Dell R930 Owner's Manual

Dell PowerEdge R930 SystemOwner's ManualRegulatory Model: E37S SeriesRegulatory Type: E37S001

Item Indicator, Button, or ConnectorIcon Description1vFlash media card slotEnables you to insert a vFlash media card.2 Power-on indicator, power butto

• Miscellaneous control signalsRemoving the network daughter cardPrerequisitesCAUTION: Many repairs may only be done by a certified service technician

3. screw hole (2) 4. connector on the NDC riser card5. NDC riser cardNext stepsInstall the network daughter card.Related TasksRemoving the NDC riserIn

Replacing an SD vFlash media card1. Locate the SD vFlash media slot at the back of the chassis.2. To remove the SD vFlash media card, push the card in

Removing an internal SD cardPrerequisitesCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshoo

Removing the internal dual SD modulePrerequisitesCAUTION: Many repairs may only be done by a certified service technician. You should only perform tro

Figure 37. Removing and installing the Internal Dual SD Module (IDSDM)1. Internal Dual SD module 2. pull tab3. LED status indicator (2) 4. SD card (2)

Convention IDSDM indicator code DescriptionD Amber Indicates that the card is offline, has failed, or is write protectedE Not lit Indicates that the c

Removing the integrated storage controller cardPrerequisitesCAUTION: Many repairs may only be done by a certified service technician. You should only

1. clamp slot on the power supply bay 2. clamp3. SAS connector 4. storage controller card battery5. storage controller card 6. storage controller card

Processors and heat sinksNOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified

Item Indicator, Button, or ConnectorIcon Description24 depending on the backplane configurations)NOTE: On the backplane supported Flash devices, there

Steps1. Loosen one of the screws that secure the heat sink to the system board.Wait 30 seconds for the heat sink to loosen from the processor.2. Remov

NOTE: To ensure proper system cooling, you must install a processor blank and heat sink blank in any empty processor socket.1. Ensure that you follow

Figure 39. Processor shield1. close first socket release lever 2. lock icon3. processor 4. open first socket release lever5. unlock icon112

Figure 40. Removing and installing a processor1. close first socket release lever 2. pin-1 indicator of processor3. processor 4. slot (4)5. processor

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians.1. En

Installing a heat sinkPrerequisitesCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting a

Figure 41. Applying thermal grease on the top of the processor1. processor 2. thermal grease3. thermal grease syringe3. Place the heat sink onto the p

Related TasksInstalling a processorInstalling the fan trayInstalling the cable management trayInstalling the memory riser and fan cageInstalling a mem

Figure 42. Removing and installing the processor blank and heat sink blank1. slot (2) 2. tab (2)3. processor blank and heat sink blank 4. release tab5

Steps1. Align the tabs on the processor blank and heat sink blank with the slots on the memory riser guide.2. Orient the processor blank and heat sink

Item Button Description• Press once to increase scrolling speed• Press again to stop• Press again to return to the default scrolling speed• Press agai

Hot spare featureYour system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy.When

Figure 43. Removing and installing an AC power supply unit1. release latch 2. PSU power cable connector3. PSU 4. PSU connector5. PSU handleNext stepsI

NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable management arm, see the system’s rack documentation.CAUT

Figure 44. Removing and installing the PSU blank1. tab at the bottom of PSU blank 2. PSU blank3. tab on the PSU blank (2) 4. slot on the chassis (2)5.

Ensure that the tabs on the PSU blank engage with the slots on the chassis.Power distribution boardYour system supports two Power Distribution Boards

1. connector on the system board 2. PDB3. left power supply bay 4. right power supply bay5. spring latchNext stepsInstall the PSU bay.Related TasksRem

Steps1. Orient the power supply unit (PSU) bay to the side of the chassis.2. Align the following:a. Four slots on the PSU bay with the hooks on the si

Figure 45. Removing and installing the power distribution board1. screw (3) 2. PDB3. left PSU bay 4. right PSU bayNext stepsInstall the PDB.Related Ta

4. Unpack the new power distribution board (PDB).Steps1. Align the screw holes on the PDB with the holes on the power supply unit (PSU) bay.2. Tighten

CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.2. To remove the batte

View menuNOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.Option DescriptioniDRAC IP

• 2.5 inch (x4) SAS/SATA backplane• 2.5 inch (x24) SAS/SATA backplane• 2.5 inch (x16) SAS/SATA backplane plus 2.5 inch (x8) Dell PowerEdge Express Fla

