Universal Serial Bus (USB) Specific Problems
Specific What You Possible Solutions
Symptoms Experience
USB
USB interface
peripherals are
is not working
not working
• Make sure your monitor is turned on.
• Disconnect and reconnect the upstream cable
to your computer.
• Disconnect and reconnect the USB peripherals
(downstream connector).
• Turn o and turn on the monitor.
• Reboot the computer.
• Some USB devices require higher electric
current; connect the device directly to the
computer system.
High Speed
High Speed USB 2.0
USB 2.0 peripherals
interface is working slowly
slow. or not working
at all
• Check that your computer is USB
2.0-compliant.
• Some computers have USB 2.0 ports. Ensure
that the correct USB port is used.
• Disconnect and reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals (downstream
connector).
• Restart the computer.
44 Troubleshooting
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