Dell Latitude C800 User Manual download pdf (Page 31)

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UnderstandingErrorMessages:Dell™Latitude™C800User'sGuide

Your application programs, operating system, and the computer itself can identify problems and alert you to them. When this occurs, a message

may appear on the computer's display or on an external monitor (if one is attached), or a flash code may be emitted.

If an error message appears on the display or external monitor, make a note of the message. For an explanation of the message and suggestions

for correcting any errors, see "System Error Messages." The messages are listed alphabetically.

System Error Messages

NOTE: If the message is not listed in "System Error Messages," see the documentation for the application program that was running at

the time the message appeared and/or the operating system documentation for an explanation of the message and a recommended

action.

Message

Cause

Action

Auxiliary device failure

The touch pad, track stick, or external PS/2

mouse may be faulty.

If you are using an external mouse only, check the

connection for a loose or improperly connected cable. If the

problem persists, enable the Pointing Device option. If the

problem persists, call Dell for technical assistance.

Bad command or file name

The command you entered does not exist or

is not in the pathname you specified.

Make sure that you have typed the command correctly,

placed spaces in the proper location, and used the correct

pathname.

Cache disabled due to

failure

The primary cache internal to the

microprocessor has failed.

Call Dell for technical assistance.

CD drive controller

failure 1

The CD drive does not respond to

commands from the computer.

Turn off the computer, remove the drive, and boot the

computer from a bootable floppy disk. Then turn off the

computer again, reinstall the drive, and reboot the

computer. If the problem persists, try another drive. Then run

the CD drive tests in the Dell Diagnostics.

Data error

The floppy or hard drive cannot read the

data.

Run the appropriate utility to check the file structure of the

floppy drive or hard drive. See the documentation that came

with your operating system.

Decreasing available

memory

One or more memory modules may be faulty

or improperly seated.

Reseat the memory modules and, if necessary, replace

them.

Disk C: failed

initialization

The hard drive failed initialization.

Run the hard drive tests in the Dell Diagnostics.

floppy drive 0 seek

failure

A cable may be loose, or the system

configuration information may not match the

hardware configuration.

Run the floppy drive tests in the Dell Diagnostics. If error is

not corrected, have the cables checked by an authorized

service technician.

Diskette read failure

A cable may be loose, or the floppy disk may

be faulty.

If the access light lights up, try a different floppy disk.

Diskette subsystem reset

failed

The floppy drive controller may be faulty.

Run the floppy drive tests in the Dell Diagnostics.

Diskette write-protected

Because the floppy disk is write-protected,

the operation cannot be completed.

Slide the write-protect notch up.

Drive not ready

No floppy disk is in the floppy drive, or no

hard drive is in the drive bay. The operation

requires a floppy disk in the drive or a hard

drive in the bay before it can continue.

Put a floppy disk in the drive, or push the floppy disk all the

way into the drive until the eject button pops out. Or, install a

hard drive in the drive bay.

Error reading PCMCIA

card

The computer cannot identify the PC Card.

Reseat the card or try another PC Card that you know

works.

Extended memory size has

changed

The amount of memory recorded in NVRAM

does not match the memory installed in the

computer.

Reboot the computer. If the error appears on the display

again, call Dell for technical assistance.

Gate A20 failure

An installed memory module may be loose.

Reseat the memory modules and, if necessary, replace

them.

General failure

The operating system is unable to carry out

the command.

This message is usually followed by specific information—

for example, Printer out of paper.Respondby

taking the appropriate action.

Hard-disk drive

configuration error

The computer cannot identify the drive type.

Turn off the computer, remove the drive, and boot the

computer from a bootable floppy disk. Then turn off the

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Dell Latitude C800 User Manual Page 31

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