Dell UCS-71 User's Guide

Dell™ PowerEdge™ RAIDController (PERC) H200 and6Gbps SAS HBAUser’s GuidePERC H200.book Page 1 Tuesday, July 13, 2010 4:15 PM

10 CAUTION: Safety InstructionsSAFETY: When Working Inside Your SystemBefore you remove the system covers, perform the following steps in the sequence

CAUTION: Safety Instructions 11You can also take the following steps to prevent damage from electrostatic discharge:• When unpacking a static-sensitiv

12 CAUTION: Safety InstructionsPERC H200.book Page 12 Tuesday, July 13, 2010 4:15 PM

Overview 13OverviewThe Dell™ PowerEdge™ RAID Controller (PERC) H200 and the 6Gbps SAS HBA cards are part of the third generation of the Dell Serial-At

14 OverviewFigure 2-1. 6Gbps SAS HBA Hardware ArchitectureOperating System SupportThe PERC H200 and 6Gbps SAS HBA cards support the following operatin

Overview 15About RAIDRAID is a group of multiple independent physical disks that provide high performance or better data availability by increasing th

16 OverviewFigure 2-2. Example of RAID 0RAID 1With RAID 1, data written to one disk is simultaneously written to another disk. If one disk fails, the

Overview 17RAID 10RAID 10 requires two or more mirrored sets working together. Multiple RAID 1 sets are combined to form a single array. Data is strip

18 OverviewPERC H200.book Page 18 Tuesday, July 13, 2010 4:15 PM

PERC H200 and 6Gbps SAS HBA Features 19PERC H200 and 6Gbps SAS HBA FeaturesThis section provides the specifications of the Dell™ PowerEdge™ RAID Contr

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indica

20 PERC H200 and 6Gbps SAS HBA FeaturesSupported operating systemsMicrosoft® Windows Server® 2003 family, Microsoft Windows Server 2008 family, Window

PERC H200 and 6Gbps SAS HBA Features 21Table 3-2 lists the specifications of the 6Gbps SAS HBA.Maximum number of physical disks configured in a single

22 PERC H200 and 6Gbps SAS HBA FeaturesLead Free YesSupported operating systems Microsoft Windows Server 2003 family, Microsoft Windows Server 2008 fa

PERC H200 and 6Gbps SAS HBA Features 23LED Port Activity Feature for 6Gbps SAS HBA OnlyThe 6Gbps SAS HBA controllers are equipped with port activity o

24 PERC H200 and 6Gbps SAS HBA FeaturesPhysical Disk Cache PolicyThe default cache policy on a physical disk is Enabled in SATA drives and Disabled on

Hardware Installation 25Hardware InstallationThis chapter describes how to install the Dell™ PowerEdge™ RAID Controller (PERC) H200 and 6Gbps SAS HBA

26 Hardware Installation6Insert the controller gently, but firmly, until the controller is firmly seated in the PCI-E slot. See Figure 4-1. NOTE: Fig

Hardware Installation 277Tighten the bracket screw, if any, or use the system’s retention clips to secure the controller to the system’s chassis.8For

28 Hardware InstallationFigure 4-3. Connecting the Cable for 6Gbps SAS HBA10Replace the cover of the system. See your system’s Hardware Owner’s Manual

Hardware Installation 29Installing the PERC H200 Modular Card NOTE: For more information on removing and installing blade system parts, see your syst

Contents 3Contents1 CAUTION: Safety Instructions. . . . . . . . . . 9SAFETY: General . . . . . . . . . . . . . . . . . . . 9SAFETY: When Working In

30 Hardware InstallationTo install your new storage controller card:1Unpack the new storage controller card and check for damage. NOTE: If the card i

Driver Installation 31Driver InstallationThe Dell™ PowerEdge™ RAID Controller (PERC) H200 and 6Gbps SAS HBA cards require software drivers to operate

32 Driver InstallationInstalling the Windows DriverThis section documents the procedures used to install the Windows driver.Creating the Driver MediaP

Driver Installation 334From the list of drivers displayed, select the driver that you require. Select the self-extracting zip file and click Run. Copy

34 Driver Installation3Press the <S> key. The system prompts for the driver media to be inserted. NOTE: The driver can be provided using a prop

Driver Installation 35Installing a Windows Server 2003, Windows Server 2008 or Windows Server 2008 R2 Driver for a New RAID ControllerPerform the foll

36 Driver InstallationUpdating the Windows DriverPerform the following steps to update the Windows driver for the PERC H200 card that is already insta

Driver Installation 3710Follow the steps in the wizard and browse to the location of the driver files.11Select the .inf file from the USB key or other

38 Driver InstallationThe package is a gzipped tar file. After downloading the package to a Linux system, perform the following steps:1Unzip the packa

Driver Installation 39Creating a DUD Using DKMSPerform the following steps to create the DUD using the DKMS tool. NOTE: The driver must be installed

4 Contents4 Hardware Installation . . . . . . . . . . . . . . 25Installing the PERC H200 and 6Gbps SAS HBA Cards. . . . . . . . . . . . . . . . . .

