Dell Inspiron 3500 Troubleshooting Guide

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Summary of Contents

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4-18 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideIf the following symptoms still occur, run the appropriate test(s) as fol

Page 4

Running the Dell Diagnostics 4-19NOTE: The default for testing SVGA modes is No. If you are testing an external monitor, change the default to Yes..H

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4-20 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide Stuck Key TestChecks the internal microcode of the keyboard and the ext

Page 6

Running the Dell Diagnostics 4-21Another possible cause of diskette drive problems is human error—for example, typ-ing a command in an incorrect form

Page 7

4-22 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guideunusually large amount (over five percent of the possible total), should

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Running the Dell Diagnostics 4-23 Write TestPositions the read/write heads at each cylinder of the drive and verifies that all tracks on the drive ca

Page 9

4-24 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide If the computer displays an error message that is related to the extern

Page 10

Running the Dell Diagnostics 4-25After you eliminate incorrect system configuration information settings, peripheral malfunctions, and software errors

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4-26 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideIf necessary, change the resource settings in your operating system or so

Page 12

Getting Help 5-1&+$37(5*HWWLQJ+HOSThis chapter describes the tools Dell provides to help you when you have a problem with your computer. It als

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xi3UHIDFH$ERXW7KLV*XLGHThis guide is intended for anyone who uses the Dell Inspiron 3500 portable computer. It can be used by both first-time and ex

Page 14

5-2 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide+HOS7RROVDell provides a number of tools to assist you. These tools are d

Page 15 - &RQWHQWV

Getting Help 5-3 Electronic Support [email protected] [email protected] (for Asian/Pacific countries only) Electronic Quote Servicesales@d

Page 16

5-4 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide7HFKQLFDO6XSSRUW6HUYLFHDell’s industry-leading hardware technical-suppor

Page 17

Getting Help 5-55. Pack the equipment to be returned in the original (or equivalent) packing materials.You are responsible for paying shipping expense

Page 18

5-6 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideName: ______________________________________________________________Date:

Page 19

Getting Help 5-7'HOO&RQW DFW1 XPE HUV  When you need to contact Dell, use the telephone numbers and codes provided in Tables 5

Page 20

5-8 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideAustralia (Sydney) 0011 61 2Austria (Vienna) 900 43 1Belgium (Brussels) 00

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Getting Help 5-9Sweden (Upplands Vasby) 009 46 8Switzerland (Geneva) 00 41 22Taiwan 002 886 —Thailand 001 66 —U.K. (Bracknell) 010 44 1344U.S.A. (Aust

Page 22

5-10 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideCanada(North York, Ontario)NOTE: Customers in Canada call theU.S.A. for a

Page 23 - ,QWURGXFWLRQ

Getting Help 5-11France*(Paris/Montpellier)Technical Support (Paris). . . . . . . . . . . . . . . . . . . . . . 01. . . . . . . . . . . . . 4762 68 90

Page 24

xii Appendix C, “Regulatory Notices,” is for users who are interested in which regu-latory agencies have tested and approved the Dell Inspiron 3500 p

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5-12 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideJapan(Kawasaki)Technical Support. . . . . . . . . . . . . . . . . . . . .

Page 26

Getting Help 5-13MacauNOTE: Customers in Macau call Malay-sia for customer assistance.Technical Support . . . . . . . . . . . . . . . . . . . . . . .

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5-14 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuidePoland*(Warsaw)Switchboard. . . . . . . . . . . . . . . . . . . . . . . .

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Getting Help 5-15Switzerland*(Geneva)Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0844 811 411C

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5-16 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideU.S.A.(Austin, Texas)Automated Order-Status System. . . . . . . . . . . .

Page 30

Technical Specifications A-1$33(1',;$7H FKQLFDO6SHF LILFDWLRQVPCMicroprocessor type . . . . . . . . . . . . . . . . Intel Mobile Pentium II mi

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A-2 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideArchitecture. . . . . . . . . . . . . . . . . . . . . . . . SDRAMMemory mo

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Technical Specifications A-3Internal speaker amplifier . . . . . . . . . . . . 1.0 W stereo (0.5 W per speaker)External microphone input voltage rang

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A-4 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideType. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TFT XGADim

Page 34

Technical Specifications A-5Power:Supply voltage . . . . . . . . . . . . . . . . . 5 V ± 10%Supply current . . . . . . . . . . . . . . . . . 4 mA (m

Page 35

xiii1RWDWLRQDO&R QYHQWLRQVThe following subsections list notational conventions used in this document. 1RWHV&DXWLRQVDQG:DUQLQJVThroughou

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A-6 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideRated output voltage. . . . . . . . . . . . . . . . . 19 VDCHeight . . . .