Figure 46. Removing and installing the 2.5 inch (x4) SAS/SATA backplane1. SAS connector 2. release tab (2)3. hard drive connector (4) 4. backplane hoo

Figure 47. Removing and installing the 2.5 inch (x24) SAS/SATA backplane1. backplane jumper connector for the expander daughter card2. release tab (2)

Figure 48. Removing and installing the 2.5 Inch (x16) SAS/SATA plus (x8) PCIe SSD backplane1. primary PCIe SSD extender mini-SAS HD connector (4)2. re

Figure 49. Cabling—2.5 inch (x4) SAS/SATA backplane with PERC 91. SAS cable connector on the integrated storage controller card2. integrated storage c

Figure 50. Cabling—2.5 inch (x24) SAS/SATA backplane with PERC 91. SAS (A and B) cable connector on the integrated storage controller card2. integrate

Figure 51. Cabling—2.5 inch (x16) SAS/SATA plus (x8) PCIe SSD backplane (left and right side)1. SAS (A&B) cable connector on the integrated storag

Figure 52. Cabling— x24 backplane with dual PERC and dual SAS expander cards1. SAS cable connector on the primary integrated storage controller card2.

Removing a hot-swappable hard drive carrierRemoving a memory riserRemoving a cooling fanRemoving the memory riser and fan cageRemoving the SAS expande

Installing the optional front bezelSAS expander daughter cardThe systems storage uses SAS expander daughter card to facilitate:• Transition of SAS tec

Icon Description Condition Corrective actionElectrical indicatorThe indicator blinks amber if the system experiences an electrical error (for example,

Figure 53. Removing and installing the SAS expander daughter card1. SAS expander daughter card 2. release tab (2)Next stepsInstall the SAS expander da

Next steps1. Reconnect the SAS cables connected to the SAS expander daughter card and hard drive backplane.2. Follow the procedure listen in After wor

Figure 54. Removing and installing the control panel board1. screw (2) 2. control panel connector cable3. display module cable 4. USB connector cable5

Next steps1. Reconnect all the cables to the control panel board.2. Follow the procedure listed in After working inside your system.System boardRemovi

CAUTION: Do not lift the system board by holding a memory module, processor, or other components.NOTE: Exercise caution when you install the system bo

5. memory riser guideNext stepsInstall the system board.Related TasksRemoving the cable management trayRemoving a cooling fanRemoving a memory riserRe

NOTE: Exercise caution when you install the system board into the chassis, because installing the system board may cause damage to the optical drive c

Installing the right expansion card riserInstalling the integrated storage controller cardInstalling a processorInstalling a heat sinkInstalling a pro

NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. Once the Service Tag is e

5Troubleshooting your systemSafety first—for you and your systemCAUTION: Many repairs may only be done by a certified service technician. You should o

Hard drive indicator codesFigure 3. Hard drive indicators1. hard drive activity indicator 2. hard drive status indicator 3. hard driveNOTE: If the ha

Troubleshooting a USB deviceAbout this taskFollow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7.Steps1. Di

Next stepsIf the problem persists, see Getting Help.Troubleshooting a NICSteps1. Run the appropriate diagnostic test. For more information, see Using

• USB memory key• NIC hardware key• SD cards• Cable Management Tray• Expansion cards and expansion card risers• Network Daughter Card Riser (Riser 1)•

• Memory riser and fan cage• SD cards• USB memory key• NIC hardware key• Network Daughter Card riser (Riser 1)• Processor(s) and heat sink(s)4. Ensure

CAUTION: At least one power supply (PSU) must be installed for the system to operate. Operating the system with only one PSU installed for extended pe

Troubleshooting cooling fansPrerequisitesCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshoo

6. Remove the system cover.7. Remove the memory risers.8. Check the memory channels and ensure that they are populated correctly.9. Reseat the memory

8. Insert a different USB key that you know works properly.9. Install the system cover.Next stepsIf the problem is not resolved, see Getting Help.Trou

Troubleshooting an optical drivePrerequisitesCAUTION: Many repairs may only be done by a certified service technician. You should only perform trouble

d. Exit the configuration utility and allow the system to boot to the operating system.3. Ensure that the required device drivers for your controller