40 Driver InstallationInstalling SUSE Linux Enterprise Server Using the DUD NOTE: For information about creating a driver diskette, see "Creatin

Driver Installation 41Installing the RPM Package With DKMS SupportPerform the following steps to install the RPM package with DKMS support:1Uncompress

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PERC H200 and 6Gbps SAS HBA BIOS 43PERC H200 and 6Gbps SAS HBA BIOSThe BIOS of the Dell™ PowerEdge™ RAID Controller (PERC) H200 and 6Gbps SAS HBA card

44 PERC H200 and 6Gbps SAS HBA BIOSBooting With Multiple Controllers When booting a system with multiple PERC H200 and/or SAS 6 Gb HBA cards, ensure t

PERC H200 and 6Gbps SAS HBA BIOS 45Table 6-1. Functions of the Configuration UtilityFunction DescriptionAdapter List Lists all the PERC H200 and 6Gbps

46 PERC H200 and 6Gbps SAS HBA BIOS NOTE: The navigation hints for the Configuration Utility are displayed at the bottom of each screen. Online help

PERC H200 and 6Gbps SAS HBA BIOS 47Select New Volume TypeThe three options for creating a new volume are:• Create RAID 1 Volume• Create RAID 10 Volume

48 PERC H200 and 6Gbps SAS HBA BIOSVolume StatusStatus of the current volumeThe status definitions are given as:Optimal—All members of the volume are

PERC H200 and 6Gbps SAS HBA BIOS 49Hot Spare Specifies whether or not the disk is a hotspareDrive StatusOk - Disk is online and fully functional.Missi

Contents 56 PERC H200 and 6Gbps SAS HBA BIOS . . . . . . . . . . . . . . . . . . . . . . . . 43POST Messages . . . . . . . . . . . . . . . . . . . .

50 PERC H200 and 6Gbps SAS HBA BIOSView VolumeThe View Volume screen allows you to view the current volume configuration.Press <Alt><N> to

PERC H200 and 6Gbps SAS HBA BIOS 51Exit ScreenIt is important to exit the SAS BIOS Configuration Utility properly, because some changes take effect on

52 PERC H200 and 6Gbps SAS HBA BIOSThe PERC H200 card supports a minimum of two drives and maximum of 10 drives for a RAID 0 volume. Two drives are re

PERC H200 and 6Gbps SAS HBA BIOS 535Press <C> and then select Save changes when the virtual disk has been fully configured. The Configuration Ut

54 PERC H200 and 6Gbps SAS HBA BIOS5Press <C> and then select Save changes when the virtual disk has been fully configured. NOTE: There is an

PERC H200 and 6Gbps SAS HBA BIOS 55 CAUTION: Data on all disks will be lost. It is recommended that you back up all data before performing these step

56 PERC H200 and 6Gbps SAS HBA BIOSViewing Virtual Disk PropertiesFollow these steps to view the properties of RAID 0, RAID 1 or RAID 10 virtual disks

PERC H200 and 6Gbps SAS HBA BIOS 571Select Activate Volume.2Press Y to proceed with the activation or press N to abandon it.After a pause, the virtual

58 PERC H200 and 6Gbps SAS HBA BIOSHot Spare Failover If a RAID 1 or RAID 10 virtual disk enters a degraded state, a compatible hot spare automaticall

PERC H200 and 6Gbps SAS HBA BIOS 59Assigning a Preferred Boot DeviceWhen installing an operating system on the PERC H200 card, it is strongly recommen

6 Contents7 Troubleshooting . . . . . . . . . . . . . . . . . . . 61BIOS Boot Order . . . . . . . . . . . . . . . . . . . . . 61Background Activit

60 PERC H200 and 6Gbps SAS HBA BIOSThe message looks something like the following for a virtual disk assignment:Current Boot Device set to volume at h

Troubleshooting 61TroubleshootingTo get help with problems with your Dell™ PowerEdge™ RAID Controller H200 or 6Gbps SAS HBA cards, you can see "G

62 TroubleshootingGeneral Issues NOTE: For additional troubleshooting information, see the SAS RAID Storage Manager User’s Guide and the OpenManage S

Troubleshooting 63Physical Disk Related IssuesTable 7-2. Physical Disk IssuesIssue Suggested SolutionThe system does not boot from the PERC H200 card.

