the memory modules.Carefully spread the inner plastic tabs of the memory module socke
Removing and Replacing Parts 4-9NOTE: If the computer is booted with a diskette drive or second battery in the options bay, you must reboot after inst
4-10 Dell Inspiron 3500 Portable Computer Service Manual=,)&RQQHFWRUVSome of the computer’s connectors are zero insertion force (ZIF) connectors.
Removing and Replacing Parts 4-11([SORGHG9LHZRI&RPSRQHQWVDQG$VVHPEOLHVExploded views of the computer, the 13.3-inch and 14.1-inch display ass
4-12 Dell Inspiron 3500 Portable Computer Service Manual.LCD panelhinge covers (2)rubber bumpers (2) bezelscrew covers (4)EMI panLED cardLED cableLCD
Removing and Replacing Parts 4-13hinge covers (2)rubber bumpers (2)bezelscrew covers (4)LCD FPC cableinverter signal cableleft panel railLCD panelEMI
v&RQWHQWV&KDSWHU 6\VWHP2YHUYLHZ System Features . . . . . . . . . . . . . . . . .
4-14 Dell Inspiron 3500 Portable Computer Service Manualconnector coverpalmresttouch padtouch pad assemblybottom plastictouch-pad FPC cablekeyboard5-m
Removing and Replacing Parts 4-15.system board rails (2) with 5-mm screws (2) and 16-mm screw heat-sink fin cover with 3.5-mm screw processor module a
4-16 Dell Inspiron 3500 Portable Computer Service Manual'LVSOD\$VVHPEO\To remove the display assembly, see Figures 4-12, 4-16, and 4-17 and foll
Removing and Replacing Parts 4-178. Gently lift the display assembly so the hinges are free of the base.Do not lift the assembly too far up because th
4-18 Dell Inspiron 3500 Portable Computer Service Manual%H]HODQG/&'/DWFKTo remove the bezel and LCD latch, see Figure 4-13 or 4-14 and fol
Removing and Replacing Parts 4-19,QYHUWHUIRU,QFK'LVS OD\$VVHPEO\To remove the inverter, see Figure 4-13 and follow these steps:1. Remove
4-20 Dell Inspiron 3500 Portable Computer Service Manual,QYHUWHU IRU,QFK'LVSO D\$VVHPEO \To remove the inverter, see Figure 4-14 and fol
Removing and Replacing Parts 4-21/&',QWHULRU$VVHPEO\To remove the LCD interior assembly from the back cover, see Figure 4-13 or 4-14 and fo
4-22 Dell Inspiron 3500 Portable Computer Service Manual3DQHO5DLOVIRU,QFK'LVS O D\$VVHPEO \To remove the panel rails, see Figure 4-13 a
Removing and Replacing Parts 4-233DQHO5DLOVIRU,QFK'LVS OD\$VVHPEO\To remove the panel rails, see Figure 4-14 and follow these steps:1.
viZIF Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10Exploded View of Components and Assemblies.
4-24 Dell Inspiron 3500 Portable Computer Service Manual/&'3DQHODQG(0,3DQIRU,QFK 'LVSOD\$VVHPEO\To remove the LCD panel fro
Removing and Replacing Parts 4-25/&'3DQHODQG(0,3DQIRU,QFK'LVSOD\$VVHPEO\To remove the LCD panel from the EMI pan, see Figur
4-26 Dell Inspiron 3500 Portable Computer Service Manual+DUG'LVN' ULYH'LVDVVHPEO\To disassemble the hard-disk drive, see Figure 4-18
Removing and Replacing Parts 4-27'LVNHWWH'ULYH'LVDVVHPEO\To disassemble the diskette drive, see Figure 4-19 and follow these steps:1.
4-28 Dell Inspiron 3500 Portable Computer Service Manual&'520'9'520'ULYH'LVDVVHPEO\To disassemble the CD-ROM drive o
Removing and Replacing Parts 4-297. Remove the 3-mm screw holding the mounting bracket to the drive, and then remove the bracket.8. Remove (and save f
4-30 Dell Inspiron 3500 Portable Computer Service Manual,RPHJD=LS'ULYH'LVDVVHPEO\To disassemble the optional Zip drive, see Figure 4-21 a
Removing and Replacing Parts 4-31.H\ERDUGNOTE: You can remove the keyboard while the display assembly is still attached. However, Dell strongly recomm
4-32 Dell Inspiron 3500 Portable Computer Service Manual,QIUDUHG %RDUGThe infrared (IR) board can be removed without removing the palmrest. To remove
Removing and Replacing Parts 4-33/9'6%RDUGThe LVDS board can be removed without removing the palmrest. To remove the LVDS board, see Figure 4-16
viiFigure 4-3. AC Adapter Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4Figure 4-4. Computer Removal From Port Replicator .
4-34 Dell Inspiron 3500 Portable Computer Service Manual+HDW6LQN)LQ&RYHUThe heat-sink fin cover can be removed without removing the palmrest. T
Removing and Replacing Parts 4-353URFHVVRU0RGXOH$VVHPEO\The processor module assembly can be removed without removing the palm-rest. To remove the p
4-36 Dell Inspiron 3500 Portable Computer Service Manual)DQ&RYHUDQG)DQThe fan cover and fan can be removed without removing the palmrest. To re
Removing and Replacing Parts 4-370RGHP&DUGThe modem card is an option available only to customers in the U.S. and Canada. The modem card can be r
4-38 Dell Inspiron 3500 Portable Computer Service Manual9LGHR%RDUGThe video board can be removed without removing the palmrest. To remove the video b
Removing and Replacing Parts 4-393DOPUHVW$VVHPEO \To remove the palmrest assembly, see Figures 4-15 and 4-23 and follow these steps:1. Remove the dis
4-40 Dell Inspiron 3500 Portable Computer Service Manual7RX FK3DG$VVHPEO\To remove the touch pad assembly, see Figure 4-15 and follow these steps:1.