SSD LED indicator patternFigure 4. SSD LED indicator pattern1. SSD activity indicator 2. SSD status indicator3. SSDWhile the operating system is runni

Troubleshooting expansion cardsPrerequisitesCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubles

Steps1. Run the appropriate diagnostics test. See Using system diagnostics for available diagnostic tests.2. Turn off the system and attached peripher

6Using system diagnosticsIf you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The

Running the Embedded System Diagnostics from the Dell Lifecycle Controller1. As the system boots, press <F11>.2. Select Hardware Diagnostics → R

7Jumpers and connectors System board jumper settingsFor information about resetting the password jumper to disable a password, see Disabling a forgott

System board connectorsFigure 56. System board jumpers and connectorsItem Connector Description1 CONTROL PANEL Control panel connector2 INT_STORAGE/ J

Item Connector Description10 J_PCIE_SLOT811 J_PCIE_SLOT911 SATA_A SATA A connector12 J_PDBR_SIG Right power distribution board connector13 J_PW_NVRAM

Figure 57. Expander daughter card board jumpers and connectors (unified mode)Item Connector Description1 J_XCEDE_SAS1 SAS 1 connector2 J_XCEDE_SAS2 SA

Item Connector Description4 J_XCEDE_SAS2 SAS 2 connector5 J_SAS_A SAS A connector6 J_SAS_B SAS B connector7 J_SAS_B SAS B connector8 J_SAS_A SAS A con

8Technical specificationsPhysicalHeight 172.6 mm (6.8 inch)WidthWith rack latches 482.4 mm (18.99 inch)Without rack latches 422 mm (16.61 inch)DepthWi

State Name Slot/Device State Status LED (Green) Status LED (Amber)encountered a critical error condition.Back panel features and indicatorsFigure 5. B

Expansion BusBus type PCI Express Generation 3Expansion slots using riser card:Riser 1 (NDC riser default) (Slot 2) One full-height, half-length x8 li

MemoryRDIMMs 8 GB, or 32 GB single-, dual-, or quad-rankMinimum RAM 32 GB with dual processor with 4 memory risers64 GB with quad processor with 8 mem

DrivesTwenty four or sixteen plus eight hard drive systems (SATA SSD)Up to sixteen 2.5 inch, internal, hot-swappable SATA drives and up to eight Dell

Expanded Operating TemperatureNOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD and in t

Humidity percentage range 10% to 80% Relative Humidity with 26°C (78.8°F) maximum dew point.Relative HumidityStorage 5% to 95% RH with 33°C (91°F) max

NOTE: Applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in

9Getting help Contacting DellDell provides several online and telephone-based support and service options. If you do not have an active Internet conne

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Item Indicator, Button, or ConnectorIcon DescriptionorFour integrated connectors that include:• Two 10/100/1000 Mbps NIC connectors• Two 100 Mbps/1 Gb

NIC indicator codesFigure 6. NIC indicators1. link indicator 2. activity indicatorConvention Indicator pattern DescriptionA Link and activity indicato

Notes, cautions, and warningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Figure 7. AC PSU status indicator1. AC PSU status indicator/handleConvention Power indicator patternConditionA Green A valid power source is connected

Convention Power indicator patternConditionCAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the PSU

To... Refer to...Set up, use, and troubleshoot OpenManage Server AdministratorDell OpenManage Server Administrator User’s Guide at Dell.com/openmanage

2Performing initial system configuration After you receive your system, you must set up your system, install the operating system if it is not pre-ins

For more information on setting up and configuring iDRAC, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/esmmanuals.Lo

Downloading drivers and firmwareIt is recommended that you download and install the latest BIOS, drivers, and systems management firmware on your syst

3Pre-operating system management applicationsThe pre-operating system management applications for your system help you manage different settings and f

About System SetupUsing System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system.You can access System Se

Menu Item DescriptionSystem Information Displays information about the system such as the system model name, BIOS version, and Service Tag.Memory Sett

Memory Settings screenYou can use the Memory Settings screen to view all the memory settings as well as enable or disable specific memory functions su

Contents1 About the PowerEdge R930...9Front panel features and indicators

Processor Settings screenYou can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virt

Menu Item DescriptionNOTE: The processor bus speed option displays only when both processors are installed.Processor 1NOTE: Depending on the number of

Menu Item DescriptionPort C Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS

Network Settings screenYou can use the Network Settings screen to modify PXE device settings. The Network Settings option is available only in the UEF

Controller is the only display capability in the system (that is, no add-in graphics card is installed), then the Embedded Video Controller is automat

Menu Item DescriptionNOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently

Menu Item DescriptionTurbo Boost Enables or disables the processor to operate in turbo boost mode. By default, the Turbo Boost option is set to Enable

System Security Settings screenYou can use the System Security screen to perform specific functions such as setting the system password, setup passwor

Menu Item DescriptionUser Defined Delay (60s to 240s)Sets the User Defined Delay when the User Defined option for AC Power Recovery Delay is selected.

