Dell 1320c Network Color Laser Printer User Manual

Dell™ColorLaserPrinter1320cUser'sGuide Notes, Notices, and Cautions   Information in this document is subject to change without notice

Installing the PHD (Print Head Device) Unit 1. Press the button (right side) and open the front cover.  2. Turn the four PHD lock levers counterc

Are the width and length guides on the print media sources adjusted correctly? Yes. No. Use the correct print media. Is the Tray 1 installed correctly

Regi jam Exit Jam Multi-feed jam No. Use the dry paper. Is the problem recovered? Yes. The task is complete. No. Flex print media before loading it

Creased/stained paper  Is the problem recovered? Yes. The task is complete. No. Replace the separator roller. See "Replacing Separator Roller&

Other Problems Contacting Service  When you call for printer service, be prepared to describe the problem you are experiencing or the error message

back to contents page Maintaining Your Printer Periodically, your printer requires you to complete certain tasks to maintain optimum print quality. I

number appears. Type your Dell printer Service Tag number in the field provided. Your Service Tag number is located inside the side cover of your prin

2. Push the latch(es) backwards to pop open the toner cartridge(s) that you want to replace.  3. Pull the cartridge holder until it clicks, and t

3. Close the side cover.  Replacing the PHD (Print Head Device) Unit 1. Ensure that the printer is turned off. 2. Press the button (right side)

Installing the PHD Unit 1. Open the PHD packaging.  2. Pull out the PHD unit from the packaging.  3. Completely remove the eight yellow ribbon

5. Insert the PHD unit until it is seated properly and turn the four PHD lock levers clockwise to lock the PHD unit.  6. Carefully remove the fro

5. Use the small gray tabs to place the PHD unit back into the printer completely.  6. Turn the four PHD lock levers clockwise to lock the PHD, a

 Dell fuser is available only through Dell. To order by phone, see "ContactingDell™"onpage215.  Dell recommends Dell fuser for your pr

3. By turning the right side of the fuser towards the rear of printer, insert the right notch into the holder inside the printer.  4. Close the f

Dell separator rollers are available only through Dell. To order by phone, see "ContactingDell™"onpage215.  Dell recommends Dell separa

2. Insert the separator roller into the axle till it snaps fit so the protrusions fit completely into the slots and the roller hook reseats into the

 4. Clean the separator roller inside the printer with a clean dry cotton swab.  5. Insert the PHD unit until it stops and turn the four PHD lo

6. Close the front cover. Cleaning the CTD Sensor Inside the Printer  Clean the CTD sensor only when an alert for the CTD sensor is shown on the S

Adjusting Color Registration  To adjust the color registration when you first install the printer or after moving it to a new location, follow the pr

back to contents page CAUTION: After printing the color registration chart, do not turn off the printer until the printer motor has stopped running.

back to contents page Printer Specifications  OS Compatibility Power Supply Dimensions Memory Page Description Language (PDL)/Emulation,

Page Description Language (PDL)/Emulation, Operating System, and Interface MIB Compatibility  A Management Information Base (MIB) is a database cont

back to contents page Connecting Your Printer  Choosing the Right Cable Connecting the Printer Directly to a Computer Turn On the Printer Co

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back to contents page Safety and Regulatory Information  Safety Information Regulatory Notices FCC Notice (U.S. Only) Noise Emissions Levels

A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to any Dell device to reduce the possibility of interference wi

 A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Inc. Products

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   CE Mark Notice  This equipment complies with the essential requirements of the European Union Directive 1999/5/EC.  InformaciónparaNO

 Lainformaciónsiguienteseproporcionaeneldispositivoodispositivosdescritosenestedocumento,encumplimientoconlosrequisitosdelaNorma

 The EPA's ENERGY STAR program is a joint effort between the EPA and manufacturers to reduce air pollution by promoting energy-efficient product

back to contents page Appendix  Dell Technical Support Policy Warranty and Return Policy Recycling Information ContactingDell™ Dell Technic

[email protected] (Canada only) Warranty and Return Policy  Dell Computer Corporation ("Dell") manufactures its hardware products from

Microsoft® Windows® 2000, Windows XP, Windows XP 64-bit Edition, Windows Server® 2003, Windows Server 2008, Windows Vista®, and Windows Vista 64-bit E

