Dell A940 All In One Personal Printer User Manual download pdf (Page 64)

52 Troubleshooting

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Check the table below for specific instructions:

1 Press Power to turn the printer off.

2 Use both hands to lift the printer (scanner unit) until the scanner support

holds it open.

3 Turn the printer on.

The ink cartridge carrier moves and stops at the loading position unless the

printer is busy.

4 Remove the color ink cartridge.

Message: Problem: Do this:

Black cartridge

missing

The black cartridge is not

installed.

Install a black cartridge

(part number 7Y743).

Color cartridge

missing

The color cartridge is not

installed.

Install a color cartridge

(7Y745).

Cartridge Error The printer has detected

a short circuit in a

cartridge.

Complete the following

instructions.

1 2 ... 59 60 61 62 63 64 65 66 67 68 69 ... 101 102

Owner’s Manual 1
Finding information 3
Tag number 6
Accessing your User’s Guide 6
Notes, Notices, and Cautions 7
Safety information 8
Contents 9
3 Maintenance 10
4 Troubleshooting 11
5 Regulatory Notices 11
6 Appendix 11
. . . . . . . . . . . 82 12
Setting up your printer 14
Learning about your printer 3 15
NOTE: Button functions 15
(except Cancel) are 15
Operator panel menus 17
Photo Options menus 18
Accessing Print Properties 20
Using the Dell Photo Editor 21
Using your printer 25
Loading paper 26
16 Using your printer 28
Open the top cover 29
Printing 30
Print repeating images 32
Print a poster 32
Print a banner 34
Copying 36
Make color copies 37
Scanning 38
Enlarging or reducing images 39
Editing scanned images 41
Using special scan features 41
Using BVRP fax software 42
Configuring BVRP fax software 43
Using Fax Console 45
Configuring Fax Console 46
Fax troubleshooting 48
Maintenance 49
Ordering supplies 50
Replacing the ink cartridges 51
Aligning the ink cartridges 53
Troubleshooting 55
Setup troubleshooting 56
General troubleshooting 56
Document does not print 57
More troubleshooting 60
Paper Jam message 61
Cover Open message 62
Ink Low message 62
Paper Out message 63
Unlock Scanner message 63
Cartridge Error messages 63
Other error messages 65
Other help sources 66
Regulatory Notices 67
56 Regulatory Notices 68
Regulatory Notices 57 69
58 Regulatory Notices 70
Appendix 71
Contacting Dell 72
72 Appendix 84
What will Dell do? 85
How will you fix my product? 86
Appendix 75 87
76 Appendix 88
Appendix 79 91
Return Policy 92
Guarantee 92
Exclusions 92
Making a Claim 92
Appendix 81 93
Dell Computer Corporation 94
Appendix 83 95
84 Appendix 96
Limited Warranty 97
86 Appendix 98
Index 87 99
88 Index 100
Index 89 101
90 Index 102

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Dell A940 All In One Personal Printer User Manual Page 64

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