Dell Latitiude E6500 User Manual

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Dell™Latitude™E6500ServiceManual
Troubleshooting
Before Working on Your Computer
Base Assembly
Hinge Covers
Hard Drive
WLAN/WiMax Cards
WWAN Card
WPAN/UWB Cards
Flash Cache Modules
Fan
Processor Thermal-Cooling Assembly
Processor Module
Memory
Coin-Cell Battery
Optical Drive
LED Cover
Keyboard
Right-Speaker and Fingerprint Reader Cover
Palm Rest Assembly
Card Cage
System Board Assembly
I/O Daughter Card
Modem
Power Module
Display
Flashing the BIOS
Notes, Cautions, and Warnings
IfyoupurchasedaDELL™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft
®
Windows
®
operating systems are not applicable.
Information in this document is subject to change without notice.
©2008-2009DellInc.Allrightsreserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows Start button logo are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark of Bluetooth SIG Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model PP30L
September2009Rev.A02
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates potential for property damage, personal injury, or death.
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Summary of Contents

Page 1

Dell™Latitude™E6500ServiceManual Troubleshooting Before Working on Your Computer Base Assembly Hinge Covers Hard Drive WLAN/WiMax Cards WWA

Page 2 -  Base Assembly

Back to Contents Page  Coin-Cell Battery Dell™Latitude™E6500ServiceManual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery

Page 3

Back to Contents Page 

Page 4 - Recommended Tools

Back to Contents Page  Processor Module Dell™Latitude™E6500ServiceManual Removing the Processor Module Replacing the Processor Module 

Page 5 - Replacing the Battery

 7. Lift the processor module from the ZIF socket. Replacing the Processor Module Before working inside your computer, read the safety informatio

Page 6

Back to Contents Page  Processor Thermal-Cooling Assembly Dell™Latitude™E6500ServiceManual Removing the Processor Thermal-Cooling Assembly

Page 7 -  Flashing the BIOS

 Integrated Graphics Thermal-Cooling Assembly If you have purchased a system board with integrated graphics, follow these steps:  1. Follow the in

Page 8 -  Card Cage

 3. Replace the fan (see Replacing the Fan).  4. Replace the bottom of the base assembly (see Removing the Bottom of the Base Assembly).  5.

Page 9

Back to Contents Page  I/O Daughter Card Dell™Latitude™E6500ServiceManual Removing the I/O Daughter Card Replacing the I/O Daughter Card

Page 10 -  Coin-Cell Battery

5. Replace the palm rest assembly (Replacing the Palm Rest Assembly).  6. Replace the hinge covers (see Replacing the Hinge Covers).  7. Repla

Page 11 - Back to Contents Page

Back to Contents Page  Display Dell™Latitude™E6500ServiceManual Removing the Display Assembly Before working inside your computer, read the

Page 12 -  Processor Module

Back to Contents Page  Base Assembly Dell™Latitude™E6500ServiceManual Removing the Bottom of the Base Assembly Replacing the Bottom of th

Page 13

 8. Turn the computer top-side up.  9. Open the display to 90-degrees and lift the display assembly off the base assembly. Replacing the Dis

Page 14

  3. Lift and unsnap the bezel from the left and right sides, and the top and the bottom of the display panel.  4. Once all snaps are released,

Page 15

 1. Disconnect the inverter backlight cable from the inverter.   2. Lift the display panel out of the display cover and lay the display panel f

Page 16

Replace the display panel brackets if you removed them (see Replacing the Display Panel Brackets).  Replacing the CCFL Display Panel  1. Connect t

Page 17 -  I/O Daughter Card

Removing the Display Panel Brackets  1. Remove the two M2.5 x 5-mm screws (and two plastic plugs for CCFL displays) from the display panel brackets

Page 18

 Replacing the Display Inverter Before working inside your computer, read the safety information that shipped with your computer. For additional s

Page 19 -  Display

Replacing the Camera and Microphone Assembly Before working inside your computer, read the safety information that shipped with your computer. For a