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       ContactingDell™  For customers in the United States, call 800-WWW-Dell (800-999-3355).  Dell™provides several online and tele

back to contents page Installing Printer Drivers  Personal Printer Setup Network Printer Setup Troubleshooting Instructions Personal Printer S

e. Select TCP/IP Settings from the list at the left side of the page. If the IP address is 0.0.0.0, wait for a few minutes to resolve the IP address

Before you start remote installation, perform the following procedures. Allow Print Spooler to Accept Client Connections 1. Click Start® Run. For Win

1. Click Start® Administrative Tools. 2. Click Services. 3. Right-click Remote Registry and select Start. 4. Right-click Remote Registry and select

1. Insert the Drivers and Utilities CD into your computer to start Easy Setup Navigator. 2. Press Software Installation to launch the installation so

 Values: Troubleshooting Instructions  Use the Customer Mode to locate the unit in the printer that causes a problem. Checking the printer operatio

 To attach the printer to a network: 1. Ensure that the printer, computer, and any other attached devices are turned off and unplugged. 2. Remove th

Turn On the Printer 1. Plug one end of the printer power cable into the socket at the back of the printer and the other end into a properly grounded o

5. Select TCP/IP Settings from the list at the left side of the page. The TCP/IP Settings page is displayed. 6. Select the mode from IP Address Mode

back to contents page Dell Printer Configuration Web Tool  Using the Dell Printer Configuration Web Tool  One of the features of the Dell™Printe

2. Click Dell Color Laser 1320c listed in Printer Name. The Dell Color Laser 1320c Launcher window opens. 3. Click the Tool Box button. The Tool Box

Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer

3. Click Edit Languages in the General tab. 4. Specify the display language in order of preference in the Languages in order of preference list. For

Right Frame  The Right Frame is located at the right side of all pages. The contents of the Right Frame correspond to the menu that you select in the

Printer Status  Use the Printer Status menu to check the status of consumables, hardware, and specifications of the printer.  The following pages ar

 Purpose:  When printer errors occur such as running out of paper or running out of toner cartridge, the details of all alerts or indications of err

Completed Jobs  Purpose:  To check the completed print jobs. Up to the last 22 print jobs are displayed. Click Refresh to update the screen.  Value

 Reports  Purpose:  To print various types of reports and lists.  Values: Low Toner Alert Tone Displays whether the printer sounds the tone when

Printer Settings  The Printer Settings tab includes System Settings page.  System Settings  Purpose:  To configure the basic printer settings.  V

 Adjust BTR  Purpose:  To specify the reference voltage settings for the transfer roller.  Values:  Adjust Fuser  Purpose:  To specify the tem

Auto Registration Adjustment  Purpose:  Specifies whether to adjust the color registration automatically.  Values:   Color Registration Adjustme

Reset Defaults  Purpose:  To initialize the non-volatile memory (NVM). After executing this function and rebooting the printer, all the menu paramet

back to contents page Dell™ColorLaserPrinter1320cUser'sGuide   Click the links on the left for information on the features, options, and

Print Server Settings  Use the Print Server Settings menu to set the type of printer interface and necessary conditions for communications.  The fol

 E-Mail Alert Setup Page  Purpose:  To verify the current settings of SMTP/POP (Simple Mail Transfer Protocol/Post Office Protocol) used for the e-

 Port Settings  Purpose:  To specify whether to enable or disable printing ports and management protocol features.  Values:  TCP/IP  Purpose: 

 E-Mail Alert  Purpose:  To configure detailed settings for E-Mail Alert. This page can also be displayed by clicking E-Mail Alert in the Left Fram

 SNMP  Purpose:  To configure the detailed settings of SNMP.  Values:  IP Filter  Purpose:  To configure the detailed settings for the IP Filt

Setup Procedure  You can set up to a maximum of five items and the first item takes priority. Enter the shortest address first before proceeding to t

Purpose:  To set or change the password that is required to access the printer setup parameters from the Dell Printer Configuration Web Tool.  Set t

To verify the histories of copying. Print Volume  The Printer Volume menu includes the Print Volume and Dell ColorTrack pages. Print Volume  Purpose

back to contents page Print Media Guidelines Print media is paper, labels, envelopes, and coated paper among others. Your printer provides high-qual

Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton possess characteristics that can

 To order replacement toner cartridges or supplies from Dell: 1. Double-click the icon on your desktop.  2. Visit the Dell Printer Supplies websit

Selecting Preprinted Forms and Letterhead  When selecting preprinted forms and letterhead paper for the printer:  l Use grain long papers for best

l Paper should be punched at the paper manufacturer and not drilled into paper already packaged in a ream. Drilled paper can cause jams when multiple

l Set the paper type to Label from the printer driver.  l Do not load labels together with paper in the same tray. This may result in a jam. 

