Dell PowerVault 755N Technical Information

www.dell.comsupport.dell.comDell™ PowerVault™ 750N and 755N NAS AppliancesSYSTEM ADMINISTRATOR’S GUIDE

10 ContentsExiting Diagnostics . . . . . . . . . . . . . . . . . . . . . . 8-6Learning About Diagnostic Tests . . . . . . . . . . . . . . . . 8-69

7-2 Advanced Featureswww.dell.com | support.dell.comThis chapter includes descriptions of advanced features that cannot be performed from the PowerVau

Advanced Features 7-3 NOTE: Installing and configuring the operating system MUI does not affect the language used by the NAS Manager.1Insert the Local

7-4 Advanced Featureswww.dell.com | support.dell.com5 On the Advanced Administration Menu, click System Management, and then click Set Regional Option

Advanced Features 7-512 If an Insert Disk windows appears, you must perform the following procedure:a Click OK. b From the Files needed window, click

7-6 Advanced Featureswww.dell.com | support.dell.comVirtual Local Area Networks (VLANs) are commonly used to split up groups of network users into man

Advanced Features 7-77 Enter the team name and select the appropriate team mode. The types of team include Smart Load Balance and Fail Over, FEC/GEC,

7-8 Advanced Featureswww.dell.com | support.dell.comChanging the Network Team Mode Using the Broadcom Advanced Server Control Suite NOTE: This procedu

Advanced Features 7-97 Select the adapters to include with this team and click Next.8 Verify the team contains the appropriate members and click Finis

7-10 Advanced Featureswww.dell.com | support.dell.comChanging the Network Team Mode Using the Intel PROSet Utility NOTE: This procedure is for Intel n

Advanced Features 7-11• User Name Mapping associates Windows and UNIX user names, which allows users to connect to NFS resources without having to log

Preface 11PrefaceThis guide provides system administrators, IT professionals, and those responsible for the installation of network attached storage (

7-12 Advanced Featureswww.dell.com | support.dell.comTelnet ServerThe telnet server works optimally for most installations. It will accept logins from

Advanced Features 7-13– Terminate all programs when disconnecting toggles with Continue to run programs started with the command bgjob.• Sessions allo

7-14 Advanced Featureswww.dell.com | support.dell.comTo create User and Group Name Maps, access the SFU Administration window. To access the SFU Admin

Advanced Features 7-156 Click List UNIX Users or List UNIX Groups.This action refreshes your NIS and Windows maps.7 Create map entries by selecting a

7-16 Advanced Featureswww.dell.com | support.dell.comDomainIn the Domain scenario, you configure Username Mapping on the domain controller. The Userna

Advanced Features 7-17To gain access to the Microsoft Authentication files on the system, perform the following steps:1 Click Chooser on the Macintosh

7-18 Advanced Featureswww.dell.com | support.dell.com4 On the Ta s ks menu, click AppleTalk.5 Click the check box next to Enable inbound AppleTalk co

Advanced Features 7-19Microsoft Directory Synchronization Services Microsoft Directory Synchronization Services (MSDSS) lets you synchronize a wide va

7-20 Advanced Featureswww.dell.com | support.dell.comThe larger the environment, the more new servers you will need. If you are planning to have more

Advanced Features 7-214 Replace services or applications that require NDS with software compatible with Active Directory. (NDS applications should be

12 Prefacewww.dell.com | support.dell.comSafety, Regulatory, and Warranty InformationFor safety, regulatory, and warranty information for your system,

7-22 Advanced Featureswww.dell.com | support.dell.comk If you select custom object mapping, you will be prompted to manually establish one-to-one rela

Advanced Features 7-23Manually migrate (or use third-party utilities to migrate) object security permissions and system accounts, printer objects, app

7-24 Advanced Featureswww.dell.com | support.dell.com5 Log on to the NDS tree or Bindery server with administrative credentials.6 Log on to the approp

Advanced Features 7-259 If you chose one-way synchronization, you should now perform all user, group, and OU object management from Active Directory.

