Dell C3760n Color Laser Printer User Manual Page 15
- Page / 412
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Template Last Updated - 2/7/2007 Contents 13
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
29 Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Basic Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Display Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Print Quality Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
The output is too light
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Toner smears or print comes off
. . . . . . . . . . . . . . . . . . . . . . . 374
Random spots/Blurred images
. . . . . . . . . . . . . . . . . . . . . . . . 375
The entire output is blank
. . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Streaks appear on the output
. . . . . . . . . . . . . . . . . . . . . . . . . 377
Part or the entire output is black . . . . . . . . . . . . . . . . . . . . . . . 378
Pitched color dots
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Vertical blanks
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Ghosting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Light-induced fatigue
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Fog
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Bead-Carry-Out (BCO). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Jagged characters
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Banding
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Auger mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Wrinkled/Stained paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Damage on the leading edge of paper
. . . . . . . . . . . . . . . . . . . . 385
Jam/Alignment Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
The top and side margins are incorrect
. . . . . . . . . . . . . . . . . . . . 386
Color registration is out of alignment . . . . . . . . . . . . . . . . . . . . . 386
Images are skewed
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Tray1/Optional 550-Sheet Feeder Misfeed Jam
. . . . . . . . . . . . . . . . 388
MPF Misfeed Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Regi Jam (Exit Sensor On JAM)
. . . . . . . . . . . . . . . . . . . . . . . . 390
Exit Jam (Exit Sensor Off JAM)
. . . . . . . . . . . . . . . . . . . . . . . . 390
Tray1/Optional 550-Sheet Feeder Multi-feed Jam
. . . . . . . . . . . . . . 391
MPF Multi-feed Jam
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Noise
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Digital Certificate Problem
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Problems With Installed Optional Accessories
. . . . . . . . . . . . . . . . . . 395
Other Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
- User's Guide 1
- Contents 3
- Computers . . . . . 79 5
- Before Beginning 17
- Notes, Cautions, and Warnings 19
- Conventions 21
- Finding Information 23
- 22 Finding Information 24
- 24 Finding Information 26
- Product Features 27
- 26 Product Features 28
- About the Printer 29
- Rear View 30
- Space Requirements 31
- Additional Components 32
- Securing the Printer 32
- 32 About the Printer 34
- Removing Tape 37
- 36 Preparing Printer Hardware 38
- When Using PCL Driver 41
- When Using PS Driver 42
- When Using XPS Driver 48
- Software and Documentation 50
- Auto SSID Setup 57
- Manual SSID Setup 58
- Connecting Your Printer 67
- Direct Connection 68
- Network Connection 69
- Turning on the Printer 70
- Assigning an IP Address 73
- Verifying the IP Settings 75
- 74 Setting the IP Address 76
- Loading Paper 77
- Loading Paper 77 79
- 78 Loading Paper 80
- Direct Connection Setup 82
- Personal Installation 82
- Network Connection Setup 84
- Before Installation 88
- Computers 87 89
- Start Remote Registry 90
- Disable User Account Control 90
- Disable Simple File Sharing 91
- Software and 93
- Documentation 93
- Point and Print 94
- Peer-to-Peer 97
- Computers 97 99
- Computers 100
- When Using a USB connection 101
- When Using IP Printing 101
- When Using Bonjour 102
- When Using a USB Connection 102