64 TroubleshootingConfiguration Utility Error Messages NOTE: These error messages are displayed inside the Configuration Utility. Restart your system

Troubleshooting 65BIOS Error MessagesTable 7-4. BIOS Error MessagesMessage MeaningPress <Ctrl+C> to Enable BIOSWhen the BIOS is disabled, you ar

66 TroubleshootingVolume (xx:yy:zzz) is currently in state “STATE”Lists the current state of the specified virtual disk when it is not optimal. The st

Troubleshooting 67ERROR! Adapter Malfunctioning!The adapter did not initialize properly. There may be a problem with the adapter configuration. Reload

68 TroubleshootingMPT BIOS Fault xxh encountered at adapter PCI (xxh, xxh, xxh)Fault 01: No I/O port assigned to the adapter.Fault 02: A MPT firmware

Troubleshooting 69ERROR: Preferred boot device is missing, reconfiguration is suggested!The message indicates that the preferred boot device selected

Contents 7C Regulatory Notices . . . . . . . . . . . . . . . . . 77D Corporate Contact Details (Taiwan Only). . . . . . . . . . . . . . . . . . . . .

70 TroubleshootingPERC H200.book Page 70 Tuesday, July 13, 2010 4:15 PM

Appendix A: Updating the Firmware 71Updating the FirmwareUpdating the Dell™ PowerEdge™ RAID Controller H200 or 6Gbps SAS HBA card firmware package is

72 Appendix A: Updating the FirmwarePERC H200.book Page 72 Tuesday, July 13, 2010 4:15 PM

Appendix B: Getting Help 73Getting Help CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from

74 Appendix B: Getting HelpOnline ServicesYou can access Dell Support at support.dell.com. Select your region on the Welcome To Dell Support page, and

Appendix B: Getting Help 75Automated Order-Status ServiceTo check on the status of any Dell products that you have ordered, you can go tosupport.dell.

76 Appendix B: Getting HelpReturning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1Ca

Appendix C: Regulatory Notices 77Regulatory NoticesFor additional regulatory information, please go to the Regulatory Compliance Homepage on www.dell.

78 Appendix C: Regulatory NoticesPERC H200.book Page 78 Tuesday, July 13, 2010 4:15 PM

Appendix D: Corporate Contact Details (Taiwan Only) 79Corporate Contact Details (Taiwan Only)Pursuant to Article 11 of the Commodity Inspection Act, D

8 ContentsPERC H200.book Page 8 Tuesday, July 13, 2010 4:15 PM

80 Appendix D: Corporate Contact Details (Taiwan Only)PERC H200.book Page 80 Tuesday, July 13, 2010 4:15 PM

Glossary 81GlossaryThis section defines or identifies technical terms, abbreviations, and acronyms used in this document.AAdapterAn adapter enables th

82 GlossaryControllerA chip that controls the transfer of data between the microprocessor and memory or between the microprocessor and a peripheral de

Glossary 83FFirmwareSoftware stored in read-only memory (ROM) or Programmable ROM (PROM). Firmware is often responsible for the behavior of a system w

84 GlossaryMMHzMegahertz or one million cycles per second is a unit of frequency commonly used to measure the operating speed of a computer processor

Glossary 85PPCI Express (PCI-E)PCI Express (PCI-E) is an evolutionary upgrade to the existing Peripheral Component Interconnect (PCI) bus. PCI-E is a

86 GlossaryRRAIDAcronym for Redundant volume of Independent Disks (originally Redundant volume of Inexpensive Disks). It is an volume of multiple inde

Glossary 87SATASerial Advanced Technology Attachment, a physical storage interface standard, is a serial link that provides point-to-point connections

88 GlossarySMARTAcronym for Self-Monitoring Analysis and Reporting Technology. The self-monitoring analysis and reporting technology (SMART) feature m

Glossary 89XXPXP is a Microsoft Windows operating system. Released in 2001, it is built on the Windows 2000 kernel, making it more stable and reliable

CAUTION: Safety Instructions 9 CAUTION: Safety InstructionsUse the following safety guidelines to help ensure your own personal safety and to help pr

90 GlossaryPERC H200.book Page 90 Tuesday, July 13, 2010 4:15 PM

Index 91IndexBBIOS, 43Configuration Utility, 44fault code messages, 43POST messages, 43CConfiguration Utilityfunctions performed, 44overview, 44starti

92 IndexRRAID, 15RAID 0, 15Red Hat Enterprise Linux, 31Ssafety instructionsfor preventing ESD, 10SAS 6/iRBIOS, 43features, 19overview, 13SAS 6/iR Adap