Dell PowerEdge 750 Troubleshooting Guide Page 24
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- Table of contents
- TROUBLESHOOTING
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ROM bad checksum =
address
Faulty or improperly installed
expansion card.
Remove and reseat the expansion cards. See "Troubleshooting Expansion Cards," in
"Troubleshooting Your System."
SATA port n hard disk
drive auto-sensing error
SATA port n hard disk
drive configuration error
SATA port n hard disk
drive failure
Faulty or improperly installed
hard drive.
Ensure that the hard drive cables are properly connected. See "Troubleshooting a SATA Hard
Drive."
SATA port n hard drive
not found
Incorrect configuration
settings in the System Setup
program. The drive is set as
Auto without a disk installed.
Run the System Setup program to correct the settings. See "Using the System Setup Program"
in your User's Guide.
Sector not found
Seek error
Seek operation failed
Faulty diskette or hard drive.
Replace the diskette. If the problem persists, see "Troubleshooting a SATA Hard Drive," or
"Troubleshooting a SCSI Hard Drive," in "Troubleshooting Your System" for the appropriate
drive installed in your system.
Shutdown failure
Shutdown test failure.
Ensure that all memory modules are properly installed. See "Troubleshooting System Memory,"
in "Troubleshooting Your System." If the problem persists, see "Troubleshooting the System
Board."
Time-of-
day clock stopped
Faulty battery; faulty system
board.
See "Troubleshooting the System Battery" in "Troubleshooting Your System." If the problem
persists, see "Troubleshooting the System Board."
Time-of-day not set -
please run SETUP program
Incorrect Time or Date
settings; faulty system
battery.
Check the Time and Date settings See "Using the System Setup Program" in your User's Guide.
If the problem persists, see "Troubleshooting the System Battery" in "Troubleshooting Your
System."
Timer chip counter 2
failed
Faulty system board.
See "Getting Help."
Unexpected interrupt in
protected mode
Faulty or improperly installed
memory modules or faulty
system board.
Ensure that all memory modules are properly installed. See "Memory Module Installation
Guidelines" in "Installing System Components." If the problem persists, see "Troubleshooting
System Memory" in "Troubleshooting Your System." If the problem persists, see
"Troubleshooting the System Board."
Unsupported CPU stepping
detected
Processor is not supported
by the system.
Check for a BIOS update. If the problem persists, install a supported processor. See
"Processor."
Utility partition not
available
<F10> key was pressed
during POST, but no utility
partition exists on the boot
hard drive.
Create a utility partition on the boot hard drive. See "Using the Dell OpenManage Server
Assistant CD" in your User's Guide.
Warning! Firmware is out-
of-date
Firmware is out-of-date.
Update the firmware. See "Getting Help."
Warning! No microcode
update loaded for
processor
New or unsupported
processor.
Update the BIOS firmware. See "Getting Help."
Write fault
Write fault on selected
drive
Faulty diskette, diskette
drive, CD drive, hard drive.
Replace the diskette. Ensure that the diskette, CD, and hard drive cables are properly
connected. See "Troubleshooting the Diskette Drive," "Troubleshooting the CD Drive,"
"Troubleshooting a SATA Hard Drive," or "Troubleshooting a SCSI Hard Drive," in
"Troubleshooting Your System" for the appropriate drive(s) installed in your system.
- System Board Jumpers 2
- System Board Connectors 3
- Riser Board Connectors 4
- I/O Connectors 6
- Video Connector 8
- USB Connector 8
- Network Cable Requirements 9
- Abbreviations and Acronyms 10
- Introduction 17
- System Messages 20
- System Beep Codes 25
- Warning Messages 26
- Diagnostics Messages 26
- Alert Messages 26
- Finding Software Solutions 27
- Application Conflicts 28
- IRQ Assignment Conflicts 28
- System Diagnostics Features 29
- From the Utility Partition 30
- Error Messages 31
- Troubleshooting Your System 32
- Checking the Equipment 33
- Troubleshooting the Mouse 34
- Problem 35
- Inside the System 37
- Opening the System 37
- Closing the System 38
- Troubleshooting a Wet System 39
- Troubleshooting a Fan 41
- Troubleshooting the CD Drive 42
- System Board Components 48
- Cooling Shroud 49
- System Battery 49
- Fan Assembly 50
- Power Supply 51
- Expansion Cards 52
- Riser Board 53
- System Memory 54
- Installing Memory Modules 55
- Processor 56
- Back to Contents Page 59
- Installing Drives 60
- SCSI Interface Cables 61
- Configuring the Boot Drive 62
- Hard Drives 62
- Installing a Hard Drive 63
- Getting Help 65
- AutoTech Service 66
- Technical Support Service 66
- Problems With Your Order 67
- Product Information 67
- Before You Call 67
- Contacting Dell 68
- Notes, Notices, and Cautions 76
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