Print Media Supported  Setup Paper Type  Kakukei 3 (216x277mm) Y Y C5 (162x229mm) Y Y Monarch (3.875x7.5 in) Y Y Envelope #10 (4.125x9.5 in) Y Y DL(

back to contents page Coated 106-163 (Low Speed) Inkjet printer paper cannot be used. Coated Thick 164-216 (Low Speed) Inkjet printer paper cannot be

back to contents page Loading Print Media  Loading print media properly helps prevent jams and ensures trouble-free printing.  Before loading print

2. Adjust the paper guides so they rest against the edges of the paper.  3. Before loading the print media, flex the sheets back and forth, and t

Loading the Envelope  To load an envelope in Tray 1, load envelopes with the flaps closed when the short-edges of the envelopes enter the printer, or

Loading the Envelope  To load an envelope in the single sheet feeder, insert the envelope with the flap closed when the short edge of the envelope fa

Manual Duplex Printing from Tray 1 Setting Method for Manual Duplex from Tray 1  When you start manual duplex printing, the instruction windows appea

back to contents page Finding Information  n USB cable n Ethernet cable NOTE: The following are options you need to buy separately.What are you

 2. After the even pages have finished printing out, stack the prints and turn the stack over.  3. Next print the odd pages. One sheet at a time,

back to contents page Operator Panel  Using the Operator Panel Understanding the Operator Panel Lights Restoring the factory settings Using th

Understanding the Operator Panel Lights  The operator panel lights mean different things, depending on their sequence. Orange or green lights that ar

Paper Conditions  The following table shows the paper status.  -  - - - - - Calibrating -  - - - - - Warming up -  - - - - - Waiting for incoming

 The following conditions prompt you to load paper and press the Continue key. Click the links in the right column for more information on what it me

Operator Call Errors  Press and hold the Continue button when an error occurs. You can obtain the detailed information from the operator call error.

Toner Errors Errors in the PHD Unit, Belt Unit, Fuser Unit, and CTD Sensor Fatal Errors  The following table shows fatal errors. Contact your Dell

ESS-Related Errors  -   - - - -   - CTD (Conductivity Temperature Depth) sensor failure -  -   - - -  - Fan motor failure -  -  -  -

Restoring the factory settings  You can restore the factory settings for your printer if you cannot use the printer with your computer.  To restore

back to contents page Printer Settings  You can change most system settings from your software programs. If your printer is attached to the network,

 back to contents page Answers to technical service and support questions Documentation for my printer The Dell Support website, support.dell.com pr

1. Click Start® All Programs® Dell Printers® Additional Color Laser Software® Status Monitor Console. The Printer Selection dialog box opens. 2. Clic

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back to contents page Understanding Tool Box Menus  The Tool Box allows you to view or specify the printer settings. You can also diagnose the print

Values: Reports  System Settings Power Saver Timer Mode 1 Displays the amount of time before the printer enters the Power Saver Timer Mode 1 (sleep

Purpose:  To print various types of reports and lists.  The reports are printed in the paper size specified in Printer Settings. The default is A4 o

Paper Density  Purpose:  To specify the paper density.  Power Saver Timer Mode 2*1 5-60 min Specifies the amount of time before the printer enters

 Values: Adjust BTR  Purpose:  To specify the reference voltage settings for the transfer roller.  Values: Adjust Fuser  Purpose:  Plain Norma

 To specify the temperature settings value for the fuser.  Values: Registration Adjustment  Purpose:  To print the color registration chart and t

Adjust Altitude  Purpose:  To adjust the height of the location to install the printer.  Values: Reset Defaults  Purpose:  To initialize the non

