Dell GX520 - OptiPlex - 512 MB RAM User's Guide Page 207
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6. Type 1 to start the Drivers and Utilities CD menu.
7. Type 2 to start the Dell Diagnostics.
8. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
9. When the Dell Diagnostics Main Menu appears, select the test you want to run.
Dell Diagnostics Main Menu
1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and
problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell
3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.
5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
System Lights
Your power button light and hard-drive light may indicate a computer problem.
Option
Function
Express Test
Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to
increase the possibility of tracing the problem quickly.
Extended
Test
Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically.
Custom Test
Tests a specific device. You can customize the tests you want to run.
Symptom
Tree
Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
Your computer's Service Tag is listed in the System Info option in system setup.
Tab
Function
Results
Displays the results of the test and any error conditions encountered.
Errors
Displays error conditions encountered, error codes, and the problem description.
Help
Describes the test and may indicate requirements for running the test.
Configuration
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays
the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on
your computer or all devices attached to your computer.
Parameters
Allows you to customize the test by changing the test settings.
Power Light
Problem Description
Suggested Resolution
Solid green
Power is on, and the computer is operating normally. On
the desktop computer, a solid green light indicates a
network connection.
No corrective action is required.
Blinking green
The computer is in a power-saving mode (Microsoft®
Windows®XP).
Press the power button, move the mouse, or press a key
on the keyboard to wake the computer.
Blinks green several times and then
turns off
A configuration error exists.
Check the diagnostic lights to see if the specific problem is
identified.
Solid yellow
The Dell Diagnostics is running a test, or a device on the
system board may be faulty or incorrectly installed.
If the Dell Diagnostics is running, allow the testing to
complete.
- Mini Tower Computer 1
- Desktop Computer 1
- Small Form Factor Computer 1
- Advanced Features 2
- Security 3
- Password Protection 3
- System Password 4
- Administrator Password 5
- System Setup 6
- System Setup Options 7
- Boot Sequence 9
- Booting to a USB Device 10
- Clearing CMOS Settings 12
- Hyper-Threading 12
- Power Management 13
- Battery 14
- Before You Begin 16
- Chassis Intrusion Switch 20
- Cleaning Your Computer 23
- Desktop Computer 26
- Finding Information 27
- Operating System CD 28
- Getting Help 30
- Problems With Your Order 31
- Product Information 31
- Before You Call 32
- Contacting Dell 32
- Glossary 41
- Memory 53
- Removing Memory 54
- Mini Tower Computer 59
- PCI Express Cards 67
- Removing a PCI Express Card 69
- Removing a Hard Drive 76
- Adding a Second Hard Drive 78
- Drive-Panel Inserts 79
- Power Supply 101
- DC Power Connectors 102
- DC Power Connector P2 103
- DC Power Connector P4 103
- DC Power Connector P7 103
- FCC Notices (U.S. Only) 109
- Drivers 113
- Creating a Restore Point 114
- Before You Begin 115
- Reinstalling Windows XP 116
- Removing the System Board 118
- Desktop System Board Screws 119
- Replacing the System Board 120
- Desktop Computer 121
- Back View 122
- Back-Panel Connectors 122
- Inside Your Computer 123
- System Board Components 124
- Jumper Settings 124
- PCI Cards 126
- Removing a PCI Card 127
- Serial Port Adapters 132
- Drives 136
- CD/DVD Drive 137
- Installing a CD/DVD Drive 138
- Floppy Drive 139
- Installing a Floppy Drive 140
- Hard Drive 141
- Installing a Hard Drive 142
- I/O Panel 144
- Processor 146
- Installing the Processor 147
- DC Power Connector P3 152
- DC Power Connector P5 and P6 152
- Back to Contents Page 157
- Front View 158
- PCI Cards 163
- Abbreviations and Acronyms 185
- Small Form Factor Computer 185
- Solving Problems 186
- Keyboard Problems 187
- A program stops responding 188
- A program crashes repeatedly 188
- A solid blue screen appears 188
- Memory Problems 189
- Mouse Problems 189
- Network Problems 190
- Power Problems 190
- Printer Problems 191
- Restoring Default Settings 192
- Sound and Speaker Problems 192
- Video and Monitor Problems 193
- Mini Tower Computer 204
- Dell Diagnostics 206
- System Lights 207
- Diagnostic Lights 208
- Beep Codes 209
- Error Messages 210
- Microsoft 212
- Windows 212
- Warranty 223
- Adding User Accounts 225
- Fast User Switching 225
- Network Setup Wizard 225
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