7-26 Advanced Featureswww.dell.com | support.dell.comIf you are using a UPS and want to change these settings, you need to connect a keyboard, mouse,

Advanced Features 7-279 Click the appropriate computer type (ACPI Multiprocessor PC), click Next, and then click Finish.10 When prompted, click yes to

7-28 Advanced Featureswww.dell.com | support.dell.comThe success of a server certificate as a means of identification depends on whether the user trus

Advanced Features 7-29To obtain a server certificate, perform the following steps:1 On the PowerVault NAS Manager primary menu, click Maintenance. 2 O

7-30 Advanced Featureswww.dell.com | support.dell.comMinimum Hardware and Connection RequirementsTo use console redirection, you must have the followi

Advanced Features 7-31If you select VT100/220 but not all the characters are visible on the screen, you should go back to the system setup program and

Preface 13• Technical information files—sometimes called “readme” files—that might be installed on the hard-disk drive to provide last-minute updates

7-32 Advanced Featureswww.dell.com | support.dell.com4 Change the Emulation setting from Auto detect to ANSI or VT100/220.This setting should be the s

Advanced Features 7-33For console redirection, an escape sequence starts with an escape character. This character can be entered in a number of differ

7-34 Advanced Featureswww.dell.com | support.dell.comF11 <Esc> <Shift>oz<Esc> [ 2 3 ~VT100VT100/220F12 <Esc> <Shift>oa&l

Advanced Features 7-35After you create these macros, pressing <F1> on the keyboard while running the terminal emulation software sends <Esc&g

7-36 Advanced Featureswww.dell.com | support.dell.comDefragmenting a Volume Containing Persistent Images NOTICE: Defragmenting a volume containing per

Advanced Features 7-3719 Click Defragment.You are notified when defragmentation is complete.20 Exit Terminal Services Client.21 Reschedule your persis

7-38 Advanced Featureswww.dell.com | support.dell.com

www.dell.com | support.dell.comSECTION 8Online Server Diagnostics

8-2 Online Server Diagnosticswww.dell.com | support.dell.comDell OpenManage™ Server Diagnostics is a suite of diagnostic programs that run locally on

Online Server Diagnostics 8-3• Monitor (local system only) • Printer (local system only) • Video (local system only) Installing the Online Server Diag

14 Prefacewww.dell.com | support.dell.com• Commands presented in lowercase bold are for reference purposes only and are not intended to be typed when

8-4 Online Server Diagnosticswww.dell.com | support.dell.com12 Click Next.13 When the InstallShield Wizard completes installing the files, click Finis

Online Server Diagnostics 8-5• To run diagnostics on a remote appliance on the network, specify the IP address of the remote appliance in the Remote I

8-6 Online Server Diagnosticswww.dell.com | support.dell.com6 If a test fails, click View Details to see a brief description of why the test failed. N

www.dell.com | support.dell.comSECTION 9Troubleshooting

9-2 Troubleshootingwww.dell.com | support.dell.comTable 9-1. Troubleshooting IssuesIssue Possible cause ResolutionI cannot access my Dell ActiveArchiv

Troubleshooting 9-3I am getting event errors for Services for Macintosh.Services for Macintosh are bound to the onboard network interface card (NIC) b

9-4 Troubleshootingwww.dell.com | support.dell.comEvery time I try to do a directory listing from an NFS client on the root of a system volume, I get

Troubleshooting 9-5I have tried logging on to my Dell OpenManage Remote Assistant Card (DRAC) through the Web console software and I cannot log on. I

9-6 Troubleshootingwww.dell.com | support.dell.comI have just brought my new NAS appliance up on the network, but I am unable to upload files using FT

Troubleshooting 9-7I am looking for a topic on t he context sensitive online help in the PowerVault NAS Manager, but it says NoTopic Available.Some se

www.dell.com | support.dell.comSECTION 1Introduction

9-8 Troubleshootingwww.dell.com | support.dell.comI have deleted a persistent image, but when the Persistent Images page redisplays I can still see th

Troubleshooting 9-9I added members to a local group using the PowerVault NAS Manager, but when I click the OK button, the screen only refreshes.You mi

9-10 Troubleshootingwww.dell.com | support.dell.com

Index 1Index 1IndexAActiveArchives, 6-11advanced features, 7-1alert log messages, 4-4array disk, 3-10assign global hotspare, 3-11format, 3-10offline a

2 Index2 IndexKKick-Startdiskette, 1-11Kick-Start utility, 1-6Llocalserver configuration, 1-8MMacintoshfile server for, 7-16Microsoft Directory Synchr

Index 3Index 3volume (continued)creating, 3-2deleting, 3-2, 3-18expanding, 3-3formatting, 3-17Wwarnings, 13warranty information, 11Windows 2000backup

4 Index4 Index

1-2 Introductionwww.dell.com | support.dell.comThis chapter provides an overview of the Dell™ PowerVault™ 750N and 755N network attached storage (NAS)