Removing and Replacing Parts 4-416\VWHP%RDUG5DLOVTo remove the system board rails, see Figure 4-16 and follow these steps:1. Remove the display asse
4-42 Dell Inspiron 3500 Portable Computer Service Manual'&'&%RDUGTo remove the DC/DC board, see Figure 4-16 and follow these steps
Removing and Replacing Parts 4-436SHDNHUVTo remove the speakers, see Figure 4-16 and follow these steps:1. Remove the display assembly.2. Remove the k
viii
4-44 Dell Inspiron 3500 Portable Computer Service Manual3&&DUG&DJHThe PC Card cage is supplied as a part of the system board assembly. H
Removing and Replacing Parts 4-456\VWHP%RDUGTo remove the system board, see Figure 4-16 and follow these steps:1. Remove the display assembly.2. Remo
4-46 Dell Inspiron 3500 Portable Computer Service Manual$XGLR-DFN%RDUGTo remove the audio jack board, see Figure 4-16 and follow these steps:1. Remo
Removing and Replacing Parts 4-473DUWVDQG$VVHPEOLHV/LVWTable 4-2 lists the parts and assemblies available for the Inspiron 3500 com-puter. This inf
4-48 Dell Inspiron 3500 Portable Computer Service ManualMiscellaneous PCBAsDC/DC Board X X CRD,INTFC,DC/DC,I3500Video Board X X CRD,INTFC,VID,NBK,I350
Removing and Replacing Parts 4-49Miscellaneous Lower Logic PartsGround Springs X X SPR,MET,LCD,I3500Modem Plug X X CVR,SIDE,PLSTC,MDM,I7000 I/O Door X
4-50 Dell Inspiron 3500 Portable Computer Service ManualDisplay Assembly 13.3-Inch Samsung (continued)EMI Cloth - Bottom X TAPE,EMI,BTM,I3500 EMI Clot
Removing and Replacing Parts 4-51Display Assembly 13.3-Inch LG (continued)LED Card w/Cable X CRD,LED,W/CBL,I3500LCD Back Cover X CVR,BK,W/BBN,LCD,13.3
4-52 Dell Inspiron 3500 Portable Computer Service ManualMiscellaneous LCD PartsLVDS Board, LG 14.1 X X CRD,LVD,14.1,I3500,LGLVDS Board, LG 13.3 X X CR
Removing and Replacing Parts 4-53MKE DVD-ROM Drive AssemblyDVD-ROM Drive Assembly X X X ASSY,DVD,12.7MM,I,INT,I3500 Upper Plastic X CVR,PLSTC,UPR,CD/D
ix5HDG7KLV)LUVWA prerequisite for using this manual to service Dell computer systems is a basic knowledge of IBM®-compatible PCs and prior training
4-54 Dell Inspiron 3500 Portable Computer Service ManualCustomer KitsCustomer Kit, Memory Door X X X CUS,DOOR,PLSTC,RAM,I3500 Memory Door X X DOOR,PLS
Removing and Replacing Parts 4-55Customer Kits (continued)Hard-Disk Drive X HD,3.2GB,I,F2,12.5MM,IBM, REV 2Screws X X SCR,M3X4,FL PH,MS,BLOHard-Disk D
4-56 Dell Inspiron 3500 Portable Computer Service ManualCustomer Kits (continued)Hard-Disk Drive Carrier AssemblyX X SUBASSY,CARR,HD,NBK,I3500Plastic
Removing and Replacing Parts 4-57Customer Kits (continued)Plastic Carrier X CARR,HD,PLSTC,NBK,I3500 Connector Board X CBL,FLEX,HD,NBK,I3500DVD/MPEG-II
4-58 Dell Inspiron 3500 Portable Computer Service ManualCustomer Kits (continued)Customer Kit, 128MB Memory X X X CUS,DIMM,128,66M,16X64,4K,144 DIMM,1
Removing and Replacing Parts 4-59Software Diagnostics(continued)Diskette Envelope X ENV,DSK,F3,PLSTC Card lag X CARD,LAGDiskette X CDSK,SSD,W98,NBK,I3
4-60 Dell Inspiron 3500 Portable Computer Service ManualAssembliesPalmrest Assembly13.3 LG LCD Display Assembly with LV D SX X ASSY,LCD,TFT,XGA,13.3,I
Unique Parts A-1$33(1',;$8QLTXH3DUWVAll parts are common to all configurations of the Inspiron 3500 computer except for those defined in this a
A-2 Dell Inspiron 3500 Service ManualLCD FPC Cable Holder, Upper A A ALCD FPC Cable Holder, Lower A A ALCD Back Plastics A A BLCD Latch A A ALVDS Boar
1,QGH[1XPEHUV13.3-inch displayspecifications, 1-1214.1-inch displayspecifications, 1-12$AC adapterconnector, 1-3removal, 4-4specifications, 1-14air in
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