- Mac OS X 10.3.9 or 10.4.11 105
- Setting Up the Queue 107
- Setup Overview 107
- Installing the Printer Driver 107
- Setting the Default Queue 108
- Using Your Printer 117
- Operator Panel 119
- Using the Number Pad 120
- Changing the Language 121
- 120 Operator Panel 122
- Overview 123
- Setting Up From Web Browser 124
- Overview of the Menu Items 126
- Page Display Format 128
- Left Frame 129
- Buttons in the Right Frame 130
- Printer Status 132
- Printer Events 133
- Printer Information 133
- Job List 133
- Completed Jobs 134
- Printer Settings Report 134
- Menu Settings 134
- Purpose: 139
- Va lu es : 139
- Printer Settings 140
- System Settings 140
- Network Settings 141
- USB Settings 141
- PCL Settings 142
- PostScript Settings 142
- PDF Settings 142
- Secure Settings 143
- Data Encryption 143
- USB Direct Print Defaults 145
- Printer Maintenance 145
- Paper Density 145
- Adjust Transfer Belt Unit 145
- Adjust 2nd BTR 145
- Adjust Fusing Unit 146
- Auto Registration Adjustment 146
- Reset Defaults 147
- Initialize PrintMeter 147
- Non-Dell Toner 148
- Adjust Altitude 148
- Clock Settings 148
- Web Link Customization 148
- Print Server Reports 149
- Print Server Setup Page 149
- E-Mail Alert Setup Page 152
- Print Server Settings 153
- Basic Information 153
- Port Settings 153
- E-Mail Alert 158
- Bonjour (mDNS) 160
- SNMP v1/v2c 160
- Wireless LAN 162
- AirPrint 164
- Google Cloud Print 164
- Proxy Server 164
- Reset Print Server 165
- Security 165
- Set Password 165
- Authentication System 165
- Kerberos Server 166
- LDAP Server 166
- LDAP Authentication 166
- IP Filter (IPv4) 169
- Copy Printer Settings 169
- Copy Printer Settings Report 170
- Print Volume 170
- Dell ColorTrack 170
- Tray Settings 171
- Starting the Tool Box 173
- Printer Setting Reports 173
- TCP/IP Settings 176
- Panel Language 177
- Maintenance 181
- Diagnosis 187
- Resetting Defaults 187
- When Using the Tool Box 188
- Report / List 189
- Admin Settings 190
- Paper Tray 191
- Paper Size 191
- Orientation 192
- Symbol Set 193
- Font Size 193
- Font Pitch 194
- Form Line 194
- Quantity 194
- Image Enhance 195
- Hex Dump 195
- Draft Mode 195
- LineTermination 195
- Default Color 196
- Ignore FormFeed 196
- 2 Sided Print 196
- Print Mode 196
- PDF Password 197
- Collation 197
- Output Size 197
- PS Error Report 198
- PS Job Time-out 198
- Paper Select Mode 198
- Ethernet 199
- Wireless Status 199
- Wireless Setup 199
- WPS Setup 201
- Reset Wireless 201
- Protocols 202
- Adobe Protocol 204
- Power Saver Timer 204
- Auto Reset 205
- Fault Time-out 205
- Job Time-out 205
- Date & Time 206
- Audio Tone 206
- Default Paper Size 207
- A4<>Letter Switch 207
- Auto Log Print 207
- Report 2 Sided Print 208
- Print ID 208
- Print Text 208
- Banner Sheet 208
- RAM Disk 209
- Substitute Tray 209
- Set Available Time 209
- Secure Job Expiration 209
- ColorTrack Mode 210
- Non Registered User 210
- Auto Color To Mono Print 211
- ColorTrack Error Report 211
- Letterhead 2 Sided 211
- Low Toner Alert Msg 211
- S/W Download 211
- Auto Reg Adjust 214
- Color Reg Adjust 215
- Initialize Print Meter 215
- Reset Fusing Unit 215
- Reset Transfer Belt Unit 215
- Clear Job History 216
- Clear Storage 216
- Format Hard Disk 216
- Panel Lock 217
- Function Enabled 217
- Hard Disk Over write 218
- Login Error 218
- Defaults Settings 218
- Print Menu 223
- Public Mail Box 224
- Select Document 225
- Print Start 225
- Document 225
- Output Color 226
- Select Tray 226
- MPF Paper Size 226
- MPF Paper Type 227
- 2 Sided Printing 227
- Multiple-Up 227
- Print Media Guidelines 231
- Fiber Content 232
- Envelopes 233
- Storing Print Media 235
- Supported Paper Types 236
- Paper Type Specifications 236
- Capacity 237
- Print Media Dimensions 237
- LETTERHEAD 238
- Loading Print Media 240
- Envelope #10, Monarch, or DL 241
- Using the MPF 242
- Linking Trays 242
- Printing 243
- Tips for Successful Printing 245
- Sending a Job to Print 245
- Canceling a Print Job 246
- Duplex Printing 247
- Secure Print 250
- Private Mail Box Print 250
