Dell PowerEdge 1750 Troubleshooting Guide download pdf (Page 45)

5. Ensure that each expansion card is firmly seated in its connector. See "Installing Expansion Cards" in "Installing System Options."  
 
6. Close the system. See "Closing the System Covers."  
 
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.  
 
8. Run the appropriate tests in the system diagnostics. See "Running the System Diagnostics."  
 
If the problem persists, continue to the next step. 
9. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.  
 
10. Open the system. See "Opening the System Covers."  
 
11. Remove all expansion cards installed in the system. See "Removing an Expansion Card" in "Installing System Options."  
 
12. Close the system. See "Closing the System Covers."  
 
13. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.  
 
14. Run Quick Tests in the system diagnostics.  
 
If the tests fail, see "Getting Help." 
15. For each expansion card you removed in step11, perform the following steps:  
 
a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.  
 
b. Open the system. See "Opening the System Covers."  
 
c. Reinstall one of the expansion cards.  
 
d. Close the system. See "Closing the System Covers."  
 
e. Run the appropriate tests in the system diagnostics.  
 
If the tests fail, see "Getting Help." 
If you reinstall all of the expansion cards and the tests fail, see "Getting Help." 
Troubleshooting the Microprocessors 
Problem 
l Error message indicates a processor problem. 
 
l A heat sink is not installed for each processor. 
 
Action 
 
1. Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" in "Running the System Diagnostics."  
 
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.  
 
3. Open the system. See "Opening the System Covers."  
 
4. Ensure that each processor and heat sink are properly installed. See "Installing Microprocessors" in "Installing System Options."  
 
5. Close the system. See "Closing the System Covers."  
 
6. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.  
 
7. Run Quick Tests in the system diagnostics. See "Running the System Diagnostics."  
 
If the tests fail or the problem persists, continue to the next step. 
8. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.  
 
9. Open the system. See "Opening the System Covers."  
 
10. Remove processor 2. See "Installing Microprocessors" in "Installing System Options."  
 
To locate the processor 1 and processor 2 sockets, see FigureA-3. 
If only one processor is installed, see "Getting Help." 
11. Close the system. See "Closing the System Covers."  
 
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.  
 
13. Run Quick Tests in the system diagnostics. See "Running the System Diagnostics."  
 
If the tests complete successfully, go to step19. 
 
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See 
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against 
electrostatic discharge.
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Dell PowerEdge 1750 Troubleshooting Guide Page 45

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