Introduction 1-3System ConfigurationYou can perform most configuration tasks through the NAS Manager, which is a web browser interface to the NAS appl

1-4 Introductionwww.dell.com | support.dell.comConfiguring Your System With DHCP NOTICE: If you do not use Kick-Start to configure your system, you mu

Introduction 1-5On a system running Windows 2000, perform the following steps to connect to the NAS Manager through the Administration port:1 Connect

___________________Information in this document is subject to change without notice.© 2001 Dell Computer Corporation. All rights reserved. Reproductio

1-6 Introductionwww.dell.com | support.dell.com21 Click Configure.This selection opens the Modem Configuration window.22 In the Maximum Speed (bps) dr

Introduction 1-7Table 1-1. Kick-Start Configuration OverviewStep 1 Step 2Record the following information:Use this guide and the Resource CD included

1-8 Introductionwww.dell.com | support.dell.comConfiguration MethodsYou can specify configuration information using the following methods: • Method 1:

Introduction 1-93 Click Dell OpenManage Kick-Start 2.1.A confirmation message that asks whether you want to grant permission for a Java applet from De

1-10 Introductionwww.dell.com | support.dell.com NOTE: The Kick-Start utility Ethernet 0 matches Windows Local Area Connection, and Ethernet 1 matches

Introduction 1-11Configuring NAS Appliances Over an IP NetworkIf you are configuring multiple NAS appliances on the same IP subnet as the system you u

1-12 Introductionwww.dell.com | support.dell.comWhen you insert the configuration diskette into a NAS appliance diskette drive, Kick-Start looks for c

Introduction 1-132 Click Enter Configuration Information.3 Select the items you want to configure and click Next.Your choices are:• Ethernet port 0 •

1-14 Introductionwww.dell.com | support.dell.comDo not save more than one ordered set of configuration files on a single diskette, which creates more

www.dell.com | support.dell.comSECTION 2NAS Manager

Contents 3Contents1 IntroductionThe Boot Process . . . . . . . . . . . . . . . . . . . . . . . . . 1-2System Configuration . . . . . . . . . . . . .

2-2 NAS Managerwww.dell.com | support.dell.comThe Dell™ PowerVault™ NAS Manager is a Web-based user interface that is the primary way to configure NAS

NAS Manager 2-3Menu BarThe main menu bar has the following tabs:• Home — Provides links to the other tabs.• Network — Provides access to basic network

2-4 NAS Managerwww.dell.com | support.dell.com4 Perform one of the following procedures:•From the Start menu, click Help.•On the Advanced Administrati

NAS Manager 2-5• Ty p e indicates the share type: –W = Windows (CIFS) – U = UNIX (NFS) –F = FTP –H = HTTP– A = Apple (AppleTalk)–N = NetWare (NCP)• C

2-6 NAS Managerwww.dell.com | support.dell.com5 Use the protocol tabs to configure the specific properties of each type of share. NOTE: Services for

NAS Manager 2-72 On the Shares page, click Shares. 3 In the Shared Name list on the Shared Folders page, select the share for which you want to modify

2-8 NAS Managerwww.dell.com | support.dell.comRetrieving Your Service Tag1 On the Advanced Administrative Menu, click Administrative Tools to present

NAS Manager 2-95 On the Default Quota for volume page, click the appropriate check box to enable or disable quota management. 6 Select the desired quo

2-10 NAS Managerwww.dell.com | support.dell.comModifying Quota Properties1 On the NAS Manager primary menu, click Disks.2 On the Disks page, select Di

NAS Manager 2-11Using LogsA log file is a file that stores messages, which are sometimes called events or event log entries, generated by an applicati

Contents 4Disk Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8Enabling Disk Quota Management. . . . . . . . . . . . . . . 2-8Ad

2-12 NAS Managerwww.dell.com | support.dell.comViewing Downloaded Log Files1 On the NAS Manager primary menu, click Maintenance.2 On the Maintenance p

NAS Manager 2-134 In the Ta s ks list, click Log Properties.5 In the Maximum log size text box on the Log Properties page, enter the maximum size (in

2-14 NAS Managerwww.dell.com | support.dell.comShutting Down the NAS ApplianceYou can shut down, shut down and restart, or schedule a shut down of the

NAS Manager 2-154 In the Adapter column of the Configure, create, or delete volumes page, select the adapter you wish to create the volume on by click