Menu Item DescriptionKeyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. By default the Keyboard NumLoc

System Security Settings screen... 37Miscellaneous Set

Menu Item DescriptionSystem Utilities Launches System Utilities menu such as System Diagnostics and UEFI shell.About Dell Lifecycle ControllerDell Lif

Assigning a system or setup passwordPrerequisitesNOTE: The password jumper enables or disables the System Password and Setup Password features. For mo

Steps1. Turn on or reboot your system.2. Type your system password and press Enter.Next stepsWhen Password Status is Locked, type the password and pre

If you do not enter the correct password in three attempts, the system displays the following message:Invalid Password! Number of unsuccessful passwor

1. Enter the iDRAC Settings utility.2. Under iDRAC Settings → Thermal → User Option, select one of the following options:• Default• Maximum Exhaust Te

4Installing and removing system componentsThis section provides information about installing and removing the R930 components. Customer and field repl

Safety instructionsWARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by your

Recommended toolsYou need the following items to perform the procedures in this section:• Key to the bezel lock• Phillips #2 screwdriver• Wrist strapF

Figure 8. Removing and installing the front bezel1. release latch 2. bezel lock3. front bezelSystem coverWARNING: Whenever you need to lift the system

Steps1. Turn the latch release lock to the unlock position.2. Lift the latch and rotate the latch toward the back of the system.The system cover slide

Memory mirroring...60Fault Resil

3. Turn the latch release lock clockwise to the locked position.Next steps1. If removed, install the front bezel.2. Follow the procedure listed in Aft

3. right power supply bay 4. right power distribution board5. cable management tray 6. memory riser (8)7. hard drive backplane 8. SAS expander daughte

NOTE: The chassis intrusion switch cable is routed though a hook on the NDC riser bracket.Figure 11. Removing and installing the chassis intrusion swi

Steps1. Slide the chassis intrusion switch into the intrusion switch slot.2. Connect the chassis intrusion switch cable to the connector on the Networ

Figure 12. Removing the cables routed through the cable management tray1. cable management tray 2. release tab3. cablesFigure 13. Removing and install

3. cable management trayNext stepsInstall the cable management tray.Related TasksRemoving a memory riserRemoving a cooling fanRemoving the memory rise

System memoryYour system supports DDR4 ECC registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs) at DDR4 (1.2V) voltage specification. It also su

Figure 14. Memory socket locationsMemory channels are organized as follows:Processor 1 channel 0: slots A1, A5, and A9channel 1: slots A2, A6, and A10

channel 1: slots E2, E6, and E10channel 2: slots E3, E7, and E11channel 3: slots E4, E8, and E12channel 0: slots F1, F5, and F9channel 1: slots F2, F6

DIMM Type DIMMs Populated/Channel (DPC)DIMM Size Operating Frequency (in MT/s)Maximum DIMM Rank/ChannelDDR4 2133 MT/s (1.2 V)RDIMM 1 8 GB, 16 GB, 32 G

NDC riser...

NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM base

• Memory modules must be identical in size, speed, and technology.• Memory modules installed in memory module sockets with white release levers must b

Memory ModeSystem Capacity (in GB)DIMM Size (in GB)Number of DIMMsDIMM Slot Population for CPU 1 ( Riser A and B)(Independent Channel)64 8 8 X X X X80

StepsHolding the slots on the memory riser blank, lift the memory riser blank out of the memory riser and fan cage.Figure 15. Removing and installing

Steps1. Align the memory riser blank with the guides on the memory riser and fan cage.2. Insert the memory riser blank into the guides on the memory r

Figure 16. Removing and installing the memory riser1. memory riser and fan cage 2. memory riser handle 3. handle lockNext stepsInstall a memory riser

CAUTION: Before installing the memory riser, ensure that the memory module socket ejectors are in the locked position. Also ensure cables from the har