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Technical Specifications A-7Maximum vibration:Operating . . . . . . . . . . . . . . . . . . . . . 0.9 GRMS using a random-vibration spec-trum that si

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A-8 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide

Page 39

Diagnostic Video Tests B-1$33(1',;%'LDJQRVWLF9LGHR7HVWVThe Video Test Group of the Dell Diagnostics consists of the following eight tests

Page 40

B-2 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide9LGHR0HPRU\7HV WThe Video Memory Test verifies the integrity of th

Page 41

Diagnostic Video Tests B-3&KDUDFWHU$WWULEXWHV6XEWHVW[The 40-column x 25-line character attributes subtest displays four lines of tex

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B-4 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide7H[W0RGH&RORU7HVWThe Text Mode Color Test contains three s

Page 43 - ([LW0HQX2SWLRQV

Diagnostic Video Tests B-5&RORU$WWULEXWHV6XEWHVW[The 40-column x 25-line color attributes subtest is the same as the previous subtest e

Page 44

B-6 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide[&RORU*UDSKLFV0RGH6 FUHHQThe 640- x 200-pixel 16-color

Page 45

Diagnostic Video Tests B-7[&RORU*UDSKLFV0RGH6FUHHQThe 320- x 200-pixel 256-color graphics mode screen displays a series of squares

Page 46

xivFilenames and directory names are presented in lowercase bold. Examples: autoexec.bat and c:\windowsSyntax lines consist of a command and all its

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B-8 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideThe second screen is the red/green/blue (RGB) color combination screen. Th

Page 48 - %DVLF&KH FNV

Regulatory Notices C-1$33(1',;&5HJXODWRU\1RWLFHVElectromagnetic Interference (EMI) is any signal or emission, radiated in free space or con

Page 49 -  The main battery

C-2 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideInformation Technology Equipment (ITE), including peripherals, expansion c

Page 50 - (unlocked position)

Regulatory Notices C-3&ODVV$This equipment has been tested and found to comply with the limits for a Class A dig-ital device pursuant to Part 15

Page 51

C-4 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guideringing in response to an incoming call. In most areas, the sum of all the

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Regulatory Notices C-5,&1RWLFH&DQDGD2QO\Most Dell computer systems (and other Dell digital apparatus) are classified by the Industry Cana

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C-6 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideThe REN for the internal modem as stated on the IC regulatory label locate

Page 54

Regulatory Notices C-7(1 &RPSOLDQFH&]HFK5HSXEOLF2QO\9&&,1RWLFH-DSDQ2QO\Most Dell computer systems are classified by t

Page 55

C-8 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide&ODVV%,7(This is a Class B product based on the standard of the Volu

Page 56

Regulatory Notices C-9&ODVV%'HYLFHPlease note that this device has been approved for nonbusiness purposes and may be used in any environmen

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Regulatory Notices C-11120,QIRUPDWLRQ0H[ LFR2QO\The following information is provided on the device(s) described in this document in compliance w

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C-12 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide,QIRUPDFLyQSDUD120~QLFDPHQWHSDUD0p[LFRLa información siguiente se

Page 61

Warranty, Return Policy, and Year 2000 Statement of Compliance D-1$33(1',;':DUUD QW\5HWXUQ3ROLF\DQG<HDU6WDWHPHQWRI&RPS

Page 62

D-2 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guidenumber for obtaining customer assistance. If warranty service is required,

Page 63

Warranty, Return Policy, and Year 2000 Statement of Compliance D-3DELL’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR

Page 64

D-4 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guidethe sealed package containing the diskette(s) or CD(s) is unopened. Retur

Page 65

Warranty, Return Policy, and Year 2000 Statement of Compliance D-56RIWZDUHDell specifically excludes all non-Dell-developed software from this complia

Page 66

D-6 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide

Page 67

Index 1,QGH[$Aboutoption in Dell Diagnostics, 4-11AC Adapter connector, 1-2alternating current (AC), 1-3assistancetechnical, 5-1telephone numbers, 5-7

Page 68

xviSecurity Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7System Password is. . . . . . . . . .

