Dell Pro Stereo Headset UC300-Lync Optimised User Manual

Dell Pro Stereo Headset UC300User’s GuideRegulatory model: HSC011

10 │ Setting Up Your HeadsetSetting Up Your HeadsetPlug Your Headset into Your ComputerPlug the headset into a USB port on your computer.

Setting Up Your Headset │ 11Configure the Headset on Your ComputerConfiguration for Microsoft (MS) LyncThe Dell Pro Stereo Headset UC300 is certi

12 │ Setting Up Your HeadsetConfiguration to Listen to MusicTo use your headset to listen to music from your computer, the headset has to be selec

Setting Up Your Headset │ 132. Set the Headset Earphone (Jabra UC Voice 550a MS) as the Default Playback Device.For Windows XPFor Windows 7 and

14 │ Setting Up Your HeadsetAdjusting the Headset Adjust the headband to get the optimal fit for your headset. Adjust the headset boom arm to have

Setting Up Your Headset │ 15Answering/Ending a Call Answer an Incoming Call on the Computer You will be able to hear the ringtone on the headset

16 │ Setting Up Your HeadsetAdjusting the Volume Use the “+” and “–“ button located at the center of the call control unit to adjust the volume. P

Troubleshooting │ 17TroubleshootingCommon SymptomsThe following table contains general information about common Dell Pro Stereo Headset UC300 sym

18 │ Troubleshooting• Make sure that the USB port is not disabled.• Try using another USB port.• Try plugging the headset directly into one of th

Troubleshooting │ 19level.• Make sure that the caller has not muted his/her microphone.• Make sure that the audio is routed to the headset from

NOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates potential damage to hardware

20 │ Troubleshooting• Make sure that the speaker on the media player is not muted and volume is set to an appropriate level. • Make sure that the

Troubleshooting │ 21No microphone audio from headset – Using Softphone on a computerPerson on the other end cannot hear you• Make sure that the

22 │ Troubleshooting• Make sure that the Microphone on the headset is not muted.• Make sure that the headset is correctly set up in Windows audio

Troubleshooting │ 23headset to the appropriate level.Cannot pause Windows Media Player while on an incoming/outgoing callMusic from Windows Med

24 │ SpecificationsSpecificationsGeneralModel number UC300USB compliance USB 2.0(General and Audio Class specifications)LED Green for in use, red fo

Statutory Information │ 25Statutory InformationWarranty Limited Warranty and Return PoliciesDell-branded products carry a 1-year limited hardware

26 │ RegulatoryRegulatoryDell Pro Stereo Headset Model: UC300 Regulatory Model: HSC011Regulatory InformationWarning: Changes or modifications on thi

│ 3ContentsAbout Your Headset ...5Product Features . . . . . . . . . . . . . . . . . . . . . . . . . 5Excellent Sound Q

4 │ End an Incoming Call on the Computer. . . . . . . . . . . . . . . . 15Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . 16Muting

About Your Headset │ 5About Your HeadsetProduct FeaturesThe features of the Dell Pro Stereo Headset UC300 include: Excellent Sound QualityThe Del

6 │ About Your HeadsetPlug-And-Play USB ConnectivityThe Dell Pro Stereo Headset UC300 is certified and optimized for the leading Unified Communica

Package Contents │ 7Package ContentsYour headset is shipped with the components shown below. NOTE: The documents shipped with the headset may var

8 │ Identifying Parts and ControlsIdentifying Parts and ControlsHeadset12436781 Soft leatherette padding 5 USB plug2 Leatherette ear cushions 6 N

Identifying Parts and Controls │ 9Call-Control Unit12 34 51 Mute button 4 Phone button2 Mute red LED 5 Phone green LED3 Volume buttons