- Public Mail Box Print 250
- Proof Print 251
- Storing Print Jobs 251
- Printing the Stored Jobs 251
- Deleting Stored Jobs 252
- Printing from USB Memory 252
- Supported File Formats 253
- For Windows Server 2008: 254
- For Windows Server 2008 R2: 254
- For Windows Server 2012: 254
- Printer Setup 255
- Printing With AirPrint 256
- When using the operator panel 257
- Printing From Google Chrome 258
- Printing a Report Page 258
- Printing 257 259
- 258 Printing 260
- Know Your Printer 261
- Printer Status Window 263
- Status Monitor Console 263
- User Setup Disk Creating Tool 263
- Software Update 264
- Printer Utility Software 264
- Operating systems 265
- Printer Status Message Area 266
- Printer Status Image Area 267
- Order Supplies button 267
- Preferences 268
- Service Tag button 269
- Distributions 269
- Printing system 269
- Printers list 270
- Settings button 270
- Details button 270
- Refresh button 270
- Close button 270
- Select Printer Model 272
- Order Online 272
- Order by Phone 272
- Dell and the Environment 273
- Update of status 273
- Port Number Settings 273
- Protocol Settings - SNMP 274
- Order URL 274
- ColorTrack Settings 275
- Server Response Time-Out 277
- Search Time-Out 277
- Domain Name 278
- Authentication Method 280
- Use Added Text String 280
- Setting the Printer Driver 280
- Dell ColorTrack Mode 281
- Specify Group Name 281
- Specify Job Owner 281
- Job Owner Name 281
- Password 281
- Managing Certificates 283
- When Using the Operator Panel 284
- Setting HTTPS Communication 284
- Setting a Digital Certificate 286
- Setting the Features 288
- Using Digital Certificates 294
- Typefaces and Fonts 295
- Bitmapped and Scalable Fonts 296
- Resident Fonts 297
- 296 Understanding Fonts 298
- 298 Understanding Fonts 300
- Symbol Sets 301
- 300 Understanding Fonts 302
- Error Codes 303
- Specifications 309
- Environment 310
- Optional Wireless Adapter 311
- 310 Specifications 312
- Maintaining Your Printer 313
- Conserving Supplies 315
- Ordering Supplies 315
- Storing Consumables 316
- Product 317
- Information Guide 317
- Installing a Toner Cartridge 318
- Replacing the Drum Cartridges 319
- Installing a Drum Cartridge 321
- Maintaining Your Printer 321 323
- Replacing the Fusing Unit 324
- Installing a Fusing Unit 325
- Maintaining Your Printer 327 329
- Removing the 2nd BTR 331
- Installing a 2nd BTR 331
- Maintaining Your Printer 331 333
- Replacing the Waste Toner Box 334
- Installing a Waste Toner Box 335
- Cleaning Inside the Printer 336
- Maintaining Your Printer 337 339
- Maintaining Your Printer 341 343
- Adjusting Color Registration 344
- Fast Scan 345
- Slow Scan 346
- 346 Maintaining Your Printer 348
- Removing Options 349
- Removing Options 349 351
- Removing Options 351 353
- Removing Options 353 355
- Avoiding Jams 357
- Clearing Jams 357 359
- Clearing Jams 360
- Clearing Jams 359 361
- Clearing Jams 361 363
- Clearing Jams 363 365
- Clearing Jams 365 367
- Remove the jammed paper 369
- 368 Clearing Jams 370
- Troubleshooting 371
- Basic Printer Problems 373
- Display Problems 373
- Printing Problems 373
- Print Quality Problems 374
- The output is too light 375
- 374 Troubleshooting Guide 376
- Random spots/Blurred images 377
- The entire output is blank 378
- Streaks appear on the output 379
- Pitched color dots 380
- Vertical blanks 381
- Ghosting 382
- Light-induced fatigue 383
- Bead-Carry-Out (BCO) 384
- Jagged characters 385
- Auger mark 386
- Wrinkled/Stained paper 387
- Jam/Alignment Problems 388
- Images are skewed 389
- 388 Troubleshooting Guide 390
- MPF Misfeed Jam 391
- Regi Jam (Exit Sensor On JAM) 392
- MPF Multi-feed Jam 393
- 392 Troubleshooting Guide 394
- Digital Certificate Problem 395
- 394 Troubleshooting Guide 396
- Other Problems 397
- Contacting Service 397
- 396 Troubleshooting Guide 398
- Appendix 399
- Warranty and Return Policy 402
- Contacting Dell 402
- Numerics 403
- Appendix 403 405
- Appendix 405 407
- Appendix 407 409
- Appendix 409 411
- 410 Appendix 412
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