Page 20 - Removing the Display Bezel

Removing the Display Cover Before working inside your computer, read the safety information that shipped with your computer. For additional safety b

Page 21 - Removing the Display Panel

  4. Replace the display panel (see Replacing the Display Panel).  5. Replace the display bezel (see Replacing the Display Bezel).  6. Repla

Page 22

Back to Contents Page  Fan Dell™Latitude™E6500ServiceManual Removing the Fan Replacing the Fan Removing the Fan Before working inside

Page 23

Back to Contents Page 

Page 24 - Display Inverter

Back to Contents Page  Flash Cache Modules Dell™Latitude™E6500ServiceManual Removing an FCM Replacing an FCM Before working inside your

Page 25

Replacing an FCM     1. Slide the FCM card into the connector.  2. Press the card down to the alignment post and hold in position.  3. R

Page 26

Back to Contents Page  Hard Drive Dell™Latitude™E6500ServiceManual Removing the Hard Drive Replacing the Hard Drive Removing the Hard

Page 27 - Removing the Display Cover

Replacing the Hard Drive  1. If you are replacing the hard drive with a new one, remove the new drive from its packaging. Save the original pac

Page 28

Back to Contents Page  Hinge Covers Dell™Latitude™E6500ServiceManual Removing the Hinge Covers Replacing the Hinge Covers Removing the

Page 29 - Replacing the Fan

Back to Contents Page  Keyboard Dell™Latitude™E6500ServiceManual Removing the Keyboard Replacing the Keyboard Removing the Keyboard B

Page 30 -  Flash Cache Modules

 4. Replace the dashboard panel from the top of the keyboard and carefully snap the panel.  5. Replace the LED cover (see Replacing the LED Cov

Page 31 - Replacing an FCM

Back to Contents Page  LED Cover Dell™Latitude™E6500ServiceManual Removing the LED Cover Replacing the LED Cover Removing the LED Cove

Page 32 -  Hard Drive

Back to Contents Page  Memory Dell™Latitude™E6500ServiceManual Removing a Memory Module Replacing a Memory Module Operation of the Com

Page 33 - Replacing the Hard Drive

 2. Grasp the module at the side edges and pull it straight away from the connector. Place the module into anti-static packaging.  DIMM A   1.

Page 34 -  Hinge Covers

Back to Contents Page  Before Working on Your Computer Dell™Latitude™E6500ServiceManual Recommended Tools What You Need to Know for Your

Page 35 -  Keyboard

The DIMM A socket is the one closest to the system board. If a memory module is installed in the DIMM B socket, it must be removed before a memory mod

Page 36

Back to Contents Page  Modem Dell™Latitude™E6500ServiceManual Removing the Modem Replacing the Modem Removing the Modem Before workin

Page 37 -  LED Cover

 7. Replace the hinge covers (see Replacing the Hinge Covers).  8. Replace the bottom of the base assembly (see Replacing the Bottom of the Bas

Page 38 -  Memory

Back to Contents Page  Optical Drive Dell™Latitude™E6500ServiceManual Removing the Optical Drive Replacing the Optical Drive The optica

Page 40 - Operation of the Computer

Back to Contents Page  Palm Rest Assembly Dell™Latitude™E6500ServiceManual Removing the Palm Rest Assembly Replacing the Palm Rest Assemb

Page 41 -  Modem

 14. Use the blue pull tab to disconnect the wireless catcher cable from the system board.  15. Lift the lever up to disconnect the speaker cab

Page 42

4. Connect the contactless smart-card cable, the touch pad cable, the speaker cable, the wireless switch cable, and the fingerprint reader cable (opti

Page 43 -  Optical Drive

Back to Contents Page  Power Module Dell™Latitude™E6500ServiceManual Removing the Power Module Replacing the Power Module Removing the

Page 44

Replacing the Power Module Before working inside your computer, read the safety information that shipped with your computer. For additional safety

Page 45 -  Palm Rest Assembly

 5. Remove any installed cards.   6. Turn the computer over. Removing the Battery  1. Slide the battery release latches to the open position