2-16 NAS Managerwww.dell.com | support.dell.comTo expand a volume, perform the following steps:1 On the PowerVault NAS Manager primary menu, select Di

NAS Manager 2-17Managing DisksThe NAS Manager allows you to perform the most often used disk management tasks on the external disk arrays. With the NA

2-18 NAS Managerwww.dell.com | support.dell.com5 In the Physical Disks column of the adapter page, select the disk to use to create a hotspare.6 In th

www.dell.com | support.dell.comSECTION 3Advanced Disk and Volume Management Using Array Manager

3-2 Advanced Disk and Volume Management Using Array Managerwww.dell.com | support.dell.comAlthough the Dell OpenManage™ Array Manager provides a compr

Advanced Disk and Volume Management Using Array Manager 3-3Expanding an Existing Volume1 Find the virtual disk that corresponds to the volume you are

Contents 5Array Manager Console . . . . . . . . . . . . . . . . . . . . . . 3-3Left Pane. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3R

3-4 Advanced Disk and Volume Management Using Array Managerwww.dell.com | support.dell.comRight PaneThe right pane identifies the various objects and

Advanced Disk and Volume Management Using Array Manager 3-5You can launch the Array Manager from the NAS Manager 1 On the NAS Manager primary menu, cl

3-6 Advanced Disk and Volume Management Using Array Managerwww.dell.com | support.dell.com NOTE: When you create virtual disks, you might want to cons

Advanced Disk and Volume Management Using Array Manager 3-71 Right-click the last virtual disk that was created. 2 Click Delete.A confirmation dialog

3-8 Advanced Disk and Volume Management Using Array Managerwww.dell.com | support.dell.com4 Click OK to continue or Cancel to cancel the operation.5 A

Advanced Disk and Volume Management Using Array Manager 3-93 From the pull-down menu, choose the policies you want. You can enable or disable the writ

3-10 Advanced Disk and Volume Management Using Array Managerwww.dell.com | support.dell.comArray Disk CommandsThis section describes the following com

Advanced Disk and Volume Management Using Array Manager 3-11Assign Global Hot SpareA hot spare is an unused backup disk that is part of the array grou

3-12 Advanced Disk and Volume Management Using Array Managerwww.dell.com | support.dell.comOffline Array DiskYou can only set to offline an array disk

Advanced Disk and Volume Management Using Array Manager 3-13Rescan ControllerThe Rescan Controller command can be used to check whether there are any

Contents 6Checking Partition or Volume Properties . . . . . . . . . . . 3-17Formatting a Partition or Volume . . . . . . . . . . . . . . . 3-17Delete

3-14 Advanced Disk and Volume Management Using Array Managerwww.dell.com | support.dell.comRebuild RateThe Rebuild Rate command changes the rebuild ra

Advanced Disk and Volume Management Using Array Manager 3-15To write a disk signature, right-click on the unsigned disk. A menu displays showing the W

3-16 Advanced Disk and Volume Management Using Array Managerwww.dell.com | support.dell.comReactivating Dynamic DisksA dynamic disk might appear as a

Advanced Disk and Volume Management Using Array Manager 3-17The following topics are discussed: • Volume overview• Checking volume properties• Formatt

3-18 Advanced Disk and Volume Management Using Array Managerwww.dell.com | support.dell.com5 Select file system type and formatting options: • Quick f

Advanced Disk and Volume Management Using Array Manager 3-193 Click Next.You are prompted for the volume layout and size of the volume to create.4 Sel

3-20 Advanced Disk and Volume Management Using Array Managerwww.dell.com | support.dell.comExtending a Dynamic Simple or Spanned VolumeYou can extend

www.dell.com | support.dell.comSECTION 4System Management

4-2 System Managementwww.dell.com | support.dell.comThis chapter provides information about system management for your PowerVault™ 750N or 755N NAS ap

System Management 4-35 At the System Management menu, click Dell Remote Assistant Setup. The Dell Remote Assistant Card Setup and Configuration window

Contents 7Backing Up Persistent Images . . . . . . . . . . . . . . . . . . 5-10Limitations on Backing Up Persistent Images. . . . . . . . . 5-11Restor

4-4 System Managementwww.dell.com | support.dell.comFor more information about your DRAC, see the Dell OpenManage Remote Assistant Card User's Gu

System Management 4-514 In Community Name, type a case-sensitive community name, and then click Add. 15 In SNMP Service Properties, specify whether or