Page 69

2 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide'Dell Diagnosticsabout, 4-1Audio test group, 4-25, 4-26before starting,

Page 70

Index 3+hard drive. See hard-disk driveshard-disk drivesabout, 1-5ATA, 1-5capacity, 2-4power management, 2-10testing, 4-21troubleshooting, 3-24Ultra D

Page 71

4 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guidemonitor (external)errors during POST, 3-30monitor connector, 1-4mouse, 1-4Mo

Page 72

Index 5returns, 5-4Runoption in Dell Diagnostics, 4-76safety instructionsESD prevention, ixgeneral, vworking inside your computer, viiisave-to-disk su

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6 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideSystem Set test groupDell Diagnostics, 4-15system utilities, 2-17TechConnect

Page 74

Index 7video testsColor Palettes Test, B-7Graphics Mode Test, B-5Solid Colors Test, B-8Text Mode Character Test, B-2Text Mode Color Test, B-4Text Mode

Page 75

8 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide

Page 77

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xviiTroubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14Troubleshooting a Wet Computer .

Page 79

xviiiOptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8Number of Times to Repea

Page 80

xix&KDSWHU *HWWLQJ+HOS  Technical Assistance. . . . . . . . . . . . . . . .

Page 82

xxColor Palettes Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7Solid Colors Test. . . . .

Page 83 - &+$37(5

xxi)LJXUHV Figure 1-1. Front View of the Portable Computer . . . . . . . . . . . . . . . . . . . . . . . . 1-2Figure 1-2. Back View of the Portable Co

Page 85

Introduction 1-1&+$37(5,QWURGXFWLRQThe Dell® Inspiron™ 3500 is an expandable, multimedia portable computer designed around the Intel® Mobile Pen

Page 86

1-2 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guidedisplayspeakertouch pad buttons (2)keyboard indicator lights (3)display la

Page 87

Introduction 1-3+DUGZDUH)HDWXUHVYour Dell computer has the following features:An Intel Mobile Pentium microprocessor with MMX technology running at

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1-4 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guideon. You can expect 2 to 3 hours of battery life with a single battery and

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Introduction 1-5 An infrared port for use with compatible external devices. The infrared port per-mits file transfers without using cable connections

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1-6 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide$F FH VVL QJ(OHF WUR QL F'RF XPH QWDW LRQThe Dell Inspiron 3500 Sys

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Introduction 1-7Instructions for connecting or installing these options are contained in the System User’s Guide or are included in the upgrade kit yo

Page 92

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1-8 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide

Page 94 - 4XLW

Customizing System Features 2-1&+$37(5&XVWRPL]LQJ6\VWHP)HDWXUHVAs your computing environment changes, you may want to customize the config

Page 95

2-2 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide Adjust audio propertiesIn Windows 98, click the Start button, point to S

Page 96 - 5$07HVW*URXS

Customizing System Features 2-3$FFHVVLQJWKH6HWXS3URJUDPTo access the Setup program, turn on the computer and press <F2> as soon as you s

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2-4 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideSystem Time sets the computer to the time you specify (usually the current

Page 98

Customizing System Features 2-5Extended Memory displays the total amount of memory above 1 megabyte (MB). Each computer comes standard with at least 3

Page 99 - 9LGHR7HVW*URXS 

2-6 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guideselected, you can access both the hard-disk drive and the CD-ROM drive. If

Page 100

Customizing System Features 2-7The Modem Port lets you configure the internal modem and map the address of the modem port to avoid address conflicts w

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2-8 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideIf no system password has been set, the setting for System Password is is

Page 102 - 0RXVH7HVW

Customizing System Features 2-9NOTE: The power management settings of the Windows 98 operating system take precedence over the settings described here

Page 103

_____________________Information in this document is subject to change without notice.© 1998 Dell Computer Corporation. All rights reserved.Reproducti

Page 104

2-10 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideNOTE: The power management settings of the Windows 98 operating system ta

Page 105 -  Audio Test

Customizing System Features 2-11You can activate save-to-disk suspend mode by pressing <Fn><a> (or <Fn><q> on the French keybo

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2-12 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide%RRW 0HQ X2SWLRQVThe following subsections explain each option in the

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Customizing System Features 2-13([LW0HQX2SWLRQVThe following subsections explain each option in the Exit menu of the Setup program (Figure 2-6). The

