Dell LATITUDE D400 User Manual Page 28
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Check the smart card — Ensure that the smart card is properly inserted into the smart card slot.
Ensure that the smart card is recognized by Windows — Double-click the Unplug or Eject Hardware
icon in the Windows taskbar. Ensure that the smart card is listed.
If you have problems with a Dell-provided smart card — Contact Dell
.
If you have problems with a smart card not provided by Dell — Contact the smart card manufacturer.
Network Problems
Fill out the Diagnostics Checklist as you complete these checks.
Check the network cable connector — Ensure that the network cable connector is firmly connected to the
connector on the computer and the network wall jack.
Check the network lights on the network connector — Green indicates that the network connection is
active. If the status light is not green, try replacing the network cable. Amber indicates that the network
adapter driver is loaded and the adapter is detecting activity.
Restart the computer — Try to log on to the network again.
Contact your network administrator — Verify that your network settings are correct and that the network is
functioning.
General Program Problems
Fill out the Diagnostics Checklist as you complete these checks.
A program crashes
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
See the software documentation — Many software manufacturers maintain websites with information that
may help you solve the problem. Ensure that you properly installed and configured the program. Reinstall the
program if necessary.
A program stops responding
End the program
1. Simultaneously press
.
2. Click the Applications tab, and then select the program that is no longer responding.
3. Click End Task.
- Getting Help 1
- AutoTech Service 2
- Technical Support Service 2
- Problems With Your Order 3
- Product Information 3
- Before You Call 3
- Contacting Dell 4
- Solving Problems 15
- Error Messages 16
- Video and Display Problems 19
- Sound and Speaker Problems 20
- Printer Problems 21
- External Keyboard Problems 24
- Touch Pad or Mouse Problems 24
- Unexpected Characters 25
- Drive Problems 25
- PC Card Problems 27
- Smart Card Problems 27
- Network Problems 28
- General Program Problems 28
- A solid blue screen appears 29
- Error messages appear 29
- Using the Dell Diagnostics 31
- Power Management 34
- Selecting a Power Scheme 35
- Power Management Modes 36
- Power Options Properties 37
- Alarms Tab 38
- Power Meter Tab 38
- Advanced Tab 38
- Hibernate Tab 38
- Adding and Replacing Parts 40
- Adding a Modem 44
- Replacing the Keyboard 45
- Adding a Mini PCI Card 47
- 1 antenna cables (2) 48
- 2 Mini PCI card 48
- 1 securing tabs(2) 48
- Replacing the Hard Drive 49
- Replacing a Bluetooth™ Module 50
- 2 Bluetooth module (front) 52
- Using PC Cards 53
- Removing a PC Card or Blank 54
- Overview 56
- System Setup Screens 56
- Commonly Used Options 57
- Changing COM Ports 58
- Enabling the Infrared Sensor 58
- Using Microsoft® Windows® XP 59
- Desktop Cleanup Wizard 60
- Adding User Accounts 61
- Fast User Switching 62
- Network Setup Wizard 62
- Internet Connection Firewall 63
- Using a Battery 64
- Dell QuickSet Battery Meter 65
- Microsoft Windows Power Meter 65
- Charge Gauge 65
- Charging the Battery 66
- Removing a Battery 67
- Installing a Battery 67
- Storing a Battery 67
- Using the Display 68
- Setting Display Resolution 69
- Numeric Keypad 70
- Keyboard Shortcuts 70
- Touch Pad 72
- Changing the Track Stick Cap 74
- Reinstalling Software 75
- Windows XP 77
- Windows 2000 77
- Creating a Restore Point 79
- Reinstalling Microsoft 80
- Windows 80
- Windows XP Setup 81
- Reinstalling Windows 2000 82
- Enabling Hibernate Mode 83
- Using the Dell™ D/Bay 84
- Microsoft 85
- Using the CD or DVD Tray 87
- Adjusting the Volume 88
- Adjusting the Picture 89
- 5. Click Apply 90
- Cleaning Your Computer 91
- Specifications 93
- Dell™ QuickSet Features 98
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