4-6 System Managementwww.dell.com | support.dell.com13 To view a description of a dialog box item, right-click the item, and then click What's Th

www.dell.com | support.dell.comSECTION 5System Recovery, Backup, and Restore

5-2 System Recovery, Backup, and Restorewww.dell.com | support.dell.comThis section provides instructions on how to recover from a system failure, and

System Recovery, Backup, and Restore 5-34 Turn on the system.The Reinstallation CD automatically starts the installation process if the system is a Po

5-4 System Recovery, Backup, and Restorewww.dell.com | support.dell.comBacking up the system state allows you to recover the system if an operating sy

System Recovery, Backup, and Restore 5-54 Click Restore Wizard.The Restore Wizard window displays.5 Click Next.6 Click Import File.The Backup File Nam

5-6 System Recovery, Backup, and Restorewww.dell.com | support.dell.com19 Click Next.The How to Restore window displays.20 Click Always replace the fi

System Recovery, Backup, and Restore 5-7•Computer Associates® ARCserveIT™–ARCserveIT 2000 for Windows NT and Windows 2000 –ARCserveIT 6.61 for Red Hat

8 ContentsAccessing Stored Persistent Images in ActiveArchive . . . . . 6-11Restoring Volumes From an Existing Persistent Image . . . . . 6-127 A

5-8 System Recovery, Backup, and Restorewww.dell.com | support.dell.comInstalling VERITAS Backup Exec on the NAS Appliance NOTE: You do not need to at

System Recovery, Backup, and Restore 5-9Installing ARCserve 2000 To use ARCserve 2000 to back up your system, you must first install ARCserve 2000 on

5-10 System Recovery, Backup, and Restorewww.dell.com | support.dell.com2 Enter the name of the NAS appliance in the Server field at the top of the sc

System Recovery, Backup, and Restore 5-1111 On the system that is running VERITAS Backup Exec, set up VERITAS Backup Exec so that it is able to backup

5-12 System Recovery, Backup, and Restorewww.dell.com | support.dell.com3 Click Restore.4 Click the Redirection tab.5 Click the check box next to Redi

System Recovery, Backup, and Restore 5-1312 Click Update Driver. The Upgrade Device Driver Wizard displays.13 Click Next.14 Click the radio button nex

5-14 System Recovery, Backup, and Restorewww.dell.com | support.dell.com9 Double-click Unknown Medium Changer.10 Click Driver in the Properties window

www.dell.com | support.dell.comSECTION 6Dell ActiveArchive™

6-2 Dell ActiveArchive™www.dell.com | support.dell.comDell ActiveArchive allows the creation and preservation of persistent images of Dell PowerVault™

Dell ActiveArchive™ 6-3Cache FileThe Dell ActiveArchive software stores changed data in a cache file. A cache file resides on each volume of your syst

Contents 9Microsoft Directory Synchronization Services . . . . . . . . . 7-19Windows 2000 MSDSS Domain Controller . . . . . . . . . . 7-19Outline of

6-4 Dell ActiveArchive™www.dell.com | support.dell.comStoring Persistent ImagesYou can store up to 250 persistent images per volume; however, if you e

Dell ActiveArchive™ 6-5 NOTE: To use the PowerVault NAS Manager you must be logged in as Administrator. The PowerVault NAS Manager default administrat

6-6 Dell ActiveArchive™www.dell.com | support.dell.comScheduling Persistent Images NOTE: Before scheduling persistent images, prepare each of your vol

Dell ActiveArchive™ 6-7You can use patterns in the persistent image name to differentiate your persistent images. For example if you use a pattern of

6-8 Dell ActiveArchive™www.dell.com | support.dell.com4 Use the drop-down menus to select the Starting time, the frequency at which to repeat the pers

Dell ActiveArchive™ 6-9•%s = Second• %i = Instance, which increments once per instance. •%a = AM/PM• %W = Day of the week• %w = Three letter day of th

6-10 Dell ActiveArchive™www.dell.com | support.dell.comConfiguring the Persistent Image Global SettingsYou can use drop-down menus to modify the vario

Dell ActiveArchive™ 6-113 Click the radio button adjacent to the volume setting you want to change.4 Click Configure... .5 Use the dropdown menus to c

6-12 Dell ActiveArchive™www.dell.com | support.dell.comRestoring Volumes From an Existing Persistent ImageTo restore a volume(s) from a persistent ima

www.dell.com | support.dell.comSECTION 7Advanced Features