Figure 17. Opening and closing the memory riser1. memory riser 2. flip out bracket (2)3. memory riser handle2. Locate the appropriate memory module s

Figure 18. Removing and installing a memory module1. memory module 2. memory module socket3. memory module ejector (2)Next steps1. If you are removin

Steps1. To open the memory riser, open the flip out brackets on the memory riser.2. Locate the appropriate memory module socket.CAUTION: Handle each m

Control panel assembly...141Removing

Next steps1. Install the memory riser.2. Follow the procedure listed in After working inside your system.3. Press F2 to enter System Setup, and check

Figure 20. Removing and installing the memory riser and fan cage1. cage handle lock 2. cage handle3. memory riser and fan cage 4. rear handle5. guide

Ensure that you follow the Safety instructions.NOTE: Before installing the memory riser and fan cage, ensure there are no loose cables from the hard d

NOTE: SSD/SAS/SATA hard drives cannot be mixed in a system.The hot-swappable hard drives connect to the system board through the hard drive backplane.

Figure 21. Removing and installing a 2.5 inch hard drive blank1. hard drive blank 2. release buttonNext stepsIf removed, install the front bezel.Relat

Removing a hot-swappable hard drive carrierPrerequisitesCAUTION: Many repairs may only be done by a certified service technician. You should only perf

3. hard drive carrier handleNext steps1. If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot,

Removing a hard drive from a hard drive carrierPrerequisites1. Keep the #2 Phillips screwdriver ready.2. Remove the hard drive carrier from the system

Steps1. Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back of the hard drive carrier.2. Align

Figure 24. Removing and installing the optical drive1. optical drive connector 2. cable3. pull tab 4. optical drive carrier5. ejector handle 6. releas

System board connectors...165Disabling a

Steps1. Reconnect the cable to the back of the optical drive.2. Align the optical drive with the optical drive slot in the front of the chassis.3. Sli

StepsPress the release tabs and lift the cooling fan out of the memory riser and fan cage.Figure 25. Removing and installing a cooling fan1. cooling f

Steps1. Align the connector on the cooling fan with the connector on the fan tray.2. Holding the release tabs, insert the cooling fan into the memory

Figure 26. Removing and installing the fan tray1. tab on the fan tray (2) 2. fan tray3. captive screw (3) 4. slot on the memory riser guide5. connecto

b. The connector on the fan tray engages with the connector on the system board.3. Press the fan tray at the edges to ensure that the fan tray is prop

Figure 27. Replacing the internal USB key1. USB memory key 2. USB memory key connectorNext steps1. Follow the procedure listed in After working insid

Table 3. Supported expansion cardsRiser PCIe slotProcessor connectionHeight Length Link width Slot width1 Processor 1 Full Height Half Lengthx8 x241 (

The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highe

Card priorityCard type Form factor Slot priority (Two processors)Slot priority (Four processors)Max allowedFibre Channel 8 Gb Dual Port (Emulex)Full H

Figure 28. Removing and installing the left/right expansion card riser blank1. left riser blank 2. release tab on the PCI retention rocker3. right ris

1About the PowerEdge R930The Dell PowerEdge R930 is a rack server that supports up to four processors based on the Intel E7-8800/4800 v3 product famil

Next stepsFollow the procedure listed in After working inside your system.Removing the right expansion card riser blankPrerequisitesCAUTION: Many repa

1. Ensure that you follow the Safety instructions.2. Follow the procedure listed in Before working inside your system.3. Remove the left expansion car

Installing the left expansion card riserPrerequisitesCAUTION: Many repairs may only be done by a certified service technician. You should only perform

Installing the right expansion card riserPrerequisitesCAUTION: Many repairs may only be done by a certified service technician. You should only perfor

NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.

Figure 31. Removing and installing the expansion card (full-length) from the left expansion card riser1. expansion card (full-length) 2. expansion car

Figure 32. Removing the metal brackets to install the full-length expansion cards1. memory riser and fan cage 2. left metal bracket3. right metal brac

3. expansion card latch 4. expansion card Next stepsInstall an expansion card into the expansion card riser or install the expansion card riser.Relate

Removing the NDC riserPrerequisitesCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting a

Next stepsInstall the NDC riser.Related TasksRemoving the left expansion card riserInstalling the NDC riserInstalling the NDC riserPrerequisitesCAUTIO