Dell A940 All In One Personal Printer User Manual download pdf (Page 65)

Troubleshooting 53

5 Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the black cartridge with a new

black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step

6 Reinstall the color cartridge and remove the black ink cartridge.

7 Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new

color cartridge.

If there is no error message (indicated by flashing lights), repeat steps 1–3

and then reinstall both ink cartridges.

8 Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed,

replace both of the cartridges.

Other error messages

1 Turn the printer off.

2 Wait a few seconds, and then turn the printer back on.

3 Send your document to print.

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Dell A940 All In One Personal Printer User Manual Page 65