Initialize PrintMeter  Purpose:  To initialize the data for the print meter. After executing this function to automatically restart the printer, the

back to contents page About Your Printer  Operator Panel Protecting Your Printer  ThefollowingillustrationsshowthestandardDell™ColorLas

EWS (Embedded Web Server or Dell Printer Configuration Web Tool)  Purpose:  To print the server settings for the Dell Printer Configuration Web Tool

Machine Check  Purpose:  To check the mechanical operations of the printer.  Values: Paper Wrinkle Check Mode  Purpose:  To determine whether o

Environment Sensor Info  Purpose:  To display the information on the environment sensor in the printer by pressing the Get Environment Sensor Info b

 Purpose:  To clean the toner cartridges and PHD unit.  Values:  back to contents page CAUTION: Using the Refresh Mode consumes extra toner. Ton

back to contents page Understanding Your Printer Software  Printer Settings Utility  Use the Drivers and Utilities CD that shipped with your prin

  If you want to install the printer driver with the same settings to multiple computers running the same operating system, create a setup disk in

The Updater button updates the settings for the print driver. Troubleshooting  The Troubleshooting button opens the Troubleshooting Guide, which allo

back to contents page Printing  This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cance

There are several methods for canceling a print job. Canceling From the Printer Operator Panel  To cancel a print job after it has started printing:

 You can also print the printer settings page by the following.  l Press and hold the Continue button on the printer until the Ready/Data indicator

 For details on the operator panel, see "Operator Panel." Protecting Your Printer  To protect your printer from theft, you can use the o

back to contents page Setting Up for Shared Printing  Point and Print Peer-to-Peer  You can share your new printer on the network using the Dri

This method is usually the best use of system resources. The server handles driver modifications and print job processing. This lets network clients r

b. Select the printer you just created. c. Click File® Properties. d. From the General tab, click Print Test Page. When a test page prints succe

back to contents page Clearing Jams  Careful selection of appropriate print media and proper loading allow you to avoid most jams. See "Print M

Clearing Paper Jams From the Single Sheet Feeder 1. Pull the jammed paper out of the single sheet feeder. If no jammed paper can be found or it is

4. Close the front cover. 5. Insert the tray back into the printer, and push until it stops.  Clearing Paper Jams From the Tray 1 1. Pull the tr

4.Open the front cover by pushing the button (right side) and remove the jammed paper. Then, confirm that there are no scraps of paper remaining ins

4. Open the cover of the fuser and remove the jammed paper. 5. Close the cover of the fuser and press down the levers at both ends of the fuser. 

back to contents page Troubleshooting Guide  Basic Printer Problems Printing Problems Print Quality Problems Other Problems Contacting Ser

Print Quality Problems Print is too light.  All of the print is too light. Ensure the Tray 1 is securely inserted. Do not overfill the print media

back to contents page Installing the Toner Cartridges and PHD (Print Head Device) Unit  Installing the Toner Cartridges Installing the PHD (Prin

Part of the print is too light. the printer driver. Ensure Non-Dell Toner is not selected in the Printer Maintenance tab in the Tool Box. 1. Click

Toner smears or print comes off page.  If you are printing on an uneven print surface, change the paper type setting in the printer driver. For examp

Entire page is white.  Check the toner cartridges is installed correctly. 1. See "Installing the Toner Cartridges." Ensure the PHD u

Streaks appear on the page.  Part or all of the page prints in black.  Ensure that the developer motor statrs. 1. Contact Dell. Ensure that th

Pitched dots prints in color  Vertical blanks Print Setup tab in the printer driver. 1. Press [Printing Preferences], and then click the Print Se

Ghost Ensure the light path is not covered. 1. Remove the PHD unit, and keep in the dark place. See "Replacing the PHD (Print Head Device) U

Light fatigue   Fog  Bead-Carry-Out (BCO) the Apply New Settings button. 3. Click the Tool Box button. 4. Press the Print with A4(2) or Pri

Banding  Do Adjust Altitude if you install the printer in a high altitude location. 1. Click the Tool Box button. 2. Selects the value close

Auger mark  Abnormal noise Is the error print match with the pattern for the auger mark? Yes. Click the Tool Box button. 1. Press the Start butto

Jam/Alignment   Misfeed jam 5. Is the noise from Main Motor Operation Check matched? Yes. Contact Dell. The job prints, but the top and side