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2-14 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideLoad Factory Defaults lets you select the default settings for each optio

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Customizing System Features 2-15To check the size of the save-to-disk suspend file, at an MS-DOS prompt type PHDISK /INFO and press <Enter>If yo

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2-16 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide

Page 111 - Getting Help 5-3

Troubleshooting Your Computer 3-1&+$37(57URXEOHVKRRWLQJ<RXU&RPSXWHUIf your Dell Inspiron 3500 portable computer is not working as expec

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3-2 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide%DVLF&KH FNVThe following procedure leads you through the checks nece

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Troubleshooting Your Computer 3-3&KHFNLQJ&RQQHFWLRQVLoose or improperly connected cables are likely sources of problems for your com-puter,

Page 114

v6DIH W\,QVWUXFWLRQVUse the following safety guidelines to help protect your computer from potential dam-age and to help ensure your own personal saf

Page 115 - Getting Help 5-7

3-4 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide The second battery or any other optional device installed in the options

Page 116

Troubleshooting Your Computer 3-5 Cables that connect external devices through the input/output (I/O) connectors and ports on the computer.dockingcon

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3-6 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide/RRNDQG/LVWHQLooking at and listening to your computer is important

Page 118

Troubleshooting Your Computer 3-76HWXS2SWLRQVYou can easily correct certain system problems by verifying the settings for setup options. When you boo

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3-8 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideExtended RAM failed at off-set: nnnnExtended memory is not configured prop

Page 120

Troubleshooting Your Computer 3-96\VWHP%HHS&RGHVWhen errors occur during the boot routine that cannot be reported on the buil

Page 121 - Getting Help 5-13

3-10 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guideproblem by looking up the meaning of the beep code, use the Dell Diagnost

Page 122

Troubleshooting Your Computer 3-11)LQGLQJ6RIWZDUH6ROXWLRQVBecause most computers have several application programs installed in addition to the oper

Page 123 - Getting Help 5-15

3-12 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideWhenever you start or reboot the computer, the operating system executes

Page 124

Troubleshooting Your Computer 3-13Some programs may leave portions of their setup information behind, even though you have exited from them. As a resu

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vi When traveling with the hard-disk drive removed from the computer, wrap the drive in a nonconducting material, such as cloth or paper. If you have

Page 126

3-14 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide7UR XEOHV KRR WLQJ3URFHGXUHVThis section provides troubleshooting proced

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Troubleshooting Your Computer 3-153. If the options bay slot is wet, remove the device from the bay. If the PC Card slot is wet, remove any PC Cards.

Page 128

3-16 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide7. Remove the memory module(s) as shown in Figure 3-6.Carefully spread th

Page 129 - Technical Specifications A-5

Troubleshooting Your Computer 3-1711. Replace the memory module cover.12. Reinstall the hard-disk drive, align the screw hole, and replace the screw y

Page 130

3-18 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide5. Remove the hard-disk drive.Turn the computer over, and remove the scre

Page 131 - Technical Specifications A-7

Troubleshooting Your Computer 3-194. Does the computer turn on properly?Ye s. The problem is resolved. No. Go to Step 5. 5. Turn off the computer. Do

Page 132

3-20 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide2. Make sure the AC adapter is connected to the computer, and then verify

Page 133 - 'LDJQRVWLF9LGHR7HVWV

Troubleshooting Your Computer 3-215. Does the battery status LED remain constantly lit (not blinking)? Ye s. Go to step 7.No. The battery is defectiv

Page 134 - 7H[W0RGH&KDUDFWHU7HVW

3-22 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide7URX EO HV KRRWLQJ WKH'LV NHWWH 'U LYHDuring the power-on se

Page 135 - Diagnostic Video Tests B-3

Troubleshooting Your Computer 3-237URXEOHVKRRWLQJWKH&'520RU'9' 520'ULYHDuring POST, the computer checks the CD-ROM or D

Page 136 - 7H[W0RGH&RORU7HVW

vii(UJRQRPLF&RPSXWLQJ+DELWVFor comfort and efficiency, observe the following ergonomic guidelines when setting up and using your computer:Posi

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3-24 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide10. Insert your Dell Diagnostics diskette into drive A and reboot the com

Page 138

Troubleshooting Your Computer 3-256. Rename your autoexec.bat and config.sys files, remove the operating system diskette from drive A, and reboot the