Page 46

Back to Contents Page  Right-Speaker and Fingerprint Reader Cover Dell™Latitude™E6500ServiceManual Removing the Right-Speaker and Fingerprin

Page 47

Replacing the Right-Speaker and Fingerprint Reader Cover Before working inside your computer, read the safety information that shipped with your c

Page 48 -  Power Module

Back to Contents Page  System Board Assembly Dell™Latitude™E6500ServiceManual Removing the System Board Assembly Replacing the System Boa

Page 49 - Replacing the Power Module

26. Lift the top right edge of the system board to disconnect it from the I/O daughter card, then carefully lift the system board out of the computer.

Page 50

 17. Replace the processor (see Replacing the Processor Module).  18. Replace the processor thermal-cooling assembly (see Replacing the Processo

Page 51

Back to Contents Page Dell™Latitude™E6500ServiceManual IfyoupurchasedaDELL™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft

Page 52 -  System Board Assembly

Back to Contents Page  Troubleshooting Dell™Latitude™E6500ServiceManual Troubleshooting Tools Solving Problems Dell Technical Update S

Page 53

2. Type hardware troubleshooter in the search field and press <Enter> to start the search.  3. In the Fix a Problem section, click Hardware

Page 54

Diagnostics Main Menu).  6. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.  7. Close the Ma

Page 55

Press <Tab> to select the test you want to run and then press <Enter>. After Test System is selected, the following menu appears: For any

Page 56 -  Troubleshooting

Back to Contents Page 

Page 57 - Dell™Diagnostics

 4. See the program documentation for installation instructions. Windows Vista:  1. Click Start ® Control Panel® Programs® Programs and Featu

Page 58 - Dell Diagnostics Main Menu

 Test the drive l Insert another disc to eliminate the possibility that the original drive is defective. l Insert a bootable floppy disk and resta

Page 59 - Error Messages

1. Click Start and click My Computer.  2. Right-click Local Disk C:.  3. Click Properties ® Tools ® Check Now.  4. Check the box Scan for

Page 60 - Solving Problems

Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, se

Page 61 - Hard drive problems

 1. Click Start ® Control Panel ® Programs ® Use an older program with this version of Windows.  2. In the welcome screen, click Next.  3.

Page 62 - IEEE 1394 Device Problems

Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.  If the power light is green and the computer is not responding See Diagnostic

Page 63 - A program stops responding

Adjust the Windows volume control Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up

Page 64 - Power Problems

Back to Contents Page  WLAN/WiMax Cards Dell™Latitude™E6500ServiceManual Removing a WLAN/WiMax Card Replacing a WLAN/WiMax Card Before

Page 65 - Sound and Speaker Problems

   1. Slide the WLAN/WiMax card into the connector.  2. Press the card down to the alignment post and hold in position.  3. Tighten the scr

Page 66 - Video and Display Problems

Back to Contents Page  WPAN/UWB Cards Dell™Latitude™E6500ServiceManual Removing a WPAN/UWB Card Replacing a WPAN/UWB Card Before workin

Page 67 -  WLAN/WiMax Cards

Back to Contents Page  Flashing the BIOS Dell™Latitude™E6500ServiceManual Flashing the BIOS From a CD/DVD Flashing the BIOS From the Hard

Page 68

Replacing a WPAN/UWB Card     1. Slide the WPAN/UWB card into the connector.  2. Press the card down to the alignment post and hold in posit

Page 69 -  WPAN/UWB Cards

Back to Contents Page  WWAN Card Dell™Latitude™E6500ServiceManual Removing a WWAN Card Replacing a WWAN Card Before working inside your

Page 70 - Replacing a WPAN/UWB Card

    1. Slide the WWAN card into the connector.  2. Press the card down to the alignment post and hold in position.  3. Replace the M2 x 3

Page 71 -  WWAN Card

Back to Contents Page  Card Cage Dell™Latitude™E6500ServiceManual Removing the Card Cage Replacing the Card Cage Removing the Card Cag

Page 72

Back to Contents Page 

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