Page 139 - Diagnostic Video Tests B-7

3-26 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide4. Turn on the computer.5. If you are using a keyboard that can be config

Page 140 - 6ROLG&RORUV7HVW

Troubleshooting Your Computer 3-277URXEOHVKRRWLQJ0HPRU\During POST, the computer checks the computer’s memory, and then writes to and reads from the

Page 141 - 5HJXODWRU\1RWLFHV

3-28 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide6. Remove the memory modules as shown in Figure 3-9.Carefully spread the

Page 142

Troubleshooting Your Computer 3-298. Replace the memory module cover.9. Reboot the computer, and press <F2> when prompted to enter the Setup pro

Page 143 - Regulatory Notices C-3

3-30 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide6. Turn on the computer. Is the display on?Allow one minute for the compu

Page 144 - System User’s Guide

Troubleshooting Your Computer 3-312. Press the <Fn><F8> key combination on the integrated keyboard several times. Does an image appear on

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3-32 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideIf a system error message indicates a port problem or if equipment connec

Page 146

Troubleshooting Your Computer 3-33Is the problem resolved?Ye s. The problem is resolved.No. Go to step 5.5. Insert your diagnostics diskette into dri

Page 147 - &ODVV$,7(

viii:KHQ5HPRYLQJRU,QVWDOOLQJ0HPRU\0RGXOHVBefore removing or installing memory modules, perform the following steps in the sequence i

Page 148 - &ODVV$'HYLFH

3-34 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide6. Attempt another print operation on the parallel printer.Does the print

Page 149 - EMI ( B )

Troubleshooting Your Computer 3-35For information on the Setup program, see Chapter 2, “Customizing System Fea-tures.” Is the Infrared Port option set

Page 150 - $FSUZGJLBDKJ

3-36 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide7URXEOHVKRRWLQJ$XGLR)XQFWLRQVThis section provides a procedure for tro

Page 151 - Regulatory Notices C-11

Running the Dell Diagnostics 4-1&+$37(55XQQLQJWKH'HOO'LDJQRVWLFVUnlike many diagnostic programs, the Dell Diagnostics allows you t

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4-2 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide:KHQWR8VHWKH'HOO'LDJQRVWLFVWhenever a major component or d

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Running the Dell Diagnostics 4-35. In the Power menu of the Setup program, confirm the following default settings:Power Management Mode [Customized]CP

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4-4 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideFor a quick check of your system, select the Run Quick Tests option. This

Page 155 - &DQDGD2QO\

Running the Dell Diagnostics 4-5.To select an option from the Diagnostics Menu, highlight the option and press <Enter>, or press the key that co

Page 156 - 3UHYLRXV3U RG XFWV

4-6 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide&RQILU PLQJWKH6 \V WHP& RQIL JXU DWLR Q ,QIRUPDWLRQ When y

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Running the Dell Diagnostics 4-7Whenever one of the eight options is selected, additional choices become available. The following subsections explain

Page 158

ix3URWHFWLQJ$JDLQVW(OHFWURVWDWLF 'LVFKDUJHStatic electricity can harm electronic components inside your computer. To prevent static damage, d

Page 159

4-8 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideSelect in the Subtest menu allows you to select individual subtests to tai

Page 160

Running the Dell Diagnostics 4-9 This parameter specifies the number of times the tests run when you select Run. To change the default, type in the d

Page 161

4-10 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting GuideIf the Pause for User Response parameter is set to No, the diagnostics ig

Page 162

Running the Dell Diagnostics 4-11Ordinarily, all error messages appear only on the display. This parameter allows you to direct error messages to eith

Page 163 - See also

4-12 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide.H\+HOSKey-Help displays a list of key controls available for t

Page 164

Running the Dell Diagnostics 4-13RAM Quick TestComprehensive TestCache RAM TestTests the RAM.System Set CMOS Confidence TestDMA Controller TestReal-Ti

Page 165

4-14 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide(UURU0HVVDJHVWhen you run a test group or subtest in the diagnostics, e

Page 166

Running the Dell Diagnostics 4-15that the software is functioning properly by moving it to another computer and running it there.) The computer perio

Page 167

4-16 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide Parity errors or page fault failures (any error message that contains t

Page 168

Running the Dell Diagnostics 4-17 Coprocessor Error Exception TestVerifies the math coprocessor’s ability to handle errors and to send IRQs to the mi

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